4.2
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4.2 rating
374 total reviews
(
240 Verified
)
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Summarized by generative AI from text of customer reviews
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Current Resident 1063290
Verified Resident • 2022
5.0
9/6/2022
The property manager Sabrina, her assistant Jason and her staff were amazing help before, during and after the move in. The apartment is spacious and very well maintained. Any guests that have seen the inside of my apartment have been impressed with how nice the place is!
2/27/2023
Updated Review
Current Resident 916012
Verified Resident • 2012 - 2022
5.0
8/22/2022
Community is generally well maintained. Office and Maintenance Staff are Professional and Responsive. Special Events (such as Food Truck Day) are appreciated. Community Amenities (such as Work-Out Facility and Pool) are very nice.
8/24/2022
Updated Review
Current Resident 1041232
Verified Resident • 2022
4.5
8/11/2022
*********************************** Love the place, unit is really large and completely updated. Office staff is wonderful and Maintenance is great always quick to respond. ****************************
2/27/2023
Updated Review
Current Resident 1052412
Verified Resident • 2018 - 2022
2.2
8/7/2022
Most of my time here has been positive. Issues are the rent was already too much and after covid it went up by $400-500. I do not like when, there is a issues with something, they take rheir time, all while costing you extra money. Their extermination measures are a joke, as they use a 30CC syringe to spray your apt. Always be home when they are present, they broke a new set of dishes and did not mention it. Appliances are old and inoperable at times. You have are assessed fees, even if you do not use valet trash. More fees have been added to the already soaring rent.
Current Resident 1048741
Verified Resident • 2019 - 2022
5.0
7/26/2022
great community well maintained great staff great place to live all staff and people who live here are great helpful and responsible very convenient access to all transportation groceries gas station restaurants gym banks etc
Updated Review
Current Resident 322084
Verified Resident • 2015 - 2022
4.0
7/19/2022
Love the architecture inside the unit we rent. Very unique. The unit is very spacious. Built in 1997 so it does need updates for flooring and cabinets. Prices are increasing a lot. Once tenants move out the updates are used to remodel but then rent increases big time.
Updated Review
Current Resident 1025739
Verified Resident • 2020 - 2022
3.5
7/13/2022
My husband and I were shown a unit and when we came to move in we were told the unit was not available and we were forced to move into a unit across from the trash. We get sick continuously and so do our dogs. When we asked to move to a different unit away from the trash we were told we would have our rent raised and on top of that we would have to pay a moving fee. HA!
7/13/2022
Current Resident 1042709
Verified Resident • 2022
5.0
7/7/2022
It is a great location. Close to shops and centrally located. Very clean community. The amenities the community has to offer are up to date. The pool is clean a big. The appratments are very spacious.
7/12/2022
Updated Review
Current Resident 1042671
Verified Resident • 2018 - 2022
4.5
7/7/2022
I have been here in a very nice apartment since 2018. I selected this community because of the grounds and the professionalism of the staff and its proximity to my office. The place has not disappointed! Very responsive staff. The buildings are solidly built and there have been no problems with summer storms that run through. I have 2 one car garages which is wonderful as my car is in one and toys/simple storage in the other
7/12/2022
Current Resident 1033640
Verified Resident • 2021 - 2022
2.3
6/8/2022
I wish I had something positive to say but I've been left with a very bad taste in my mouth for the way that I've been mistreated by the staff by the way how long it's taking maintenance to fix issues with my apartment the whole experience here has been very negative especially for the amount of rent I am paying and till this date we still have issues with this apartment
Updated Review
Current Resident 1026981
Verified Resident • 2017 - 2022
4.0
5/17/2022
This is a nice and family-friendly neighborhood to live. We have been lived here since 2017 and highly recommend it. Plus staffs here are friendly and helpful. If you need help, talk to them and they will be there for you.
5/20/2022
Updated Review
Current Resident 875044
Verified Resident • 2021 - 2022
4.3
5/11/2022
It's pretty cool, I live closer to the street so you can hear all the cars passing . The walls are hollow so you can hear every step the person above you takes unless they're are just as big as an elephant lol... And if your neighbor has a barking dog you definitely have to hear it. Other than that any maintenance issue you have gets handled quickly.
5/12/2022
Current Resident 1024355
Verified Resident • 2022
4.7
5/10/2022
We love this community. Close to restaurants and Supermarkets. Apartments are spacious and clean. The front office staff is great! They helped us a lot during our move here and are very responsive to any questions or issues we had.
5/12/2022
Current Resident 944828
Verified Resident • 2021
4.7
8/29/2021
Love the apartment. Wish the ----- bugs would be handled since the ants and water demons keep coming since day we moved in. Home is quiet and cozy. Neighbors are nice and awesome. Love the pool and dog park.
8/31/2021
Updated Review
Current Resident 804710
Verified Resident • 2019 - 2021
4.0
8/18/2021
Quiet community. Price is not bad. The only few things that I wish they could be improved are (1) The promptness in which work orders are addressed. (2) The care of that complex gives to the apartments/complex for example, the mailboxes are in very bad shape, and also when I moved to my apartment we have to submit several unnecessary work orders for things that could've been addressed before the move-in. (3) For the staff in general to be constant with the customer service/courtesy, including people in the office and some of the maintenance staff.
8/20/2021
Current Resident 930648
Verified Resident • 2020 - 2021
2.7
7/23/2021
overall ok. amberly drive cars are loud and that Peabodys bar is loud. There is trash in pond many days. sometimes people leave trash on sidewalks and animals get in it so I go outside and pick it up. Trash situation needs to be improved if possible
7/26/2021
Updated Review
Current Resident 205826
Resident • 2019 - 2021
5.0
7/14/2021
Tip of the hat to Monica, gm, and her staff. They are all top shelf. Cheetah fast maintenance. They fix things the first time. Couldn't ask for a better experience or a friendlier staff who ensure satisfaction.
7/15/2021
Current Resident 473823
Resident • 2021
5.0
7/7/2021
Charlie with maintenance was fantastic fixing our issues today. I was very happy with how quick and efficient he was. He fixed our sink issue and then even cleaned the sink out after. Communication was great also.
7/9/2021
Updated Review
Current Resident 891940
Verified Resident • 2021
4.8
7/6/2021
The neighborhood is really quiet and super convenient to shopping and interstates. The staff is friendly and professional and were great to work with before we moved in. Now that we are here, they are very responsive to any questions we have.
7/8/2021
Current Resident 918022
Verified Resident • 2021
4.5
6/16/2021
So easy to deal with. Lovely group of people and very helpful! Have really enjoyed living here so far. Aaaaaaaaaaaaaaaaaaaaaaaa Aaaaaaaaaaaaaaaaaaaaaaaa Aaaaaaaaaaaaaaaaaaaaaaaa Aaaaaaaaaaaaaaaaaaaaaaaa
6/18/2021
Updated Review
Current Resident 832443
Verified Resident • 2020 - 2021
4.5
6/16/2021
Wonderful community. Environment is clean, safe, friendly. Nice apartment. Dependable staff. Wonderful neighbors. This is a good apartment complex to live in. Highly Recommend this apartment complex. Great parks and pools close by.
6/18/2021
Vanessanietonet@hotmail.com
Resident • 2019 - 2021
5.0
6/15/2021
I had problems with my AC unit at my apartment and Charlie from the Henley Tampa Team came over and helped me wright away! He was a pleasure to work with and very kind! Thank you Charlie, keep up the good work!!!
6/18/2021
Updated Review
Current Resident 887391
Verified Resident • 2019 - 2021
5.0
6/11/2021
Amazing place to live, staff is always there when you need them. I've been here going on 3 years and it's worth every penny! Thank you to the Henley team for all they do. I've told a friend about this place and she decided to move here as well.
6/14/2021
Current Resident 909826
Verified Resident • 2019 - 2021
2.5
5/30/2021
Maintenance problems are usually a bandaid to the problem, the community wants to charge luxury rent cost like the new apartments in the area, but they are older buildings and not well kept. The only perk is the location and the intact garages. We would leave if it wasn't for that.
6/3/2021
Updated Review
Current Resident 593352
Resident • 2016 - 2021
5.0
5/17/2021
Love Charlie! He always come through and make sure that my maintenance order is done not only timely but professionally as well! Thanks Charlie! He definitely should recognized for his hard work and dedication.
5/19/2021
A1G - detached 1 car garage
1 Bed, 1 Bath | 941 sq. ft.
See Floor Plan Details
A1
1 Bed, 1 Bath | 941 sq. ft.
$1,590 - $2,065
See Floor Plan Details
A1 Renovated
1 Bed, 1 Bath | 941 sq. ft.
$1,690 - $2,265
See Floor Plan Details
B2 - attached 1 car garage
2 Beds, 2 Baths | 1,388 sq. ft.
See Floor Plan Details
B3 - attached 2 car garage
2 Beds, 2 Baths | 1,533 sq. ft.
See Floor Plan Details
B2G - attached 1 car garage
2 Beds, 2 Baths | 1,388 sq. ft.
See Floor Plan Details
B2 Renovated - attached 1 car garage
2 Beds, 2 Baths | 1,388 sq. ft.
See Floor Plan Details
B2G Renovated - attached 1 car garage
2 Beds, 2 Baths | 1,388 sq. ft.
See Floor Plan Details
B1 - attached 1 car garage
2 Beds, 2 Baths | 1,166 sq. ft.
$1,735 - $2,170
See Floor Plan Details
B3 Renovated - attached 2 car garage
2 Beds, 2 Baths | 1,533 sq. ft.
$2,185 - $2,871
See Floor Plan Details
B1 Renovated - attached 1 car garage
2 Beds, 2 Baths | 1,166 sq. ft.
$2,276 - $2,671
See Floor Plan Details
C2 - attached 2 car garage
3 Beds, 2 Baths | 1,671 sq. ft.
$2,075 - $2,525
See Floor Plan Details
C1 - attached 2 car garage
3 Beds, 2 Baths | 1,547 sq. ft.
$2,175 - $2,540
See Floor Plan Details
C2 Renovated - attached 2 car garage
3 Beds, 2 Baths | 1,671 sq. ft.
$2,540 - $3,015
See Floor Plan Details
C1 Renovated - attached 2 car garage
3 Beds, 2 Baths | 1,547 sq. ft.
$2,731 - $3,246
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 32 reviews)
Noise
4.3
Grounds
4.2
Safety
4.0
Office Staff
4.7
Maintenance
4.8
Neighborhood
4.7
Survey Scores (from 293 surveys)
Post-Tour Survey
4.5
Move-In Survey
4.2
Maintenance & Support Survey
4.7
Lease Renewal Survey
3.8
Review Count
Number of reviews in the past 365 days
32
Manager’s Review Engagement
Percentage of reviews responded to
93.75%
Manager’s Review Reply Time
Average time to respond to reviews
1 days
Claim your community to update listing information, capture leads, and respond to reviews!
Henley Tampa Palms is a 941 - 1,671 sq. ft. apartment in Tampa in zip code 33647. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,590 - $3,246. Nearby cities include Land O'Lakes, Temple Terrace, Lutz, Thonotosassa, Seffner, Brandon, Riverview, Dover, Oldsmar, Safety Harbor, Gibsonton, Valrico, and Land O Lakes.