4.2
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Reviews
4.2 rating
374 total reviews
(
240 Verified
)
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Summarized by generative AI from text of customer reviews
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Current Resident 809803
Verified Resident • 2019 - 2020
3.5
8/31/2020
Not as responsive as I would like. Some maintenance issues took longer to respond to than I thought it would. With COVID-19, unable to enjoy amenities, & not enough communication from management about what changes happened & how they were dealing with it.
Current Resident 820285
Resident • 2020
5.0
7/30/2020
The staff is friendly and courteous and treats us like family. They work hard to keep our environment safe and pleasant, and have worked to be very communicative during the covid crisis. They are also quick to help with maintenance issues... Charlie got our AC back up and running in less than half an hour from the time I called the issue in this afternoon (on a hot summer day!) We also like the layout of our three bedroom and appreciate the attached garage. All in all a great place to live!
7/31/2020
Current Resident 841334
Resident • 2020
4.8
7/27/2020
I have had the best experience ever starting with Deborah Santiago who assisted me with the move in process. Deborah answered all of my questions in real time prior to moving in and after. She is awesome!!! I have been assisted by others who work in the office and they are awesome too! Mike and Charlie have assisted me with all of my maintenance needs!! They are the best!!!!
7/29/2020
Current Resident 790881
Verified Resident • 2020
5.0
7/13/2020
Henley at Tampa Palms Apartments are located near I-75; publix; amenities are great, very serene atmosphere; love the gated access which is a sensor on your call and it only allows 1 car at a time and well; management is wonderful in responding to requests even after hours and weekends as well; and the majority tenants are professionals; love the 2 car garage; and it's very quiet. We are very pleased in choosing to live here, but please I inquire if a smoker lives below or top of you because we can't enjoy our patio, but management wasn't aware and working on correcting the issue.
7/14/2020
Current Resident 790463
Verified Resident • 2020
5.0
7/13/2020
Awesome staff! The maintenance team is incredibly friendly and prompt. The front office staff are always helpful and informative. Parking is a bit tricky at first, but not unmanageable. Overall, we're loving living here!
7/13/2020
Current Resident 790393
Verified Resident • 2020
4.3
7/13/2020
So far we like the apartment and community. There were a few things that could have been cleaned or taken care of upon move in. We like how specious the apartment is and the staff has been able to take care of our needs in a timely manner.
7/13/2020
Current Resident 786094
Verified Resident • 2018 - 2020
5.0
7/1/2020
Outstanding office and maintence staff. Beautiful. Big apartments, lots of nature, nice area to walk, run, or ride a bike. Great pet community. Quiet area and close to shopping and restaurants. Close to schools.
7/2/2020
Current Resident 48755
Resident • 2020
5.0
6/25/2020
Charley and Mike hooked up my AC like never before! Provided great service. They were awesome and did it in a timely manor. Charley and Mike hooked up my AC like never before! Provided great service. They were awesome and did it in a timely manor.
6/26/2020
Current Resident 134067
Resident • 2020
5.0
6/11/2020
A wonderful neighborhood with nice neighbors. The maintenance team is amazing. Especially Charlie from maintenance. He came in was very polite and helped me with anything I needed. I've never had better service.
6/11/2020
Current Resident 778119
Verified Resident • 2017 - 2020
5.0
6/10/2020
I have lived in this community for almost 3 years and the office staff has always been very helpful and extremely professional. The maintenance crew is very quick to resolve any issues and take pride in their work. Thank You team Henley
6/12/2020
Current Resident 773180
Verified Resident • 2019 - 2020
3.3
5/28/2020
Bad experience with a neighbor but once they moved out things were actually good. The visitor parking is awful. The parking space is limited and me and my other roommate's cars were all hit by other vehicles and dinged at some point.
6/3/2020
Current Resident 772000
Verified Resident • 2020
4.8
5/25/2020
The overall living experience is great! The safety and sense of community here is what really attracted me. I just recently moved in and everyone has been so helpful and welcoming since the first day I stepped into the leasing office.
5/26/2020
Current Resident 260640
Resident • 2016 - 2020
4.8
5/20/2020
Great place to live. The staff here are very friendly and organized, especially Monica, Sabrina, and Debra. The maintenance team has exceptional work ethic and are very nice. Specifically, Charlie, who was able to go above and beyond for me when I had a leaky sink issue recently. The Maintenance Supervisor, Mike, is a staple of our community and genuinely enjoys helping others in any way he can. Interacting with these folks has been a joy, and I would recommend residing at Henley Place.
5/21/2020
Current Resident 768666
Verified Resident • 2020
4.7
5/13/2020
Just moved in. Apartment is great with lots of space for the price. Did whole move online due to COVID protocols but everything was easy to read and go through. Communication with office hasn't been the best but everything I have needed has been taken care of. Cannot wait to enjoy the amazing amenities.
5/15/2020
Current Resident 765566
Verified Resident • 2020
4.2
5/4/2020
The apartments at Henley are incredible! Huge floorplans with all the amenities I was looking for: large kitchen with dishwasher and garbage disposal, laundry in unit, large bathtub, bathroom counter space, walk in closets, screened patio, ceiling fans, garage, valet trash/recycling, and a perfect out of the way place to put a litter box in the pet-friendly apartment. Exactly what I was looking for. I'm very happy!
5/4/2020
Current Resident 761762
Verified Resident • 2013 - 2020
4.5
4/27/2020
I've seen a lot of comments regarding bugs at these apartments. This is a natural occurrence in Florida especially when palm trees are part of the property vegetation. This community is beautiful. Another area I've seen in the complaints is the trash issues. If residents listen to directions and follow valet trash guidelines, this wouldn't be an issue. And yes, if you have a downstairs apartment it is loud. This is not the apartments fault but the contractors who use minimal materials to get the job done.
4/28/2020
Current Resident 759942
Verified Resident • 2018 - 2020
4.2
4/16/2020
Very nice, floors where really dirty when we moved in! I cleaned the floors, and keep them shinny, but to Exspensive, you should give a discount on rent if you want people to stay! I love it here but we half to move after our lease
4/17/2020
Current Resident 757737
Verified Resident • 2019 - 2020
3.0
4/6/2020
Good enough but the apartment is full of Cockroaches and I talked to office of the community but no one cares so I don't recommend living here and I can't wait when is the lease done. Also I think they didn't do deep cleaning before I moved in
4/9/2020
Current Resident 756247
Verified Resident • 2020
3.8
3/30/2020
Move in process was a little Rocky due to the virus. Had to wait a while before I could get my keys or even get into the office. Once I got my stuff, went to the apartment and the floors were filthy, sink didn't allow cold water because the people who installed it made the wire pipe to long and kinked it, and my garage door opener didn't come with a clip. As for the place though, it looked exactly like the model. The renovations were great. Everything just needed to be cleaned. The dryer also seems to not have the timer right. It doesn't seem to stop on its own.
4/6/2020
Current Resident 755713
Verified Resident • 2018 - 2020
4.8
3/27/2020
We have lived at the Henley for 2 years now and really have enjoyed our time here. We feel safe and have plenty of room to move about on the property. We have really enjoyed having our own garage and driveway, especially during the coronavirus pandemic. The staff handled the pandemic well- initiating and adjusting protocols to reduce community spread of the virus at Henley.
3/27/2020
Current Resident 754188
Verified Resident • 2018 - 2020
5.0
3/20/2020
It has been very excellent thus far no complaints! The management is very very good! The community is very well maintained and good looking. My friends when they come to visit me they always ask me is there any opening here!
3/23/2020
Current Resident 753943
Verified Resident • 2020
4.3
5/4/2020
Other than a few issues with timeliness of maintenance, this place is SUPER!!! Love the apartment!!! Love the community!!! The Management staff communicates right back to you. They find ways to engage the community. I would recommend this community to anyone!!!
3/23/2020
Silvialewis
Resident • 2020
5.0
3/17/2020
I love Henley because of Monica & Debbie and the maintenance guys! They are always there to help me with anything I need. I love how spacious my apartment is! It feels like a house. Everybody is friendly here! If you are looking for a clean, spacious and comfortable home come see Henley!
3/18/2020
Current Resident 365514
Verified Resident • 2017 - 2020
4.2
3/3/2020
I very much enjoy living here. (Unfortunately I am unhappy with pest control and the garbage disposal area, and trash cans around the neighborhood. Also unhappy with residents not cleaning up after their pets/dogs.)
3/4/2020
Current Resident 745214
Verified Resident • 2019 - 2020
4.8
2/17/2020
I've been here since September 2019. I'm very pleased with my apartment, office staff and maintenance crew. They are all very professional and friendly. They are constantly working around the complex doing upgrades which I truly appreciate. I've worked directly with Deb, Mike and Fernando so far who are very good at there jobs.
2/18/2020
Floor Plans & Pricing
1 Bedroom
A1G - detached 1 car garage
1 Bed, 1 Bath | 941 sq. ft.
See Floor Plan Details
A1
1 Bed, 1 Bath | 941 sq. ft.
$1,590 - $2,065
See Floor Plan Details
A1 Renovated
1 Bed, 1 Bath | 941 sq. ft.
$1,690 - $2,265
See Floor Plan Details
2 Bedrooms
B2 - attached 1 car garage
2 Beds, 2 Baths | 1,388 sq. ft.
See Floor Plan Details
B3 - attached 2 car garage
2 Beds, 2 Baths | 1,533 sq. ft.
See Floor Plan Details
B2G - attached 1 car garage
2 Beds, 2 Baths | 1,388 sq. ft.
See Floor Plan Details
B2 Renovated - attached 1 car garage
2 Beds, 2 Baths | 1,388 sq. ft.
See Floor Plan Details
B2G Renovated - attached 1 car garage
2 Beds, 2 Baths | 1,388 sq. ft.
See Floor Plan Details
B1 - attached 1 car garage
2 Beds, 2 Baths | 1,166 sq. ft.
$1,735 - $2,170
See Floor Plan Details
B3 Renovated - attached 2 car garage
2 Beds, 2 Baths | 1,533 sq. ft.
$2,185 - $2,871
See Floor Plan Details
B1 Renovated - attached 1 car garage
2 Beds, 2 Baths | 1,166 sq. ft.
$2,276 - $2,671
See Floor Plan Details
3 Bedrooms
C2 - attached 2 car garage
3 Beds, 2 Baths | 1,671 sq. ft.
$2,075 - $2,525
See Floor Plan Details
C1 - attached 2 car garage
3 Beds, 2 Baths | 1,547 sq. ft.
$2,175 - $2,540
See Floor Plan Details
C2 Renovated - attached 2 car garage
3 Beds, 2 Baths | 1,671 sq. ft.
$2,540 - $3,015
See Floor Plan Details
C1 Renovated - attached 2 car garage
3 Beds, 2 Baths | 1,547 sq. ft.
$2,731 - $3,246
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
epIQ Ratings
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
epIQ Report Card
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 32 reviews)
Noise
4.3
Grounds
4.2
Safety
4.0
Office Staff
4.7
Maintenance
4.8
Neighborhood
4.7
Survey Scores (from 293 surveys)
Post-Tour Survey
4.5
Move-In Survey
4.2
Maintenance & Support Survey
4.7
Lease Renewal Survey
3.8
Review Count
Number of reviews in the past 365 days
32
Manager’s Review Engagement
Percentage of reviews responded to
93.75%
Manager’s Review Reply Time
Average time to respond to reviews
1 days
Features & Amenities
- In-Unit Washer and Dryers
- Laundry Facilities
- Other
- Garage
- Parking
- Dogs AllowedRent: $15. Comments: See our We Love Your Pets Page on the community website | Restrictions: NoneLess InfoMore Info
- Cats AllowedRent: $15. Comments: See our We Love Your Pets Page on the community website | Restrictions: NoneLess InfoMore Info
- 24-Hour Emergency Maintenance
- Air Conditioning
- Alarm
- Balcony/Deck
- Bay Window
- Built-in Entertainment Centers
- Cat Friendly
- Community Center
- Conference Room
- Controlled Access
- Dishwasher
- Dog Park
- Faux Wood Style Plank Flooring
- Fireplace
- Fitness Center
- Kitchen Islands
- Luxer® One Package System
- On-site Personnel
- Oversized Closets
- Patio
- Racquetball Court
- Resort Style Pool
- Roman Tub with Separate Shower
- Short Term Lease Available
- Stainless Steel Appliances
- Sunken Living Room
- View
Leasing
Leasing Options
- 7 months, 8 months, 9 months, 10 months, 11 months, 12 months, 13 months, 14 months, 15 months
Office Hours
- Sunday: Closed
- Monday - Friday: 09:00 AM - 06:00 PM
- Saturday: Closed
Questions & Answers (0)
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Similar Communities
Henley Tampa Palms is a 941 - 1,671 sq. ft. apartment in Tampa in zip code 33647. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,590 - $3,246. Nearby cities include Land O'Lakes, Temple Terrace, Lutz, Thonotosassa, Seffner, Brandon, Riverview, Dover, Oldsmar, Safety Harbor, Gibsonton, Valrico, and Land O Lakes.