4.2
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4.2 rating
374 total reviews
(
240 Verified
)
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Summarized by generative AI from text of customer reviews
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Current Resident 409711
Verified Resident • 2016 - 2017
3.8
10/23/2017
I think this apartment getting better and better on security , and maintenance service . But still it's expensive !! Also, the office wouldn't email you back unless it's emergency . High deposit , and community is safe now compare before ...
10/23/2017
Current Resident 406477
Verified Resident • 2015 - 2017
3.7
10/30/2017
Lots of kids running around, very loud, screaming, trash near the mailboxes, kids running up to my door ringing door bell and running away, people speeding thru the roads, sometimes the trash is not picked up animals get in it make a mess everywhere
10/16/2017
Current Resident 406400
Verified Resident • 2017
4.3
10/12/2017
Maintenance staff are professional and courteous and prompt. They take the time to explain the problem and how the steps they took to fixed it. They are patient about answering questions and explaining their work.
10/16/2017
Current Resident 401203
Verified Resident • 2016 - 2017
2.3
9/28/2017
Not worth the price. They are finally fixing many of the issues but leave tenants out of the loop and ignore requests for maintenance or other issues most of the time. I've had a lot of concerns that were handled unprofessionally
10/20/2017
Current Resident 400481
Verified Resident • 2017
4.7
9/26/2017
The apartment homes are spacious and well laid out. Designed well and it doesn't feel like an apartment, which I really like. The staff is really helpful and courteous. I am just looking forward to the upcoming exterior changes to update the aesthetics. My only negative would be, the bathrooms and kitchens are due for a remodel.
9/28/2017
Updated Review
Current Resident 399715
Verified Resident • 2009 - 2017
3.3
9/25/2017
The design of the unit is wonderful, spacious and fluid floor plan. Grounds are usually well maintained. The parking is an absolute nightmare throughout the neighborhood. To make things worse, the management's courtesy and timeliness to responding to residents needs is terrible. The service team is helpful and skilled; however, the quality of work is 'band-aid' level, likely due to budget restrictions. The walls are very thin, so you can hear everything and I mean everything. There are plumbing leaks through-out the community and no shortage of black mold. Our gate hasn't worked consistently in years - it is usually open or left in disrepair.
9/26/2017
Current Resident 399199
Verified Resident • 2008 - 2017
4.7
11/18/2017
I lost everything I ever owned and worked my entire adult life to acquire in Hurricane Katrina in 2005. This community was my first choice when I came to Tampa. Even though I had a sizeable bank account by the time I got here and great references, the then Hamptons management discriminated against me because they thought they would have to deal with FEMA to get paid (even though I told them that I had my own money, and FEMA was not going to be responsible for my rent.). They then turned me down because I had no job yet, despite the fact that I had my Pastor as a cosigner. I lived miserably in a nearby complex for two years, until I found this apartment under a private owner, and moved in. He had many changes in property managers, and didn't do much to the place. However, it has always been a pleasant community. To the contrary of what I thought... I have been very pleased since the present complex employees took over this unit. They are pretty efficient and pleasant. I have always loved living in this community. I just wish the name were not changing, however, because I absolutely love, "The Hamptons at Tampa Palms." :)
9/26/2017
Current Resident 395331
Verified Resident • 2017
5.0
9/13/2017
Great livable community. Beautiful landscape with added carport. Overall a great value. A place that has both corporate appeal as well as a homely feel. The squash court is pretty unique and staff professional.
9/14/2017
Current Resident 390585
Verified Resident • 2016 - 2018
3.5
5/10/2018
The complex is beautiful, and most of the staff is very kind. The manager is particularly friendly. However, they are very nice upfront, but lacking in follow-through. Several requests and concerns went unaddressed, even after repeated notices. If you are on the bottom floor, you might hear the upstairs neighbors walking, playing music, or...other unspeakable things. The landscaping has gone downhill, and some of the roads need repair.
9/5/2017
Current Resident 388523
Verified Resident • 2017
3.7
8/26/2017
Lovely neighborhood, nice looking apartments. A handful of maintenance issues need addressed upon move in, but so far, staff has been responsive and friendly. Plenty of areas for pets to walk, and the grass is kept clean and cut. Great square footage for the price and area.
8/28/2017
Current Resident 387901
Verified Resident • 2017
3.8
8/24/2017
Beautiful community, maintenance staff are very courteous and awesome. The condos are very spacious. I love my floor plan with a beautiful kitchen Island, my master bathroom has both a garden tub and a shower stall not to mention the double sinks. Even the guest rooms both have walk in closets which is difficult to find in other complexes. It also comes with a 2 car garage and I love it all!
8/25/2017
Current Resident 385111
Verified Resident • 2017
4.7
8/17/2017
This is an excellent community with great management, a convenient location, and nicely designed apartments. The staff is very responsive and quickly addresses your needs. The location is convenient to any needed amenities, including groceries, shopping, and restaurants/entertainment.
8/18/2017
Current Resident 384876
Verified Resident • 2015 - 2017
4.5
9/21/2017
Great community, very peaceful where we are The staff areally helpful and any maintenance has always been handled quickly and effectively This is our seventh year at the complex and are very happy here
8/18/2017
Current Resident 379026
Verified Resident • 2016 - 2020
3.3
5/5/2020
This Apartment complex is in a great area surrounded by plenty of trees and the mediterranean style of the buildings is a nice addition. The floor plans have big kitchens and the attached garages is an extra bonus.
8/9/2017
Current Resident 376508
Verified Resident • 2015 - 2017
4.0
7/29/2017
Love the apartment design but the buildings are getting older so there is a lot of upkeep. Maintenance is slow at getting things fixed. It is nice to have a lot of space and not the same design that other apartments have.
7/31/2017
Current Resident 34291
Resident • 2017
4.3
7/17/2017
The staff in the leasing office were all very helpful!! Amazing customer service. Very clean inside and out.
7/18/2017
Current Resident 369871
Verified Resident • 2017
5.0
7/14/2017
new to the community, so far things are outstanding. Everything i need is at my fingertips as far as shopping centers. The neighbors are friendly and modest. The staff was speedy and showed they really care about the residence of the community.
7/17/2017
Current Resident 369507
Verified Resident • 2014 - 2018
5.0
8/2/2018
The Henley, is a delightful place to live. It is an older complex so most of the maintenance is done in house by an accomplished staff. You have a choice of two garages, with a two bedroom two bath apartment. Washer and Dryer included. Very spacious.
7/17/2017
Current Resident 369506
Verified Resident • 2017
4.0
7/13/2017
I love the property and seeing so many families reassures me that this is a safe community. I am pleased to hear the complex is updating their security measures. It's been less than a month but I love it so far.
7/17/2017
evanswillcd
Resident • 2016 - 2017
4.0
6/30/2017
The maintenance staff here is great. I called up the office to replace some lights and a smoke detector. Josh and Kyle were over in less than half an hour and took care of both problems. Great service, nice guys.
7/5/2017
redaf
Resident • 2013 - 2017
4.3
6/28/2017
Always do what they say, always a helpful staff. The maintenance crew is beyond amazing and always there to do the job. Been living here for over 5 years.
6/29/2017
Current Resident 362763
Verified Resident • 2016 - 2017
3.5
6/27/2017
The unit is very spacious. The landscaping is well kept. Maintenance is slow to respond and need following up on.The front office staff gets busy but are really nice. Emails are promptly answered by the front office staff.
Current Resident 361449
Verified Resident • 2016 - 2017
4.0
6/24/2017
The Hamptons have nice maintance guys and Beautiful environment. I love my little condo and happy to stay here. Though the office people never send me emails for my packages and I have to get my own trash can.
6/26/2017
Current Resident 361224
Verified Resident • 2017
4.5
6/23/2017
Nice appearance and condition of the condominium/apartment grounds, landscaping and common areas are very well keep... Excellent location and Community! Nice appearance and condition of the condominium/apartment grounds, landscaping and common areas are very well keep... Excellent location and Community!
6/26/2017
Current Resident 359225
Verified Resident • 2010 - 2017
4.0
6/19/2017
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6/20/2017
A1G - detached 1 car garage
1 Bed, 1 Bath | 941 sq. ft.
See Floor Plan Details
A1
1 Bed, 1 Bath | 941 sq. ft.
$1,590 - $2,065
See Floor Plan Details
A1 Renovated
1 Bed, 1 Bath | 941 sq. ft.
$1,690 - $2,265
See Floor Plan Details
B2 - attached 1 car garage
2 Beds, 2 Baths | 1,388 sq. ft.
See Floor Plan Details
B3 - attached 2 car garage
2 Beds, 2 Baths | 1,533 sq. ft.
See Floor Plan Details
B2G - attached 1 car garage
2 Beds, 2 Baths | 1,388 sq. ft.
See Floor Plan Details
B2 Renovated - attached 1 car garage
2 Beds, 2 Baths | 1,388 sq. ft.
See Floor Plan Details
B2G Renovated - attached 1 car garage
2 Beds, 2 Baths | 1,388 sq. ft.
See Floor Plan Details
B1 - attached 1 car garage
2 Beds, 2 Baths | 1,166 sq. ft.
$1,735 - $2,170
See Floor Plan Details
B3 Renovated - attached 2 car garage
2 Beds, 2 Baths | 1,533 sq. ft.
$2,185 - $2,871
See Floor Plan Details
B1 Renovated - attached 1 car garage
2 Beds, 2 Baths | 1,166 sq. ft.
$2,276 - $2,671
See Floor Plan Details
C2 - attached 2 car garage
3 Beds, 2 Baths | 1,671 sq. ft.
$2,075 - $2,525
See Floor Plan Details
C1 - attached 2 car garage
3 Beds, 2 Baths | 1,547 sq. ft.
$2,175 - $2,540
See Floor Plan Details
C2 Renovated - attached 2 car garage
3 Beds, 2 Baths | 1,671 sq. ft.
$2,540 - $3,015
See Floor Plan Details
C1 Renovated - attached 2 car garage
3 Beds, 2 Baths | 1,547 sq. ft.
$2,731 - $3,246
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 32 reviews)
Noise
4.3
Grounds
4.2
Safety
4.0
Office Staff
4.7
Maintenance
4.8
Neighborhood
4.7
Survey Scores (from 293 surveys)
Post-Tour Survey
4.5
Move-In Survey
4.2
Maintenance & Support Survey
4.7
Lease Renewal Survey
3.8
Review Count
Number of reviews in the past 365 days
32
Manager’s Review Engagement
Percentage of reviews responded to
93.75%
Manager’s Review Reply Time
Average time to respond to reviews
1 days
Claim your community to update listing information, capture leads, and respond to reviews!
Henley Tampa Palms is a 941 - 1,671 sq. ft. apartment in Tampa in zip code 33647. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,590 - $3,246. Nearby cities include Land O'Lakes, Temple Terrace, Lutz, Thonotosassa, Seffner, Brandon, Riverview, Dover, Oldsmar, Safety Harbor, Gibsonton, Valrico, and Land O Lakes.