Waterstone at Big Creek
B+
B+
Award Winner
50 Estuary Trail, Alpharetta, GA 30005

3.7

(534 Reviews)
$1,211 - $4,161/mo

Move-In Specials

Spring into Savings! Up to 4 Weeks Free Rent! Restrictions Apply.

Reviews

3.7 rating

534 total reviews

(

496 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Summarized by generative AI from text of customer reviews

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Current Resident 311556

Verified Resident 2016 - 2017

4.5

6/12/2017

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    Current Resident 308877

    Verified Resident 2016 - 2017

    4.3

    2/7/2017

    This is a great neighborhood to live in. Easy access to major roads. The units are very nice and clean. The only problem we have is our neighbors above us. We feel that there is not adequate insulation to block the people tumbling above us.

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      Current Resident 308273

      Verified Resident 2014 - 2018

      3.8

      5/23/2018

      Living at WaterStone has been comfortable and has become so endearing after Carrie started as property manager. Very friendly,helping, connecting neighbors, events. Amenities are good we had Children play area in community.

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        Current Resident 304288

        Verified Resident 2016 - 2017

        3.3

        1/25/2017

        I've had no real problems with the community. Office staff is helpful and friendly. Maintenance requests sometimes take a little while. Overall fine experience, a little pricey for what you get. It is a decent price compared to the area though.

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          Current Resident 303944

          Verified Resident 2016 - 2017

          5.0

          1/24/2017

          Great location, schools and apartment building. Apartments are spacious with great closet space. Interiors are beautifully updated with granite and stainless steel appliances. A quiet community with friendly office staff.

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            ksridhar69

            Resident 2016

            5.0

            12/29/2016

            This Apartment is excellent. Apartment Staff and Managers are excellent. I was out of station and they even consider 1 day late rent payment also. Very neat. Security gate works properly. If you have any issues approach the management. They will solve very quick and your will get response in proper time.

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              Current Resident 295911

              Verified Resident 2016

              4.3

              12/28/2016

              It has been good so far I just hate that I could hear the person in the other apartment snoring he is sleeping and I am not. the walls are very thin. The space is nice other then that. I would refer.

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                Current Resident 292812

                Verified Resident 2016 - 2017

                4.3

                7/3/2017

                I am very pleased with my apartment, the grounds, the amenities, and friendly staff. Any time there is a problem they are like Jimmy Johns, very quick to rectify it as fast as possible..I really enjoy living here and look forward to renewing my lease

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                  Current Resident 956955

                  Resident 2014 - 2016

                  2.0

                  12/12/2016

                  I've been pretty disappointed with these apartments and the staff lately. The trash compactor never seems to be working properly, as demonstrated by the piles of trash bags people leave outside the already-full compactor. The amenities are a big selling point, but they aren't maintained well. I'm posting some photos that I took a couple weeks ago of the gym to show what I'm talking about. None of this has been cleaned since I took the photos. The antibacterial wipes for the equipment aren't always stocked either.

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                  Current Resident 289904

                  Verified Resident 2015 - 2016

                  4.3

                  12/8/2016

                  It is a pretty Good community my concerns are now about people having entry to the complex and stealing rims & tires.I feel that Gate should be closed at all times For our safety. People can come on and park until night.

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                    Current Resident 289328

                    Verified Resident 2016

                    5.0

                    12/7/2016

                    The staff is very helpful, always willing to go out of their way. Ceedee, Heather, Lala and Carrie Jo are the best! The maintenance staff is on top of repairs and always quick to get problems solved. I really enjoy it here. Thanks for all that you do. Rambo

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                      Current Resident 288320

                      Verified Resident 2016

                      4.0

                      12/4/2016

                      The office staff, especially CeeDee, was more than helpful. She was always available to answer questions and was very friendly. She helped us decide the best unit for us and. Went the extra mile for us! She is awesone!

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                        Current Resident 282158

                        Verified Resident 2016

                        4.5

                        11/9/2016

                        Easiest move I have ever had. Friendly, knowledgeable, and direct staff. Great atmosphere in apartment and outside around community. Very well lit at night and safe. Love the darker color scheme. Maintenence issues dealt with immediately. Best apartment I have lived in thus far. And reasonable compared to others in the area.

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                          Current Resident 277721

                          Verified Resident 2016

                          4.8

                          10/17/2016

                          The complex staff are all professional, courteous and personable in their attempt to meet your needs as a tenant. They are prompt in any request for maintenance. The whole community is well kept and maintained. Very inviting community as well as staff. Beautiful grounds

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                            Current Resident 277663

                            Verified Resident 2015 - 2016

                            5.0

                            10/17/2016

                            I liked the way they handle maintenance and service requests .. very quick... recommended this community for two of my friends ................ also apartment pool area and club house where all the activities and gaming are good .. we hangout very often in this..

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                              Current Resident 275759

                              Verified Resident 2016

                              5.0

                              10/5/2016

                              From the moment I walked into waterstone at big creek it was stellar customer service and 72 hours later I had a signed lease and keys best service I've experienced in years. I would recommend these apartments to anyone Vincent aka C.O.A.C.H.

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                                sbagwill91

                                Resident 2016

                                5.0

                                9/29/2016

                                Wow what can I say the whole move in process was absolutely amazing. Carrie and her team took great care from the first time I walked in until I moved in and still they are there for me. The apartment is very big, great natural light. The property is beautiful very well maintained. The amenities are great. There seems to be something for just about every person. I especially love the car wash center because I have a truck and it allows me to save money but also keep my truck nice and clean. I would fully recommend this apartment complex to anyone I know.

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                                  Current Resident 274534

                                  Verified Resident 2016

                                  5.0

                                  9/28/2016

                                  Move-in was nice I appreciate the welcome kit that was a very nice touch and definitely needed. The apartment is very spacious. I like that the community has social gathering like Food trucks. I look forward to meeting my new neighbors at the organized social events.

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                                    Current Resident 271077

                                    Verified Resident 2016

                                    5.0

                                    9/14/2016

                                    it have been wonderful so far! :) the staff is wonderful and the residents are very kind. i have recommended friends who are moving to the area to look in here. the location is what really sold me on this location it is so close to everything and my work!

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                                      Current Resident 267417

                                      Verified Resident 2016 - 2018

                                      4.5

                                      3/19/2018

                                      Overall, this is a very desirable community. The rent is reasonable. The quality of construction is high. The grounds are pretty and well - maintained. The workout room, game room, and outdoor pool/barbecue area are beautiful. I do like living here and plan to stay.

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                                        Current Resident 584244

                                        Resident 2016

                                        4.7

                                        8/22/2016

                                        We've loved living here for 5 months and the management (Carrie Jo) is easy to work with. The grounds are kept up daily. I see the groundskeeper on foot and golf cart picking up early every morning. The landscaping is very nice and has dog spots for pet owners. It's true the compactor gets stuck, but the guys are always out there to fix the jam. I haven't had any maintenance issues. Its a quiet community as well. I was relieved to know that. Overall, It's a great location and trendy style apartment with fair prices from what I've seen in the area. And a saltwater pool, gym, game room. Love it here!

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                                          Current Resident 263012

                                          Verified Resident 2017 - 2019

                                          5.0

                                          5/27/2019

                                          Excellent Community, close to highway 400 and all amenities are nearby such as Target, Costco and gas stations. Also a new mall is coming nearby and that will make things even better in the coming days. Also the amenities such as pool, club house are excellent and the overall maintenance is outstanding.

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                                            Current Resident 259044

                                            Verified Resident 2016

                                            4.7

                                            8/5/2016

                                            Although we know someone was in our apartment on Wednesday, 8/3/2016, regarding our electrical concern, we do not who was in our apartment or what work was done!! The clock on our stove was flashing and the circuit panel box door was open, but no note was left by the person/persons who entered our apartment.

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                                              Current Resident 258205

                                              Verified Resident 2016

                                              4.8

                                              8/2/2016

                                              The entire staff was excellent. The entire process was very smooth. They were easy to contact and quick to respond. The community is very well maintained and the apartments well designed. Friends that lived here recommended it and during visits I made the decision to move here and was not let down. I would highly recommend to anyone looking for a new apartment.

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                                                Current Resident 255344

                                                Verified Resident 2017

                                                4.2

                                                8/23/2017

                                                This is a great place to live. Friendly staff and neighbors.. Very safe: well lit, gated. Waterstone is right off 400 at exit 12 and is extremely convient to Cumming, John's Creek and Alpharetta. Come here!

                                                  Floor Plans & Pricing

                                                  1 Bedroom

                                                  Alston | Renovated

                                                  17 Available Units

                                                  1 Bed, 1 Bath | 890 sq. ft.

                                                  $1,486 - $2,837

                                                  See Floor Plan Details

                                                  Alston

                                                  1 Available Unit

                                                  1 Bed, 1 Bath | 890 sq. ft.

                                                  $1,211 - $2,033

                                                  See Floor Plan Details

                                                  2 Bedrooms

                                                  Sorrel | Renovated

                                                  9 Available Units

                                                  2 Beds, 2 Baths | 1,186 sq. ft.

                                                  $2,057 - $3,917

                                                  See Floor Plan Details

                                                  Langston | Renovated

                                                  2 Available Units

                                                  2 Beds, 2 Baths | 1,332 sq. ft.

                                                  $2,298 - $4,161

                                                  See Floor Plan Details

                                                  3 Bedrooms

                                                  Carnell 1 | Renovated

                                                  1 Available Unit

                                                  3 Beds, 2 Baths | 1,491 sq. ft.

                                                  $2,237 - $4,027

                                                  See Floor Plan Details

                                                  Disclaimer: Special, prices and availabilities subject to change.

                                                  epIQ Ratings

                                                  What is epIQ?

                                                  The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                  epIQ Report Card

                                                  In partnership with SatisFacts™

                                                  Community epIQ Grade

                                                  B+
                                                  B+

                                                  Renter Ratings

                                                  B

                                                  Review Ratings (from 25 reviews)

                                                  Noise

                                                  3.1

                                                  Grounds

                                                  3.3

                                                  Safety

                                                  3.1

                                                  Office Staff

                                                  3.3

                                                  Maintenance

                                                  4.0

                                                  Neighborhood

                                                  4.1

                                                  Survey Scores N/A

                                                  Review Count

                                                  A

                                                  Number of reviews in the past 365 days

                                                  25

                                                  Manager’s Review Engagement

                                                  A-

                                                  Percentage of reviews responded to

                                                  84.00%

                                                  Manager’s Review Reply Time

                                                  B

                                                  Average time to respond to reviews

                                                  17.44 days

                                                  Features & Amenities

                                                  Laundry
                                                  • Laundry Facilities
                                                  • Washer/Dryer
                                                  Parking
                                                  • Garage Parking with Direct Entry
                                                  Pets
                                                  • Other Pets Allowed
                                                    Restrictions: Breed restrictions apply.. Pet Limit: 2
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                                                  Other
                                                  • 10' Ceilings with Crown Molding
                                                  • 24-Hour Fitness Center with Cardio and Free Weights
                                                  • Air Conditioning
                                                  • Airbnb-Friendly Apartments
                                                  • Balcony or Patio
                                                  • Brand New Java Cafe
                                                  • Built-in Desks
                                                  • Ceiling Fans in Bedrooms and Living Room
                                                  • Community Center
                                                  • Community Clubhouse with Coffee Station and Game Room
                                                  • Controlled Access
                                                  • Dishwasher
                                                  • Flexible Lease Terms 3-15 Months
                                                  • Garden Tubs
                                                  • Hardwood Floors
                                                  • Lounge with Fireplace
                                                  • Newly Renovated Community Clubhouse With Game Room
                                                  • Outdoor Grilling and Picnic Area
                                                  • Package Receiving Service
                                                  • Paw Spa
                                                  • Premium Countertops
                                                  • Premium Kitchen with Pendant Lighting and Tile Back Splash
                                                  • Private Off-leash Dog Park
                                                  • Professional On-Site Management And Maintenance Teams
                                                  • Resident Car Care Center
                                                  • Resort Style Saltwater Swimming Pool with Sundeck
                                                  • Smoke Free Community
                                                  • Spacious Floorplans with Walk-in Closets
                                                  • Stainless Steel Appliances
                                                  • Valet Trash Service
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                                                  Leasing

                                                  Waterstone at Big Creek offers fully renovated 1, 2, and 3 bedroom apartments in Alpharetta, GA, located in Fulton County about 30 miles north of Atlanta. Each home features hardwood-style floors, quartz countertops, a full-size washer and dryer, and a private balcony or patio. Select apartments include direct-entry garage parking. Community features include a swimming pool with sundeck, newly renovated 24-hour fitness center*, renovated clubhouse with coffee station and game room*, outdoor grill area, pet-friendly amenities like a private dog park and brand new pet spa*, car care center, and on-site teams.<br /> *Launching Summer 2026
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                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday: 09:00 AM - 06:00 PM
                                                  • Tuesday: 10:00 AM - 06:00 PM
                                                  • Wednesday: 09:00 AM - 06:00 PM
                                                  • Thursday: 10:00 AM - 06:00 PM
                                                  • Friday: 09:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  IRT Management, LLC

                                                  A-
                                                  A-
                                                  Communities
                                                  116

                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  How is Waterstone at Big Creek Rated?
                                                  Based on 534 number of votes by renters, Waterstone at Big Creek is currently rated 3.7 out of 5 stars.
                                                  How satisfied are residents with the upkeep and overall appearance of the grounds at Waterstone at Big Creek?
                                                  Waterstone at Big Creek is rated 3.3 out of 5 stars in our renters grounds survey, which is considered below average. The grounds are starting to look neglected and require attention.
                                                  How effective was the maintenance team when resolving your problem?
                                                  Waterstone at Big Creek is rated 4 out of 5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                  What are noise levels like at Waterstone at Big Creek?
                                                  Waterstone at Big Creek is rated 3.1 out of 5 stars in our renters noise survey, which is considered below average. The noise level is often disruptive and affects quality of life.
                                                  How safe is Waterstone at Big Creek?
                                                  Waterstone at Big Creek is rated 3.1 out of 5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                                                  How satisfied are residents with the neighborhood?
                                                  Waterstone at Big Creek is rated 4.1 out of 5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                  How satisfied are residents with the staff at Waterstone at Big Creek?
                                                  Waterstone at Big Creek is rated 3.3 out of 5 stars in our renters staff survey, which is considered below average. The staff is often unresponsive and not fully helpful in addressing resident needs.
                                                  How often does management engage with reviews?
                                                  Managers have responded to 84% of their community reviews in the past year.
                                                  How quickly does management engage with reviews?
                                                  Managers have replied within 17.44 days to their community reviews in the past year.
                                                  Who manages Waterstone at Big Creek?
                                                  IRT Management, LLC
                                                  What is the pet policy at Waterstone at Big Creek?
                                                  Other Pets Allowed
                                                  Restrictions: Breed restrictions apply.
                                                  Pet Limit: 2
                                                  What types of floor plans are available?
                                                  1 Bed, 1 Bath
                                                  2 Beds, 2 Baths
                                                  3 Beds, 2 Baths
                                                  What is the move-in special?
                                                  Spring into Savings! Up to 4 Weeks Free Rent! Restrictions Apply.

                                                  Contact Property

                                                  April 2026

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                                                  Beds

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                                                  Baths

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                                                  Under New Management

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                                                  Waterstone at Big Creek is a 890 - 1,491 sq. ft. apartment in Alpharetta in zip code 30005. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,211 - $4,161. Nearby cities include Milton, Johns Creek, Roswell, Peachtree Corners, Duluth, Dunwoody, Sandy Springs, Suwanee, Norcross, Cumming, Doraville, Chamblee, and Sugar Hill.