4.1
$250 off your 1st month's rent
4.1 rating
435 total reviews
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Current Resident 671283
Resident • 2024 - 2026
5.0
1/12/2026
Great Community
Birch Landing has been a great community to be in. The staff are very kind and polite. The maintenance crew work on any concerns I may have in a timely manner. I am very pleased with this community. The communication aspect has been satisfying.
Current Resident 671345
Resident • 2025 - 2026
5.0
1/12/2026
The greatest experience ever
This has to be the greatest group of leasing specialist I’ve ever met. So helpful caring and welcoming the best place to stay in Austell. The apartment are spacious and affordable. 10 out of 10 recommended.
jadejadad557@gmail.com
Resident • 2025 - 2026
5.0
1/9/2026
I Recommend Birch Landing
Mr. John Weaver assisted in getting me into Birch Landing. He was ...still is, patient and helpful, making me feel appreciated and valued as a tenant. Recently , he inquired of my satisfaction with my new apartment... if I felt comfortable. His concern is appreciated! God bless!
Current Resident 749651
Resident • 2012 - 2026
5.0
1/4/2026
Need to shout out amazing maintenance man Courtney he has been with the community for a long time. He is very knowledgeable and always addresses issues in a timely manner. Love the property well kept and quiet. Staff members are friendly and go above and beyond to help when needed.
Updated Review
Current Resident 78194
Resident • 2021 - 2025
5.0
12/27/2025
Nice place for the price
Lived here 5 years only a couple minor issues which was swiftly resolved by the maintenance staff communication was great and the leasing process was very smooth and Portia worked with me thank you and they have a cool trail with great scenery
Prospective Resident 816704
Prospect • Visited 2025
5.0
12/26/2025
Exceptional Customer Service
Called to get information and spoke with Mrs. Annette. She wad very polite and knowledgeable about the property and the area. It's very hard these days to find people with such great energy that go above and beyond to help.
Current Resident 817138
Resident • 2025
4.7
12/26/2025
Good staff
These 3 ladies are the true definition of great customer service, they always have a smile on their face. Im very impressed with my stay so far. They are very active with the community down from hosting different events to stay engaged with the community. Thank you all for your hospitality.
tylerbell885@yahoo.com
Resident • 2025
5.0
12/26/2025
The Maintenance Personnel Did An Exceptional Job!
Mr. Chase replaced my faucet as well as sealed the pipes underneath my bathroom sink. During the process, he communicated every detail. He was courteous and informative! Honestly, I am impressed with the work done.
Current Resident 835521
Resident • 2024 - 2025
5.0
12/23/2025
Living at Birch Landing
I’ve had a great time living here. Maintenance always responds rapidly and there’s always an activity for the community. The office staff is amazing from keeping packages to getting info and returning phone calls. I look forward to renewing!
Current Resident 835552
Resident • 2024 - 2025
5.0
12/23/2025
Happy Resident
I’ve been here a little over a year now, into my serving lease. There are so many wonderful things I can say about each staff member I’ve encountered! Annette keeps us together with our packages and Khoudia and DeErica are always warm and smiling and helpful for whatever I need.
Current Resident 835583
Resident • 2025
4.7
12/23/2025
What a place!
It’s been almost a year and I can truly say Birch Landing is home! The staff have been friendly and responsive. Maintenance requests have been handled quickly and efficiently. I’m impressed with the different activities provided by the property including monthly catered gatherings, a pool party and a book club.
Prospective Resident 884997
Prospect • Visited 2025
5.0
12/18/2025
Visitor
The service is so welcoming, and we understand with easy every little piece of informations we need to know to make the best choice which is get your apartment at Birch Landing and enjoy your staying. The kindness of the staff is amazing. Can't wait to move in.
Current Resident 885555
Resident • 2025
5.0
12/18/2025
Good Service
[Incentivized Review] Work with me Got An apartment It was greet service kept me updated throughout even with an former history on my rental history. Also a great special on the application and good at showing me the apartment in a preview.
Current Resident 26047
Resident • 2024 - 2025
5.0
12/5/2025
Perfect staff!
Love this community. They are always helpful when I need something done in my apartment very easy to talk too! I would recommend anyone to stay here. Birch is a great place to stay. Derica John Portia thank you for your assistance!
Updated Review
matt1233495@yahoo.com
Resident • 2020 - 2025
5.0
12/5/2025
I’m back home!
I’m back home! I’m moved out 2 years ago and never found an apartment complex like this since. So when I returned Derica told me what to do and we did it quickly! I love my unit and grateful to God I have it! I will not be leaving no time soon! My neighbors are cool and an amazing community! Thank you Ms.Portia and Derica! I’m back home!
Current Resident 244783
Resident • 2025
5.0
11/12/2025
Just moved in and John was a true blessing! Very thorough and professional! My apartment was turned over and ready in great timing and he made sure I understood everything during my lease signing! I love it here and I am comfortable!
Current Resident 454029
Resident • 2024 - 2025
4.5
5/13/2025
This fine little lady is always respectful and helps everyone
This lady is helpful and courteous to everyone. I'm glad she's there doing what she does! I look forward to getting a package mailed cuz shes always so sweet. I'm glad Birch Landing has her around, she's a plus to the property!
Current Resident 455486
Resident • 2025
4.3
5/13/2025
Ms Annette has been outstanding with communication, has been courteous, and welcoming since my move-in. It is wonderful to be met with a smile each time I see her at the office. Thank you Ms. Annette!
Current Resident 523560
Resident • 2018 - 2025
2.5
1/31/2025
Always Pleasant... Great Customer Service Always greets you with a smile... My most recent experience was how much time and effort she takes in making sure she reaches out to the tenants to let them know their package has arrived.... please give her a raise or bonus ASAP
Current Resident 527590
Resident • 2025
5.0
1/31/2025
Just Moved In
I just moved in today and the move in process was great. Keaira was very welcoming, professional and communicative throughout the entire move in process. The agents in the office and Manager Porsha were all very friendly. Thank you all for a great experience.
Current Resident 604904
Resident • 2024 - 2025
4.0
1/23/2025
Living at Birch
No issues with my living experience. Decent amenities, well- maintained surroundings, no security concerns and friendly and responsive staff. Overall, a solid choice for those looking for a reliable community.
1/27/2025
Current Resident 618296
Resident • 2024 - 2025
4.7
1/22/2025
My Experience at Birchlanding
I have had a very pleasant experience at Birchlanding apartment, the staffs have been so responsive and polite when handling any issue regards my apartment. And have made me and my family feel at peace living here, I would highly recommend if you are looking for apartment around this area.
1/22/2025
esevera25@gmail.com
Resident • 2024 - 2025
4.5
1/22/2025
My Experience at Birchlanding Apartments
The Management team have been amazing so far and I have no complaints whatsoever, they attend to all my issues as quickly as they can and are very polite when attending to me. My daughter absolutely love going to the office to chit chat with them.
1/22/2025
Current Resident 663618
Resident • 2025
5.0
1/17/2025
Kaiya gave great service!
Kaiya service was excellent, very attentive awesome communication made sure every thing was on point for me. If you’re looking for an apartment here I highly recommend that you ask for her you won’t be disappointed
1/22/2025
seldosy@gmail.com
Resident • 2024 - 2025
4.3
1/17/2025
Great community!
This is a very quiet neighborhood. There is lots of ways to engage that the community puts on. My favorite this year was pictures with Santa. The staff are helpful and have dealt with any issues I’ve had quickly. Portia always answers any questions I have, and meets the needs when I put in request quickly. Also to live in a area with so many trees, the upkeep of the apartment is done often.
1/22/2025
A0
3 Available Units
1 Bed, 1 Bath | 650 sq. ft.
$1,126
See Floor Plan Details
A1
2 Available Units
1 Bed, 1 Bath | 555 sq. ft.
$1,121
See Floor Plan Details
B0
1 Available Unit
1 Bed, 1 Bath | 910 sq. ft.
$1,101
See Floor Plan Details
C0
3 Available Units
2 Beds, 2.5 Baths | 1,050 sq. ft.
$1,507
See Floor Plan Details
E0
2 Available Units
2 Beds, 2.5 Baths | 1,350 sq. ft.
$1,504
See Floor Plan Details
D0
1 Available Unit
2 Beds, 2 Baths | 1,250 sq. ft.
$1,652
See Floor Plan Details
F0
1 Available Unit
2 Beds, 2.5 Baths | 1,380 sq. ft.
$1,762
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 43 reviews)
Noise
4.7
Grounds
4.7
Safety
4.7
Office Staff
5.0
Maintenance
4.7
Neighborhood
4.8
Survey Scores N/A
Review Count
Number of reviews in the past 365 days
43
Manager’s Review Engagement
Percentage of reviews responded to
0.00%
Manager’s Review Reply Time
Average time to respond to reviews
N/A
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Birch Landing is a 555 - 1,380 sq. ft. apartment in Austell in zip code 30168. This community has a 1 - 2 Beds, 1 - 2.5 Baths, and is for rent for $1,101. Nearby cities include Mableton, Lithia Springs, Smyrna, Marietta, Douglasville, Hiram, Atlanta, East Point, Kennesaw, College Park, Hapeville, Winston, and Brookhaven.