B-
B-
Award Winner
500 Maxham Road, Austell, GA 30168

4.1

(435 Reviews)
$1,101 - $1,762/mo

Move-In Specials

$250 off your 1st month's rent

Reviews

4.1 rating

435 total reviews

(

0 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Current Resident 671283

Resident 2024 - 2026

5.0

1/12/2026

Great Community

Birch Landing has been a great community to be in. The staff are very kind and polite. The maintenance crew work on any concerns I may have in a timely manner. I am very pleased with this community. The communication aspect has been satisfying.

    Review Author Icon

    Current Resident 671345

    Resident 2025 - 2026

    5.0

    1/12/2026

    The greatest experience ever

    This has to be the greatest group of leasing specialist I’ve ever met. So helpful caring and welcoming the best place to stay in Austell. The apartment are spacious and affordable. 10 out of 10 recommended.

      Review Author Icon

      jadejadad557@gmail.com

      Resident 2025 - 2026

      5.0

      1/9/2026

      I Recommend Birch Landing

      Mr. John Weaver assisted in getting me into Birch Landing. He was ...still is, patient and helpful, making me feel appreciated and valued as a tenant. Recently , he inquired of my satisfaction with my new apartment... if I felt comfortable. His concern is appreciated! God bless!

        Review Author Icon

        Current Resident 749651

        Resident 2012 - 2026

        5.0

        1/4/2026

        Need to shout out amazing maintenance man Courtney he has been with the community for a long time. He is very knowledgeable and always addresses issues in a timely manner. Love the property well kept and quiet. Staff members are friendly and go above and beyond to help when needed.

          Updated Review

          Review Author Icon

          Current Resident 78194

          Resident 2021 - 2025

          5.0

          12/27/2025

          Nice place for the price

          Lived here 5 years only a couple minor issues which was swiftly resolved by the maintenance staff communication was great and the leasing process was very smooth and Portia worked with me thank you and they have a cool trail with great scenery

            Review Author Icon

            Prospective Resident 816704

            ProspectVisited 2025

            5.0

            12/26/2025

            Exceptional Customer Service

            Called to get information and spoke with Mrs. Annette. She wad very polite and knowledgeable about the property and the area. It's very hard these days to find people with such great energy that go above and beyond to help.

              Review Author Icon

              Current Resident 817138

              Resident 2025

              4.7

              12/26/2025

              Good staff

              These 3 ladies are the true definition of great customer service, they always have a smile on their face. Im very impressed with my stay so far. They are very active with the community down from hosting different events to stay engaged with the community. Thank you all for your hospitality.

                Review Author Image

                tylerbell885@yahoo.com

                Resident 2025

                5.0

                12/26/2025

                The Maintenance Personnel Did An Exceptional Job!

                Mr. Chase replaced my faucet as well as sealed the pipes underneath my bathroom sink. During the process, he communicated every detail. He was courteous and informative! Honestly, I am impressed with the work done.

                  Review Author Icon

                  Current Resident 835521

                  Resident 2024 - 2025

                  5.0

                  12/23/2025

                  Living at Birch Landing

                  I’ve had a great time living here. Maintenance always responds rapidly and there’s always an activity for the community. The office staff is amazing from keeping packages to getting info and returning phone calls. I look forward to renewing!

                    Review Author Icon

                    Current Resident 835552

                    Resident 2024 - 2025

                    5.0

                    12/23/2025

                    Happy Resident

                    I’ve been here a little over a year now, into my serving lease. There are so many wonderful things I can say about each staff member I’ve encountered! Annette keeps us together with our packages and Khoudia and DeErica are always warm and smiling and helpful for whatever I need.

                      Review Author Icon

                      Current Resident 835583

                      Resident 2025

                      4.7

                      12/23/2025

                      What a place!

                      It’s been almost a year and I can truly say Birch Landing is home! The staff have been friendly and responsive. Maintenance requests have been handled quickly and efficiently. I’m impressed with the different activities provided by the property including monthly catered gatherings, a pool party and a book club.

                        Review Author Icon

                        Prospective Resident 884997

                        ProspectVisited 2025

                        5.0

                        12/18/2025

                        Visitor

                        The service is so welcoming, and we understand with easy every little piece of informations we need to know to make the best choice which is get your apartment at Birch Landing and enjoy your staying. The kindness of the staff is amazing. Can't wait to move in.

                          Review Author Icon

                          Current Resident 885555

                          Resident 2025

                          5.0

                          12/18/2025

                          Good Service

                          [Incentivized Review] Work with me Got An apartment It was greet service kept me updated throughout even with an former history on my rental history. Also a great special on the application and good at showing me the apartment in a preview.

                            Review Author Icon

                            Current Resident 26047

                            Resident 2024 - 2025

                            5.0

                            12/5/2025

                            Perfect staff!

                            Love this community. They are always helpful when I need something done in my apartment very easy to talk too! I would recommend anyone to stay here. Birch is a great place to stay. Derica John Portia thank you for your assistance!

                              Updated Review

                              Review Author Icon

                              matt1233495@yahoo.com

                              Resident 2020 - 2025

                              5.0

                              12/5/2025

                              I’m back home!

                              I’m back home! I’m moved out 2 years ago and never found an apartment complex like this since. So when I returned Derica told me what to do and we did it quickly! I love my unit and grateful to God I have it! I will not be leaving no time soon! My neighbors are cool and an amazing community! Thank you Ms.Portia and Derica! I’m back home!

                                Review Author Icon

                                Current Resident 244783

                                Resident 2025

                                5.0

                                11/12/2025

                                Just moved in and John was a true blessing! Very thorough and professional! My apartment was turned over and ready in great timing and he made sure I understood everything during my lease signing! I love it here and I am comfortable!

                                  Review Author Icon

                                  Current Resident 454029

                                  Resident 2024 - 2025

                                  4.5

                                  5/13/2025

                                  This fine little lady is always respectful and helps everyone

                                  This lady is helpful and courteous to everyone. I'm glad she's there doing what she does! I look forward to getting a package mailed cuz shes always so sweet. I'm glad Birch Landing has her around, she's a plus to the property!

                                    Review Author Icon

                                    Current Resident 455486

                                    Resident 2025

                                    4.3

                                    5/13/2025

                                    Ms Annette has been outstanding with communication, has been courteous, and welcoming since my move-in. It is wonderful to be met with a smile each time I see her at the office. Thank you Ms. Annette!

                                      Review Author Icon

                                      Current Resident 523560

                                      Resident 2018 - 2025

                                      2.5

                                      1/31/2025

                                      Always Pleasant... Great Customer Service Always greets you with a smile... My most recent experience was how much time and effort she takes in making sure she reaches out to the tenants to let them know their package has arrived.... please give her a raise or bonus ASAP

                                        Review Author Icon

                                        Current Resident 527590

                                        Resident 2025

                                        5.0

                                        1/31/2025

                                        Just Moved In

                                        I just moved in today and the move in process was great. Keaira was very welcoming, professional and communicative throughout the entire move in process. The agents in the office and Manager Porsha were all very friendly. Thank you all for a great experience.

                                          Review Author Icon

                                          Current Resident 604904

                                          Resident 2024 - 2025

                                          4.0

                                          1/23/2025

                                          Living at Birch

                                          No issues with my living experience. Decent amenities, well- maintained surroundings, no security concerns and friendly and responsive staff. Overall, a solid choice for those looking for a reliable community.

                                            Property Manager Response

                                            1/27/2025

                                            Thank you so much for your review! We are thrilled to hear about your experience!
                                            Review Author Icon

                                            Current Resident 618296

                                            Resident 2024 - 2025

                                            4.7

                                            1/22/2025

                                            My Experience at Birchlanding

                                            I have had a very pleasant experience at Birchlanding apartment, the staffs have been so responsive and polite when handling any issue regards my apartment. And have made me and my family feel at peace living here, I would highly recommend if you are looking for apartment around this area.

                                            Property Manager Response

                                            1/22/2025

                                            Thank you so much for your review! We are pleased to hear about your wonderful experience at Birch Landing Apartments!
                                            Review Author Icon

                                            esevera25@gmail.com

                                            Resident 2024 - 2025

                                            4.5

                                            1/22/2025

                                            My Experience at Birchlanding Apartments

                                            The Management team have been amazing so far and I have no complaints whatsoever, they attend to all my issues as quickly as they can and are very polite when attending to me. My daughter absolutely love going to the office to chit chat with them.

                                              Property Manager Response

                                              1/22/2025

                                              Thank you so much for your review! It is wonderful to hear that you love living at Birch Landing Apartments! We will continue to serve you with exceptional customer service!
                                              Review Author Icon

                                              Current Resident 663618

                                              Resident 2025

                                              5.0

                                              1/17/2025

                                              Kaiya gave great service!

                                              Kaiya service was excellent, very attentive awesome communication made sure every thing was on point for me. If you’re looking for an apartment here I highly recommend that you ask for her you won’t be disappointed

                                                Property Manager Response

                                                1/22/2025

                                                Thank you so much for your review! We are so thrilled to hear about your wonderful experience with us at Birch Landing!
                                                Review Author Icon

                                                seldosy@gmail.com

                                                Resident 2024 - 2025

                                                4.3

                                                1/17/2025

                                                Great community!

                                                This is a very quiet neighborhood. There is lots of ways to engage that the community puts on. My favorite this year was pictures with Santa. The staff are helpful and have dealt with any issues I’ve had quickly. Portia always answers any questions I have, and meets the needs when I put in request quickly. Also to live in a area with so many trees, the upkeep of the apartment is done often.

                                                  Property Manager Response

                                                  1/22/2025

                                                  Thank you so much for your wonderful review! We are so glad that you enjoy our events!

                                                  Floor Plans & Pricing

                                                  1 Bedroom

                                                  A0

                                                  3 Available Units

                                                  1 Bed, 1 Bath | 650 sq. ft.

                                                  $1,126

                                                  See Floor Plan Details

                                                  A1

                                                  2 Available Units

                                                  1 Bed, 1 Bath | 555 sq. ft.

                                                  $1,121

                                                  See Floor Plan Details

                                                  B0

                                                  1 Available Unit

                                                  1 Bed, 1 Bath | 910 sq. ft.

                                                  $1,101

                                                  See Floor Plan Details

                                                  2 Bedrooms

                                                  C0

                                                  3 Available Units

                                                  2 Beds, 2.5 Baths | 1,050 sq. ft.

                                                  $1,507

                                                  See Floor Plan Details

                                                  E0

                                                  2 Available Units

                                                  2 Beds, 2.5 Baths | 1,350 sq. ft.

                                                  $1,504

                                                  See Floor Plan Details

                                                  D0

                                                  1 Available Unit

                                                  2 Beds, 2 Baths | 1,250 sq. ft.

                                                  $1,652

                                                  See Floor Plan Details

                                                  F0

                                                  1 Available Unit

                                                  2 Beds, 2.5 Baths | 1,380 sq. ft.

                                                  $1,762

                                                  See Floor Plan Details

                                                  Disclaimer: Special, prices and availabilities subject to change.

                                                  epIQ Ratings

                                                  What is epIQ?

                                                  The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                  epIQ Report Card

                                                  In partnership with SatisFacts™

                                                  Community epIQ Grade

                                                  B-
                                                  B-

                                                  Renter Ratings

                                                  A

                                                  Review Ratings (from 43 reviews)

                                                  Noise

                                                  4.7

                                                  Grounds

                                                  4.7

                                                  Safety

                                                  4.7

                                                  Office Staff

                                                  5.0

                                                  Maintenance

                                                  4.7

                                                  Neighborhood

                                                  4.8

                                                  Survey Scores N/A

                                                  Review Count

                                                  A

                                                  Number of reviews in the past 365 days

                                                  43

                                                  Manager’s Review Engagement

                                                  F

                                                  Percentage of reviews responded to

                                                  0.00%

                                                  Manager’s Review Reply Time

                                                  F

                                                  Average time to respond to reviews

                                                  N/A

                                                  Features & Amenities

                                                  Laundry
                                                  • Laundry Facilities
                                                  • Laundry On-Site
                                                  Parking
                                                  • Surface Lot
                                                  • Parking
                                                  Pets
                                                  • Dogs Allowed
                                                    Fee: $325. Rent: $20. Restrictions: We welcome 2 pets per apartment home. There is a maximum of 50lbs combined weight of 2 pets. There is a one-time pet fee of $325. Please call for complete pet policy information.. Pet Limit: 2
                                                    Less Info
                                                    More Info
                                                  • Cats Allowed
                                                    Fee: $325. Rent: $20. Restrictions: We welcome 2 pets per apartment home. There is a maximum of 50lbs combined weight of 2 pets. There is a one-time pet fee of $325. Please call for complete pet policy information.. Pet Limit: 2
                                                    Less Info
                                                    More Info
                                                  Other
                                                  • Air Conditioning
                                                  • BBQ and Picnic Area
                                                  • Balcony/Deck
                                                  • Business Center
                                                  • Cat Friendly
                                                  • Clubhouse
                                                  • Controlled Access
                                                  • Dishwasher
                                                  • Fitness Center
                                                  • Gated Access
                                                  • Hardwood Floors
                                                  • High-Speed Internet
                                                  • Large Dog Friendly
                                                  • Night Patrol
                                                  • On-Site Management
                                                  • Pool
                                                  • Recreation Room
                                                  • Short Term Lease Available
                                                  • Spa
                                                  • Sports Court
                                                  • Storage Space
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                                                  Leasing

                                                  Birch Landing Apartments, where location and convenience are combined with luxuries to create a unique living experience in Austell, Georgia. Spacious, thoughtfully designed interiors, beautifully maintained grounds and a whole host of incredible amenities are what s in store for you at our stunning community of apartments for rent in Austell, GA. Featuring wonderfully appointed one and two-bedroom apartments with stone fireplaces, sleek contemporary kitchens, wide-open living rooms and spacious bedrooms that invite in the natural light, you ll love coming home to your gorgeous Austell, GA apartment. And when it comes to shared amenities, a sparkling outdoor swimming pool, indoor pool & Jacuzzi, tennis courts and a state-of-the-art fitness center are only the beginning.
                                                  Show Less

                                                  Leasing Options

                                                    • Available months 10,11,12,13

                                                  Office Hours

                                                  • Sunday: 01:00 PM - 05:00 PM
                                                  • Monday - Friday: 08:30 AM - 05:30 PM
                                                  • Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  Ventron Management

                                                  C+
                                                  C+
                                                  Communities
                                                  21

                                                  Questions & Answers (1)

                                                  krisrel12
                                                  Asked on: 04/28/2025
                                                  Q: Do you have second chance if i have a eviction in the last 3years

                                                  Frequently Asked

                                                  How is Birch Landing Rated?
                                                  Based on 435 number of votes by renters, Birch Landing is currently rated 4.1 out of 5 stars.
                                                  How satisfied are residents with the upkeep and overall appearance of the grounds at Birch Landing ?
                                                  Birch Landing is rated 4.7 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                  How effective was the maintenance team when resolving your problem?
                                                  Birch Landing is rated 4.7 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                  What are noise levels like at Birch Landing ?
                                                  Birch Landing is rated 4.7 out of 5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                  How safe is Birch Landing ?
                                                  Birch Landing is rated 4.7 out of 5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                  How satisfied are residents with the neighborhood?
                                                  Birch Landing is rated 4.8 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  How satisfied are residents with the staff at Birch Landing ?
                                                  Birch Landing is rated 5 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                  Who manages Birch Landing ?
                                                  Ventron Management
                                                  What is the pet policy at Birch Landing ?
                                                  Dogs Allowed
                                                  Fee: $325
                                                  Rent: $20
                                                  Restrictions: We welcome 2 pets per apartment home. There is a maximum of 50lbs combined weight of 2 pets. There is a one-time pet fee of $325. Please call for complete pet policy information.
                                                  Pet Limit: 2
                                                  Cats Allowed
                                                  Fee: $325
                                                  Rent: $20
                                                  Restrictions: We welcome 2 pets per apartment home. There is a maximum of 50lbs combined weight of 2 pets. There is a one-time pet fee of $325. Please call for complete pet policy information.
                                                  Pet Limit: 2
                                                  What types of floor plans are available?
                                                  1 Bed, 1 Bath
                                                  2 Beds, 2 Baths
                                                  2 Beds, 2.5 Baths
                                                  What is the move-in special?
                                                  $250 off your 1st month's rent

                                                  Contact Property

                                                  April 2026

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                                                  Beds

                                                  0

                                                  Baths

                                                  0

                                                  Under New Management

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                                                  Birch Landing is a 555 - 1,380 sq. ft. apartment in Austell in zip code 30168. This community has a 1 - 2 Beds, 1 - 2.5 Baths, and is for rent for $1,101. Nearby cities include Mableton, Lithia Springs, Smyrna, Marietta, Douglasville, Hiram, Atlanta, East Point, Kennesaw, College Park, Hapeville, Winston, and Brookhaven.