4.1 rating
435 total reviews
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Gjohn922
Resident • 2021
4.8
11/8/2021
Let me start off by saying I do not like Apartments but this is been an awesome experience especially with the staff when I first moved in I received a fraudulent cashier's check why didn't know there was such a thing as a fraudulent cashier's check I didn't know you could forward you cash your check so anyway I put me behind the 8-ball I overdrew my account and so I ended up late on my rent and it's just for the Snowball Effect and they've just been extremely patient under the circumstances but under my on my end has been very embarrassing that you have these scammers out here that prey on the public and it just seems like there's nothing from Portia to Erica a really been very very very very helpful and accommodating and I know the circumstances is try their patience but they've just been over backwards to help and I really really really appreciate them
TimikaNCarter
Resident • 2021
5.0
10/28/2021
The customer service is excellent! I really appreciate the follow up and face-to-face contact. Alice and Jessica was very helpful from start to finish. I look forward to living at this complex and having great neighbors!
Current Resident 644397
Resident • 2021
5.0
10/7/2021
Staff were amazing! They helped me with top of the line enthusiasm and efficient information regarding the rental property. Treated with comfort and care. For a first time mover they made the process smooth and easy. I was treated by Alice and her help was insurmountable and appreciated by her consistent support. Highly suggest.
Current Resident 649202
Resident • 2021
4.3
10/7/2021
Ms.Alice is the best leasing agent you can ask for . Gets the job done quickly . I think it only took MAYBE a week to get me applied and into an apartment. They have apartments available as of today ! Call and ask for Alice !
Nickita
Resident • 2020 - 2021
5.0
1/12/2021
I love this community because the staff is very friendly, welcoming and professional. I've had the pleasure of working with Juliet and Annette and they were so nice a nod professional. Birch Landing is in a nice location and so far I love it here. I would definitely recommend it to anyone looking to relocate.
Current Resident 226661
Resident • 2020
5.0
8/12/2020
I have been here now for a year and just renewed my lease and May again! Love Alice and staff very friend and helpful always!!! Clean quiet community no roaches no trash everywhere a place to truly call home
Current Resident 359571
Resident • 2020
4.2
8/7/2020
I Loooove Ms. Alice! She was so wonderful and professional the entire time. Definitely talk to her if you're trying to get a place here. She's very patient, very kind and very vibrant! They also have a fitness center here and a indoor pool that is gorgeous!
Current Resident 368003
Resident • 2020
5.0
8/6/2020
Ms. Alice was the best agent to work with. She was sweet, patient, understanding, and nice. She also worked with me to get me in my apartment fast! I would definitely recommend this neighborhood to a friend.
Current Resident 374606
Resident • 2020
5.0
8/5/2020
My first experience at birch landing apartments was good. Aaron Jackson communicated with me very well and explain everything I needed to do in the application process. I am very happy to be mpving in and enjoying my stay. Birch landing apartments is a nice place to stay.
Current Resident 375784
Resident • 2020
4.8
8/5/2020
My move in was a very smooth transition. Aaron and Alice were so helpful and I think they were more excited than we were about moving in. If you are looking for a safe apartment, I would recommend that you check out ----- Landing...we found our apartment in one week and we got approved in two weeks.
Current Resident 385983
Resident • 2020
5.0
8/4/2020
The entire staff is great and were helpful through the entire process. Everything was smooth and I moved in with ease. I am thankful and will recommend them to anyone. I love my apartment. I have wood floors and a fire place
Jericahh
Resident • 2020
5.0
7/29/2020
I really appreciate the support or Ms. Alice in the leasing office. She worked around the clock to make sure that my application was approved and that I was satisfied. I greatly appreciate her service and would recommend anyone looking for an apartment to give her a visit.
Current Resident 454772
Resident • 2020
4.0
7/24/2020
I'm a new resident and I just want to applaud Alice she helped me and was very patient during the application process very knowledgeable and professional it was my pleasure working with you...thank you so much
7/27/2020
Current Resident 467513
Resident • 2020
5.0
7/22/2020
They were so helpful! Very efficient and fast to make sure I had everything I needed. Mr. Aaron Jackson was personally my guidance through it all. Very nice and helpful. Additionally, the staff was extremely nice especially Ms. Alice.
7/27/2020
Current Resident 498854
Resident • 2020
4.2
7/17/2020
The property is in a nice location. It is close to twenty . The leasing manager Alice is very nice , sweet and I recommend this community to anyone who is looking for a great place to live. Come check out Ms. Alice at birch landing apartments.
7/27/2020
Anne_C612
Prospect • Visited 2020
1.0
7/15/2020
Hi! I applied to Birch Landing With ------------- (don't know how to spell her last name) but let me just say this IT WAS THE MOST HORRIBLE EXPERIENCE IVE EVER HAD! This is the 4th place that I've applied to so yea when I say THE WORST I MEAN IT! So little back story I'm in my first trimester (yay me) & work from home so after applying to a few places and being denied I did my research and found Ventron who is a well knowN 2nd chance management company! I will say this ALL the positive reviews you see on and ----- HAS TO BE FAKE!! Because the day I applied to asked me to leave an review, & I told myself I would wait til I get the key, fast forward she ----- footed around with my application for 7 business days, on the day she called to tell me I was denied WHICH I BELIEVE ITS BC I CALLED A SISTER PROPERTY TO ASK ABOUT THE APPLICATION PROCESS & let them know my concerns since they referred me to this horrible --- lady, the sister property manager got her boss to call Ms ----- and Ms ----- did not like that 30 minutes before her shift ends she calls to tell me I'm denied with no reason why talking about she can't explain she'd feel more comfortable sending an email REMIND YOU SHE SENT A PDF attachment of my credit and background that only consisted of 1 apt 0 amount from 2013 and a misdemeanor theft by taking from 2013 & 18!!!!! I've definitely done my research & with the help of another property manger from a sister site I was able to get the appropriate # of someone in corporate that I believe can properly look of my application because i KNOW for a fact I was sabotaged by ------------- AT BIRCH LAMDINGS ALSO if your thinking about applying to this place DO NOT submit a review until they've actually done something like GET YOU MOVED IN & not just take your money!!!! I'm highly disappointed seen ----- name in the reviews just to learn she asking ppl BEWARE OF THIS WOMAN! Hopefully me and the property can work something out with leasing a unit bc my intuition tells me I was mistreated by Ms -----
7/27/2020
YASEBOO
Prospect • Visited 2020
4.2
7/10/2020
The moving process was made smoother and easier for me because of Ms.Alice. I'm so grateful she handled my application and make moving in as simple as possible. She made the experience personal, like a good friend helping me move in.Thank you Ms.Alice, Air Hugs!
7/27/2020
Jaqsunni
Resident • 2020
5.0
6/26/2020
Amazing community and easy application process. Staff is great, knowledgeable, and work with you to get you into the floor plan you want to be in. Overall a great and easy experience. Will recommend to any apartments hunters.
7/27/2020
Current Resident 724472
Resident • 2019 - 2020
3.7
6/18/2020
I wish this apartment has grills set in certain areas. So that people can enjoy outside. Because we can't use grills out here. But i know other apartments have areas where you can. Also some of these trees need to be cut down because they are falling around certain buildings.
6/12/2020
Current Resident 777792
Resident • 2020
4.7
6/3/2020
I just recently moved into Birch Landing and ALICE is truly amazing..she worked effortlessly with me and has stayed on top of everything that needed to be done! Thank you soo much Alice it has been greatly appreciated!
7/27/2020
Current Resident 840226
Resident • 2020
5.0
5/22/2020
I fell in love with the apartments at birch landing ! Alice made the experience smooth and welcoming. She was always available for questions and communicated with me every step of the way !!!!!!!!!!!!
6/2/2020
Current Resident 881797
Resident • 2020
3.8
5/15/2020
I worked with Alice from the application process to my move in date. She was very helpful and super sweet! Her customer service was amazing. We are excited to be moving in our first place. I love that it's close to Atlanta but not too far into the city. It's perfect distance to and from work for my husband and I!
6/2/2020
Christmas91
Prospect • Visited 2020
4.0
5/12/2020
I'm am so excited to a new resident at birchlanding ! Alice , she was amazing! She was very patient with me and made sure that the whole process was a breeze ! She communicated with me , every step of the way ..Thanks girl !
6/2/2020
Bella Lee
Resident • 2020
5.0
2/28/2020
My leasing experience with Ms, Alice Cheathem was absolutely the I have ever experienced she was very patient with me took her time and found the right floor plan and unit for me. Gave me service with a smile kept the lines of communication open during the entire process all the way up until my move in date.It was never a time I went in the office that she didn't make time to answer any question or questions I had even if she was swamped with work or other prospective tenants I greatly appreciate the experience I had with Ms.Alice I would suggest anyone go see her if you are in the market for a new place!!!!
4/15/2020
jamela12
Resident • 2020
4.7
2/14/2020
Ms.Alice is great she left me completely satisfied and I signed my lease today!! At a great rate I highly recommend anyone whose looking for a new place to contact her! A few roadblocks but she fixed every issue... couldn't be happier!
4/15/2020
A0
3 Available Units
1 Bed, 1 Bath | 650 sq. ft.
$1,126
See Floor Plan Details
A1
2 Available Units
1 Bed, 1 Bath | 555 sq. ft.
$1,121
See Floor Plan Details
B0
1 Available Unit
1 Bed, 1 Bath | 910 sq. ft.
$1,101
See Floor Plan Details
C0
3 Available Units
2 Beds, 2.5 Baths | 1,050 sq. ft.
$1,507
See Floor Plan Details
E0
2 Available Units
2 Beds, 2.5 Baths | 1,350 sq. ft.
$1,504
See Floor Plan Details
D0
1 Available Unit
2 Beds, 2 Baths | 1,250 sq. ft.
$1,652
See Floor Plan Details
F0
1 Available Unit
2 Beds, 2.5 Baths | 1,380 sq. ft.
$1,762
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
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Community epIQ Grade
Renter Ratings
Review Ratings (from 43 reviews)
Noise
4.7
Grounds
4.7
Safety
4.7
Office Staff
5.0
Maintenance
4.7
Neighborhood
4.8
Survey Scores N/A
Review Count
Number of reviews in the past 365 days
43
Manager’s Review Engagement
Percentage of reviews responded to
0.00%
Manager’s Review Reply Time
Average time to respond to reviews
N/A
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Birch Landing is a 555 - 1,380 sq. ft. apartment in Austell in zip code 30168. This community has a 1 - 2 Beds, 1 - 2.5 Baths, and is for rent for $1,101. Nearby cities include Mableton, Lithia Springs, Smyrna, Marietta, Douglasville, Hiram, Atlanta, East Point, Kennesaw, College Park, Hapeville, Winston, and Brookhaven.