4.1 rating
435 total reviews
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Current Resident 65402
Resident • 2018
5.0
11/16/2018
Tameka was my leading agent, she answered all of my questions and concerns in a timely manner and make the move-in process smooth and easy. The leading staff also provide great service. I would recommend Birch Landing to anyone!
Jenicealthea
Resident • 2017 - 2018
5.0
11/16/2018
I renewed my contract this week because I love my apartment. It's close to my job and it's a great space for the price. I'm well aware prices have sky rocketed in the area but I still fell I get what I pay for here. I use the fitness facility and I appreciate the shopping in the area.
Ghanagirl987
Resident • 2015 - 2018
5.0
11/14/2018
I recently renewed my lease and the manager was very nice. She came to my apartment and got it painted for me. My apartment is really large, a great price, great location. I am glad to be here and would definitely refer friends and family.
tanishaporter952
Resident • 2018
5.0
11/5/2018
I am really glad I chose Birch Landing because from the time I applied, everyone was very nice and friendly. The leasing person was friendly and helpful. The manager was friendly. Everyone speaks when I come in the office and they make me feel like I matter. I appreciate the service they provide.
Lizbethsalgado
Resident • 2018
1.0
10/9/2018
THIS IS THE WORST PLACE YOU CAN STAY AT! The MANAGER CANDACE SUCKS SHE IS NO HELP AND HAS THE WORST ATTITUDE. MY HUSBAND CALLED HER TO TELL HIM A PROBLEM THAT SHE CAUSED AND HER RESPONSE WAS "I DONT KNOW WHY YOUR TELLING ME THIS YOUR WASTING MY TIME" SHE IS NO HELP DO NOT MOVIE IN HERE WE HAD TO PAY 275 for my husbands car being towed when his car was parked in the right place! Staff sucks !!!!!!!
melissamanuel49
Resident • 2016 - 2018
5.0
9/7/2018
Birch landing is a really nice place to call home. I have lived here a few years and I appreciate the current management. They are really helpful and you can see that they actually care. We are to just a rent check to them. I was asked to give my honest review and this is it. The apartment are super huge and and I love the indoor pool being open year round. Ms. Manuel
Current Resident 950886
Resident • 2018
5.0
8/3/2018
Genetrice Cole is the best . . . very professional with a get the job done attitude. I love my apartment I am so glad it was her that help me out. Before I move in she was always able to give me a quick response to all my questions. Thanks for letting me not stress out! Because moving is always stressful. Thanks Ms. G!!!
Current Resident 951134
Resident • 2018
2.2
8/3/2018
Before moving in I thought this would be a great place for me to live but , it isn't . The gate is broken every week. So many people are visiting each day. I don't feel like it's a safe community for people with small children. My neighbors are loud and ------. And my neighbor smokes right outside their door so the walkway to my door always smells like an ashtray and ps I do not smoke. The place where the trash goes is always dirty. For what I pay more things should be done .
angiewilliams987
Resident • 2013 - 2018
5.0
8/3/2018
I ennjoy living here at Birch landing. My apartment is really spacious and has a washer/dryer connection. My neighbors are friendly and the staff is accommodating. I would refer someone to live here as my experience has been a good one.
Current Resident 247153
Resident • 2018
1.2
7/3/2018
First off......any good comments you see regarding these apartments are a BOLD FACE LIE!!! DO NOT MOVE HERE!!!!!! ROACHES. ------ NEIGHBORS. NETS. TRASHY NEIGHBORHOOD. LEASING AGENTS ARE THE WORST!!! VERY RUDE. NOT ACCOMMODATING. NOTHING BUT PROBLEMS SINCE DAY 1. APT ARE OLD AND RAGGEDY. NOT WORTH THE STRESS!!!!!!
Current Resident 465238
Resident • 2018
1.8
6/11/2018
I moved in June 1st 2018 and 10 days in I've had a roach infested apartment with roaches coming out of the ceiling and the complex excuse is "They could be coming out of the vents the apartment as been vacant for 30 days". Fast forward to moving in they cleaned the wrong apartment so the apartment as not been cleaned thoroughly and the dishwasher needed to be replaced. Maintenance came to install my dishwasher which was a poor job and undone, they left my door unlocked which led to my apartment getting broken into it. Property manager allegedly spoke to the regional manager who only offered to change the locks. SAVE YOUR MONEY AND TIME ! The property manager also said she would sue me for letting everyone I know about the ridiculousness of this poor customer service of this apartment community.
Janee93
Resident • 2018
5.0
4/27/2018
I must say I've been here a month now & have been working with Ms.G ( she's great by the way ). The office staffing are good people to work with, very understanding. I had a bathroom issue that was solved with the hour of me calling her. Maintenance is very working & great at their job. Overall I'm loving my new townhouse & look forward to years to come. Anyone looking for a nice, quite, secured neighborhood this is the place to be. It's close to everything & great place to live.
blkmjkwmn@gmail.com
Prospect • Visited 2018
5.0
4/23/2018
I stopped by to view a 3 bedroom which they don't have but they were so very nice. They offered me to view a 2 berooms, and they called another property for me. They went above and beyond to help me.
A'Shante_M
Resident • 2018
3.8
4/7/2018
I have been living here a month now. I love the location. My wife and I was treated so kind by MS.G. She was a very knowledgeable and hard working lady! We are very grateful to be here. The staff are pretty decent
Anwilliams399
Resident • 2018
4.2
3/23/2018
I had a good experience at the birch landing apartments everybody was nice and respectful. I am very glad to have my own place to and be living closer to work. Thank you Ms G for all your help, you made this process easy
Brittany_L487
Resident • 2017 - 2018
4.2
1/31/2018
I love the staff here!! Candice the manager is AMAZING!! I love the on going community events that are frequent at BirchLanding! I’ve live here since August and I have NEVER had any complaints or concerns!! All my needs were met immediately!!! And the maintance crew is exceptional!!! Durell, Gentriece, and the others are just great!! Candice your team is definitely a reflection of you! Job well done!
Bennlccass
Resident • 2015 - 2018
5.0
1/19/2018
I just renewed my contract and the manager was super nice. She really showed me that her company appreciates me and I'm not just a check. I like service that makes me feel appreciated. I would definitely refer friends and family here Mr lucas
rojoojos
Resident • 2018
5.0
1/12/2018
I enjoy this community because the staff is friendly. They often do events for us and we have a lot of fun. The staff make us feel like they care, not just like they want they rent check. I like living here and I have sent 2 family memebrs to live here and got my referral fees. It is a really nice place.
Jscottt@gmail.com
Resident • 2017
5.0
11/13/2017
Great staff here. They hosted a really nice dinner for us and I appreciate them. The manger is always so friendly. I recenlty moved in and my apartment is big and the neighbors are nice. The maitnence really keeps the building clean.
Current Resident 56621
Resident • 2015 - 2017
3.7
9/5/2017
Don't move the infectious fruit flies here is beyond crazy. The flies get in threw the crack in the windows cause the windows are old. The indoor pool is always for some strange odd reason the gym is locate hangout spot for the neighborhood kids
Patriciaperks
Resident • 2014 - 2017
5.0
8/16/2017
I enjoy my apartment and my neighbors. I don't have many issues but when I do maintenance takes care of them. The manager is very nice when she did my new contract she gave me a beautiful gift and made me feel appreciated.
Current Resident 267483
Resident • 2017
4.8
8/16/2017
I've lived here for several years but had decided I was going to move. I even put in my notice but after speaking. to Candice I decided to stay. It was her professionalism, along with her gracious and bubbly attitude and willingness to hear my concerns. The office is helpful and maintenance great. I just didn't think I'd get this service somewhere else. So Birch I'm staying as long Ms Candice and her current staff are there.
Prospective Resident 269312
Prospect • Visited 2017
5.0
8/16/2017
The service that I received from the agent Durrell was excellent! He was very knowledgeable in answering all of my questions, very professional, and most importantly very caring! Although the apartment and amenities it offers are very nice, the customer service that I received from Durrell is what sold me on this location.
Lisalovely
Resident • 2017
5.0
8/16/2017
Great place to call home
darrylsylvester
Resident • 2014 - 2017
5.0
8/16/2017
Just wanted to say I always receive great service when I go in the office. They receive my packages and send notification and tis helps a lot with my busy schedule.
A0
3 Available Units
1 Bed, 1 Bath | 650 sq. ft.
$1,126
See Floor Plan Details
A1
2 Available Units
1 Bed, 1 Bath | 555 sq. ft.
$1,121
See Floor Plan Details
B0
1 Available Unit
1 Bed, 1 Bath | 910 sq. ft.
$1,101
See Floor Plan Details
C0
3 Available Units
2 Beds, 2.5 Baths | 1,050 sq. ft.
$1,507
See Floor Plan Details
E0
2 Available Units
2 Beds, 2.5 Baths | 1,350 sq. ft.
$1,504
See Floor Plan Details
D0
1 Available Unit
2 Beds, 2 Baths | 1,250 sq. ft.
$1,652
See Floor Plan Details
F0
1 Available Unit
2 Beds, 2.5 Baths | 1,380 sq. ft.
$1,762
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 43 reviews)
Noise
4.7
Grounds
4.7
Safety
4.7
Office Staff
5.0
Maintenance
4.7
Neighborhood
4.8
Survey Scores N/A
Review Count
Number of reviews in the past 365 days
43
Manager’s Review Engagement
Percentage of reviews responded to
0.00%
Manager’s Review Reply Time
Average time to respond to reviews
N/A
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Birch Landing is a 555 - 1,380 sq. ft. apartment in Austell in zip code 30168. This community has a 1 - 2 Beds, 1 - 2.5 Baths, and is for rent for $1,101. Nearby cities include Mableton, Lithia Springs, Smyrna, Marietta, Douglasville, Hiram, Atlanta, East Point, Kennesaw, College Park, Hapeville, Winston, and Brookhaven.