4.1 rating
435 total reviews
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Kj28442_
Prospect • Visited 2022
3.8
2/15/2022
Jessica my leasing specialist, was super welcoming and very knowledgeable of the complex and the Austell area. She kept me up to date with the status of my application, and reached out to me in a timely manner whenever I had any concerns. She was such a great help with getting me through the application process.
Tamika_A
Resident • 2022
5.0
2/11/2022
Ms. Alice was super AMAZING and Welcoming, she assisted us in finding the perfect resident here in Georgia. She never once got annoyed with the amount of times my fiancé called her about the residents and ensured we had all our necessary paper work, fees, and appliances connected prior to moving into our home. I would HIGHLY recommend Birch Landing and of course Alice to anyone desiring to get the perfect home and excellent customer service!!!!!
Denae_P
Resident • 2022
5.0
2/11/2022
Alice was amazing. We needed a quick and easy move experience and she gave us just that. All of the leasing staff were so nice and helpful during the whole process. I’m so excited about living at Birch Landing.
diam.porterfield
Resident • 2022
5.0
2/11/2022
Alice was amazing! My roommate and I were looking for a quick move in date and she worked with us to stay in our budget and get everything we wanted and more! Ms Alice very communicative, detail oriented and efficient with helping us move! We are so happy to be apart of this community!
Iamsai123
Resident • 2022
5.0
2/11/2022
It was a great process with the application they were very easy to get into contact with and keeping me updated on the status and the things i needed to move forward and also a great looking community
droberts74
Resident • 2022
5.0
2/7/2022
Ms Alice was EXTREMELY patient with my fiance and I through the process and from other tenants I gathered that this community is quiet and safe. I move in on Friday 2/11 and I can hardly wait to put end to trying to find a home moving from south Florida
Zion_B
Resident • 2022
4.2
1/26/2022
My experience first renting an was very great it has helped me learn a lot about the needs of an apartment and things that are important to live. Everyone in the office was helpful specifically Alice was a great help she got everything done quickly and efficiently highly recommend
Terry_H783
Prospect • Visited 2021
5.0
1/14/2022
I had been looking for a place to move closer to my job and stumbled upon Birch Landing. My experience so far has been wonderful!! Ms. Alice was the best at answering all my questions and getting me approved to move in.
Current Resident 706151
Resident • 2021
5.0
11/30/2021
Laticia Booker was fantastic in the whole process of my application and helping find a new home at Birch Landing Apartments. The staff is very helpful and quick to respond to every need of there residents. Thanks again Laticia Booker for helping find a new home
e.t.ahmad@outlook.com
Resident • 2021
5.0
11/30/2021
Let me start by saying,my phone whole stay has been awesome,quite building no complaints,Portia and Erica has to be the best two people on this earth!!!things got slow for me they were there to help assist on the right resources to catch back up,my stay is great as well as the staff
hennesseyjeanne79@gmail.com
Resident • 2021
3.0
11/29/2021
Freddie from maintenance department is the best. He is efficient, extremely knowledgeable and always prompt. He is also extremely kind and nice. He always completes each and every job quickly and correctly and is a pleasure to have as a maintenance person. He is superior.
Qui28
Resident • 2021
4.5
11/24/2021
Very Nice place to stay. Staff are very helpful and sweet. Been here for 6 months now, i have no complaints. Neighbors are nice everyone pretty much stays to themselves. I love it here. Very comfy!!!!
Prospective Resident 810187
Prospect • Visited 2021
5.0
11/22/2021
Great I can wait to move it. Alice was great. And I love the attitude of all the staff.The office smells really nice Alastair up and walk with me even though they didn’t have what I needed she referred me to a sister property and I’m so grateful.
todd.kelly72@yahoo.com
Resident • 2021
4.5
11/22/2021
Portia, Jessica and all the ladies are awesome anytime I need something done they are on top of it I appreciate every last one of them. I don’t have anything negative to say about these beautiful ladies
Updated Review
Current Resident 175243
Resident • 2021
5.0
11/19/2021
The whole staff here at Birch Landing is amazing. The community is always so clean the leasing office smells nice I'm really excited about my new place. This community comes highly recommended thank you Birch Landing staff.
Conchitajones
Resident • 2021
5.0
11/19/2021
Laticia Booker is outstanding and so helpful throughout my entire rental process. I really appreciate her helpfulness and everything she has done to make this process easy for me. The office is always clean and the office staff is so nice and professional. The grounds are well kept and I just love the atmosphere. It reminds me of the mountains with the beautiful trees. This is such a soothing and calming apartment complex. I love it here!
Current Resident 854207
Resident • 2021
5.0
11/19/2021
Thx to Mrs.Alice for all her help on getting my family approved for a beautiful spacious two bedroom and two full bedrooms and also the staff is very friendly and helpful to all new tenants and I get to my pets along
Current Resident 854858
Resident • 2021
3.8
11/19/2021
I like the customer service here at birch landing they are really nice and respectful I also like how they are on time with everything I really just like how Alice handle the process to get the apartment in a quick process
Current Resident 854920
Resident • 2021
5.0
11/19/2021
Stuff is very friendly and helpful and will go over and beyond for there future tenants.. I’m so excited to be able to give my family a place to call home and the good thing about these apartment they are pet friendly thx to Mrs.Alice for all her help
Current Resident 864778
Resident • 2019 - 2021
2.8
11/18/2021
Living in this community going on 3 years has been good with a few minor concerns. Grateful for Ms Erica. Personality, Professionalism and Class puts her in the position to really be elevated in the company!
Current Resident 896398
Resident • 2021
5.0
11/17/2021
I’ve been living in Birch Landing for a few months now. I was coming out of a tough situation, and found out about Birch Landing. From the very first call, it was great. My leasing agent, Jessica Wood, made me feel comfortable from day 1. She’s polite, consistent, communicated well throughout the application/move-in process, and made me feel like a welcome resident before I even moved in. The neighborhood is quiet, there’s a gate, and some other great amenities in and around the complex. Oh, and Kroger is 0.1 miles away and basically any store you would need is within 5-10 minutes of the complex, if that. I love it here in Birch Landing!
Brittbowie32
Resident • 2020 - 2021
5.0
11/15/2021
Ms. Erica is very helpful with meeting your needs and understanding financial hardship very professional and understanding and she’s extremely good at her job!!! Communication is always on point, positive energy and very driven to satisfy residents as much as possible. We need more people around like her keep up the good work erica…..
Fountain28
Resident • 2020 - 2021
5.0
11/15/2021
I appreciate the management for helping me when with anything I need. I love my apartment and blessed to have a community that cares so much about their resident. Thank you for everything birch staff.
anonymous
Resident • 2019 - 2021
5.0
11/11/2021
I absolutely love living at Birch Landing. I love the indoor and outdoor pool . The staff are very nice especially Ms Alice ask for Alice she goes above and beyond in everything she does overall it’s a excellent place to stay I highly recommend it!!!
Current Resident 10323
Resident • 2020 - 2021
4.2
11/10/2021
It has been such a pleasant experience living here at Birch Landing. As I was new to the area and community. Ms. Alice Cheathem was so helpful and a pleasure to work with during the application and move in process. I love how the community is always doing activities that involve the residents; from the different movie nights, taco nights to the holiday door decor contest!! I love love love everything about the way they keep us involved
A0
3 Available Units
1 Bed, 1 Bath | 650 sq. ft.
$1,126
See Floor Plan Details
A1
2 Available Units
1 Bed, 1 Bath | 555 sq. ft.
$1,121
See Floor Plan Details
B0
1 Available Unit
1 Bed, 1 Bath | 910 sq. ft.
$1,101
See Floor Plan Details
C0
3 Available Units
2 Beds, 2.5 Baths | 1,050 sq. ft.
$1,507
See Floor Plan Details
E0
2 Available Units
2 Beds, 2.5 Baths | 1,350 sq. ft.
$1,504
See Floor Plan Details
D0
1 Available Unit
2 Beds, 2 Baths | 1,250 sq. ft.
$1,652
See Floor Plan Details
F0
1 Available Unit
2 Beds, 2.5 Baths | 1,380 sq. ft.
$1,762
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
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Community epIQ Grade
Renter Ratings
Review Ratings (from 43 reviews)
Noise
4.7
Grounds
4.7
Safety
4.7
Office Staff
5.0
Maintenance
4.7
Neighborhood
4.8
Survey Scores N/A
Review Count
Number of reviews in the past 365 days
43
Manager’s Review Engagement
Percentage of reviews responded to
0.00%
Manager’s Review Reply Time
Average time to respond to reviews
N/A
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Birch Landing is a 555 - 1,380 sq. ft. apartment in Austell in zip code 30168. This community has a 1 - 2 Beds, 1 - 2.5 Baths, and is for rent for $1,101. Nearby cities include Mableton, Lithia Springs, Smyrna, Marietta, Douglasville, Hiram, Atlanta, East Point, Kennesaw, College Park, Hapeville, Winston, and Brookhaven.