B-
B-
Award Winner
500 Maxham Road, Austell, GA 30168

4.1

(435 Reviews)
$1,101 - $1,762/mo

Reviews

4.1 rating

435 total reviews

(

0 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Kj28442_

ProspectVisited 2022

3.8

2/15/2022

Jessica my leasing specialist, was super welcoming and very knowledgeable of the complex and the Austell area. She kept me up to date with the status of my application, and reached out to me in a timely manner whenever I had any concerns. She was such a great help with getting me through the application process.

    Review Author Icon

    Tamika_A

    Resident 2022

    5.0

    2/11/2022

    Ms. Alice was super AMAZING and Welcoming, she assisted us in finding the perfect resident here in Georgia. She never once got annoyed with the amount of times my fiancé called her about the residents and ensured we had all our necessary paper work, fees, and appliances connected prior to moving into our home. I would HIGHLY recommend Birch Landing and of course Alice to anyone desiring to get the perfect home and excellent customer service!!!!!

      Review Author Icon

      Denae_P

      Resident 2022

      5.0

      2/11/2022

      Alice was amazing. We needed a quick and easy move experience and she gave us just that. All of the leasing staff were so nice and helpful during the whole process. I’m so excited about living at Birch Landing.

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        diam.porterfield

        Resident 2022

        5.0

        2/11/2022

        Alice was amazing! My roommate and I were looking for a quick move in date and she worked with us to stay in our budget and get everything we wanted and more! Ms Alice very communicative, detail oriented and efficient with helping us move! We are so happy to be apart of this community!

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          Iamsai123

          Resident 2022

          5.0

          2/11/2022

          It was a great process with the application they were very easy to get into contact with and keeping me updated on the status and the things i needed to move forward and also a great looking community

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            droberts74

            Resident 2022

            5.0

            2/7/2022

            Ms Alice was EXTREMELY patient with my fiance and I through the process and from other tenants I gathered that this community is quiet and safe. I move in on Friday 2/11 and I can hardly wait to put end to trying to find a home moving from south Florida

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              Zion_B

              Resident 2022

              4.2

              1/26/2022

              My experience first renting an was very great it has helped me learn a lot about the needs of an apartment and things that are important to live. Everyone in the office was helpful specifically Alice was a great help she got everything done quickly and efficiently highly recommend

                Review Author Icon

                Terry_H783

                ProspectVisited 2021

                5.0

                1/14/2022

                I had been looking for a place to move closer to my job and stumbled upon Birch Landing. My experience so far has been wonderful!! Ms. Alice was the best at answering all my questions and getting me approved to move in.

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                  Current Resident 706151

                  Resident 2021

                  5.0

                  11/30/2021

                  Laticia Booker was fantastic in the whole process of my application and helping find a new home at Birch Landing Apartments. The staff is very helpful and quick to respond to every need of there residents. Thanks again Laticia Booker for helping find a new home

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                    e.t.ahmad@outlook.com

                    Resident 2021

                    5.0

                    11/30/2021

                    Let me start by saying,my phone whole stay has been awesome,quite building no complaints,Portia and Erica has to be the best two people on this earth!!!things got slow for me they were there to help assist on the right resources to catch back up,my stay is great as well as the staff

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                      hennesseyjeanne79@gmail.com

                      Resident 2021

                      3.0

                      11/29/2021

                      Freddie from maintenance department is the best. He is efficient, extremely knowledgeable and always prompt. He is also extremely kind and nice. He always completes each and every job quickly and correctly and is a pleasure to have as a maintenance person. He is superior.

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                        Qui28

                        Resident 2021

                        4.5

                        11/24/2021

                        Very Nice place to stay. Staff are very helpful and sweet. Been here for 6 months now, i have no complaints. Neighbors are nice everyone pretty much stays to themselves. I love it here. Very comfy!!!!

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                          Prospective Resident 810187

                          ProspectVisited 2021

                          5.0

                          11/22/2021

                          Great I can wait to move it. Alice was great. And I love the attitude of all the staff.The office smells really nice Alastair up and walk with me even though they didn’t have what I needed she referred me to a sister property and I’m so grateful.

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                            todd.kelly72@yahoo.com

                            Resident 2021

                            4.5

                            11/22/2021

                            Portia, Jessica and all the ladies are awesome anytime I need something done they are on top of it I appreciate every last one of them. I don’t have anything negative to say about these beautiful ladies

                              Updated Review

                              Review Author Icon

                              Current Resident 175243

                              Resident 2021

                              5.0

                              11/19/2021

                              The whole staff here at Birch Landing is amazing. The community is always so clean the leasing office smells nice I'm really excited about my new place. This community comes highly recommended thank you Birch Landing staff.

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                                Conchitajones

                                Resident 2021

                                5.0

                                11/19/2021

                                Laticia Booker is outstanding and so helpful throughout my entire rental process. I really appreciate her helpfulness and everything she has done to make this process easy for me. The office is always clean and the office staff is so nice and professional. The grounds are well kept and I just love the atmosphere. It reminds me of the mountains with the beautiful trees. This is such a soothing and calming apartment complex. I love it here!

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                                  Current Resident 854207

                                  Resident 2021

                                  5.0

                                  11/19/2021

                                  Thx to Mrs.Alice for all her help on getting my family approved for a beautiful spacious two bedroom and two full bedrooms and also the staff is very friendly and helpful to all new tenants and I get to my pets along

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                                    Current Resident 854858

                                    Resident 2021

                                    3.8

                                    11/19/2021

                                    I like the customer service here at birch landing they are really nice and respectful I also like how they are on time with everything I really just like how Alice handle the process to get the apartment in a quick process

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                                      Current Resident 854920

                                      Resident 2021

                                      5.0

                                      11/19/2021

                                      Stuff is very friendly and helpful and will go over and beyond for there future tenants.. I’m so excited to be able to give my family a place to call home and the good thing about these apartment they are pet friendly thx to Mrs.Alice for all her help

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                                        Current Resident 864778

                                        Resident 2019 - 2021

                                        2.8

                                        11/18/2021

                                        Living in this community going on 3 years has been good with a few minor concerns. Grateful for Ms Erica. Personality, Professionalism and Class puts her in the position to really be elevated in the company!

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                                          Current Resident 896398

                                          Resident 2021

                                          5.0

                                          11/17/2021

                                          I’ve been living in Birch Landing for a few months now. I was coming out of a tough situation, and found out about Birch Landing. From the very first call, it was great. My leasing agent, Jessica Wood, made me feel comfortable from day 1. She’s polite, consistent, communicated well throughout the application/move-in process, and made me feel like a welcome resident before I even moved in. The neighborhood is quiet, there’s a gate, and some other great amenities in and around the complex. Oh, and Kroger is 0.1 miles away and basically any store you would need is within 5-10 minutes of the complex, if that. I love it here in Birch Landing!

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                                            Brittbowie32

                                            Resident 2020 - 2021

                                            5.0

                                            11/15/2021

                                            Ms. Erica is very helpful with meeting your needs and understanding financial hardship very professional and understanding and she’s extremely good at her job!!! Communication is always on point, positive energy and very driven to satisfy residents as much as possible. We need more people around like her keep up the good work erica…..

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                                              Fountain28

                                              Resident 2020 - 2021

                                              5.0

                                              11/15/2021

                                              I appreciate the management for helping me when with anything I need. I love my apartment and blessed to have a community that cares so much about their resident. Thank you for everything birch staff.

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                                                anonymous

                                                Resident 2019 - 2021

                                                5.0

                                                11/11/2021

                                                I absolutely love living at Birch Landing. I love the indoor and outdoor pool . The staff are very nice especially Ms Alice ask for Alice she goes above and beyond in everything she does overall it’s a excellent place to stay I highly recommend it!!!

                                                  Review Author Icon

                                                  Current Resident 10323

                                                  Resident 2020 - 2021

                                                  4.2

                                                  11/10/2021

                                                  It has been such a pleasant experience living here at Birch Landing. As I was new to the area and community. Ms. Alice Cheathem was so helpful and a pleasure to work with during the application and move in process. I love how the community is always doing activities that involve the residents; from the different movie nights, taco nights to the holiday door decor contest!! I love love love everything about the way they keep us involved

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    A0

                                                    3 Available Units

                                                    1 Bed, 1 Bath | 650 sq. ft.

                                                    $1,126

                                                    See Floor Plan Details

                                                    A1

                                                    2 Available Units

                                                    1 Bed, 1 Bath | 555 sq. ft.

                                                    $1,121

                                                    See Floor Plan Details

                                                    B0

                                                    1 Available Unit

                                                    1 Bed, 1 Bath | 910 sq. ft.

                                                    $1,101

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    C0

                                                    3 Available Units

                                                    2 Beds, 2.5 Baths | 1,050 sq. ft.

                                                    $1,507

                                                    See Floor Plan Details

                                                    E0

                                                    2 Available Units

                                                    2 Beds, 2.5 Baths | 1,350 sq. ft.

                                                    $1,504

                                                    See Floor Plan Details

                                                    D0

                                                    1 Available Unit

                                                    2 Beds, 2 Baths | 1,250 sq. ft.

                                                    $1,652

                                                    See Floor Plan Details

                                                    F0

                                                    1 Available Unit

                                                    2 Beds, 2.5 Baths | 1,380 sq. ft.

                                                    $1,762

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    B-
                                                    B-

                                                    Renter Ratings

                                                    A

                                                    Review Ratings (from 43 reviews)

                                                    Noise

                                                    4.7

                                                    Grounds

                                                    4.7

                                                    Safety

                                                    4.7

                                                    Office Staff

                                                    5.0

                                                    Maintenance

                                                    4.7

                                                    Neighborhood

                                                    4.8

                                                    Survey Scores N/A

                                                    Review Count

                                                    A

                                                    Number of reviews in the past 365 days

                                                    43

                                                    Manager’s Review Engagement

                                                    F

                                                    Percentage of reviews responded to

                                                    0.00%

                                                    Manager’s Review Reply Time

                                                    F

                                                    Average time to respond to reviews

                                                    N/A

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry Facilities
                                                    • Laundry On-Site
                                                    Parking
                                                    • Surface Lot
                                                    • Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Fee: $325. Rent: $20. Restrictions: We welcome 2 pets per apartment home. There is a maximum of 50lbs combined weight of 2 pets. There is a one-time pet fee of $325. Please call for complete pet policy information.. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Fee: $325. Rent: $20. Restrictions: We welcome 2 pets per apartment home. There is a maximum of 50lbs combined weight of 2 pets. There is a one-time pet fee of $325. Please call for complete pet policy information.. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Air Conditioning
                                                    • BBQ and Picnic Area
                                                    • Balcony/Deck
                                                    • Business Center
                                                    • Cat Friendly
                                                    • Clubhouse
                                                    • Controlled Access
                                                    • Dishwasher
                                                    • Fitness Center
                                                    • Gated Access
                                                    • Hardwood Floors
                                                    • High-Speed Internet
                                                    • Large Dog Friendly
                                                    • Night Patrol
                                                    • On-Site Management
                                                    • Pool
                                                    • Recreation Room
                                                    • Short Term Lease Available
                                                    • Spa
                                                    • Sports Court
                                                    • Storage Space
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                                                    Leasing

                                                    Birch Landing Apartments, where location and convenience are combined with luxuries to create a unique living experience in Austell, Georgia. Spacious, thoughtfully designed interiors, beautifully maintained grounds and a whole host of incredible amenities are what s in store for you at our stunning community of apartments for rent in Austell, GA. Featuring wonderfully appointed one and two-bedroom apartments with stone fireplaces, sleek contemporary kitchens, wide-open living rooms and spacious bedrooms that invite in the natural light, you ll love coming home to your gorgeous Austell, GA apartment. And when it comes to shared amenities, a sparkling outdoor swimming pool, indoor pool & Jacuzzi, tennis courts and a state-of-the-art fitness center are only the beginning.
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                                                    Leasing Options

                                                      • Available months 10,11,12,13

                                                    Office Hours

                                                    • Sunday: 01:00 PM - 05:00 PM
                                                    • Monday - Friday: 08:30 AM - 05:30 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Ventron Management

                                                    C+
                                                    C+
                                                    Communities
                                                    21

                                                    Questions & Answers (1)

                                                    krisrel12
                                                    Asked on: 04/28/2025
                                                    Q: Do you have second chance if i have a eviction in the last 3years

                                                    Frequently Asked

                                                    How is Birch Landing Rated?
                                                    Based on 435 number of votes by renters, Birch Landing is currently rated 4.1 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Birch Landing ?
                                                    Birch Landing is rated 4.7 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Birch Landing is rated 4.7 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at Birch Landing ?
                                                    Birch Landing is rated 4.7 out of 5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    How safe is Birch Landing ?
                                                    Birch Landing is rated 4.7 out of 5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Birch Landing is rated 4.8 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Birch Landing ?
                                                    Birch Landing is rated 5 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Who manages Birch Landing ?
                                                    Ventron Management
                                                    What is the pet policy at Birch Landing ?
                                                    Dogs Allowed
                                                    Fee: $325
                                                    Rent: $20
                                                    Restrictions: We welcome 2 pets per apartment home. There is a maximum of 50lbs combined weight of 2 pets. There is a one-time pet fee of $325. Please call for complete pet policy information.
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Fee: $325
                                                    Rent: $20
                                                    Restrictions: We welcome 2 pets per apartment home. There is a maximum of 50lbs combined weight of 2 pets. There is a one-time pet fee of $325. Please call for complete pet policy information.
                                                    Pet Limit: 2
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    2 Beds, 2.5 Baths

                                                    Contact Property

                                                    April 2026

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                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    Under New Management

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                                                    Birch Landing is a 555 - 1,380 sq. ft. apartment in Austell in zip code 30168. This community has a 1 - 2 Beds, 1 - 2.5 Baths, and is for rent for $1,101. Nearby cities include Mableton, Lithia Springs, Smyrna, Marietta, Douglasville, Hiram, Atlanta, East Point, Kennesaw, College Park, Hapeville, Winston, and Brookhaven.