Avonlea Highlands

. #1 . #19

Award Winner

Avonlea Highlands

950 East Main Street, Cartersville, GA 30121

4.5

(569 Reviews & Surveys)

$1,328 - $2,328/mo

Move-In Specials

LIMITED TIME SPECIAL! Get HALF OFF your first FOUR MONTHS. PLUS+++ for a limited time - get HALF OFF APP AND ADMIN FEES. Restrictions apply. See a Leasing Consu...

Reviews

4.5 rating

412 total reviews

(

360 Verified

)

Verified

Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Trending topics in reviews

Summarized by generative AI from text of customer reviews

Activities (23)

Cleanliness (36)

Location (69)

Maintenance (92)

Noise (25)

Parking (30)

Staff (196)

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Review Rating

Current Resident 946249

Verified Resident • 2018 - 2021

3.5

9/1/2021

This was a place where you felt attention was made to your security but that has been on the decline over the years. There has been several break ins to cars over the past few years. Also taking care of the grounds or cleanup has declined. Tenets who have dog are not cleaning up and concerned.

Property Manager Response

9/2/2021

Thanks for your feedback. I'm sorry for what you have experienced, as this is not the normal. We just had a brand new courtesy officer (who is a Cartersville police officer) move in this past month. He truly cares about this community and had already made such a positive difference. Due to COVID, we've been short staffed for quite some time. We are now almost fully staffed and our new groundskeeper will soon be ensuring that the Avonlea grounds are a beautiful place for you to be proud of. If you happen to see a resident not picking up after their pet, please call the office as we will ensure it does not repeat. Again, I am so sorry and I'm hoping that you'll reach out to me to discuss these issues with you. Thanks. -Jasmine | Community Manager

Current Resident 946237

Verified Resident • 2021

5.0

9/1/2021

The move in was Easy & pleasant. Everyone was so accommodating. I would highly recommend this place to friends. The area seems very safe and the grounds are beautiful. My neighbors are friendly too.

Property Manager Response

9/2/2021

Thank you for your feedback! I'm glad you're enjoying your stay and hope that you continue to call Avonlea Highlands your home! Please reach out to me if you need anything at all (770) 387-0900 or manager@avonleahighlands.com - Jasmine | Community Manager

Updated Review

Current Resident 620128

Verified Resident • 2014 - 2021

4.2

9/1/2021

I move here after I retired from teaching. I have enjoyed living here and have always felt safe. Made many friends and acquaintances . It has increased in price quite a bit! Not sure how long I can afford to stay here on a fixed income but we shall see what the future holds .

Property Manager Response

9/2/2021

Thank you for your review. We like to promote harmony within the residents, so it feel great knowing that's being reflected! I know a price increase is not something anyone will ever be excited about, especially after getting used to paying a certain price for a year, but please know that we are just attempting to keep up with the current ongoing rise of the surrounding market rates. We want our community to remain one of the top apartment complexes in Cartersville and somewhere you can be proud to call your home. Please stop by the office anytime to discuss any concerns you may have, or you can feel free to reach out to me directly when you're free (770) 387-0900 or manager@avonleahighlands.com. -Jasmine | Community Manager

1 Previous

3/17/2020

Current Resident 946145

Verified Resident • 2021

4.2

9/1/2021

The apartments could be cleaned up a little they are renovated but poorly. Slap paint on, broken windows, different outlet covers takes away from the overall general optics of being a nice place. There are several nice things like great water pressure, a pristine looking grounds and nice amenities. The new staff have some great plans and ideas on community involvement and so far has been enjoyable and fun.

Property Manager Response

9/2/2021

Thank you for your review. I'm so sorry your experience and we would love the chance to rectify it. If you have any work orders or anything broken in your apartment, please utilize your online portal to submit service requests so that our wonderful maintenance team can make your living space more comfortable for you. Please reach out to me directly if you have any concerns you'd like to discuss (770) 387-0900 or manager@avonleahighlands.com. -Jasmine | Community Manager

Current Resident 946029

Verified Resident • 2020 - 2021

4.2

9/1/2021

The apartments are nice, gated community, pool and tennis court. Good community to live in, there are events organized by the administrative personnel quite often. Location is good if you want to live in Cartersville.

Property Manager Response

9/2/2021

Thanks for your review! I'm glad you are utilizing and enjoying the amenities that we have to offer! We also have a 24 hour fitness center and a 24 hour business center connected to the office if you ever need it! Just use your gate card to open the doors after hours. Thanks again for your review and please reach out if there is anything I can do for you! -Jasmine | Community Manager

Current Resident 945993

Verified Resident • 2021

5.0

9/1/2021

I love this community, by far my best rental experience!!!! I would definitely recommend this community to family and friends. I definitely love the upgrades of the appliances as well as the light fixtures and trim work.

Property Manager Response

9/2/2021

Thank you for your review! We are glad you are enjoying Avonlea Highlands and all that we have to offer. Please reach out if you need anything (leasing@avonleahighlands.com) and we hope to see you at our next event! - Jasmine | Community Manager

Current Resident 945946

Verified Resident • 2021

4.5

9/1/2021

This is such a nice, safe, clean place to live and I enjoy it so much. I only wish it was more affordable for a one bedroom apartment for the square footage you're getting. I am single and live off of one income so the rent can be quite a lot for me.

Property Manager Response

9/2/2021

Thank you for your feedback. I'm glad you're enjoying your experience living here at Avonlea Highlands. As you may know, rent increases are normal when renewal time rolls around. We want to ensure we can offer our residents the best and most comfortable living experience which requires being able to keep up with the ever-growing market rates. Please come by our next event (free BBQ plate on September 27th) and I'd love to be able to discuss any concerns you may have. Thanks again, for your review. -Jasmine | Community Manager

Current Resident 945945

Verified Resident • 2021

5.0

9/1/2021

it is very quiet and safe. Front office cares and listens. Maintance is on top of their game. I would recommend to anybody moving to the area. We go to bed early and no noise any where around us. So nice to have found are retirement home

Property Manager Response

9/2/2021

Thank you for your review! Our maintenance team truly is such a wonderful group and they definitely stay on top of things. Please don't hesitate to reach out if you need anything at all (770) 387-0900 or manager@avonleahighlands.com! - Jasmine | Community Manager

Current Resident 945881

Verified Resident • 2021

3.3

9/1/2021

Probably the nicest complex in Cartersville. But the buildings and their finishes are aged and rent is unreasonably high for what is offered. I have visited other Avonlea complexes in the area and they are much nicer and maintained better.

Property Manager Response

9/2/2021

Thank you for your review. Due to Avonlea Highlands being a bit older of a property, we have just completed renovations inside of the apartments that we hope you are able to enjoy. Please let me know if there is anything we can do for you or if you have any concerns, please reach out to me directly: (770) 387-0900 or manager@avonleahighlands.com . Thanks, again! - Jasmine | Community Manager

Current Resident 945880

Verified Resident • 2021

4.0

9/1/2021

Property grounds are well kept. The community feels very safe and Neighbors are quiet. They always have resident events happening and are quick to respond to maintenance requests. The only issue we had was the communication before move in- application and documentation were sent months in advance and took awhile for managers approval too close to move in date. Other than that, location is great. I love it here!

Property Manager Response

9/2/2021

Thank you for your feedback! We are so glad that you love it here and hope that you continue to be an Avonlea resident for years and years! We hope to see you at our upcoming community wide yard sale this month! Please be sure to let us know if you need anything! - Jasmine | Community Manager

Updated Review

Current Resident 945879

Verified Resident • 2018 - 2021

3.5

9/1/2021

When we first moved in we were thrilled with the apartment and the community as a whole. Since we have lived here the community has gone down hill. More so in terms of the service provided my the office. They did not promptly respond to any requests we had and they have lost all of our trust because they forged a signed document without our consent. This is unacceptable and we are so happy to be leaving. It's unfortunate that things ended this way. I blame the new staff at the office.

Property Manager Response

9/3/2021

Thank you for your feedback. Forging documents is a very serious allegation and something we will not tolerate. Please reach out to me immediately to inform me of the situation, because I'm positive one of our current staff members would never partake in such action. I'm so sorry your time here was less than you expected. I know you mentioned that you were soon leaving... I'm hoping in the time you have left with us that you will allow our staff to turn around your experience for you in a positive way. Please reach out to me directly (770) 387-0900. Thank you. -Jasmine | Community Manager

1 Previous

2/7/2019

Current Resident 945878

Verified Resident • 2021

5.0

9/1/2021

Wonderful secure community with nice apartments. Some updated. New management and staff who seem to care about the tenants. Having storage available as well as garages certainly adds to the value of Avonlea

Property Manager Response

9/2/2021

Thank you for your positive feedback! It's so wonderful to hear that our new staff is making a positive impact on our residents. Also, I agree with you that the garages are such a nice touch. I hope to see you at our community yard sale this month! - Jasmine | Community Manager

Current Resident 945877

Verified Resident • 2021

4.8

9/1/2021

It's quiet and a safe community. Love the location and the staff are excellent. There's a lot of activities for residents to participate in which is good for building a good community. It's very neat too.

Property Manager Response

9/2/2021

Thank you for your review! We really do take pride in our interactions with residents and we love maintaining that relationship, so it brings us joy to see it reflected on your side too! We have a ton of new events this September, so check your calendar and we can't wait to see you! - Jasmine | Community Manager

Current Resident 945876

Verified Resident • 2021

4.7

9/1/2021

The apartments are nicely updated with granite and stainless steel. The gate code for visitors goes by last name which can be tricky for deliveries if they don't have your name. Most complexes give you your own code to give drivers for the call box.

Property Manager Response

9/2/2021

Thank you for your review! I'm glad you are enjoying our recent renovations. All residents should have a 4 digit code for visitors and deliveries. You can call the office at any time or just stop by and we would be happy to provide you with that! Thank you, again! - Jasmine | Community Manager

Former Resident 148068

Resident • 2019 - 2021

2.3

4/5/2021

By far the most expensive spot in Cartersville. The apartments are clean and that's about it. The pool is just OK, the workout machines are always broken, the security gate is stuck open half the time, and the admins can't figure out how to time rent and utilities in the online portal. Also, on the way out they made up an additional $600 in charges. All things considered, I'd probably live somewhere else.

Property Manager Response

9/2/2021

Thank you for your feedback. With our recent change in management and training processes, I'm positive these things will not continue in the future. Please reach out to me directly if you have any concerns you'd like to discuss. (770) 387-0900 or manager@avonleahighlands.com. Thank you! - Jasmine | Community Manager

Current Resident 759157

Verified Resident • 2019 - 2020

5.0

4/12/2020

Very nice apartments. The facility is well run and the staff are very polite and responsive. The complex is clean, well designed and well maintained. The amenities are also very nice. Overall very, very nice.

Property Manager Response

4/22/2020

Thank you for your comments it was great to hear my staff is responsive and polite. We have added some great amenities in the past year like the salt water pool, fire pit, and the outdoor lounge area by the pool with TV. We hope to see you enjoying these new areas very soon. Thank you again for the sweet words.

Current Resident 758322

Verified Resident • 2018 - 2020

5.0

4/8/2020

It's a wonderful place to live, and I am happy with my decision to live here. Staff is wonderful and take good care of me. Love the small town atmosphere, and my neighbors are very sweet and courteous.

Property Manager Response

4/9/2020

It makes me happy to hear that you are happy with your decision to live at Avonlea Highlands and you love our small-town atmosphere. We hope that you will join us for some upcoming community events when we get back to normal in the meantime lookout for some virtual activities on your monthly calendar. Let me know if you need anything, and a big thank you taking the time to give us your feedback.

Current Resident 758240

Verified Resident • 2019 - 2020

4.8

4/7/2020

We love living here!! The staff is super nice. The maintenance people are prompt in helping us with our problems. The neighbors are great - the sense of community is a huge part of why we love living here! Already have made some great friends. Only thing missing is a dog park so that our doggies can make friends too!

Property Manager Response

4/9/2020

Thank you for giving us your feedback. I can't agree more; a dog park would be great amenity addition to our property. As you may be aware, we have recently added several new amenities in the last year. We have upgraded our pool to a salt water pool, added a lounging area with an outdoor TV, added a grilling area at the pool, and added a fire pit. I have put a request in with our corporate office, and I will continue to work on behalf of our furry friends.

Current Resident 757318

Verified Resident • 2019 - 2020

4.0

4/3/2020

This was a pretty quick thing to use, easy and didn't require too much effort. Except for needing to do a 200 character minimum for this comment section. But all in all pretty good I would say. Good job

Property Manager Response

4/9/2020

Thank you for letting us know we have done a good job, and we appreciate your feedback. Let us know if you need anything.

Current Resident 757184

Verified Resident • 2019 - 2020

5.0

4/3/2020

The staff is wonderful! The move in process was a breeze and they were very willing to work with me on move in dates and extra accommodations. The renovations they've done to my place are stellar! I would absolutely be here for a while.

Property Manager Response

4/9/2020

Thank you for the sweet words! I personally think my staff is wonderful too, and they try very hard to be accommodating to our residents. Our goal is to make the move in process as easy and streamlined as possible. It was great to hear that my team took great care of you.

Current Resident 757087

Verified Resident • 2019 - 2020

4.2

4/2/2020

The amenities are good however the cost significantly exceeds reasonable. Service is ok. Apartments are noisy between floors and rooms. I find the minimum characters requirement irritating. I am just writing words now.

Property Manager Response

4/9/2020

In the last year we have made significant changes to our amenities and we are happy to hear that you've been enjoying them. We appreciate all feedback, and would love to encourage you to reach out to our office in reference to the noise concerns you have. We work very hard to provide a peaceful place to call home.

Current Resident 756994

Verified Resident • 2019 - 2020

4.7

4/2/2020

Great Place to live at I dont have any complaint Perfect Location close to a lot of stores 5 min away from Walmart staff is amazing apartments are great conditions very clean environment you get what you paid for and it worth it

Property Manager Response

4/9/2020

I pleased to hear that you think our community is a beautiful and clean place to live and convenient for your lifestyle. I can't agree more that Avonlea Highlands is a perfect location to shopping and most of all some great restaurants. I will pass your sweet comments to my staff about how amazing they are. Please don't hesitate to reach out to us if you need anything further and we hope we will see you participate in some of social events. Keep an eye out for a monthly calendar to participate.

Current Resident 756423

Verified Resident • 2019 - 2020

4.0

3/30/2020

Make sure you you have the front office staff initial and date every document you provide to them. They will lose track of it and pin it on you. Office staff is terrible, apartment location and appearance is awesome.

Property Manager Response

4/9/2020

Thank you for your feedback and we are pleased to hear that you love the location and appearance of your home. As this is an anonymous review, I am unable to address your concerns specifically. I would encourage you to reach out to me (Property Manager) so we can try to resolve this issue for you.

Current Resident 756400

Verified Resident • 2018 - 2020

4.2

3/30/2020

It is a nice place to live and feels safe. It is close to shopping and the interstate.It is a nice place to live and feels safe. It is close to shopping and the interstate.It is a nice place to live and feels safe. It is close to shopping and the interstate.

Property Manager Response

4/9/2020

We appreciate you taking the time to give us your feedback. We are delighted that you feel safe and have chosen Avonlea Highlands as your home. I love our small town atmosphere and hope you have enjoyed some of our downtown shopping district.

Current Resident 756349

Verified Resident • 2019 - 2020

5.0

3/30/2020

The entire staff treats me like family! My maintenance requests are handled quickly and effeciently and the grounds and buildings are well maintained. A great place to live! i would recommend this complex to everyone!

Property Manager Response

4/9/2020

This is the biggest compliment anyone can give us because in our eyes you are family!!! I'm extremely pleased to hear that the staff has taken such good care of you. We appreciate that you would recommend our community to anyone. Just remember if you recommend someone and they tell us on their application we will pay you for the referral. So, pick your neighbors and earn some extra $$$.

Floor Plans & Pricing

All (8)
1 Bed (3)
2 Beds (3)
3 Beds (2)

1 Bedroom

The Berkley

6 Available Units

1 Bed, 1 Bath | 660 sq. ft.

$1,328 - $1,795

See Floor Plan Details

The Chesterfield

1 Available Unit

1 Bed, 1 Bath | 843 sq. ft.

$1,392 - $1,789

See Floor Plan Details

The Chesterfield Sunroom

1 Available Unit

1 Bed, 1 Bath | 912 sq. ft.

$1,417 - $1,751

See Floor Plan Details

2 Bedrooms

The Hampton

6 Available Units

2 Beds, 2 Baths | 1,048 sq. ft.

$1,542 - $2,240

See Floor Plan Details

The Highland

6 Available Units

2 Beds, 2 Baths | 1,210 sq. ft.

$1,591 - $2,192

See Floor Plan Details

The Highland Sunroom

3 Available Units

2 Beds, 2 Baths | 1,337 sq. ft.

$1,644 - $2,328

See Floor Plan Details

3 Bedrooms

The Beaumont

4 Available Units

3 Beds, 2 Baths | 1,366 sq. ft.

$1,694 - $1,911

See Floor Plan Details

The Beaumont Sunroom

4 Available Units

3 Beds, 2 Baths | 1,439 sq. ft.

$1,774 - $1,971

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Review Ratings (from 29 reviews)

Noise

4.3

Grounds

4.7

Safety

4.5

Office Staff

4.7

Maintenance

4.8

Neighborhood

4.7

Survey Scores (from 157 surveys)

Post-Tour Survey

4.6

Move-In Survey

4.8

Maintenance & Support Survey

4.8

Lease Renewal Survey

4.4

Review Count

A+

Number of reviews in the past 365 days

Manager’s Review Engagement

A+

Percentage of reviews responded to

96.55%

Manager’s Review Reply Time

A+

Average time to respond to reviews

1.79 days

Features & Amenities

Laundry

Laundry Facilities

Parking

Surface Lot
Garage
Parking

Pets

Other Pets Allowed
Fee: $400. Rent: $30. Restrictions: Up to two (2) pets are allowed per unit. All pets are subject to the Manager's written approval and a separate pet application. There is a $30.00 fee for the pet application. This pet application is processed through a 3rd party vendor, Pet Screening. Aggressive breed restrictions may apply. A pet rent of $15.00 per pet will apply per month. A pet fee of $400.00 must be submitted for the first pet and $100.00 for an additional pet. Pets cannot exceed a combined weight limit of 74 pounds.. Pet Limit: 2
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More Info
Cats Allowed
Fee: $400. Rent: $30. Restrictions: Up to two (2) pets are allowed per unit. All pets are subject to the Manager's written approval and a separate pet application. There is a $30.00 fee for the pet application. This pet application is processed through a 3rd party vendor, Pet Screening. Aggressive breed restrictions may apply. A pet rent of $15.00 per pet will apply per month. A pet fee of $400.00 must be submitted for the first pet and $100.00 for an additional pet. Pets cannot exceed a combined weight limit of 74 pounds.. Pet Limit: 2
Less Info
More Info
Dogs Allowed
Fee: $400. Rent: $30. Restrictions: Up to two (2) pets are allowed per unit. All pets are subject to the Manager's written approval and a separate pet application. There is a $30.00 fee for the pet application. This pet application is processed through a 3rd party vendor, Pet Screening. Aggressive breed restrictions may apply. A pet rent of $15.00 per pet will apply per month. A pet fee of $400.00 must be submitted for the first pet and $100.00 for an additional pet. Pets cannot exceed a combined weight limit of 74 pounds.. Pet Limit: 2
Less Info
More Info

Other

24-Hour Emergency Maintenance
Air Conditioning
Balcony/Deck
Cat Friendly
Clubroom with Kitchen
Community Center
Dishwasher
Fitness Center
Furnished
Gated Access
Hardwood Floors
Large Dog Friendly
Pocket Parks With Grilling Stations
Poolside Outdoor Kitchen And Firepit
Resident Car Care Center
Resort Style Saltwater Swimming Pool with Sundeck
Sports Court

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Leasing

In a serene setting of gentle, rolling hills and woodlands exists an extraordinary community of distinction and quality. Enjoy all that Avonlea Highlands has to offer a living environment unsurpassed and designed to meet every need and desire. When you are ready, make Avonlea HIghlands your next home.

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Leasing Options

Available months 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14,

Office Hours

Sunday: Closed
Monday: 11:00 AM - 06:00 PM
Tuesday - Wednesday: 09:00 AM - 06:00 PM
Thursday: 11:00 AM - 06:00 PM
Friday: 09:00 AM - 06:00 PM
Saturday: 10:00 AM - 05:00 PM

This community is managed by

Quintus Corporation

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Questions & Answers (0)

Frequently Asked

How is Avonlea Highlands Rated?

Based on 569 number of votes by renters, Avonlea Highlands is currently rated 4.5 out of 5 stars.

How satisfied are residents with the upkeep and overall appearance of the grounds at Avonlea Highlands?

Avonlea Highlands is rated 4.7 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.

How effective was the maintenance team when resolving your problem?

Avonlea Highlands is rated 4.8 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.

What are noise levels like at Avonlea Highlands?

Avonlea Highlands is rated 4.3 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.

How safe is Avonlea Highlands?

Avonlea Highlands is rated 4.5 out of 5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.

How satisfied are residents with the neighborhood?

Avonlea Highlands is rated 4.7 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.

How satisfied are residents with the staff at Avonlea Highlands?

Avonlea Highlands is rated 4.7 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.

How often does management engage with reviews?

Managers have responded to 96.55% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 1.79 days to their community reviews in the past year.

Who manages Avonlea Highlands?

Quintus Corporation

What is the pet policy at Avonlea Highlands?

Other Pets Allowed

Fee: $400

Rent: $30

Restrictions: Up to two (2) pets are allowed per unit. All pets are subject to the Manager's written approval and a separate pet application. There is a $30.00 fee for the pet application. This pet application is processed through a 3rd party vendor, Pet Screening. Aggressive breed restrictions may apply. A pet rent of $15.00 per pet will apply per month. A pet fee of $400.00 must be submitted for the first pet and $100.00 for an additional pet. Pets cannot exceed a combined weight limit of 74 pounds.

Pet Limit: 2

Cats Allowed

Fee: $400

Rent: $30

Pet Limit: 2

Dogs Allowed

Fee: $400

Rent: $30

Pet Limit: 2

What types of floor plans are available?

1 Bed, 1 Bath

2 Beds, 2 Baths

3 Beds, 2 Baths

What is the move-in special?

LIMITED TIME SPECIAL! Get HALF OFF your first FOUR MONTHS. PLUS+++ for a limited time - get HALF OFF APP AND ADMIN FEES. Restrictions apply. See a Leasing Consultant for details.

Contact Property

Avonlea Highlands

Under New Management

Claim your community to update listing information, capture leads, and respond to reviews!

Avonlea Highlands is a 660 - 1,439 sq. ft. apartment in Cartersville in zip code 30121. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,328 - $2,328. Nearby cities include White, Kingston, Emerson, Acworth, Adairsville, Kennesaw, Woodstock, Canton, Hiram, Rome, Calhoun, Marietta, and Smyrna.