The Columns at Pilgrim Mill
B
B
Award Winner
2090 Columns Drive, Cumming, GA 30041

4.6

(651 Reviews & Surveys)
$1,410 - $2,865/mo

Move-In Specials

LIMITED TIME SPECIAL: Lease NOW and receive up to EIGHT WEEKS FREE on select homes! Restrictions Apply* Contact us for details

Reviews

4.6 rating

480 total reviews

(

447 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Summarized by generative AI from text of customer reviews

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Review Author Icon

Current Resident 352144

Verified Resident 2017 - 2018

4.5

8/21/2018

Location is great! It is very convenient to grocery stores, banks, shopping, etc. Maintenance staff is always super responsive. The grounds are always kept up and clean. Easy access to pool, exercise room and laundry room.

    Property Manager Response

    8/22/2018

    Thank you for sharing your thoughts and insights with us. It is great to know you are enjoying your home in the community and that you have had positive interactions with our team. We appreciate your feedback and are always here to help.
    Review Author Icon

    Current Resident 351912

    Verified Resident 2017

    4.5

    6/2/2017

    The apartment itself is great. The community is clean and quiet, but half of the buildings do not have enough parking, so you are forced to walk a considerable distance. If you do move in, get a building near the gate.

      Property Manager Response

      6/19/2017

      We appreciate your feedback, specifically regarding parking. We welcome you to come speak with further in the leasing office anytime.
      Review Author Icon

      Current Resident 335413

      Verified Resident 2010 - 2017

      4.7

      4/23/2017

      we really enjoy living in this apartment complex - only issue is we do not get discount for renewing our lease and we have been here a long time - for long time residents, we should get some discount for renewing

        Review Author Icon

        Current Resident 333415

        Verified Resident 2016 - 2017

        4.0

        4/18/2017

        Everyone here is super helpful and friendly. There is really no complaints on my part living in this apartment and area. You're within a good driving range for shopping but it's a little bit of a drive for a work weekday depending on where your job is located due to traffic. Overall this is a great place to be living.

          Review Author Icon

          Current Resident 330989

          Verified Resident 2017

          4.3

          4/11/2017

          This community is perfectly located in one of the safest and most accessible parts of Cumming. All of the units are really clean and quiet. The pool and grill are great amenities in the summertime. Only downside is I get home late from work and hard to find parking sometimes.

            Review Author Icon

            Current Resident 330155

            Verified Resident 2016 - 2017

            4.8

            4/9/2017

            I have enjoyed my experience at The Columns. My neighbors and the staff have been very nice. The Columns apartments are close to GA 400 and you can get to downtown Cumming within minutes. I would highly recommend The Columns.

              Review Author Icon

              Current Resident 328866

              Verified Resident 2017

              5.0

              4/5/2017

              Excellent the staff was great! Well informed, great guest experiences before move in. So far everything has been a pleasure and no hickups. We look forward to more years here at the Columns at Pilgrim mill .

                Review Author Icon

                Current Resident 324984

                Verified Resident 2017

                5.0

                7/23/2017

                Very responsive office staff. Also love the community events help, which helps build relationships with neighbors. I love that anytime I walk into the office, I am greeted by name. This is wonderful, considering the number of units

                  Property Manager Response

                  6/19/2017

                  Thank you for your review!
                  Review Author Icon

                  Current Resident 321392

                  Verified Resident 2016 - 2017

                  2.2

                  3/16/2017

                  It is crazy expensive and you get hit with random bills all the time. I was told my rate was $890.00 flat which included everything. Well now my rent is somehow up to $950.00 a month!! That is crazy. The charges vary from sewer, trash service etc. And if you do not live at the front of the complex, you have to drive to take your garbage out. If they want me to pay for trash pickup they need to either put a dumpster in the back or pay my gas money.. stupid. I would say do not stay here but this is like the only apartments in the area. Oh and do not let the pictures of the fitness center fool you. There is literally a treadmill and a broken bike.

                    Property Manager Response

                    3/26/2017

                    We are sorry for your review and for the concerns you have mentioned. Please know we will be sharing your feedback with our team.
                    Review Author Icon

                    Current Resident 320682

                    Verified Resident 2017

                    4.0

                    11/12/2017

                    The pool and amenities are great and I? use them whenever I? can. Trash compactor is conveniently located and it is nice to take my own trash there as needed. Apartments are dated on the inside. They need granite, hardwood/laminate flooring and tile in the kitchen and bathrooms. The parking is great for me because I? get a garage which is a must have. Apartment size is adequate.

                      Property Manager Response

                      3/26/2017

                      Thank you for your review!
                      Review Author Icon

                      Current Resident 317125

                      Verified Resident 2016 - 2017

                      4.7

                      3/5/2017

                      Vv. V.

                        Review Author Icon

                        Current Resident 317079

                        Verified Resident 2017

                        2.7

                        7/31/2017

                        This complex is a quiet and the residents are very helpful and friendly. The staff is helpful and takes care of the property for the most part. The common areas - stairs and hallways seem to not be a top priority for them.

                          Property Manager Response

                          3/26/2017

                          We welcome you! Thank you for your review.
                          Review Author Icon

                          Current Resident 316100

                          Verified Resident 2017

                          4.5

                          3/2/2017

                          This apartment complex has a friendly staff that is both thorough and accessible. It is an extremely convenient location to schools, grocery, shopping and interstate. Lots of great walking area. Very beautifully landscaped.

                            Property Manager Response

                            3/26/2017

                            Thank you for your review!
                            Review Author Icon

                            Current Resident 313064

                            Verified Resident 2017

                            2.5

                            2/21/2017

                            There parking is a nightmare. It's the stupidest parking layout ever. No idea who thought it would work. I literally end up parking 6 buildings away on a regular basis. If half the residents traded their cars for bikes, we might all fit.

                              Property Manager Response

                              3/26/2017

                              We are very sorry you are having problems with parking. Please know we will be looking into this matter and welcome you to come speak with us anytime in the leasing office.
                              Review Author Icon

                              Current Resident 309435

                              Verified Resident 2016 - 2017

                              3.5

                              2/9/2017

                              These apartments are comfortable to live in. They carry a very friendly staff. Though the floors in the apartment are very thin. That being said if you don't want to hear elephants running around above you while you're in bed.. Then I would suggest you request an apartment on the top floor. Overall I'm please with where I live.

                                Property Manager Response

                                2/14/2017

                                Thank you so much for your review!
                                Review Author Icon

                                Current Resident 305782

                                Verified Resident 2016 - 2018

                                2.0

                                3/18/2018

                                This complex was great when we moved in but has since gone downhill in so many was. Cops are always here at random times of the days, dogs poop everywhere, trash is thrown down everywhere, fighting over parking spaces. The staff that I came in with are now both gone, Will and Karen, they were fantastic. I don't know the new people at all and the apartment manager does not really seem to do much more than sit in the office but not really sure. A few kids have gone missing from the bus and there are 7 and 8 year old kids that are allowed to get off the school bus with no adult supervision and then they go home alone. I am pretty sure that is illegal. And the moldy windows.....I will just stop with this.

                                Property Manager Response

                                2/14/2017

                                We appreciate your feedback!
                                Review Author Icon

                                Current Resident 303851

                                Verified Resident 2017

                                4.7

                                2/28/2017

                                The location of these apartments, paired with the diligence of the staff, makes this a wonderful place to call home. I am so thankful to come home to The Columns. My neighbors are lovely; the amenities are more than I could ask for. When I was researching apartments in this area, the only criticism I saw for The Columns was the limited parking. I have never had an issue with parking and neither have guests to my apartment.

                                  Property Manager Response

                                  2/14/2017

                                  We are so happy you found us too! Thank you so much for your review.
                                  Review Author Icon

                                  Current Resident 301952

                                  Verified Resident 2016 - 2017

                                  4.5

                                  9/19/2017

                                  I enjoy living in this community. I have a teenage daughter as well and always feel safe, even sometimes when I have to work late. The location is also very convenient for school, shopping, lake, 400, ect

                                    Property Manager Response

                                    2/14/2017

                                    Thank you so much for your review!
                                    Review Author Icon

                                    Current Resident 297307

                                    Verified Resident 2016 - 2017

                                    4.0

                                    1/3/2017

                                    Quiet and serene setting. Convenient location to grocery, restaurants, GA 400. No office/management turnover, how refreshing! Large apartments, well maintained. Only negative is not enough resident parking.

                                      Property Manager Response

                                      2/14/2017

                                      Thank you so much for your feedback!
                                      Review Author Icon

                                      Current Resident 294860

                                      Verified Resident 2015 - 2016

                                      4.8

                                      12/25/2016

                                      This is a great community for the price you pay. Their apartment layouts are one of the best! Awesome and readily available office and maintenance staff. The community is well kept up, and the residents are friendly. Highly recommended!

                                        Property Manager Response

                                        1/10/2017

                                        Thank you so much for your review!
                                        Review Author Icon

                                        Current Resident 288937

                                        Verified Resident 2016 - 2019

                                        5.0

                                        11/4/2019

                                        very comfortable and convenient location maintenance done in prompt and timely manner very private ( we are on back of last buildings) easy acces good mail and package service friendly staff/helpful pressure washed yearly-breezeways kept clean

                                          Property Manager Response

                                          7/22/2019

                                          Thank you for your review. We are happy to have provided you with a five star living experience! Please don't hesitate to reach out to us with questions or concerns.
                                          Review Author Icon

                                          Current Resident 287029

                                          Verified Resident 2016

                                          4.0

                                          11/29/2016

                                          Other than smelling smoke in our apartment, my overall experience has been fine. My wife and I had to transfer from one apartment to another due to the neglect of one resident and his persistence to continue smoking in the "rented" apartment not his. The smoke has caused a burden on my pregnant wife and I and has caused us the inconvenience of moving into another apartment instead of addressing the issue/problem/source from the start. Please advise! We appreciate what the staff has done for us here but this is a clear violation of the lease! We are now in a similar situation, where someone below us is smoking (even after my wife and I visited the apartment and spoke to the resident directly on the 2nd floor) and the resident admitted that he did not smoke and also mentioned the other resident on the ground floor had stopped smoking, even though he has not. I personally saw a lighter, a crushed top of a beer can with cigarette buds stuck in it, along with cigarette buds on the porch area. I know that residents have every right to smoke outside their apartment if they chose too but it cannot be ruled out of the possibility that someone could still smoke in their apartment (even if it was occasionally) and still leave little evidence behind that they were smoking.

                                            Property Manager Response

                                            1/10/2017

                                            We are very sorry for your concerns. Please know we will be sharing your review with our team and welcome you to come speak with us anytime in the leasing office.
                                            Review Author Icon

                                            Current Resident 281389

                                            Verified Resident 2016

                                            4.3

                                            11/6/2016

                                            I have only lived here a week so it is hard to comment. I really like the area and the setting is beautiful. I love sitting on my back porch and listening to nature. I like all the storage in my apartment.

                                              Property Manager Response

                                              11/14/2016

                                              Thank you very much for your review!
                                              Review Author Icon

                                              Current Resident 279746

                                              Verified Resident 2016

                                              5.0

                                              10/30/2016

                                              The time and minimum fuss of moving into an apartment was not an issue here will at the front office was professional had the skill set and knows exactly what he is doing. I highly recommend the columns at pilgrim mill I could not be happier I looked for months and there were always issues not here thanks pilgrim mill

                                                Property Manager Response

                                                12/5/2016

                                                Thank you so much for your review!

                                                Updated Review

                                                Review Author Icon

                                                Current Resident 410209

                                                Resident 2009 - 2016

                                                4.8

                                                10/18/2016

                                                Living at The Columns at Pilgrim Mill for 7 years. The apartment is great, the office staff and the maintenance staff are professional, prompt and friendly. The only problem is that they do not have enough parking.

                                                  Property Manager Response

                                                  11/14/2016

                                                  We appreciate your feedback regarding parking. We appreciate your review.

                                                  Floor Plans & Pricing

                                                  1 Bedroom

                                                  1 Bedroom 1 Bath

                                                  1 Bed, 1 Bath | 798 sq. ft.

                                                  $1,410 - $1,855

                                                  See Floor Plan Details

                                                  1 Bedroom 1 Bath Deluxe

                                                  1 Bed, 1 Bath | 943 sq. ft.

                                                  $1,460 - $2,320

                                                  See Floor Plan Details

                                                  2 Bedrooms

                                                  2 Bedroom 1 Bath

                                                  2 Beds, 1 Bath | 1,133 sq. ft.

                                                  $1,540 - $1,765

                                                  See Floor Plan Details

                                                  2 Bedroom 2 Bath Deluxe

                                                  2 Beds, 2 Baths | 1,273 sq. ft.

                                                  $1,785 - $2,680

                                                  See Floor Plan Details

                                                  2 Bedroom 2 Bath

                                                  2 Beds, 2 Baths | 1,226 sq. ft.

                                                  $1,925 - $2,625

                                                  See Floor Plan Details

                                                  3 Bedrooms

                                                  3 Bedroom 2 Bath

                                                  3 Beds, 2 Baths | 1,461 sq. ft.

                                                  $1,835 - $2,865

                                                  See Floor Plan Details

                                                  Disclaimer: Special, prices and availabilities subject to change.

                                                  epIQ Ratings

                                                  What is epIQ?

                                                  The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                  epIQ Report Card

                                                  In partnership with SatisFacts™

                                                  Community epIQ Grade

                                                  B
                                                  B

                                                  Renter Ratings

                                                  A

                                                  Review Ratings (from 26 reviews)

                                                  Noise

                                                  4.7

                                                  Grounds

                                                  4.8

                                                  Safety

                                                  4.6

                                                  Office Staff

                                                  5.0

                                                  Maintenance

                                                  4.9

                                                  Neighborhood

                                                  4.7

                                                  Survey Scores (from 171 surveys)

                                                  Post-Tour Survey

                                                  4.7

                                                  Move-In Survey

                                                  4.8

                                                  Maintenance & Support Survey

                                                  4.9

                                                  Lease Renewal Survey

                                                  4.4

                                                  Review Count

                                                  A

                                                  Number of reviews in the past 365 days

                                                  26

                                                  Manager’s Review Engagement

                                                  F

                                                  Percentage of reviews responded to

                                                  0.00%

                                                  Manager’s Review Reply Time

                                                  F

                                                  Average time to respond to reviews

                                                  N/A

                                                  Features & Amenities

                                                  Laundry
                                                  • Laundry Facilities
                                                  • Laundry On-Site
                                                  • Washer/Dryer Connections
                                                  Parking
                                                  • Garage Lot
                                                  • Other
                                                  • Garage
                                                  • Parking
                                                  Pets
                                                  • Dogs Allowed
                                                    Rent: $50. Comments: ECI’s pet friendly communities welcome most breeds of dogs. However, because certain breeds do not thrive in a community environment, we cannot accommodate the following breeds, dogs resembling these breeds or mixes of these breeds: Akita, American Staffordshire Terrier, Bull Terrier, Chow, Doberman, Dogo Argentino, German Shepherd, Husky, Pit Bull, Presa Canario, Rottweiler and Wolf Hybrid. Please contact the Leasing Office for the weight limit at your specific community. | Restrictions: None
                                                    Less Info
                                                    More Info
                                                  • Cats Allowed
                                                    Rent: $50. Comments: ECI’s pet friendly communities welcome most breeds of dogs. However, because certain breeds do not thrive in a community environment, we cannot accommodate the following breeds, dogs resembling these breeds or mixes of these breeds: Akita, American Staffordshire Terrier, Bull Terrier, Chow, Doberman, Dogo Argentino, German Shepherd, Husky, Pit Bull, Presa Canario, Rottweiler and Wolf Hybrid. Please contact the Leasing Office for the weight limit at your specific community. | Restrictions: None
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                                                  Other
                                                  • 24-Hour Maintenance
                                                  • 9' Ceilings
                                                  • Air Conditioning
                                                  • BBQ and Picnic Area
                                                  • Balcony or Patio
                                                  • Built-in Microwaves
                                                  • Business Center
                                                  • Cat Friendly
                                                  • Clubhouse
                                                  • Controlled Access Entry
                                                  • Convenient Freeway Access to ga-400
                                                  • Crown Molding
                                                  • Designer Kitchen
                                                  • Dishwasher
                                                  • Fitness Center
                                                  • Frost Free Refrigerators
                                                  • Garden Tubs
                                                  • Gated Access
                                                  • Ice Maker
                                                  • Kitchen Pantries
                                                  • Large Dog Friendly
                                                  • Media Center
                                                  • Monthly Resident Events
                                                  • No Deposit Community
                                                  • On-Site Maintenance
                                                  • Outdoor Entertainment Areas
                                                  • Panoramic View of Bald Ridge Creek Available
                                                  • Park-like Setting
                                                  • Pets Allowed
                                                  • Picnic Area
                                                  • Playground
                                                  • Pool
                                                  • Prices Subject to Change Daily
                                                  • Private Entrances
                                                  • Renovated
                                                  • Roommate Floor Plans
                                                  • Storage Space
                                                  • Vaulted Trey Ceilings
                                                  • View
                                                  • Walk In Closets
                                                  • Window Coverings
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                                                  Leasing

                                                  It's the lifestyle, luxury and location you've been waiting for... The Columns at Pilgrim Mill combines the perfect location with first class service and amenities. Tucked away right off State Highway 400 on the edge of Cumming, The Columns at Pilgrim Mill feels like an exclusive mountainside retreat, possessing elegantly finished interiors and a full array of amenities. At The Columns at Pilgrim Mill, you can live the lifestyle you've always dreamed.
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                                                  Leasing Options

                                                    • None

                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday: Closed
                                                  • Tuesday - Friday: 10:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  ECI

                                                  B
                                                  B
                                                  Communities
                                                  26

                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  How is The Columns at Pilgrim Mill Rated?
                                                  Based on 651 number of votes by renters, The Columns at Pilgrim Mill is currently rated 4.6 out of 5 stars.
                                                  How satisfied are residents with the upkeep and overall appearance of the grounds at The Columns at Pilgrim Mill?
                                                  The Columns at Pilgrim Mill is rated 4.8 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                  How effective was the maintenance team when resolving your problem?
                                                  The Columns at Pilgrim Mill is rated 4.9 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                  What are noise levels like at The Columns at Pilgrim Mill?
                                                  The Columns at Pilgrim Mill is rated 4.7 out of 5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                  How safe is The Columns at Pilgrim Mill?
                                                  The Columns at Pilgrim Mill is rated 4.6 out of 5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                  How satisfied are residents with the neighborhood?
                                                  The Columns at Pilgrim Mill is rated 4.7 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  How satisfied are residents with the staff at The Columns at Pilgrim Mill?
                                                  The Columns at Pilgrim Mill is rated 5 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                  Who manages The Columns at Pilgrim Mill?
                                                  ECI
                                                  What is the pet policy at The Columns at Pilgrim Mill?
                                                  Dogs Allowed
                                                  Rent: $50
                                                  Comments: ECI’s pet friendly communities welcome most breeds of dogs. However, because certain breeds do not thrive in a community environment, we cannot accommodate the following breeds, dogs resembling these breeds or mixes of these breeds: Akita, American Staffordshire Terrier, Bull Terrier, Chow, Doberman, Dogo Argentino, German Shepherd, Husky, Pit Bull, Presa Canario, Rottweiler and Wolf Hybrid. Please contact the Leasing Office for the weight limit at your specific community. | Restrictions: None
                                                  Cats Allowed
                                                  Rent: $50
                                                  Comments: ECI’s pet friendly communities welcome most breeds of dogs. However, because certain breeds do not thrive in a community environment, we cannot accommodate the following breeds, dogs resembling these breeds or mixes of these breeds: Akita, American Staffordshire Terrier, Bull Terrier, Chow, Doberman, Dogo Argentino, German Shepherd, Husky, Pit Bull, Presa Canario, Rottweiler and Wolf Hybrid. Please contact the Leasing Office for the weight limit at your specific community. | Restrictions: None
                                                  What types of floor plans are available?
                                                  1 Bed, 1 Bath
                                                  2 Beds, 1 Bath
                                                  2 Beds, 2 Baths
                                                  3 Beds, 2 Baths
                                                  What is the move-in special?
                                                  LIMITED TIME SPECIAL: Lease NOW and receive up to EIGHT WEEKS FREE on select homes! Restrictions Apply* Contact us for details

                                                  April 2026

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                                                  Under New Management

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                                                  The Columns at Pilgrim Mill is a 798 - 1,461 sq. ft. apartment in Cumming in zip code 30041. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,410 - $2,865. Nearby cities include Sugar Hill, Milton, Johns Creek, Dawsonville, Suwanee, Alpharetta, Buford, Flowery Branch, Oakwood, Duluth, Braselton, Roswell, and Gainesville.