The Columns at Pilgrim Mill
B
B
Award Winner
2090 Columns Drive, Cumming, GA 30041

4.6

(651 Reviews & Surveys)
$1,410 - $2,865/mo

Move-In Specials

LIMITED TIME SPECIAL: Lease NOW and receive up to EIGHT WEEKS FREE on select homes! Restrictions Apply* Contact us for details

Reviews

4.6 rating

480 total reviews

(

447 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Current Resident 41910

Verified Resident 2013

4.5

11/20/2013

I have enjoyed my experience here. The complex is clean and we have had no major issues. The windows sweat a lot but other than that I don't have any complaints. I like the pool area and even though the work out area is small it is nice to have a place to go.

    Property Manager Response

    11/22/2013

    Thank you for your feedback! we appreciate it.

    Updated Review

    Review Author Icon

    Current Resident 38743

    Verified Resident 2012 - 2013

    4.7

    11/17/2013

    Its been great! -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

      Property Manager Response

      11/1/2013

      Thank you!!!!
      Review Author Icon

      Current Resident 40474

      Verified Resident 2011 - 2013

      4.7

      11/9/2013

      I would highly recommend this apartment complex to any of my closes friends or family. The place is kept clean and very safe to live in. The staff is always friendly and fast to anwser any important issues.

        Property Manager Response

        11/12/2013

        Thank you so much for your review!
        Review Author Icon

        Current Resident 38847

        Verified Resident 2013

        4.3

        10/28/2013

        We moved here from aubreys landing. So glad we did. We are close to several of our favorite things and family. The patio outside of our apartment is wonderful. Nice and clean place to live with great neighbors!

          Property Manager Response

          11/1/2013

          We are happy you moved here too! Thank you for your review!!
          Review Author Icon

          Current Resident 38717

          Verified Resident 2013

          4.8

          10/28/2013

          We've enjoyed being a resident so far.

            Property Manager Response

            11/1/2013

            We are happy to hear this! Thanks for your review.
            Review Author Icon

            Current Resident 38046

            Verified Resident 2013

            3.7

            10/22/2013

            Very friendly, love it so far. Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

              Property Manager Response

              10/25/2013

              Thank you for your review!!
              Review Author Icon

              Current Resident 35343

              Verified Resident 2012 - 2013

              3.7

              10/7/2013

              Parking was absolutely Horrible! Especially in the very back. Expect to be angery because you have to park far away if its after 7-8pm. Internet (Broadstar) was complete garbage as well. Only one computer can really be online or else its really slow. There is no "modem" to reset. Gamer? Expect to lag in online games till about 3am-9am. Oh, and while being on the bottom floor was great.... Upstairs neighbors made an ABSURD amount of unnecessary noise.

                Property Manager Response

                10/11/2013

                We are sorry to hear that you are having these concerns. We value your feedback as it helps us to improve our community and we look into all issues brought to our attention. We would love to speak with you in the leasing office further about the things you have mentioned. Again we apologize and hope to speak with you soon.
                Review Author Icon

                Current Resident 70008

                Resident 2011 - 2013

                4.2

                6/9/2013

                As apartments go, The Columns at Pilgrim Mill is a great place to live. Forsyth County as a whole is very safe, and this apartment complex is no different. It is a relatively new complex (just several years old), so it doesn't have the wear and tear of older buildings. I've read other reviews complaining about the parking, but it probably depends on which building you live in. I live in a building on one end of the complex, and I rarely have trouble getting a spot nearby even when I come home late at night or in the morning on weekends. The staff has always been courteous and helpful. My only real complaint is noise. I live on the back of the building away from the parking lot and stairs, so fortunately I don't have to contend with that kind of noise. And, I have great neighbors apart from the young couple downstairs who occasionally like to invite their friends over on weekends and sit out on their patio talking at the top of their lungs until 4 a.m. Fortunately they don't do it that often, because the walls and windows do little to keep the noise out. The worst example I can give is that the walls are so thin, I can actually hear my other neighbor snoring at night through the wall. But like I said, overall it's been a really good experience, I only wish the company that owns the place had spent more money on insulation when they built the place. I would still recommend living here.

                  Review Author Icon

                  mrmackman66

                  Resident 2013

                  2.8

                  4/29/2013

                  Parking is a NIGHTMARE. I have complained till I'm blue in the face.Parking is not managed at all. Friday evening I counted 12 cars in front of my apartment that do not have stickers. I rarely get to park near my apartment. As far as the trash that was piled over the holidays I understand that the bill was finally paid so that has been corrected. Thanks !! I hate complaining however when the service and quality go down and my rent raises dramatically I have an issue. I will not be renewing. Office staff is very nice. The parking situation should be assigned or better managed.

                    Property Manager Response

                    8/3/2022

                    Thank you for taking the time to share your feedback from a previous experience. We provide customers with the best support possible and apologize that this wasn't your experience. We'd like to better understand what happened and how to make things right. Please reach out to the leasing office if you would like to discuss further.
                    Review Author Icon

                    Current Resident 441035

                    Resident 2012

                    2.5

                    7/15/2012

                    Parking horrible! If you work late, you to get to park in the visitors parking and walk all the way to your home! While the visitors get to take your space! They have stickers for your car but they don't mean a thing! What is the point of stickers?? Nothing and the peaple who take addvantage know it! You cannot take your family to the pool because they allow smoking all around the pool. I have never seen a place allow smoking in public areas that should be enjoyed by all!

                      Review Author Icon

                      bill6350

                      Resident 2011 - 2012

                      4.5

                      3/26/2012

                      Home at The Columns at Pilgrim Mill

                      I can't begin to tell you how nice this complex is. I am 62 years old and have lived in several cities around the US during my career. I am in Cumming to be near my daughter, son-in-law and grandson. I have lived at the Columns for 7 months now. I am very impressed. I have a spacious one bedroom on the top floor of my building. I love it. The staff at the complex works hard to keep the complex and my home looking great and they are always right there when you need them. The office staff and management are top notch. They are always with a smile and very willing to be of help. The club house and pool are fantastic and here, the pool is kept open all year long. Overall I suggest you come visit and see for yourself. I love my home.

                        Review Author Icon

                        Current Resident 761106

                        Resident 2012

                        4.0

                        3/26/2012

                        Wonderful New Home

                        My husband and I just moved in this week and already love it. We were surprised by how quiet our building was and love how the only noise comes from the great outdoors! The view is also a plus. Jesse, in the office, really made the rental experience painless and worry free. She was a great help and we are very pleased with our new home. :)

                          Review Author Icon

                          Current Resident 474166

                          Resident 2011

                          2.3

                          12/19/2011

                          Steer clear!

                          I'm not going to give them one star unless forced to in order to post this review. All the things that were good about this place just went down the toilet the moment I had walked out the door to find my truck gone. At first I almost thought and felt the dread it might have been stole since there have been some vandalism in the complex but then I knew chances are it was towed. I called up and sure enough they towed my truck, for parking in the ONLY available parking space remotely near my building - a "handicap" space. I've dealt with the brown outs, the power outages and the most HORRIBLE cell signal (despite being right off GA 400), but then have to spend over $100 5 freaking days before CHRISTMAS to get my truck out of impound. No warning. Just up and stole my truck. So, if I were you, I'd stay far away from this hole.

                            Review Author Icon

                            Current Resident 251330

                            Resident 2010 - 2011

                            1.0

                            5/19/2011

                            Worst apartments PERIOD!!!!

                            Never took care of anything! When we moved in, the carpet looked fine, then stains rose up again. We told them numerous times about it and they never did anything about it! Needless to say they blamed it on us and never gave us our deposit back at the end of the lease! Also the parking is a freakin' joke! There is NEVER a parking spot available! Snoty little girls run the office too. Glad I'm done with this place but pissed that they felt the need to blame their mistakes on their tenant! SUCKS SUCKS SUCKS!

                              Property Manager Response

                              8/3/2022

                              Thank you for taking the time to share your feedback from a previous experience. We provide customers with the best support possible and apologize that this wasn't your experience. We'd like to better understand what happened and how to make things right. Please reach out to the leasing office if you would like to discuss further.
                              Review Author Icon

                              happy2915

                              Resident 2010 - 2011

                              4.8

                              1/31/2011

                              What an awesome place!!

                              I moved into a wonderful place with the most kind and welcoming people. I truly love living here and I would recommend it to all my friends and family. If I call with a maintenance need they are quick to respond and they treat my home with care and respect. I have lived in other apartments over the years but not compare to The Columns at Pilgrim Mill. Jesse who is an office member is always smiling and ready to help and make your stay pleasant!! Two-thumbs up for The Columns @ Pilgrim Mill!!

                                Review Author Icon

                                JDAllen

                                Resident 2010

                                5.0

                                11/16/2010

                                Wonderful

                                This experience has been truly easy due to the office staff. Michelle has handled all my issues in a manner that far exceeded and above what the normal duties that I ve found in the past. The apartment is great. Layout is exactly what I was looking for. The one problem I found in the apartment was handled the very next day. Looking at other sites, this one far exceeds what I expected when looking for an apartment. However, BroadStar has been non-interested in my business and I have been disconnected on the phone with BroadStar. The only way this has been rectified was by Michelle dealing with BroadStar for me and helped handle all issues. Again, she exceeded her job in helping me. Once again, this has been an easy move due to the staff of The Columns.

                                  Property Manager Response

                                  12/18/2023

                                  Thank you for leaving us a positive review. Don't hesitate to reach out if you ever need anything!
                                  Review Author Icon

                                  bfaris

                                  Resident 2010

                                  4.8

                                  11/1/2010

                                  My Home

                                  The Columns at Pilgrim Mill has been my home for the past three and a half years. It has been a safe environment as I am a teacher and live alone. I have made many friends , long lasting friends here and have been treated respectfully and with a demeanor which I didn't know existed since I was not from Cumming. Nancy and Jesse and Michelle treated me like I was their friend, rather than a tenant, and for this kindness, I can never thank them enough. I want the ECI Management Corporation to know how much it has meant for me to be a part of this "family" and one I will visit now and again when I need to feel the goodness and community that this apartment offers. Thank you for all the wonderful memories I have experienced here because of your incredible staff.I was here in the beginning and will be one of the last to leave and thank you from day one for making me feel so very welcomed.

                                    Property Manager Response

                                    12/18/2023

                                    Thank you for leaving us a positive review. Don't hesitate to reach out if you ever need anything!
                                    Review Author Icon

                                    thisplacesuckscock

                                    ProspectVisited 2010

                                    2.0

                                    11/8/2010

                                    Not recommended

                                    I would not recommend this place. Issues outweigh the good.

                                      Property Manager Response

                                      8/3/2022

                                      Thank you for taking the time to share your feedback from a previous experience. We provide customers with the best support possible and apologize that this wasn't your experience. We'd like to better understand what happened and how to make things right. Please reach out to the leasing office if you would like to discuss further.
                                      Review Author Icon

                                      Current Resident 519720

                                      Resident 2009 - 2010

                                      2.3

                                      10/29/2010

                                      Not so great

                                      Great when signing lease but not so great on other things. Parking is horrible. Courtesy cops write up cars that have permits and not if they don't! Management not very effective. Can't wait until the lease is up.

                                        Review Author Icon

                                        N.Steed12

                                        Resident 2009 - 2010

                                        4.7

                                        10/6/2010

                                        WONDERFUL place to live!

                                        Living here is great! The management is right on top of everything, knows their residents by name, and does everything in their power to make the living experience here an enjoyable one! It's quiet and their are not major distractions. I love the pool... I absolutely love it!! Oh and let's not forget the maintenance!- Outstanding!! Thank you guys for doing a great job!! My husband and I appreciate it.

                                          Review Author Icon

                                          Current Resident 675537

                                          Resident 2008 - 2009

                                          4.0

                                          8/24/2009

                                          Horrible Parking!

                                          The parking situation here is absolutely horrible. I have had to park three buildings away from the building where I live. This is something that occurs on a regular basis. I have had to park away from my building many more times than I have had the pleasure of parking in front of it. This is especially frustrating when it is raining! It seems as if the apartments were built and the parking was an after thought. The location and the apartments themselves are not bad, but the parking situation alone is enough to make me move when my lease is up.

                                            Review Author Icon

                                            Current Resident 354216

                                            Resident 2007 - 2009

                                            2.3

                                            4/29/2009

                                            maintenance sucks

                                            Bad place I needed my water heater fixed and when i asked them to fix it all they did was come in and push the reset button on it. it broke again, they came out again, and did the same thing. this happened three times until i just threw the guy a twenty to leave the water heater door unlocked and just did it myself. also waited more than a year to replace my air filter that was filthy when i moved in.

                                              Property Manager Response

                                              8/3/2022

                                              Thank you for taking the time to share your feedback from a previous experience. We provide customers with the best support possible and apologize that this wasn't your experience. We'd like to better understand what happened and how to make things right. Please reach out to the leasing office if you would like to discuss further.
                                              Review Author Icon

                                              Current Resident 65571

                                              Resident 2008 - 2009

                                              3.8

                                              2/16/2009

                                              good

                                              We do have a problem with parking spaces... if you get out of work late and live in the end buildings (where all the 3 br aptmns are)... it is only a dream and luck to get a parking space... logical thinking would be with 3 bedrooms at least 2 cars per apartment if not 3 (in case it is all adults living in it) but... if we are good to them is is about a car and a half (if that's possible) per apartment. Other than that is not that bad... apartments are big and at a good price. Office staff is nice and they try to fix your problems asap. I have heard about black mold in some of the apartments... but not sure about it. If you don't mind walking at night from your car to your apartment then really you should have no problem living here

                                                Property Manager Response

                                                8/3/2022

                                                Thank you for taking the time to share your feedback from a previous experience. We provide customers with the best support possible and apologize that this wasn't your experience. We'd like to better understand what happened and how to make things right. Please reach out to the leasing office if you would like to discuss further.

                                                Floor Plans & Pricing

                                                1 Bedroom

                                                1 Bedroom 1 Bath

                                                1 Bed, 1 Bath | 798 sq. ft.

                                                $1,410 - $1,855

                                                See Floor Plan Details

                                                1 Bedroom 1 Bath Deluxe

                                                1 Bed, 1 Bath | 943 sq. ft.

                                                $1,460 - $2,320

                                                See Floor Plan Details

                                                2 Bedrooms

                                                2 Bedroom 1 Bath

                                                2 Beds, 1 Bath | 1,133 sq. ft.

                                                $1,540 - $1,765

                                                See Floor Plan Details

                                                2 Bedroom 2 Bath Deluxe

                                                2 Beds, 2 Baths | 1,273 sq. ft.

                                                $1,785 - $2,680

                                                See Floor Plan Details

                                                2 Bedroom 2 Bath

                                                2 Beds, 2 Baths | 1,226 sq. ft.

                                                $1,925 - $2,625

                                                See Floor Plan Details

                                                3 Bedrooms

                                                3 Bedroom 2 Bath

                                                3 Beds, 2 Baths | 1,461 sq. ft.

                                                $1,835 - $2,865

                                                See Floor Plan Details

                                                Disclaimer: Special, prices and availabilities subject to change.

                                                epIQ Ratings

                                                What is epIQ?

                                                The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                epIQ Report Card

                                                In partnership with SatisFacts™

                                                Community epIQ Grade

                                                B
                                                B

                                                Renter Ratings

                                                A

                                                Review Ratings (from 26 reviews)

                                                Noise

                                                4.7

                                                Grounds

                                                4.8

                                                Safety

                                                4.6

                                                Office Staff

                                                5.0

                                                Maintenance

                                                4.9

                                                Neighborhood

                                                4.7

                                                Survey Scores (from 171 surveys)

                                                Post-Tour Survey

                                                4.7

                                                Move-In Survey

                                                4.8

                                                Maintenance & Support Survey

                                                4.9

                                                Lease Renewal Survey

                                                4.4

                                                Review Count

                                                A

                                                Number of reviews in the past 365 days

                                                26

                                                Manager’s Review Engagement

                                                F

                                                Percentage of reviews responded to

                                                0.00%

                                                Manager’s Review Reply Time

                                                F

                                                Average time to respond to reviews

                                                N/A

                                                Features & Amenities

                                                Laundry
                                                • Laundry Facilities
                                                • Laundry On-Site
                                                • Washer/Dryer Connections
                                                Parking
                                                • Garage Lot
                                                • Other
                                                • Garage
                                                • Parking
                                                Pets
                                                • Dogs Allowed
                                                  Rent: $50. Comments: ECI’s pet friendly communities welcome most breeds of dogs. However, because certain breeds do not thrive in a community environment, we cannot accommodate the following breeds, dogs resembling these breeds or mixes of these breeds: Akita, American Staffordshire Terrier, Bull Terrier, Chow, Doberman, Dogo Argentino, German Shepherd, Husky, Pit Bull, Presa Canario, Rottweiler and Wolf Hybrid. Please contact the Leasing Office for the weight limit at your specific community. | Restrictions: None
                                                  Less Info
                                                  More Info
                                                • Cats Allowed
                                                  Rent: $50. Comments: ECI’s pet friendly communities welcome most breeds of dogs. However, because certain breeds do not thrive in a community environment, we cannot accommodate the following breeds, dogs resembling these breeds or mixes of these breeds: Akita, American Staffordshire Terrier, Bull Terrier, Chow, Doberman, Dogo Argentino, German Shepherd, Husky, Pit Bull, Presa Canario, Rottweiler and Wolf Hybrid. Please contact the Leasing Office for the weight limit at your specific community. | Restrictions: None
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                                                  More Info
                                                Other
                                                • 24-Hour Maintenance
                                                • 9' Ceilings
                                                • Air Conditioning
                                                • BBQ and Picnic Area
                                                • Balcony or Patio
                                                • Built-in Microwaves
                                                • Business Center
                                                • Cat Friendly
                                                • Clubhouse
                                                • Controlled Access Entry
                                                • Convenient Freeway Access to ga-400
                                                • Crown Molding
                                                • Designer Kitchen
                                                • Dishwasher
                                                • Fitness Center
                                                • Frost Free Refrigerators
                                                • Garden Tubs
                                                • Gated Access
                                                • Ice Maker
                                                • Kitchen Pantries
                                                • Large Dog Friendly
                                                • Media Center
                                                • Monthly Resident Events
                                                • No Deposit Community
                                                • On-Site Maintenance
                                                • Outdoor Entertainment Areas
                                                • Panoramic View of Bald Ridge Creek Available
                                                • Park-like Setting
                                                • Pets Allowed
                                                • Picnic Area
                                                • Playground
                                                • Pool
                                                • Prices Subject to Change Daily
                                                • Private Entrances
                                                • Renovated
                                                • Roommate Floor Plans
                                                • Storage Space
                                                • Vaulted Trey Ceilings
                                                • View
                                                • Walk In Closets
                                                • Window Coverings
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                                                Leasing

                                                It's the lifestyle, luxury and location you've been waiting for... The Columns at Pilgrim Mill combines the perfect location with first class service and amenities. Tucked away right off State Highway 400 on the edge of Cumming, The Columns at Pilgrim Mill feels like an exclusive mountainside retreat, possessing elegantly finished interiors and a full array of amenities. At The Columns at Pilgrim Mill, you can live the lifestyle you've always dreamed.
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                                                Leasing Options

                                                  • None

                                                Office Hours

                                                • Sunday: Closed
                                                • Monday: Closed
                                                • Tuesday - Friday: 10:00 AM - 06:00 PM
                                                • Saturday: 10:00 AM - 05:00 PM
                                                This community is managed by

                                                ECI

                                                B
                                                B
                                                Communities
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                                                Questions & Answers (0)

                                                Frequently Asked

                                                How is The Columns at Pilgrim Mill Rated?
                                                Based on 651 number of votes by renters, The Columns at Pilgrim Mill is currently rated 4.6 out of 5 stars.
                                                How satisfied are residents with the upkeep and overall appearance of the grounds at The Columns at Pilgrim Mill?
                                                The Columns at Pilgrim Mill is rated 4.8 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                How effective was the maintenance team when resolving your problem?
                                                The Columns at Pilgrim Mill is rated 4.9 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                What are noise levels like at The Columns at Pilgrim Mill?
                                                The Columns at Pilgrim Mill is rated 4.7 out of 5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                How safe is The Columns at Pilgrim Mill?
                                                The Columns at Pilgrim Mill is rated 4.6 out of 5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                How satisfied are residents with the neighborhood?
                                                The Columns at Pilgrim Mill is rated 4.7 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                How satisfied are residents with the staff at The Columns at Pilgrim Mill?
                                                The Columns at Pilgrim Mill is rated 5 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                Who manages The Columns at Pilgrim Mill?
                                                ECI
                                                What is the pet policy at The Columns at Pilgrim Mill?
                                                Dogs Allowed
                                                Rent: $50
                                                Comments: ECI’s pet friendly communities welcome most breeds of dogs. However, because certain breeds do not thrive in a community environment, we cannot accommodate the following breeds, dogs resembling these breeds or mixes of these breeds: Akita, American Staffordshire Terrier, Bull Terrier, Chow, Doberman, Dogo Argentino, German Shepherd, Husky, Pit Bull, Presa Canario, Rottweiler and Wolf Hybrid. Please contact the Leasing Office for the weight limit at your specific community. | Restrictions: None
                                                Cats Allowed
                                                Rent: $50
                                                Comments: ECI’s pet friendly communities welcome most breeds of dogs. However, because certain breeds do not thrive in a community environment, we cannot accommodate the following breeds, dogs resembling these breeds or mixes of these breeds: Akita, American Staffordshire Terrier, Bull Terrier, Chow, Doberman, Dogo Argentino, German Shepherd, Husky, Pit Bull, Presa Canario, Rottweiler and Wolf Hybrid. Please contact the Leasing Office for the weight limit at your specific community. | Restrictions: None
                                                What types of floor plans are available?
                                                1 Bed, 1 Bath
                                                2 Beds, 1 Bath
                                                2 Beds, 2 Baths
                                                3 Beds, 2 Baths
                                                What is the move-in special?
                                                LIMITED TIME SPECIAL: Lease NOW and receive up to EIGHT WEEKS FREE on select homes! Restrictions Apply* Contact us for details

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                                                Baths

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                                                Under New Management

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                                                The Columns at Pilgrim Mill is a 798 - 1,461 sq. ft. apartment in Cumming in zip code 30041. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,410 - $2,865. Nearby cities include Sugar Hill, Milton, Johns Creek, Dawsonville, Suwanee, Alpharetta, Buford, Flowery Branch, Oakwood, Duluth, Braselton, Roswell, and Gainesville.