The Columns at Pilgrim Mill
B
B
Award Winner
2090 Columns Drive, Cumming, GA 30041

4.6

(651 Reviews & Surveys)
$1,410 - $2,865/mo

Move-In Specials

LIMITED TIME SPECIAL: Lease NOW and receive up to EIGHT WEEKS FREE on select homes! Restrictions Apply* Contact us for details

Reviews

4.6 rating

480 total reviews

(

447 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Trending topics in reviews

Summarized by generative AI from text of customer reviews

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

Current Resident 277679

Verified Resident 2016

4.2

10/17/2016

First time apartment renter, lots of noise from upstairs, assume this is normal. The complex is great at supplying dog waste stations, but it seems most tenants would rather step in doodie. A shame nothing is done to remedy this. Otherwise, great.

    Property Manager Response

    11/14/2016

    Thank you for your feedback!!
    Review Author Icon

    Current Resident 275053

    Verified Resident 2016

    5.0

    10/2/2016

    We moved into The Columns while waiting to close on our new home. We have been pleased with the apartment, the office staff, & the maintenance staff. Sometimes parking near the back is squirrelly, but the security makes an effort to encourage visitors to park in designated areas. This effort is much appreciated by residents...especially those who return home late in the evening from a long day at work or with several bags of groceries. In all, we have been very comfortable here. We have felt safe in our apartment & whilst walking the grounds, enjoying the amenities. We also love the proximity to 400, restaurants, & grocery stores.

      Property Manager Response

      10/7/2016

      We thank you very much for sharing your experience with us and are glad to hear that our security team is doing a good job of helping out with parking. We are always working to improve our community and your feedback is greatly appreciated.
      Review Author Icon

      Current Resident 273463

      Verified Resident 2016 - 2018

      4.8

      4/24/2018

      My stay at the Columns at Pilgrim Mill has been wonderful. Excellent staff, grounds, and service. This is a safe, well-maintained place to live and great location. Beautifully landscaped in a peaceful setting.

        Property Manager Response

        10/7/2016

        We are very happy to have you and are glad we have met all your expectations. Please let us know if we can every assist you in the leasing office.
        Review Author Icon

        Current Resident 268546

        Verified Resident 2015 - 2016

        4.0

        9/7/2016

        jfbn;sdfonbalsidofb;lasdiufhbpa9odhfpaosdupaseAn[sdeOiAH[PF CPIojhboashn[vcOH'LK[JH PJPIUopaj[dI YE0h[weoif[A [Oh[iuhf['nA

          Property Manager Response

          10/7/2016

          Thank you for your recommendations!
          Review Author Icon

          Current Resident 264257

          Verified Resident 2016

          4.7

          8/23/2016

          I like everything about the place. Parking outs tight, but it's not that big of a deal. I enjoy that the community is pet friendly, because most of the apartments inn the area do not allow larger pets. Overall, I am very satisfied with my experience here.

            Property Manager Response

            9/6/2016

            Thank you for your review! We appreciate it.
            Review Author Icon

            Current Resident 257820

            Verified Resident 2016

            4.5

            8/1/2016

            Great.!!!!!!!!!!!!!!!!!!!1111111122222223333333334444444555 hwhshshhwhwhwhshshahhwhshshshshahshshshshqjwhehsywidokcnchehwyauxhdyuwioqjunrhxheuuhueuwidjbchfhuqiqiwhehrutiyoldjsnxbbcvavabzjzkoqowidifjhfyeywuiqosmnnxhhhygjipp

              Property Manager Response

              8/8/2016

              Thank you for your positive rating!
              Review Author Icon

              Current Resident 257034

              Verified Resident 2015 - 2016

              3.7

              7/28/2016

              Office staff is very friendly. The apartments are really nice too however i feel like i would enjoy living here more if the noise level wasnt so obnoxious. Currently sitting here writing this review while my downstair neighbors throw some annoying,extremely loud and inconsiderate college party on a Wednesday.

                Property Manager Response

                8/8/2016

                We are very sorry for any noise disturbance from your neighbors. We thank you for your review!
                Review Author Icon

                Current Resident 256770

                Verified Resident 2016 - 2017

                1.5

                2/27/2017

                leasing office personal unprofessional. "luxury" apartments with crappy luxuries. when concern raised to office, they would write rude emails in return. would never suggest this place to anyone!!!!

                  Property Manager Response

                  8/8/2016

                  Thank you for your review!
                  Review Author Icon

                  Current Resident 253101

                  Verified Resident 2016

                  4.7

                  7/13/2016

                  I wanted to move to Cumming to be closer to work. The Columns at Pilgrim Mill had everything I was looking for in an apartment. It Is close to downtown Cumming and easily accessible from GA 400. The grounds of the community are very well kept, as are the apartments themselves. The leasing staff are very helpful and made my move stress-free.

                    Property Manager Response

                    8/8/2016

                    Thank you very much for your review!
                    Review Author Icon

                    Current Resident 252340

                    Verified Resident 2016

                    3.8

                    7/11/2016

                    I have mixed reviews; while the apartment complex is maintained; when I moved into the apartment, there was mold on the Windows requiring extra cleaning. Also, the lower rating due to noise since you can hear the upstairs neighbor and dog running across the floor.

                      Property Manager Response

                      8/8/2016

                      We are very sorry for any problems you experienced upon your move in. Please know we will be sharing your review with our team and welcome you to come speak with us further in the leasing office anytime.
                      Review Author Icon

                      Current Resident 665740

                      Resident 2016

                      1.8

                      7/10/2016

                      If you value your internet and cable then dont move into these apartments. Internet and cable is off more often than on (constant problems / not working / HORRIBLE customer service), internet/cable is off especially on the weekends. Like the previous person stated, the gates are open alot. If you live below someone especially any kids or dogs then be prepared for ALOT of noise... and this complex is full of big dogs.

                      Property Manager Response

                      8/8/2016

                      We apologize for your review and thank you for brining these matters to our attention. We welcome your feedback and invite you to speak with us in the leasing office anytime.
                      Review Author Icon

                      Current Resident 245087

                      Verified Resident 2016

                      3.8

                      6/13/2016

                      It's an all right place for the time being. Way to overpriced for what it is. Plus we pay for a gated community and the gates are open way to often. I understand the morning and afternoon but more times than not I find them open. I think I pay way to much for what is this place actually is

                        Property Manager Response

                        7/7/2016

                        We are very sorry for your review and for the gates not working properly. Please know we will be sharing your review with our team.

                        Updated Review

                        Review Author Icon

                        Current Resident 239209

                        Resident 2015 - 2016

                        2.0

                        5/25/2016

                        The apartment began growing mold only a few months after moving in. I was on the terrace level in a moldy hole. What a horrible experience to get out of. Nothing done about mold and no compassion to the renter who paid on time and was a good tenant. Notified the management company and no response on their part either. I would never recommend living here or doing business with these people. The Internet and tv provider is terrible and horrible customer service. The apartments are not even renovated but cost as much a new condo in Roswell.

                        Property Manager Response

                        5/30/2016

                        We are very sorry to hear your concern regarding mold was not properly addressed. We do care very much about any issue brought to our attention and are disappointed to hear this was not your experience.
                        Review Author Icon

                        Current Resident 300186

                        Resident 2008 - 2016

                        4.5

                        5/20/2016

                        I've lived here 8 years, the apartment itself is really nice, modern, good style and I have enjoyed living here. A big plus is the feeling of safety, good neighbors, mostly, there have been some issues with a few. When things need to be fixed, maintenance is right on it with no wait time. The office staff is great, very friendly and professional. I have the best view ever, more than you'd get in any normal apartment setting. However, there are three issues, number one, is the high rent increase,number two, Broadstar cable, worst service ever and even bigger than that,number three, the parking situation. You can't go anywhere in the evenings without constantly being concerned if you'll be able to find a parking spot. If it's raining or cold out, you can hang it up. To pay this much and not be able to get a parking place is insane. Just imagine if you lived in a sub division and you came home from work and someone was parked in your driveway. You then have to go park at someone else's driveway, then walk back to your house. There have been plenty of times, where I had to park at other buildings and walk back to my building. If it's raining and you have groceries or other things to carry, it's not a good situation. I read about the parking situation before I moved in and was convinced it couldn't be that bad, well, it is. After 8 years, it has not improved. Myself and my neighbor have had friends pick us up instead of driving when going out, so we'd have a parking place when we got home. Also, walls are thin, easy to hear people talking in the breezeway and if neighbors play music, easy to hear, I've even heard the voices of people talking on the opposite side of my wall.

                          Property Manager Response

                          5/30/2016

                          As a 8 year resident, we certainly value your feedback. We thank you for bringing your concerns to our attention and we will be looking into all them We apologize for any frustrations and as always welcome you to come speak with us anytime in the leasing office.
                          Review Author Icon

                          Current Resident 237709

                          Verified Resident 2014 - 2016

                          4.7

                          5/13/2016

                          I have lived here going on two years, and I love it here. Not only is it a beautiful place to live, but the staff is friendly and helpful and knows you by name. They have always completed any maintenance issues within a day. Excellent place to live.

                            Property Manager Response

                            5/30/2016

                            Thank you very much for your review! We are happy to have you.
                            Review Author Icon

                            Current Resident 237208

                            Verified Resident 2016

                            4.8

                            5/11/2016

                            The move went easily, the front office staff was courteous and professional and the maintenance staff has been as well. The grounds and the apartment space are well maintained, the community spaces are clean and inviting, the pool is kept clear and will be a rich source of entertainment during the summer months.

                              Property Manager Response

                              5/30/2016

                              We are happy to hear you had an easy move in. Thank you for your review!
                              Review Author Icon

                              Current Resident 236917

                              Verified Resident 2016

                              4.3

                              5/11/2016

                              I just move in. My experience so far is how efficient and welcomed the staff are. The convince of the location is a plus. The green behind the property is a serenity and an escape for the day to day life. Also, having an off duty police officer in premise is good.

                                Property Manager Response

                                5/30/2016

                                Thank you for your review!
                                Review Author Icon

                                Current Resident 228708

                                Verified Resident 2016

                                5.0

                                4/6/2016

                                The Columns are incredible! Excellent customer service, and are happy to assist in any way. My girls and I love our new apartment, as well as the gorgeous pool and work out facility. The grounds have excellent landscaping, with stunning views

                                  Property Manager Response

                                  4/27/2016

                                  Thank you very much for your review!
                                  Review Author Icon

                                  Current Resident 217401

                                  Verified Resident 2014 - 2016

                                  4.7

                                  2/12/2016

                                  Great, I love living here. The prices are a bit high, but I pay for the safety and lovely View I have I assume. Parking can suck when it's always cold And rainy it seems. So maybe designated parking would be cool. Oh, and package arrival can be slow Upon notification. That's it

                                    Property Manager Response

                                    3/6/2016

                                    We appreciate your feedback and review!
                                    Review Author Icon

                                    Current Resident 212287

                                    Verified Resident 2015 - 2016

                                    4.8

                                    1/21/2016

                                    Fine so for. I had a small problem, but it was fixed. The community is friendly I fill safe. The grounds are well maintain the view across from the apartments could be better. Overall this is a good location to live. Keep up th good work the staff is good.

                                      Property Manager Response

                                      1/22/2016

                                      Thank you so much for your review! We appreciate it :)
                                      Review Author Icon

                                      Current Resident 210596

                                      Verified Resident 2015 - 2016

                                      4.2

                                      1/11/2016

                                      The staff was very accommodating and helpful. I am however disappointed in the condition of the kitchen, and the bathtubs, it's time for a remodel. The comparable apartment communities have similar rent, but nicer kitchens and baths, but I chose here for the location.

                                        Property Manager Response

                                        1/22/2016

                                        We appreciate your feedback regarding upgrading the bathrooms/kitchens. We will certainly share your suggestion with our team! Thank you for your review.
                                        Review Author Icon

                                        Current Resident 209081

                                        Verified Resident 2013 - 2016

                                        4.8

                                        1/4/2016

                                        Have lived here for 3 years and the ONLY complaint I have is BROADSTAR. I wish the Columns would really invest in a better company that has better customer service and service in general. Had to deal with them so many times and always hang up mad.

                                          Property Manager Response

                                          1/22/2016

                                          We are sorry for your frustrations regarding Broadstar. We appreciate your feedback on this matter. Thank you for your review and positive ratings!
                                          Review Author Icon

                                          Current Resident 208437

                                          Verified Resident 2015

                                          4.8

                                          12/30/2015

                                          Very nice place to live for young couples. Great location and good amenities. Only negative is you cannot choose your own internet and cable. Good local Maintenance and office manager. Right off of Highway 400. Only a few miles from Cumming.

                                            Property Manager Response

                                            1/22/2016

                                            Thank you so much for your review!
                                            Review Author Icon

                                            Current Resident 207828

                                            Verified Resident 2015 - 2018

                                            4.7

                                            1/15/2018

                                            Love this place, Karen, Daryl, Kenny and rick are a.value to your organization. They are all always willing to help make this place a value to me and my kids. I would highly recommend this place as long as these.4 are here

                                              Property Manager Response

                                              1/22/2016

                                              We appreciate your review and feedback!
                                              Review Author Icon

                                              Current Resident 205316

                                              Verified Resident 2015 - 2016

                                              4.7

                                              2/4/2016

                                              I have been very pleased with this apartment complex. The office women were very compassionate and helped me get into an apartment same day. The apartments are very clean and better maintained than I expected. I feel safe here and when things need to be fixed they are fixed same day or next business day. They are pet friendly as well. Great place to live!

                                                Property Manager Response

                                                12/29/2015

                                                We are so happy to hear this. Thank you for your review.

                                                Floor Plans & Pricing

                                                1 Bedroom

                                                1 Bedroom 1 Bath

                                                1 Bed, 1 Bath | 798 sq. ft.

                                                $1,410 - $1,855

                                                See Floor Plan Details

                                                1 Bedroom 1 Bath Deluxe

                                                1 Bed, 1 Bath | 943 sq. ft.

                                                $1,460 - $2,320

                                                See Floor Plan Details

                                                2 Bedrooms

                                                2 Bedroom 1 Bath

                                                2 Beds, 1 Bath | 1,133 sq. ft.

                                                $1,540 - $1,765

                                                See Floor Plan Details

                                                2 Bedroom 2 Bath Deluxe

                                                2 Beds, 2 Baths | 1,273 sq. ft.

                                                $1,785 - $2,680

                                                See Floor Plan Details

                                                2 Bedroom 2 Bath

                                                2 Beds, 2 Baths | 1,226 sq. ft.

                                                $1,925 - $2,625

                                                See Floor Plan Details

                                                3 Bedrooms

                                                3 Bedroom 2 Bath

                                                3 Beds, 2 Baths | 1,461 sq. ft.

                                                $1,835 - $2,865

                                                See Floor Plan Details

                                                Disclaimer: Special, prices and availabilities subject to change.

                                                epIQ Ratings

                                                What is epIQ?

                                                The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                epIQ Report Card

                                                In partnership with SatisFacts™

                                                Community epIQ Grade

                                                B
                                                B

                                                Renter Ratings

                                                A

                                                Review Ratings (from 26 reviews)

                                                Noise

                                                4.7

                                                Grounds

                                                4.8

                                                Safety

                                                4.6

                                                Office Staff

                                                5.0

                                                Maintenance

                                                4.9

                                                Neighborhood

                                                4.7

                                                Survey Scores (from 171 surveys)

                                                Post-Tour Survey

                                                4.7

                                                Move-In Survey

                                                4.8

                                                Maintenance & Support Survey

                                                4.9

                                                Lease Renewal Survey

                                                4.4

                                                Review Count

                                                A

                                                Number of reviews in the past 365 days

                                                26

                                                Manager’s Review Engagement

                                                F

                                                Percentage of reviews responded to

                                                0.00%

                                                Manager’s Review Reply Time

                                                F

                                                Average time to respond to reviews

                                                N/A

                                                Features & Amenities

                                                Laundry
                                                • Laundry Facilities
                                                • Laundry On-Site
                                                • Washer/Dryer Connections
                                                Parking
                                                • Garage Lot
                                                • Other
                                                • Garage
                                                • Parking
                                                Pets
                                                • Dogs Allowed
                                                  Rent: $50. Comments: ECI’s pet friendly communities welcome most breeds of dogs. However, because certain breeds do not thrive in a community environment, we cannot accommodate the following breeds, dogs resembling these breeds or mixes of these breeds: Akita, American Staffordshire Terrier, Bull Terrier, Chow, Doberman, Dogo Argentino, German Shepherd, Husky, Pit Bull, Presa Canario, Rottweiler and Wolf Hybrid. Please contact the Leasing Office for the weight limit at your specific community. | Restrictions: None
                                                  Less Info
                                                  More Info
                                                • Cats Allowed
                                                  Rent: $50. Comments: ECI’s pet friendly communities welcome most breeds of dogs. However, because certain breeds do not thrive in a community environment, we cannot accommodate the following breeds, dogs resembling these breeds or mixes of these breeds: Akita, American Staffordshire Terrier, Bull Terrier, Chow, Doberman, Dogo Argentino, German Shepherd, Husky, Pit Bull, Presa Canario, Rottweiler and Wolf Hybrid. Please contact the Leasing Office for the weight limit at your specific community. | Restrictions: None
                                                  Less Info
                                                  More Info
                                                Other
                                                • 24-Hour Maintenance
                                                • 9' Ceilings
                                                • Air Conditioning
                                                • BBQ and Picnic Area
                                                • Balcony or Patio
                                                • Built-in Microwaves
                                                • Business Center
                                                • Cat Friendly
                                                • Clubhouse
                                                • Controlled Access Entry
                                                • Convenient Freeway Access to ga-400
                                                • Crown Molding
                                                • Designer Kitchen
                                                • Dishwasher
                                                • Fitness Center
                                                • Frost Free Refrigerators
                                                • Garden Tubs
                                                • Gated Access
                                                • Ice Maker
                                                • Kitchen Pantries
                                                • Large Dog Friendly
                                                • Media Center
                                                • Monthly Resident Events
                                                • No Deposit Community
                                                • On-Site Maintenance
                                                • Outdoor Entertainment Areas
                                                • Panoramic View of Bald Ridge Creek Available
                                                • Park-like Setting
                                                • Pets Allowed
                                                • Picnic Area
                                                • Playground
                                                • Pool
                                                • Prices Subject to Change Daily
                                                • Private Entrances
                                                • Renovated
                                                • Roommate Floor Plans
                                                • Storage Space
                                                • Vaulted Trey Ceilings
                                                • View
                                                • Walk In Closets
                                                • Window Coverings
                                                Show Less
                                                Show More

                                                Leasing

                                                It's the lifestyle, luxury and location you've been waiting for... The Columns at Pilgrim Mill combines the perfect location with first class service and amenities. Tucked away right off State Highway 400 on the edge of Cumming, The Columns at Pilgrim Mill feels like an exclusive mountainside retreat, possessing elegantly finished interiors and a full array of amenities. At The Columns at Pilgrim Mill, you can live the lifestyle you've always dreamed.
                                                Show Less

                                                Leasing Options

                                                  • None

                                                Office Hours

                                                • Sunday: Closed
                                                • Monday: Closed
                                                • Tuesday - Friday: 10:00 AM - 06:00 PM
                                                • Saturday: 10:00 AM - 05:00 PM
                                                This community is managed by

                                                ECI

                                                B
                                                B
                                                Communities
                                                26

                                                Questions & Answers (0)

                                                Frequently Asked

                                                How is The Columns at Pilgrim Mill Rated?
                                                Based on 651 number of votes by renters, The Columns at Pilgrim Mill is currently rated 4.6 out of 5 stars.
                                                How satisfied are residents with the upkeep and overall appearance of the grounds at The Columns at Pilgrim Mill?
                                                The Columns at Pilgrim Mill is rated 4.8 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                How effective was the maintenance team when resolving your problem?
                                                The Columns at Pilgrim Mill is rated 4.9 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                What are noise levels like at The Columns at Pilgrim Mill?
                                                The Columns at Pilgrim Mill is rated 4.7 out of 5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                How safe is The Columns at Pilgrim Mill?
                                                The Columns at Pilgrim Mill is rated 4.6 out of 5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                How satisfied are residents with the neighborhood?
                                                The Columns at Pilgrim Mill is rated 4.7 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                How satisfied are residents with the staff at The Columns at Pilgrim Mill?
                                                The Columns at Pilgrim Mill is rated 5 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                Who manages The Columns at Pilgrim Mill?
                                                ECI
                                                What is the pet policy at The Columns at Pilgrim Mill?
                                                Dogs Allowed
                                                Rent: $50
                                                Comments: ECI’s pet friendly communities welcome most breeds of dogs. However, because certain breeds do not thrive in a community environment, we cannot accommodate the following breeds, dogs resembling these breeds or mixes of these breeds: Akita, American Staffordshire Terrier, Bull Terrier, Chow, Doberman, Dogo Argentino, German Shepherd, Husky, Pit Bull, Presa Canario, Rottweiler and Wolf Hybrid. Please contact the Leasing Office for the weight limit at your specific community. | Restrictions: None
                                                Cats Allowed
                                                Rent: $50
                                                Comments: ECI’s pet friendly communities welcome most breeds of dogs. However, because certain breeds do not thrive in a community environment, we cannot accommodate the following breeds, dogs resembling these breeds or mixes of these breeds: Akita, American Staffordshire Terrier, Bull Terrier, Chow, Doberman, Dogo Argentino, German Shepherd, Husky, Pit Bull, Presa Canario, Rottweiler and Wolf Hybrid. Please contact the Leasing Office for the weight limit at your specific community. | Restrictions: None
                                                What types of floor plans are available?
                                                1 Bed, 1 Bath
                                                2 Beds, 1 Bath
                                                2 Beds, 2 Baths
                                                3 Beds, 2 Baths
                                                What is the move-in special?
                                                LIMITED TIME SPECIAL: Lease NOW and receive up to EIGHT WEEKS FREE on select homes! Restrictions Apply* Contact us for details

                                                April 2026

                                                Sun
                                                Mon
                                                Tue
                                                Wed
                                                Thu
                                                Fri
                                                Sat
                                                1
                                                2
                                                3
                                                4
                                                5
                                                6
                                                7
                                                8
                                                9
                                                10
                                                11
                                                12
                                                13
                                                14
                                                15
                                                16
                                                17
                                                18
                                                19
                                                20
                                                21
                                                22
                                                23
                                                24
                                                25
                                                26
                                                27
                                                28
                                                29
                                                30
                                                Beds

                                                0

                                                Baths

                                                0

                                                Under New Management

                                                Claim your community to update listing information, capture leads, and respond to reviews!

                                                The Columns at Pilgrim Mill is a 798 - 1,461 sq. ft. apartment in Cumming in zip code 30041. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,410 - $2,865. Nearby cities include Sugar Hill, Milton, Johns Creek, Dawsonville, Suwanee, Alpharetta, Buford, Flowery Branch, Oakwood, Duluth, Braselton, Roswell, and Gainesville.