4.6
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4.6 rating
480 total reviews
(
447 Verified
)
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Summarized by generative AI from text of customer reviews
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Current Resident 516912
Verified Resident • 2018
3.8
8/19/2018
The grounds are well taken care of around areas new residents would see but get worse the farther back you go. We live in the last building and it looks night and day different than the clubhouse area. The doggie stations are not emptied and stink. The common areas are littered with dog poop. There is not enough parking. The buildings are well insulated for sound. The water pressure is great. The pool area is very nice.
8/20/2018
Current Resident 516814
Verified Resident • 2018
3.8
7/22/2018
Ok. Nice apt but small kitchen. Like the layout of the 2 bedrooms being on opposite sides of the apt. Would have preferred linen closets in the bathrooms as well and bigger space. But overall, the quality is nice.
7/23/2018
Current Resident 514581
Verified Resident • 2018
5.0
9/25/2018
The Columns at Pilgrim Mill has a very helpful staff that is always available to answer questions or complete service requests .Very clean kept. I am extremely satisfied with my stay here at The Columns.
7/17/2018
Current Resident 507792
Verified Resident • 2018
4.3
7/2/2018
The staff was very helpful and nice. The apartment has plenty of storage space and room. We love the patio space, pool and facility. Only thing is the guest parking near us is minimal. So when people come visit they have to walk far.
7/3/2018
Current Resident 502283
Verified Resident • 2017 - 2018
4.8
6/20/2018
Everything has been smooth with the exception of parking. Any maintenance issues have been addressed quickly. The office staff has always been friendly and efficient. I would recommend this complex to others.
6/20/2018
Current Resident 501527
Verified Resident • 2018 - 2019
3.7
3/10/2019
This complex is not bad for the price and location. A dog park would be nice. If you like nature, there is a creek and pasture right behind the complex. It's peaceful. The apartments are very sound proof. I never have any problems with any neighbours.
3/11/2019
Current Resident 493780
Verified Resident • 2018
4.8
5/31/2018
The leak was fixed very fast service. Wish the gutter could get cleaned out before it breaks and hurts someone. Down pours drown the AC unit,...............................................mmmm...
5/31/2018
Current Resident 493779
Verified Resident • 2016 - 2018
4.8
5/31/2018
It has been great living at the Columns of Pilgrim Mill. It is super clean, the staff has been awesome, and the people living there are nice too. It has everything I need and could not have asked for a better place to live the past two years.
5/31/2018
Current Resident 491169
Verified Resident • 2018
4.8
5/22/2018
So far Good????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????
5/23/2018
Current Resident 490171
Verified Resident • 2018 - 2019
4.7
1/20/2019
It's been an amazing experience so far. The apartment is clean and everything works, any issues we have experienced we have had resolved in a day or less. The one time we had a carpet issue it was replaced and solved within two weeks. Great community feel with lots of kids playing!
1/21/2019
Current Resident 489416
Verified Resident • 2017 - 2018
5.0
7/22/2018
This community is beautiful with spacious floor-plans and well maintained apartment homes. I have private views of rolling cow pastures and woods, (only offered in a few of the buildings) yet am very close to all the conveniences of the city The staff is friendly and handles all maintenance requests quickly and with total professionalism. I am very happy here and highly recommend this community to anyone in the market for an apartment home.
7/23/2018
Current Resident 482139
Verified Resident • 2018
5.0
5/8/2018
I have loved my short time here so far. The apartment had new carpets and newly painted walls when my fianc? and I moved in, and the staff was extremely helpful! I love the layout and the pool and how close everything is.
5/4/2018
4reginamarshall
Resident • 2016 - 2018
2.0
4/24/2018
Just moved out after 17 months. Rented because we were building a house. Had to extend our 13 mo lease by 4 months because the house wasn't ready. They increase the rent by $260 a month for the additional 4 months and when we only provided 46 days notice they charged us an extra one month rent to go month to month and then prorated us for pet fee, utilities, and 27 days we were NOT there. Plus they were able to rent the unit because we vacated 10 days before our lease expired. No parking available unless you pay for reserved spaces. There are literally not enough spaces to accommedate the number of apartments if each apartment has two drivers. You come home late on a weekend you'll park outside the complex or get your vehicle stickered. They are very quick to repair things and email you "how did we do" for your feedback. They don't email about regular maintenance. They fail to email you notice of when your 60 day end of lease is coming up so they can stick it to you in extra fees. If your rent is one rate ou will pay an additional $25 - $80 a month in additional fees for water, trash, pet, pest control, etc. I've never been fee'd so much in a rental situation before. There are literally doggie poop stations everywhere but the doggie poop is everywhere and not enforced so you cannot walk anywhere without dodging poop. The children cannot run without being in poop. The grounds are horrible. The management changed three times while we were there except an older lady that was nothing but rude and knew everything - although she was wrong most the time. Gutters hanging off the building. Nasty stairwells. Grounds were not landscaped nicely. This was the worst apartment complex we ever lived in. Black mold in the windows - all of the windows. I could go on but why was you time or mine. Don't rent here unless you have no option. Live in yor car.
4/24/2018
Current Resident 468950
Verified Resident • 2018
3.7
3/26/2018
So far so good, I just wish the office would call beck when I leave a message. Other residents not picking up after dogs even tho there are dog stations well placed, so thats not really the fault of management.
4/2/2018
Current Resident 468339
Verified Resident • 2018
5.0
3/25/2018
Staff is very professional and helpful. The property is well maintained. Parking lots are clean no trash or litter laying about and there are adequate spaces provided. Based on our first impressions I think we are going to be very happy here.
3/26/2018
Current Resident 459188
Verified Resident • 2018
5.0
3/1/2018
Haven't been here long enough to comment it's only. Even a week thus far I will certainly comment as my my time here elapsed who know what tomorrow my bring as time passes by I will get a feel as to how I like or dislike
3/5/2018
Current Resident 452255
Verified Resident • 2018
4.2
3/12/2018
For the amount of money the rent is, I'd have expected a higher quality apartment. The carpet stinks of previous pets, the fixtures and appliances are old and of low quality. We truly expected more. Our son lives in an apartment that is very clean and had updated fixtures and appliances. His rent is 1/2 ours. I expected very clean if nothing else!
2/12/2018
Current Resident 443371
Verified Resident • 2018
4.8
6/18/2018
Great complex, convenient to GA HWY 400, shopping centers, restaurants, etc. Management at the complex is always friendly and great to work with. The main down side here, there isn't enough parking at times.
6/19/2018
Current Resident 440659
Verified Resident • 2017 - 2018
4.0
1/14/2018
I enjoy living at the columns although it is a bit pricey. It is family friendly, quiet, and the staff is helpful and responsive. I may renew my lease if the rent increase is not too much. My only complaint is that recycling is not offered, so I have to take my recycling to the local center and sort it myself.
2/12/2018
Current Resident 438444
Verified Resident • 2018
4.8
9/11/2018
The apartments are a little overpriced but the location is very convenient for work and overall it is a nice community and the rat problem seems to be getting better although not solved as of yet. The staff is very friendly and maintenance requests are handled very promptly.
9/12/2018
Current Resident 237386
Verified Resident • 2017 - 2019
5.0
8/20/2019
It's been a great experience here at Columns @ Pilgrim Mill and the staff and maintenance crew have always been courteous and professional to work with. Any concerns or maintenance requests have been handled expeditiously and have in several cases exceeded my expectations. Great neighbors and a sense of community here as well. Grounds are kept well and management genuinely seems to care about their tenants. I would highly recommend this property!!!
7/29/2019
Current Resident 432148
Verified Resident • 2017
4.7
12/17/2017
Its very clean and quite ,very well kept buildings with garages available ,I like the secure gated community.The location is on a wooded stretch of land that has beautiful views from my patio, but yet close to all the shopping and restaurants in Cumming. Just minutes from the access to lake Lanier for all your aquatic need. So far so good ....I like it!!!
Current Resident 431414
Verified Resident • 2017
4.3
12/14/2017
apartment was in good condition upon move in, looked to have been freshly painted and carpets cleaned, dog friendly community, good access to the highway, excellent front office staff and maintenance is responsive
12/15/2017
Beth_A509
Resident • 2014 - 2016
4.7
12/9/2017
I helped my son choose an apartment and we chose The Columns. They were very responsive to tenant problems. Lynn Bailey was awesome. It was a very safe place. Several policemen lived in the community. The amenities were nice. No complaints.
12/15/2017
Current Resident 426465
Verified Resident • 2017
4.8
12/19/2017
This has been a wonderfully smooth process and the staff has been very prpfessional and polite. They are knowledgeable and always make time to answer any questions that arise. The community is quiet and safe.
12/15/2017
1 Bedroom 1 Bath
1 Bed, 1 Bath | 798 sq. ft.
$1,410 - $1,870
See Floor Plan Details
1 Bedroom 1 Bath Deluxe
1 Bed, 1 Bath | 943 sq. ft.
$1,465 - $2,335
See Floor Plan Details
2 Bedroom 1 Bath
2 Beds, 1 Bath | 1,133 sq. ft.
$1,540 - $1,765
See Floor Plan Details
2 Bedroom 2 Bath Deluxe
2 Beds, 2 Baths | 1,273 sq. ft.
$1,785 - $2,680
See Floor Plan Details
2 Bedroom 2 Bath
2 Beds, 2 Baths | 1,226 sq. ft.
$1,925 - $2,625
See Floor Plan Details
3 Bedroom 2 Bath
3 Beds, 2 Baths | 1,461 sq. ft.
$1,835 - $2,865
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
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Community epIQ Grade
Renter Ratings
Review Ratings (from 26 reviews)
Noise
4.7
Grounds
4.8
Safety
4.6
Office Staff
5.0
Maintenance
4.9
Neighborhood
4.8
Survey Scores (from 174 surveys)
Post-Tour Survey
4.7
Move-In Survey
4.8
Maintenance & Support Survey
4.9
Lease Renewal Survey
4.4
Review Count
Number of reviews in the past 365 days
26
Manager’s Review Engagement
Percentage of reviews responded to
0.00%
Manager’s Review Reply Time
Average time to respond to reviews
N/A
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The Columns at Pilgrim Mill is a 798 - 1,461 sq. ft. apartment in Cumming in zip code 30041. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,410 - $2,865. Nearby cities include Sugar Hill, Milton, Johns Creek, Dawsonville, Suwanee, Alpharetta, Buford, Flowery Branch, Oakwood, Duluth, Braselton, Roswell, and Gainesville.