3.8
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3.8 rating
658 total reviews
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172 Verified
)
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jshiver91
Resident • 2019
5.0
3/21/2019
I have lived here since April 2018 and really enjoy it. Conveniently located, great environment, and excellent staff. Alison Pedaggi and Jessica Gary are the best! They have been very friendly and helpful to my family going above and beyond what would be expected. I am very thankful to have found this place
4/1/2019
Current Resident 610014
Verified Resident • 2018 - 2019
4.5
3/1/2019
Thanks for being cordial and helpful. I enjoy living here, easy access to 85, grocery stores and gas stations at waking distance. I really enjoy this place, specially because is non somoking place. Thanks to the staff who is always there to help me with my concerns.
3/12/2019
Current Resident 607563
Verified Resident • 2018 - 2019
4.3
2/23/2019
Overall is very good. Maintenance staff respond to my request very fast and fixed the issue......................................................
Current Resident 604408
Verified Resident • 2018 - 2019
5.0
2/15/2019
Astor Place by Cortland is a peaceful community with fun residents and a great sense of safety. Cortland offers us residents some great benefits like free fitness classes and transfers. Definitely would live at a Cortland property again.
2/25/2019
Current Resident 603746
Verified Resident • 2018 - 2019
4.7
2/13/2019
I moved into this comolex back in December and thus far Ive had an amazing experience. Maintenance orders are dealt with almost immediately, the staff is very friendly and attentive, and very modern and chic. Im very much enjoying my stay.
2/19/2019
Current Resident 602570
Verified Resident • 2010 - 2019
4.7
2/9/2019
The staff is always friendly, professional and fair. They are always eager and willing to address concerns presented to them. These are always positive things when it comes to the place where one calls HOME!!
2/14/2019
Current Resident 602255
Verified Resident • 2016 - 2019
4.3
2/8/2019
I had a good experience with the community so far. No major issues besides some car break ins last year which is beyond the staff control. Overall its quiet and peaceful. It would be even better if rent could go down a little lol
2/14/2019
Current Resident 602173
Verified Resident • 2015 - 2019
4.0
3/3/2019
I would like the breezeways cleaned more often, maybe power washed and my particular area is always littered with cigarette butts. I have experienced damage to my vehicle twice, once all my rims were stolen and another time windows were broken out of my car and several vehicles in the complex. We were supposed to be getting a security officer, but I have not seen that change. Other than that, in years past it has been a nice community.
2/14/2019
Prospective Resident 162166
Prospect • Visited 2017
2.0
2/3/2019
I had a relative who lived there for 7 years and was treated like dirt. when she moved in under the previous owners and did the walk-through she found an old dirty carpet, broken kitchen cupboards, dirty stained urine tiles in bathroom, water marks on walls in closet in the master bedroom,mildew, holes on walls in bedrooms, broken tiles in foyer, bugs all over the place. for the 7.5 yrs she lived there she was promised new carpet, cupboards etc, new kitchen cupboards and new doors, etc, This never happened instead Cortland wanted her to pay for the new carpet & cupboards, etc. She also had to endure several break-ins in the community,drug dealers & constant fear of being mugged. She finally decided to move out after they increased her rent by over 300 to force her out & remodeled the apt, but would do nothing for her. She is a very clean person & when she was moving she left that place immaculate (I still have the photos I took for her when she was moving). After suffering with all the broken things & old tattered carpet,etc, Chelsea had the nerve to bill this poor woman thousands of dollars for all the broken things she inherited and trying to mess up her credit. Her lawyer has told her to sue them, because she has all the proof and documentation of everything she inherited & the stress this has caused her, but she keeps telling him that Karma is real & God will fight this battle & deal with the injustice meted out to her, smh!!! If this was me I would definitely sue them, they are CRUEL to say the least.
2/13/2019
Current Resident 598178
Verified Resident • 2018 - 2019
4.8
1/29/2019
Amazing! Staff is always responsive. If I have a service request they respond to it in less than 24 hours. Macey is always willing to answer my questions. I love her bright smile. Living here has been relaxing.
2/13/2019
Current Resident 596494
Verified Resident • 2018 - 2019
4.7
1/24/2019
Haven't lived here long enough to provide an in depth review but so far my experience has been pleasant. If this is how my entire stay will be like I'll be a happy resident. The staff have called to check in a few times and inquired if there was anything I needed. Little things like this makes a big difference.
2/12/2019
Current Resident 593235
Verified Resident • 2018 - 2019
4.3
1/16/2019
Its been a pleasure. I havent had any problems since I moved in. Maintence is very professional and prompt. I love the staff, they are always pleasant and very easy to communicate with and very helpful.
Current Resident 592840
Verified Resident • 2017 - 2019
4.2
5/3/2019
The maintenance, grounds and trash pickup are incredible. The scenery from my apartment and the amenities are excellent as well. We are both especially grateful for the grounds team members who clean up after our neighbors (so we dont have to watch where our dog and ourselves walk every time anymore) and keep the doggie bags stocked.
1/20/2019
Current Resident 589608
Verified Resident • 2018
5.0
1/4/2019
The move in experience was smooth and great! Appliances are in great condition, we have fast maintenance (within 24 hours), amazing staff at the office who cares about their residents, and a clean neighborhood. Emails are replied within a day most of the time. Most of all, there was not a single bug since I've moved in for the past 2 months! Would highly recommend this apartment to anyone.
1/8/2019
Current Resident 586245
Verified Resident • 2018
5.0
12/23/2018
This community is great and clean, I have no concerns at all. I appreciate the staff for their help thus far, and for maintenance responding to any concerns within a 24 hour period. I look forward to living here for many years to come.
Current Resident 584896
Verified Resident • 2018
5.0
12/19/2018
Community is quite and everyone keep to themselves. Community is very clean. Maintenance is easy to reach and responds to any issues you have. The amenities is great, I just hope the gym hours are bit longer.
1/4/2019
Updated Review
Current Resident 539622
Resident • 2014 - 2018
4.7
12/18/2018
The office staff is always nice and super helpful at making sure our needs are met. They put together great community events that are fun for the whole family! The maintenance staff are very courteous and get our requests completed in a timely manner. Arnez always makes sure the job gets done right, even if it means staying late. He is a top notch maintenance employee. We are happy to call Chelsea 88 home! 🌟 🌟 🌟 🌟 🌟
Current Resident 581056
Verified Resident • 2012 - 2018
4.2
12/9/2018
Astor Place community is nice, its a great community and a wonderful place to call home. When I had first moved in here they didnt have activities for the tenants. Now because of a new staff team, theyve included activities for the tenants and thats wonderful .
12/17/2018
Current Resident 577323
Verified Resident • 2018
4.7
11/30/2018
The team at the office its really nice and helpful, the community its clean and organized, the apartment are really great with great finishes , i like the fact that they are pet friendly, and the valet trash its amazing !
12/3/2018
Current Resident 706092
Resident • 2018
2.3
11/28/2018
I am writing an update on my previous review. My husband and I moved in to our apartment at Chelsea 88 on November 03, 2018. We have had nothing but endless issues with our apartment from the time we moved in. Most of the issues have finally been corrected or repaired. They finally replaced our refrigerator and ordered us a brand new refrigerator. However I continue to ask the manager in the office for a better one and she told me consistently there was nothing she could do to replace it. Which was not entirely true. They only have one maintenance worker that does a good job ?? his name is Arnez and he has been great so far!!! The others seem to be quite lazy. So as I stated before they have fixed most of the issues but then I became ill ?? from the Mildew/mold in my apartment and they are fully aware of but don't inform residents about this prior to move in. I had to go to the ER and 4 medical professionals that worked with me told me that the Mildew/mold would need to be removed/the issue resolved and there is no way around that. However when a maintenance member and the operations manager came out they said that this Mildew/mold was normal and there is nothing they can do about it. So in a nutshell?? they don't care about their residents well being. Please don't rent an apartment here. Some of the staff are sneaky and they want you to accept anything from them while paying a hefty price tag for a crappy apartment. The apartments have a lot of issues-they will constantly make excuses saying these "apartments are old". Truth be told, they are old and poorly maintained. So because of the apartments being old Chelsea are you saying that it is right or fair that my husband and I have to sleep on the floor? Which is ABSURD (we pay $1,136) per month for rent and we paid $2,135 up front the day we moved in(WHAT A RIP-OFF) Chelsea 88 is just plain shady.... I will update this review soon to keep others informed about if this issue was ever resolved. However right now Chelsea 88 refuses to do anything about this matter??
12/3/2018
Current Resident 576519
Verified Resident • 2017 - 2018
3.5
11/28/2018
I don't have any comment at this time. I don't have any comment at this time. I don't have any comment at this time. I don't have any comment at this time. I don't have any comment at this time. I don't have any comment at this time. I don't have any comment at this time.
Current Resident 574817
Verified Resident • 2018
3.8
11/24/2018
Overall the apartment is very quiet. We are on the top floor and we rarely hear our neighbors. We have only been here since June but so far it has been good. Parking is an absolute joke. If you get home or leave your house anytime after 5:00, good luck finding parking anywhere even close to your building. But overall, the apartments themselves are very comfortable. We had a slight cockroach problem a few months ago and they came to spray and we havent seen them since then. Our service requests always get answered within a day or two, too. Also the fact that we have a washer and dryer is lovely.
11/28/2018
Current Resident 574523
Verified Resident • 2018
4.8
11/23/2018
Everyone has been very helpful. When theres an issue the response is quick and taken care of immediately. No real Issues but som minor and Macey and staff has been very helpful with the process each time .
11/28/2018
Current Resident 574273
Verified Resident • 2018
4.7
11/22/2018
So far we had no problems. The only problem I had so far, had something to do with the gate not working. But everything else is working out fine. We got a great shady apartment unit, where the sun is not blasting through the window, and the trash can outside the door is very convenient. I just wish the main trash was near the exit.
11/28/2018
Janetcroteau
Resident • 2018
4.5
11/16/2018
I usually don't attend community functions but this past Halloween I decided to be part of the trunk or treat event and I do not regret doing so . It was delightful to see so many children enjoy themselves , they were so polite and happy . I really felt like I was part of the community, everyone was so welcoming and I intend on attending futur community functions! I truly enjoy living here ; the entire Chelsea team including maintenance are a delight ! My husband enjoys taking our dog Odie on walks especially on the trail. My brother in law came to visit us for the first time the other day and had nothing but good things to say about our community , he was so impressed. Thank you again for making this place HOME!
11/28/2018
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Watermark
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Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 10 reviews)
Noise
4.3
Grounds
4.4
Safety
4.3
Office Staff
4.5
Maintenance
4.4
Neighborhood
4.4
Survey Scores N/A
Review Count
Number of reviews in the past 365 days
10
Manager’s Review Engagement
Percentage of reviews responded to
90.00%
Manager’s Review Reply Time
Average time to respond to reviews
10.7 days
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Cortland Duluth is a 689 - 1,365 sq. ft. apartment in Duluth in zip code 30096. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,177 - $7,532. Nearby cities include Suwanee, Norcross, Lilburn, Johns Creek, Peachtree Corners, Lawrenceville, Doraville, Tucker, Alpharetta, Chamblee, Sugar Hill, Grayson, and Dunwoody.