Reviews
3.4 rating
436 total reviews
(
309 Verified
)
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Summarized by generative AI from text of customer reviews
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Current Resident 1194853
Verified Resident • 2023
3.2
11/1/2023
Not satisfied with the maintenance services we have few issue in the apartment from first day of move-in and also we have informed multiple time to Leasing office but no one come for repair as of now. We are daily facing problems. Very very worst experience in this community.
12/15/2023
Current Resident 1194257
Verified Resident • 2020 - 2023
1.5
10/30/2023
Terrible. This place has so many issues. They have roaches in every apartment and they are constantly having issues the gate and other units. The noise is terrible and the courtesy officer does not do anything.
12/15/2023
Updated Review
Current Resident 1182070
Verified Resident • 2023
4.7
9/26/2023
It’s going on a month now since I moved in and so far everything is great! Move in process was fast I got everything I need done and ready so once it was move in day they gave me a break down and my keys the whole process was excellent the staff was amazing I had to honor of getting King Prince he was AMAZING!!!
9/26/2023
Current Resident 1178654
Verified Resident • 2023
3.0
9/9/2023
The less said the better because it will then come back bite me when terminating my lease. Nobody to answer the phone lines have to send them emails and voicemails to receive a response. Haven't heard of this kind of service yet.
9/26/2023
Updated Review
Current Resident 706828
Verified Resident • 2019 - 2023
3.3
8/23/2023
I was overcharged for water and sewer for four years, but my property manager, Christy has taken care of that, except for the four years prior! I do feel that I am owed for what I overpaid for the four years!
8/31/2023
Updated Review
Current Resident 1164937
Verified Resident • 2023
3.3
7/31/2023
Please reach out to residents for solving issues There is below issues reported and no response Please find attached the Inventory and Attachment form, duly filled. Apart from this, I have some more questions and requests that need your attention: 1. The fireplace in the house is completely dirty and requires cleaning. Additionally, it is missing the key for the opener. 2. The racks in the closet are very limited, and we need additional shelving there. 3. The outdoor porch 2410 is not in good condition and is infested with spiders. We need pest control measures taken, as well as a thorough cleaning to address the spider nest issue. 4. There is an issue with the bath hose in the bathroom; it seems to be loosening up.
8/10/2023
Updated Review
Current Resident 1013498
Verified Resident • 2022 - 2023
2.8
6/23/2023
Good but it would be better if there would be more cleanness in public areas. Most of the surrounding gardens or public areas have lots of trash and nobody comes to clean that up. Buildings are never water cleaned from out side so it looks very old and dirty.
6/29/2023
Updated Review
Current Resident 1098959
Verified Resident • 2022 - 2023
5.0
6/17/2023
Community staff handling an issue and fixed it. I am happy to stay and recommend to my friend if anyone need accommodation. I am getting good response from leasing office as well. I am expecting to continue your good support in upcoming days.
6/29/2023
Current Resident 1141612
Verified Resident • 2018 - 2023
4.7
5/17/2023
Have really enjoyed it. I would like to keep leasing for a while. Landscaping is great. They even try to get the ancient gates to work properly. Maintenance is always fast and friendly. I just like the feel of the community.
5/18/2023
Current Resident 1141190
Verified Resident • 2023
5.0
5/16/2023
The leasing staff is absolutely amazing! Mariah, the assistant property manager, made my entire moving process sweat less. From touring the apartment to signing the lease, Mariah made sure I was happy with my decision to lease with Junction at Vinings.
5/17/2023
Current Resident 1138977
Verified Resident • 2023
5.0
5/9/2023
The staff is amazing!! Especially Kristy! Thanks for all you do! I have been nothing but pleased with how my request have been handled. My area has been very clean and the community is full of active neighbors that appear to be enjoying our clean community as well. It’s been great.
5/10/2023
Current Resident 1133727
Verified Resident • 2023
4.0
4/22/2023
The maintenance team has responded well on our service request. They turned up quickly and looked at the problem and resolved the issue in couple of days by replacing the stove. Special thanks to King (leasing office) for responding well whenever we approach him for any issues in the community.
5/2/2023
Updated Review
Current Resident 1046642
Verified Resident • 2022 - 2023
4.7
4/21/2023
My experience at junction has improved greatly over the last few months. They have (mostly) resolved the gate problems and the office has been very kind and responsive. Maintenance has been great with addressing our requests, too.
4/22/2023
Current Resident 1133419
Verified Resident • 2023
1.8
4/21/2023
Issues are not provided with proper resolution and it was not being asked about satisfaction and safety is the main concern. Maintenance amount is very high. No other community has been charged this much amount
4/22/2023
Current Resident 1133095
Verified Resident • 2022 - 2023
2.7
4/20/2023
My husband and I cannot wait to leave this property. We have been living in apartments for about a decade, and this has by far been the worst. The management is unresponsive and unprofessional. We rarely get maintenance to our apartment. Our maintenance requests get marked as "completed" when no one has contacted us or visited the unit. The complex is littered with trash and pests. We will not be renewing our lease, and wed even break the lease if the fee wasn't so expensive.
4/21/2023
Current Resident 1132847
Verified Resident • 2022 - 2023
3.0
4/19/2023
Bad maintenance Bad response from the staff Very very delayed response for any mantainence requests. Old apartment Mice issue is heavy Bad deck maintenance Community near to Publix and Walgreens and Costco and mall
4/19/2023
Current Resident 1107434
Verified Resident • 2021 - 2022
5.0
1/31/2023
Had a smooth transition and absolutely love my apartment!!! Staff is amazing and answered all my questions. Will highly recommend to anyone i know looking for an apartment. Look forward to my long term stay here.
2/5/2023
Current Resident 1104619
Verified Resident • 2021 - 2022
2.0
1/21/2023
Rent increase was too high. Rent increase was too high. Rent increase was too high. Rent increase was too high. Rent increase was too high. Rent increase was too high. Rent increase was too high. Rent increase was too high. Rent increase was too high.
1/28/2023
Updated Review
Current Resident 685536
Verified Resident • 2018 - 2022
3.5
12/29/2022
Community got better with new management but since Covid they had shortage of staff. Maintenance are comparatively slower. Gym equipments are broken and had no maintenance at all . Hoping they will fix it .
1/6/2023
Current Resident 1094629
Verified Resident • 2022
4.7
12/15/2022
Junction at Vinings was one of the two places, out of the twelve I called, that answered the phone immediately during my apartment search. Everyone in the office has been nothing but nice and helpful during the process. All of my neighbors have lived here for years and are quiet and respectful. It’s in a great location! Close to the highway, shopping, and the battery, all while feeling secluded in the woods.
1/6/2023
Current Resident 1089884
Verified Resident • 2022
1.5
12/1/2022
I am unhappy and I feel like I overpaid for a lower quality unit. The rental rate for the what you receive is not at all fair. I feel likecI lowered my standards being stuck in this lease for a year. I have never had to deal with insects or roaches ever so to have to at almost $1600 a month is unacceptable.
1/6/2023
Updated Review
Current Resident 624235
Verified Resident • 2018 - 2022
4.2
11/16/2022
Very quiet and peaceful community. We are in a location close to all of Smyrnas attractions. The community has group events like outdoor movies. The complex is big but on hills so its spread out, if you are an outdoors person this community is for you.
11/17/2022
Current Resident 1083747
Verified Resident • 2022
4.5
11/10/2022
Just moved to Junction at Vinings, it is great so far, no complaints. Apartment has all Amenities, good neighbourhood, management was very helpful with move in, simple process and they were patient and gave proper responses.
11/12/2022
Updated Review
Current Resident 874657
Verified Resident • 2020 - 2022
1.5
10/28/2022
Management team at this property is horrible. Trash all over the property, gates broke, mailbox area dirty and MB doors broke, inconsiderate neighbors and management says there is nothing they can do. Landscaping is poor due to children hanging in trees.
11/12/2022
Current Resident 1071350
Verified Resident • 2020 - 2022
2.2
10/2/2022
Staff is rude and unprofessional and they can never help with anything. You always have to wait until a manager is in the office and then you as the resident have to run behind to resolve whatever issue you are facing. I’ve experienced all kinds of issues with this community from keys, to the gates are never working, garbage bin over piled for days at a time, washing machine being left in the middle of the kitchen and many more but the worst of all is the lack of customer service and communication to the residents.
10/11/2022
Floor Plans & Pricing
1 Bedroom
1x1Bc
3 Available Units
1 Bed, 1 Bath | 876 sq. ft.
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See Floor Plan Details
1x1
3 Available Units
1 Bed, 1 Bath | 650 sq. ft.
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1x1Cc
1 Available Unit
1 Bed, 1 Bath | 896 sq. ft.
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2 Bedrooms
2x1
5 Available Units
2 Beds, 1 Bath | 1,018 sq. ft.
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2x2
5 Available Units
2 Beds, 2 Baths | 1,182 sq. ft.
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2x2Dc
3 Available Units
2 Beds, 2 Baths | 1,224 sq. ft.
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2x2Cc
1 Available Unit
2 Beds, 2 Baths | 1,194 sq. ft.
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2x2Ec
1 Available Unit
2 Beds, 2 Baths | 1,302 sq. ft.
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Disclaimer: Special, prices and availabilities subject to change.
epIQ Ratings
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
epIQ Report Card
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 12 reviews)
Noise
4.3
Grounds
4.0
Safety
3.3
Office Staff
3.7
Maintenance
3.8
Neighborhood
4.3
Survey Scores N/A
Review Count
Number of reviews in the past 365 days
12
Manager’s Review Engagement
Percentage of reviews responded to
100.00%
Manager’s Review Reply Time
Average time to respond to reviews
3.17 days
Features & Amenities
- In-Unit Washer/Dryer
- Laundry Facilities
- Laundry On-Site
- Other
- Garage
- Cats AllowedFee: $400 ~ 800. Rent: $40. Restrictions: Please call our leasing office for complete pet policy. Pet Limit: 2Less InfoMore Info
- Dogs AllowedFee: $400 ~ 800. Rent: $40. Restrictions: Please call our leasing office for complete pet policy. Pet Limit: 2Less InfoMore Info
- Air Conditioning
- Balcony/Deck
- Business Center
- Cat Friendly
- Dishwasher
- Dog Park
- Fitness Center with Cardio Theatre
- Fully Equipped Kitchens
- Gas Grills
- Gated Access
- Gazebo and Picnic Area
- LEED Certification for a Green Living
- Large Dog Friendly
- Pool
- Resident Car Care Center
- Tennis Court
- Vaulted Ceilings
Leasing
Leasing Options
- None
Office Hours
- Sunday: Closed
- Monday - Friday: 10:00 AM - 06:00 PM
- Saturday: 10:00 AM - 05:00 PM
Questions & Answers (1)
Frequently Asked
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Under New Management
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Similar Communities
Junction at Vinings is a 650 - 1,302 sq. ft. apartment in Smyrna in zip code 30080. This community has a 1 - 2 Beds, 1 - 2 Baths Nearby cities include Marietta, Mableton, Austell, Atlanta, Sandy Springs, Brookhaven, Lithia Springs, Dunwoody, Kennesaw, Chamblee, Doraville, Roswell, and Hiram.