4.4
Apply within 48 hours of your initial tour of a select residence and get your $450 admin fee credited. Restrictions apply. Contact us for details.
4.4 rating
521 total reviews
(
418 Verified
)
Trending topics in reviews
Summarized by generative AI from text of customer reviews
Sort:
Current Resident 1413310
Verified Resident • 2025 - 2026
4.5
3/31/2026
my experience has been great! everyone is nice, friendly, and respectful. I never feel out of place and this is a great community to live in! i would highly recommend this to anyone who is looking for a community!
3/31/2026
Updated Review
Current Resident 1384653
Verified Resident • 2025 - 2026
5.0
3/11/2026
The best location and amenities. Ataff is great, they are always available and the community feels amazing. Can wait for summer. Grills and pool are my favorite part of the building. Aeriously yhis is the perfect building
3/12/2026
Updated Review
Current Resident 1409231
Verified Resident • 1999 - 2026
4.3
3/9/2026
we moved in to Grand plaza in 2004 when it was opened about 6 months and run by another company. The apartment we live in is the one that we moved into then and hope to be here for many more years. It has always been a vertical neighborhood!
3/9/2026
Updated Review
Current Resident 1386423
Verified Resident • 2025 - 2026
4.8
3/9/2026
The Grand Plaza has all the amenities you could want and more. I have a dog, so the on-site dog park is a massive bonus. My apartment truly feels like home, and everyone I've interacted with has been polite and helpful.
3/9/2026
Current Resident 1364974
Verified Resident • 2025 - 2026
4.5
2/25/2026
The experience here for more than a year has been great, but sometimes we've had problems with the toilet and the bathtub. These problems have been treated but not resolved. The toilet has been clogged 4 times now and the bathtub twice
2/25/2026
Current Resident 268463
Resident • 2023 - 2026
3.5
2/18/2026
Review
While the location and units are nice, the ongoing elevator outages seem to happen every month. (now approaching three months for the current outage) has been a major drawback. This has created serious inconvenience for residents, especially those living on the higher floors. Management stops providing updates about outages and goes dark for 2 months. Very disappointing.
2/24/2026
Updated Review
Current Resident 1384486
Verified Resident • 2025 - 2026
4.8
2/18/2026
Great location, elevators seem to be broken for months on end though. The conveniences far outweigh this though it's awful having to wait 5 mins for an elevator to come. For the rent we pay, it's absurd this is an issue
2/18/2026
Updated Review
Current Resident 1293504
Verified Resident • 2024 - 2026
4.0
1/28/2026
Building is clean, apartments are up to date, package room is a nice feature to have, at least one elevator is always out of service, ninth floor amenities are solid, rooftop oool is a plus, but it's gets too busy/too many visitors aloud.
1/28/2026
Updated Review
Current Resident 1389306
Verified Resident • 2024 - 2026
4.0
1/21/2026
Good location and apartments but gym and door men need a refresh. Also elevators are constantly down. good events and nice neighbors. If the gym was refreshed, that would make a big difference. Also the grills need a big refresh
1/22/2026
Current Resident 1397852
Verified Resident • 2025 - 2026
4.8
1/12/2026
Location location location. Grand Plaza is literally on top of the subway and the grocery store is next door. Michigan is close by, as is the Lake. Not owning a car is wonderful (do you know how much money we spend on those things?).
1/13/2026
Current Resident 1390695
Verified Resident • 2024 - 2025
3.8
12/8/2025
The Grand Plaza is clean, high quality, and the best maintenance i've ever seen. They act fast and are respectful of your space and time. And having a grocery store 10 steps away is the best perk ever.
12/12/2025
Updated Review
Current Resident 1366477
Verified Resident • 2023 - 2025
3.0
12/5/2025
The elevators are very unreliable and a major reason I would not renew. However, the location and proximately to a grocery store and the train are additional perks. Wish the front desk provided a little more security as people can come and go easily.
12/12/2025
Current Resident 1389317
Verified Resident • 2025
4.5
12/3/2025
I've had an excellent experience living at this apartment building. From the moment I moved in, the management team has been incredibly welcoming, responsive, and genuinely committed to maintaining a great community atmosphere. Any maintenance requests I've had were handled quickly and professionally, which has given me real peace of mind. The building itself is clean, modern, and well cared for. Common areas are spotless, and the amenities?especially the fitness center and lounge?are a huge bonus. My apartment is bright, quiet, and thoughtfully designed, with high-quality finishes that make it feel like home. The location is another big advantage. It's close to everything I need, whether it's grocery stores, restaurants, or public transportation, yet it still feels calm and residential. Overall, I couldn't be happier with my experience here. It's a comfortable, safe, and friendly place to live, and I'd highly recommend it to anyone looking for a great apartment community.
12/3/2025
Current Resident 1389284
Verified Resident • 2025
4.2
12/3/2025
It is a great apartment to live in! The location is extremely convenient and well connected with the rest of the city. The quality of the apartment is really nice as well including all the kitchen appliances.
Updated Review
Current Resident 717485
Verified Resident • 2010 - 2025
5.0
12/3/2025
Wonderful place to live and great location. Great staff and management. Walking distance to almost everything in a neighborhood that provides restaurants, movie theater, Jewel in the building and numerous shopping stores.
Current Resident 1389027
Verified Resident • 2023 - 2025
4.5
12/2/2025
Great, well kept amenities - pool, sun deck, dog run, track, and gym. The entire staff is very friendly, as well as the people that live in the building. Super close to transportation, grocery stores, and entertainment.
12/2/2025
Current Resident 1388886
Verified Resident • 2025
4.2
12/1/2025
Easy to use site for the survey that didn't lag so I appreciate that. What I find a little ridiculous is that I can't proceed past this screen without writing this feedback. So here we are and I'm now at the minimum characters.
12/2/2025
Updated Review
Current Resident 974913
Verified Resident • 2017 - 2025
4.0
12/1/2025
Great location- a lot going on in the neighborhood- the overall experience has been diminished by crime and dirty conditions in the last few years. Being at an L stop is nice but also leads to more homeless people and filthy conditions- it is also very noisy with a nearby fire station and State street being a route to the hospitals for emergency vehicles
12/1/2025
Current Resident 1387727
Verified Resident • 2023 - 2025
5.0
11/26/2025
I love Grand Plaza! All the building staff are extremely friendly and willing to assist in any way. The building feels very safe. It's a great value for the beautiful apartments, amenities, and location. I've had several friends move into the building as well!
11/26/2025
Updated Review
Current Resident 953688
Verified Resident • 2021 - 2025
4.3
11/24/2025
Top of the page: "You now have the option to leave a public review about your experience. This step is completely voluntary and will not affect any incentive drawings." But I am unable to proceed past this page w/o entering 200 characters here. So there. Now I've done that.
11/24/2025
Updated Review
Current Resident 969027
Verified Resident • 2021 - 2025
4.3
11/24/2025
Great staff, apartment and community. Location is ideal for shopping, transportation, entertainment, and restaurants. The apartment is ideal for my needs and the amenities are amazing! Great all around!
11/24/2025
Current Resident 1359135
Verified Resident • 2025
4.5
11/24/2025
Great location, close to public transit. The building inside is quiet, but there are a regular sirens when the windows are open. My apartment stays pretty warm in the fall/early winter without heat, so sometimes it's hard to cool it down enough for sleeping. Nice amenities, residents generally are friendly, nice front desk staff.
11/24/2025
Current Resident 1387382
Verified Resident • 2022 - 2025
5.0
11/24/2025
Great building and great community. The only issue is the A/C system which we deal with twice a year - Spring and Fall. Those periods of transition can get rough if not handled properly as the AC migh be turned off while the heater is not needed, making the appartment living conditions unbearable.
11/24/2025
Updated Review
Current Resident 1193011
Verified Resident • 2012 - 2025
4.3
11/24/2025
Rent is high but building is well maintained. Verbal communication is rare. Office Management only communicates by email or through app. They seem annoyed if you call them. it's difficult to reach them in the office. I would not recommend a Senior to move to this building unless they are comfortable communicating through an application or email.
11/24/2025
Current Resident 1387102
Verified Resident • 2023 - 2025
4.7
11/23/2025
Access in the neighborhood is unmatched, common spaces are enjoyable, and our corner unit has the most amazing lighting!! Happy to live here and have loved the staff (especially the front door staff)!
11/24/2025
UNIT 5 (Studio)
Studio, 1 Bath | 690 sq. ft.
$2,633 - $4,943
See Floor Plan Details
UNIT 10 (1BR/1BA)
1 Bed, 1 Bath | 900 sq. ft.
See Floor Plan Details
UNIT 6 (1BR/1BA Conv)
1 Bed, 1 Bath | 735 sq. ft.
$2,773 - $5,312
See Floor Plan Details
UNIT 8 (1BR/1BA)
1 Bed, 1 Bath | 820 sq. ft.
$3,002 - $5,070
See Floor Plan Details
UNIT 4 (1BR/1BA)
1 Bed, 1 Bath | 870 sq. ft.
$3,105 - $4,946
See Floor Plan Details
UNIT 9 (1BR/1BA)
1 Bed, 1 Bath | 820 sq. ft.
$3,106 - $5,034
See Floor Plan Details
UNIT 2 (1BR/1BA)
1 Bed, 1 Bath | 830 sq. ft.
$3,109 - $5,145
See Floor Plan Details
UNIT 3 (1BR/1BA)
1 Bed, 1 Bath | 820 sq. ft.
$3,154 - $5,099
See Floor Plan Details
UNIT 1 (2BR/2BA)
2 Beds, 2 Baths | 1,325 sq. ft.
See Floor Plan Details
UNIT 7 (2BR/2BA)
2 Beds, 2 Baths | 1,210 sq. ft.
See Floor Plan Details
UNIT 11 (2BR/2BA)
2 Beds, 2 Baths | 1,320 sq. ft.
$4,073 - $6,716
See Floor Plan Details
Penthouse 5303 (3BR/3BA)
3 Beds, 3 Baths | 2,570 sq. ft.
See Floor Plan Details
Penthouse 5504 (3BR/2BA)
3 Beds, 2 Baths | 2,460 sq. ft.
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 48 reviews)
Noise
3.9
Grounds
4.4
Safety
4.1
Office Staff
4.5
Maintenance
4.5
Neighborhood
4.7
Survey Scores (from 210 surveys)
Move-In Survey
4.4
Maintenance & Support Survey
4.8
Lease Renewal Survey
4.3
Review Count
Number of reviews in the past 365 days
48
Manager’s Review Engagement
Percentage of reviews responded to
95.83%
Manager’s Review Reply Time
Average time to respond to reviews
6.52 days
Claim your community to update listing information, capture leads, and respond to reviews!
Grand Plaza is a 690 - 2,570 sq. ft. apartment in Chicago in zip code 60654. This community has a 1 - 3 Beds, 1 - 3 Baths, and is for rent for $2,633 - $6,716. Nearby cities include Cicero, Hines, Oak Park, Elmwood Park, River Forest, Forest Park, Stickney, Lincolnwood, Forest View, Maywood, Riverside, Harwood Heights, and Norridge.