4.6
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4.6 rating
461 total reviews
(
369 Verified
)
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Summarized by generative AI from text of customer reviews
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Updated Review
Current Resident 1214922
Verified Resident • 2024
5.0
11/7/2024
It has been a joy living here. Attention is paid to anything & everything to keep our community beautiful and safe and I personally appreciate that. I have no intention on leaving. Everything I need is minutes away.
11/11/2024
Updated Review
Current Resident 790026
Verified Resident • 2019 - 2024
4.7
11/4/2024
The experience has been nice my only thing is the rent increase and I notice that new incoming residents don't have to put down a lot for a deposit, while older residents don't get that deposit in return. If the rent increases something should be added. Also the main reason why I moved her was that my only utilities was the electric, now we have to pay utilities
11/4/2024
Updated Review
Current Resident 1038134
Verified Resident • 2020 - 2024
3.3
10/25/2024
Until recently, I enjoyed living in my apartment, interacting with the front desk staff, and getting along with some neighbors. However, since Cameron joined the office staff, my experience has drastically changed. Following my formal complaint about his unprofessional behavior, I feel targeted, and my family is now concerned for my safety. Over the past year, my fianc? and I have faced numerous issues. The refusal to replace our outdated AC unit led to mold growth, damaging furniture and clothing. Despite our significant losses (hundreds of dollars), the management only offered a $500 rent reduction. Furthermore, the cleaning company frequently fails to clean our building, and trash pickup for the 'valet services' is often delayed. Recently, I requested the cleaning schedule to ensure safety precautions for visiting family members with small children, as the supposedly clean stairs posed a slipping hazard. Following my recent complaint, I've lost confidence in the community's handling of confidentiality. Regrettably, the cleaning staff was informed of my concerns and retaliated with false accusations, claiming I knocked on their car door window to inquire about their cleaning schedule. This allegation is entirely fabricated, and I possess security footage to substantiate my claim. Due to these experiences, I would not recommend this community. Specifically, I have concerns regarding Cameron's: 1. Lack of professionalism 2. Disrespectful demeanor, which goes unchecked 3. Apparent favoritism in admitting friends to the community These issues compromise the living environment and undermine trust in management.
10/25/2024
Current Resident 1281634
Verified Resident • 2024
5.0
9/22/2024
It is a good community. Very quiet and clean. Everyone respects each other and there is no noise. I like the no smoking policy. The place smells good. I like living here. It is highly recommended. I will tell others.
9/23/2024
Updated Review
Current Resident 122051
Verified Resident • 2022 - 2024
5.0
7/28/2024
The community is safe and clean and staff is helpful and professional. They are very knowledgeable and provide information of any events in the community. They will email or post notes regarding any concerns.
7/29/2024
Updated Review
Current Resident 1070842
Verified Resident • 2022 - 2024
5.0
6/25/2024
The office staff is wonderful, I like them all thus far. When I call, they always get back to me ASAP. The community as a whole is well kept with the landscaping always so clean and beautiful. Likewise, the building I reside in is always clean and smelling good as I believe they all are. Leasing office atmosphere is always clean, quiet and peaceful. Love it, don't hate it!
6/26/2024
Current Resident 1257296
Verified Resident • 2023 - 2024
5.0
6/18/2024
It's been really good! I haven't had many issues with anything, the staff is very friendly and seem to care about our issues when we bring them to their attention. They hace worked with us in the issues with our pet and I am grateful for that
6/18/2024
Updated Review
Current Resident 477528
Verified Resident • 2018 - 2024
4.3
6/4/2024
Decent apartment. The management is trying but the visitor parking rules need to be enforced . Overall the location is central . Maintenance is quick to respond to maintenance needs . The grounds are kept well. However after 5 years, it will be great if some appliances could be upgraded .
6/4/2024
Updated Review
Current Resident 561152
Verified Resident • 2018 - 2024
5.0
5/19/2024
My experience at this community has been more than satisfying which is why I love living here. Office staff and maintenance staff strive to keep residents happy. The grounds are very well kept, the apartment homes are very well kept and beautiful, all maintenance requests are handled immediately and to the fullest. There are many fun events held for residents to make them feel at home and appreciated and come together as a community family. It is obvious a lot of hard work and effort is put in to keeping the community as beautiful as it is. You have definitely stood by your statement by saying "OUR PROMISE we put our hearts in your home."
5/20/2024
Updated Review
Current Resident 1147518
Verified Resident • 2023 - 2024
5.0
4/25/2024
Beautiful community, warm staff, everyone is very friendly and helpful and I love that they have activities organize for the kids throughout the year. The staff always provide clear communication to the residents and makes sure we always know of any new or upcoming updates throughout the property.
4/26/2024
Updated Review
Current Resident 652277
Verified Resident • 2022 - 2024
5.0
4/23/2024
Quiet community with friendly and helpful staff. Maintenance team is always timely with any issues. Only issue sometimes is the parking you may have to park away from your building depending on the time or day.
4/23/2024
Current Resident 1241052
Verified Resident • 2023 - 2024
4.8
4/4/2024
The evergreens at Laurel is my second home in 6 years and only because I changed states. After searching for months online ans in person I was pleased with my choice. The staff is absolutely amazing, especially Cameron and Jessica. I love how peaceful, clean and safe the apartment complex is. I love the space of my apartment and the option for an accent wall. The maintenance is top class. What can I say, this place makes it easy to feel at home.
4/8/2024
Updated Review
Current Resident 241281
Verified Resident • 2015 - 2024
4.8
2/20/2024
I have been living here at the Evergreens for close to 10 years and it is a great community. I'm also a big fan of the gym and the community based events they have for all of the tenants especially for the children.
2/26/2024
Updated Review
Current Resident 976923
Verified Resident • 2021 - 2024
4.8
1/11/2024
The heat wasn't working so I had a work order on line for repairs in the morning and maintenance staff responded the next morning and had the heat running before lunch. The maintenance staff is always professional and friendly.
1/11/2024
Current Resident 1203119
Verified Resident • 2023
4.8
11/28/2023
The buildings and area are clean and sturdy. Usually pretty quiet. Maintenance is very responsive. Room layout is nice. Community events are a fun time as well. Everyone in the area is usually very friendly.
11/28/2023
Updated Review
Current Resident 992564
Verified Resident • 2021 - 2023
4.7
11/7/2023
It's nice and mostly quiet here. Parking is accessible, with rules strictly enforced. When I need to reach out to staff they have always been courteous and accommodating. I don't have issues with noise, cleanliness or pests of any sort here. In snowy weather the maintenance staff do their best to keep walkways safe and ice-free. That's especially important for senior residents with mobility issues. Even the children and teens are well behaved. This is a nice place.
11/14/2023
Updated Review
Current Resident 1173003
Verified Resident • 2023
4.8
11/4/2023
Great community! It's non smoking and has plenty of free parking for guest and residents; unless you want an assigned space. The pricing is far for the area. Really quiet place to live. Near public transportation. Just a great experience living here.
11/6/2023
Current Resident 1196027
Verified Resident • 2023
4.7
11/4/2023
Overall a great place to live! Walls are thin, enclosed building meaning odd smells (bad cooking, stinky garbage and occasional weed smell though it's a non smoking building). I do feel safe, love the community events and peaceful for the most part.
11/6/2023
Current Resident 1196018
Verified Resident • 2023
2.0
11/4/2023
This is not an apartment I would have chosen but it was the only one that fit my financial situation at time. It's too small for the price and too many hidden fees, etc. The apartment was not clean upon lease up. It appeared clean but underneath stove and the laundry part was filthy and the toilet too and the bathroom is cheaply made. The apartment is not worth the rent. You can get something 100 times better, I just had to get somewhere quick. I should have came in person to see the apartment first, I would have never lived herr
11/6/2023
Updated Review
Current Resident 1045511
Verified Resident • 2021 - 2023
4.2
10/29/2023
Except for my car tires being stolen I've had a really pleasant experience living here. The staff if very professional, the grounds are kept up really nice and the rent isn't too expensive. I don't have any complaints about the property.
11/2/2023
Updated Review
Current Resident 1065347
Verified Resident • 2021 - 2023
5.0
10/26/2023
Love it, no complaints and it's worth the money I pay for rent. Quiet, clean, no roaches and mice, no trash on the ground. Professional office & maintenance staff. Great community Evers for residents.
10/26/2023
Current Resident 1193026
Verified Resident • 2023
5.0
10/25/2023
Evergreens is easily the best apartment community I have ever lived in. Apartments are very well maintained and painted. Design layout is fantastic with great sight lines of community grounds. The office staff is professional and caring. The maintenance staff is knowledgeable and professional. The community is very safe with cameras covering most of it. There is a police presence. Plus, police live in the community. There is ample parking for residents. Access to DC and Biltmore via BW Parkway 295 is minutes away. What's not to love!
10/25/2023
Updated Review
Current Resident 226309
Verified Resident • 2016 - 2023
5.0
10/24/2023
I have nothing but high praises for the entire staff. They are always very kind and helpful beyond what their job discription might call for. I am very happy here and have no plans to move in the near future.
10/24/2023
Updated Review
Current Resident 1128770
Verified Resident • 2023
4.7
10/24/2023
I love the cleanliness of the community and the professionalism of the staff. Despite living near other apartment complexes within the community. The Evergreens of Laurel is by far the best place to live at especially if you're looking for a standard of living.
10/24/2023
Updated Review
Current Resident 1182260
Verified Resident • 2023
5.0
9/24/2023
Hmm where do I start? Is it from the amazing staffs or from the peaceful neighborhood or the amenities? Been here for just a week but I have been enjoying my stay here. Easy access to the roads and my spacious apartment ??
9/25/2023
The Magnolia
2 Available Units
1 Bed, 1 Bath | 768 sq. ft.
$1,879 - $1,979
See Floor Plan Details
The Birch
1 Bed, 1 Bath | 709 sq. ft.
$1,830
See Floor Plan Details
The Holly
2 Available Units
2 Beds, 1 Bath | 867 sq. ft.
$2,059 - $2,414
See Floor Plan Details
The Chestnut
2 Available Units
3 Beds, 2 Baths | 1,070 sq. ft.
$2,677
See Floor Plan Details
The Maple
3 Beds, 2 Baths | 1,165 sq. ft.
$2,677 - $2,777
See Floor Plan Details
The Willow
3 Beds, 2 Baths | 1,165 sq. ft.
$2,677
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 22 reviews)
Noise
4.8
Grounds
4.9
Safety
4.6
Office Staff
4.9
Maintenance
4.8
Neighborhood
4.8
Survey Scores (from 100 surveys)
Move-In Survey
4.9
Maintenance & Support Survey
4.9
Lease Renewal Survey
4.7
Review Count
Number of reviews in the past 365 days
22
Manager’s Review Engagement
Percentage of reviews responded to
95.45%
Manager’s Review Reply Time
Average time to respond to reviews
1 days
Claim your community to update listing information, capture leads, and respond to reviews!
Evergreens at Laurel is a 709 - 1,165 sq. ft. apartment in Laurel in zip code 20708. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,830 - $2,777. Nearby cities include Savage, Burtonsville, Jessup, Fort Mead, Beltsville, Greenbelt, Hanover, Odenton, Columbia, Severn, White Oak, College Park, and Elkridge.