4.6
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4.6 rating
461 total reviews
(
369 Verified
)
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Summarized by generative AI from text of customer reviews
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Current Resident 259865
Verified Resident • 2014 - 2016
5.0
8/9/2016
I love living here. I have not had any problems so far. Initially my biggest concerns were there lack of communication via emails when it to important things like needing to have your car removed for parking lot painting or things of that nature. I work out of town so I'm never home. I would never get the reminder. They have started email communication so that has helped a lot.
8/9/2016
Current Resident 564200
Resident • 2014 - 2016
5.0
8/3/2016
It's one of the best apartments in Laurel the community it's very safety and very clean the staff in the leasing office they are very helpful I recommend anyone one he try to move to Laurel to stop by and see the community I love it
8/4/2016
deljones50
Resident • 2015 - 2017
4.7
5/16/2017
I enjoyed my apartment home for the last two years. I moved here in 2015, and my lease is almost up again. The only downfall is the rent increase. I foud out from some of my friends at work that their apartment complex rewards tenants for paying on time or before time without a rent increase. I wish Evergreen would adopt the same concept. Last year, I had a 7% increase in my rent. I decided to stay because I love my home and the community. The staff is fantastic, and my neighbors now are excellent. Also, the maintenance is always on time, and the property is well maintained. This year, I believe my husband and I will venture out to see what other homes have to offer because the rent price is dropping all over Laurel with more amenities.
5/17/2017
Current Resident 249211
Verified Resident • 2016
5.0
6/28/2016
I feel at peace now that I am resident at The Evergreens at Laurel. The staff is beyond incredible and after going through a traumatizing experience with a different property I can truly say I am happy and completely satisfied now.THANKS!!!
6/29/2016
Current Resident 247438
Verified Resident • 2015 - 2016
5.0
6/22/2016
I have nothing bad to say about this community. The staff is friendly and maintenance is very responsive. The noise level is at an all time low. I would recommend family and friends to live here as well. I will definitely renew my lease come October!
6/22/2016
Current Resident 237513
Verified Resident • 2015 - 2016
5.0
5/12/2016
I enjoyed living in this community for the last two years. The apartments are very nice and clean. The utilities are fairly cheap. The trash service is very convenient. The size and quality definitely seems worth the cost. The walls block the sounds from other apartments on the same floor (you can hear people walking above you, but that seems somewhat unavoidable). The service requests are answered very promptly. My only complaint is that some of the appliances seem to be poor quality. We had issues with the washing machine in the long term.
5/13/2016
Current Resident 237480
Verified Resident • 2015 - 2017
4.8
5/7/2017
I would recommend this apartment complex to others because the staff is very friendly and service requests are met promptly. It is also nice how the location is within a few miles of several shopping centers and grocery stores.
5/13/2016
Current Resident 236645
Verified Resident • 2016 - 2017
4.7
3/28/2017
Great experience. Friendly staff and timely response if I have any issues with the apartment. Noisy neighbors but overall I've had a pleasant experience. Well kept grounds. No issues with finding parking.
3/28/2017
Current Resident 226401
Verified Resident • 2015 - 2016
5.0
3/25/2016
This community is very nice, comfortable updated apartments with very nice washer and dryer and kitchen appliances. Office is staff is always friendly and helpful and maintenance is very quick to reply and fix anything. My only wish is for a pool and be allowed a dog.
3/25/2016
Current Resident 222110
Verified Resident • 2015 - 2016
5.0
3/7/2016
Ilove every think about this apt complex. I feel safe here. it clean and convinent. the staff is always looking out satisfy the residence. infact it was the only apartment complexin this area that remove snow from the streets during the big snow strom.
3/7/2016
Ms.Esther Ruth
Resident • 2014 - 2016
4.8
3/7/2016
You can't go wrong with this apartment complex, super friendly management (the ones that left and the new ones) always at your service, trust me you'll appreciate everything about this place. You can almost always hear your upstairs neighbors moving around but that's human :)
3/7/2016
Current Resident 216403
Verified Resident • 2012 - 2016
2.7
2/9/2016
I loved it when I first moved here in 2012. That has all changed. The community appears to be targeting college/young people. I was in the fitness center one day and directly outside of the door, a couple (very young looking) was physically fighting. Actually, it was the woman hitting the man and he walked away. In the process of the altercation, the woman dropped some paperwork work on the ground. He left as she began to pick up the papers. A little while later, I left the fitness center and got in my car to run an errant. I noticed the man standing across the street (by the Harley Davidson) with his luggage (looks like he was waiting for a ride).
2/9/2016
Updated Review
Current Resident 108359
Verified Resident • 2014 - 2016
4.3
4/5/2016
fine, except for one incident with the loud floors causing issues with neighbors. Wish the apartments were bigger and roommate style for the 2 bedroom option. thin walls but safe and quiet community. Frequent change in office staff, no issues.
10/28/2014
Updated Review
Current Resident 209560
Verified Resident • 2015 - 2016
5.0
1/6/2016
I would refer all my family and friend to Evergreen Apartments at Laurel. I have nothing negative to say about the complex. The staff is exceptional and the service is outstanding. The parking is great as well. Security at it's best! Keep up the good work!
1/6/2016
Current Resident 209254
Verified Resident • 2015 - 2016
4.2
1/5/2016
I recently sold my house which is a process itself and had to look for a new place to stay at the same time. The staff at Evergreens particularly Michelle made this transition very smooth and easy. I'm looking forward to making this my new home!!
1/5/2016
Current Resident 199623
Verified Resident • 2015 - 2016
3.8
7/20/2016
Nice community, apartments are new and renovated. The washers and dryers provide more than ample space and the interior design is quality. There could be more room in the kitchen but other than that the overall size is reasonable and the outside is clean and well kept.
11/20/2015
Current Resident 196266
Verified Resident • 2015
5.0
11/6/2015
This is an awesome apartment community. The staff are polite and wonderful. The grounds are clean, apartments are cozy and gorgeous inside. We love the secured building, landscape, washer/dryer, valet waste service, fitness center and the list goes on and on.
11/6/2015
Current Resident 116567
Verified Resident • 2015 - 2016
3.0
7/6/2016
Lovely apartment but too pricey. My rent is more than most people's mortgages. Visitor parking is very scarce on the front of the property because tenants park extra cars in visitor spaces. The apartments are nice but many of the policies are not followed
11/6/2015
Prospective Resident 325331
Prospect • Visited 2015
5.0
10/19/2015
I'm blessed and honored to live in a Property Apartment Community Excellence (PACE) The Evergreens at Laurel is a Great place to live. Thank you so much for the Outstanding Professionalism, Customer service with a Smile, them Sweets lol and most of all THE CARE, that was giving from all the STAFF. I'm so THANKFUL for that.
10/19/2015
Current Resident 187975
Verified Resident • 2015
4.7
10/2/2015
I've searched and searched for apartments and this one had the best reviews. Moving in here was the best choice of my life! The staff is very friendly. What I like the most is that only residents can get in the apartments and guest have to call to be let in. This place is also very quiet, don't have to deal with road noise, kids outside, or dogs! No dogs allowed!
10/5/2015
Current Resident 187417
Verified Resident • 2015
4.8
9/30/2015
So, far it's been an excellent experience and I haven't been a tenant for a week yet. No, complaints I believe my decision to move to the evergreens at laurel was a great one.The apartment it's self, the community , the staff are all wonderful.
9/30/2015
Current Resident 487405
Resident • 2014 - 2015
3.0
9/29/2015
This community overall is okay to live in just don't expect anything from the rental office. They are a simple leasing center where they just lease apartments. they operate like robots. As a resident for 1 year I have had the same issue with the valet trash company over and over again. The community is very inconvenient from power washing the parking lot to random inspections to water problems. Its annoying to operate on a specific time especially when you stick to a schedule in the mornings. You have to wake up extra early to accommodate what they have to do otherwise you will get charged for it- it's just annoying-- Residents don't want to be bothered or go out of their way-- and this community has no chill. It's always something. (when there's an inspection you have to clear things out of the way so they can access the filters) And the smoke detectors are a piece of crap- the batteries hardly last/ the blinds fall or break often.
9/30/2015
BellaBee123
Resident • 2014 - 2015
4.7
9/27/2015
Words cant express how awesome I think Evergreens is. I have lived here for about a year and I feel that they are great when it comes updated apartments, affordability, location, and security. This is what brought me....However, what keeps me here is the professionalism and care that comes along with my lease. Evergreens honors their motto, "We put our hearts in your home". I was given an example of this a few weeks ago when my apartment flooded. The apartment above me had just become vacant and while doing some renovations, apparently a pipe busted and created a waterfall in my apartment on a Wednesday night at 10:30pm. Okay, so the whole situation really sucked and I begrudgingly understand that accidents happen....That aside, Evergreen's professionals really helped to decrease the suck-factor. First, the reaction time of the maintenance guy was almost magical and repairs began immediately that night in addressing the water damage and recommenced the next morning. One of the rental agents personally came over to check on me and the situation the next morning. What I valued and appreciated most about her was that she listened to my concerns and followed through on everything that she told me she would. In summary, Evergreens at Laurel rocks and I would definitely recommend it others!!
9/28/2015
Current Resident 185553
Verified Resident • 2015
4.7
9/21/2015
Great community. Very quiet with ample parking at anytime. I love that it is convenient to stores and the interstate. I love that the apartment has full size washer and dryer. And I love that every appliances are updated and kept in good condition.
9/22/2015
Current Resident 183507
Verified Resident • 2015
4.7
9/14/2015
I've recently moved in and so far all is well. The staff has been very professional and responsive. I've utilized the fitness center and the facilities are up to date and clean. The only issue I have is the one key rule. Beyond that we are very happy.
9/14/2015
The Magnolia
2 Available Units
1 Bed, 1 Bath | 768 sq. ft.
$1,879 - $1,979
See Floor Plan Details
The Birch
1 Bed, 1 Bath | 709 sq. ft.
$1,830
See Floor Plan Details
The Holly
2 Available Units
2 Beds, 1 Bath | 867 sq. ft.
$2,059 - $2,414
See Floor Plan Details
The Chestnut
2 Available Units
3 Beds, 2 Baths | 1,070 sq. ft.
$2,677
See Floor Plan Details
The Maple
3 Beds, 2 Baths | 1,165 sq. ft.
$2,677 - $2,777
See Floor Plan Details
The Willow
3 Beds, 2 Baths | 1,165 sq. ft.
$2,677
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 22 reviews)
Noise
4.8
Grounds
4.9
Safety
4.6
Office Staff
4.9
Maintenance
4.8
Neighborhood
4.8
Survey Scores (from 100 surveys)
Move-In Survey
4.9
Maintenance & Support Survey
4.9
Lease Renewal Survey
4.7
Review Count
Number of reviews in the past 365 days
22
Manager’s Review Engagement
Percentage of reviews responded to
95.45%
Manager’s Review Reply Time
Average time to respond to reviews
1 days
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Evergreens at Laurel is a 709 - 1,165 sq. ft. apartment in Laurel in zip code 20708. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,830 - $2,777. Nearby cities include Savage, Burtonsville, Jessup, Fort Mead, Beltsville, Greenbelt, Hanover, Odenton, Columbia, Severn, White Oak, College Park, and Elkridge.