4.6
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4.6 rating
461 total reviews
(
369 Verified
)
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Summarized by generative AI from text of customer reviews
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Current Resident 329301
Verified Resident • 2017
5.0
4/6/2017
The staff in the office is really nice. The apartment is really clean and cozy. I love the valet trash service. They are very professional. Property grounds are always clean. and people who are living in this apartment are all kind.
4/6/2017
Current Resident 328403
Verified Resident • 2015 - 2017
3.8
4/4/2017
I enjoy coming home to the quiet apartment building home. The open floor plan and washer/dryer in the unit make it an inviting atmosphere. I enjoy the valet trash service Sunday-Thursday. I especially like how clean the community is kept and the regular maintenance of filters.
4/4/2017
Current Resident 571832
Resident • 2015 - 2017
5.0
3/28/2017
"The best apartment I've ever lived at! Staff is great and my neighbors are awesome. Maintenance requests are always completed within a few LESS time than that. Never had a problem here!!! Highly recommend!!!!"
3/29/2017
Current Resident 325628
Verified Resident • 2017
4.2
3/28/2017
Clean apartment. Appliances are in good condition. Wide open living room for the 1BR, not much storage space though. Definitely on the more expensive side, not sure if the apartment is worth quite what they're asking for.
3/28/2017
Updated Review
artystri
Resident • 2016 - 2017
4.5
3/23/2017
I love this apartment complex. It is definately peaceful and very diversed. The rental office personnel are always polite as well. I have no regrets on the decisin I made to move here.
3/23/2017
Current Resident 654602
Resident • 2016 - 2017
4.7
3/22/2017
I love it here! I've lived at the Evergreens for about 6 months now and I have absolutely nothing bad to say about the community. It's mostly quiet, which is a plus for me. If there is ever an issue, they are very attentive and fix the problem within 24 hours. If, for some reason, it will take longer than 24 hours, I've always gotten a phone call or email detailing why there is a bit of a delay. It's a great apartment community!
3/23/2017
Current Resident 736566
Resident • 2016 - 2017
4.7
3/16/2017
I love living here. It's fairly quiet, I rarely have to call maintenance but when I do they typically resolve the issue the day I submit the request. The staff is super friendly they even sent me a birthday card!
3/16/2017
jozi123
Resident • 2016 - 2017
4.7
3/16/2017
The Evergreen is one of the best places to live. It's clean inside and out. The building is quiet and secure, and quite large on the inside for an apartment building.
3/16/2017
Current Resident 308911
Verified Resident • 2016 - 2017
4.7
2/8/2017
I love living here!! Community is kept very very clean. No hanging outside, respectable neighbors and leasing staff is top notch!! I am single and feel very very safe here!! The rent is a little steep but i would highly recommend living here!!
2/13/2017
Current Resident 306418
Verified Resident • 2016 - 2018
3.3
4/29/2018
The Evergreens at Laurel is a nice apartment complex for someone who is just starting out. Rent is cheaper than the surrounding areas but they also don't offer much. The main reason we are moving out after 2 years is because of the neighbors & the lack of security it feels like we have here.
2/13/2017
Current Resident 296520
Verified Resident • 2016
4.7
12/31/2016
We looked for an apartment complex that was clean, safe and easily accessible to the interstate for work purposes. The apartmenta were very clean and the staff made the moving experience exceptional.
1/4/2017
Current Resident 783901
Resident • 2016
4.7
12/28/2016
I absolutely love being a resident at the Evergreens at Laurel- the location itself is great, so close to the BW parkway and it has a private, exclusive feel despite being on the busy route 197. The community itself is very well maintained, and the amenities are excellent. The valet trash pickup is extremely helpful. I enjoy getting invites to events hosted at the leasing office, it adds to the community feel. The staff at the leasing office are so helpful and the leasing office and community room have excellent décor.
12/28/2016
Current Resident 784087
Resident • 2015 - 2016
5.0
12/28/2016
I typically never write reviews,however I had to write a review regarding the Evergreens at Laurel Apartments. These apartments are exceptional and the customer service can't be beat. I never hear my neighbors, as they are so quiet. Any maintenance request are handle efficiently expeditiously. Here at the Evergreens, they really care about their residents and make it a point to address any concerns and the bottom line is that you really feel at home here. Give these apartments a try and won't be disappointed.
12/28/2016
Current Resident 294354
Verified Resident • 2016
3.7
12/22/2016
Over all day apartment is nice everything is new and clean but the only problem is a two bedroom apartment is only giving me assess To only one key that I find it very hard to understand why there need to fixed
12/23/2016
Current Resident 293038
Verified Resident • 2016
5.0
12/18/2016
I was very pleased with the professional assistance I received when I first approached the Evergreens facility or property when initially inquiring or looking for a new place to live. I was very impressed that I could move in immediately.
12/19/2016
sageblue32
Resident • 2016
3.3
12/3/2016
If you live here, make sure you move in with earmuffs or live on the top floor. Apartments themselves are nice and have been renovated with new appliances. However can hear every step people above you takes. I've lived in bottom floor apartments before (lakeside north) that have been built from the 50s and haven't heard even half the noise I hear currently. And lets not forget the shaking. I've had statues fall off shelves as well. Front office is slow to respond to problems as they close on Sundays and are selective on what issues they tackle. I will say maintenance emergencies are handled in a prompt and quick fashion. Bugs and other pests have not been a problem. I've seen maybe one roach and that was probably preventable on my part as I am not the most clean person. I'm also sure my cats take care of any other night vermin. Overall, 5 stars without roof/noise issues or if you are on a top floor. 5 stars with these issues and if it was cheaper. 3 stars otherwise as you can't charge for A+ service with C- effort.
12/5/2016
Current Resident 88553
Verified Resident • 2016
5.0
11/3/2016
So far my experience since moving in has been great. No complaints!! The staff was great and made my move very easy. The community is clean and you hardly hear any noise. My only issue was that the apartment I saw was totally different than the apartment I moved into but it's just as good as the one I saw!! I would recommend this complex to anyone!!
11/3/2016
Current Resident 280297
Verified Resident • 2016
5.0
11/1/2016
I'm really satisfied with the customer service and the community. The apartment is clean and almost new. There are close by grocery stores and restaurants as well. Close to NASA Goddard. I will definitely recommend to other to look into this apartment.
11/1/2016
Current Resident 279694
Verified Resident • 2016
4.5
10/29/2016
I haven't been here a solid month but for the short time that I have been here, it's been very pleasant. The staff is amazing. Very polite and informative. There is always someone in the office to talk to me, instead of being forwarded to a corporate call center. Hopefully my experience will not change in the months or years to come.
10/31/2016
Current Resident 277742
Verified Resident • 2004 - 2016
5.0
10/17/2016
Thus far, my experience has been quite awesome. The staff is wonderful. My neighbors are respectful and tranquil. The area is beautiful and clean. It is a great environment for young adult professionals. This decision has been my best move!
10/17/2016
Current Resident 273878
Verified Resident • 2016 - 2017
4.5
8/21/2017
I've loved the Evergreens. The staff is always very attentive and responsive and the community/apartment itself is beautiful. The units have washer/dryers and the water bill is included (which is definitely a plus). Overall, it's a quiet and nice community and a great place to live.
8/22/2017
Updated Review
Current Resident 216187
Verified Resident • 2013 - 2018
4.7
1/30/2018
The Evergreens at Laurel is a great community. The staff and service are efficient, helpful and professional. If you have a realistic concept of apartment living, you will be very happy to be here. I'm very happy to call Evergreens at Laurel my home.
1/31/2018
jorgeleal282@gmail.com
Resident • 2016
5.0
9/21/2016
First off, I would like to start by complimenting the team that is running Evergreens. My fiancé and I needed to make a quick decision on an apartment all the way from Miami, without ever being able to see the apartments we were looking for in person. The staff was so helpful as to send prompt emails with photos of the actual apartments, info as to how everything from trash to utilities go and even gave us dates and info on things to get accomplished before the big drive. When we arrived, we were more than pleasantly surprised at how beautiful this place is. We didnt even want to shower in order to maintain the place spotless. It was freshly painted, the fixtures were new, and they even leave the plastic wrapping on the toilet seat to show you they replaced it. This is a top notch place with a top notch team in a top notch location, and I am thrilled that this was our choice for our new Maryland Home. Special thank you to Tonja, Michelle and Brittany for making the long distance move so effortless.
9/21/2016
Current Resident 269059
Verified Resident • 2012 - 2016
4.3
9/8/2016
My personal experience as a resident at the Evergreens has been very good. I cannot say the same for the experience with my vehicles that have been damaged on 2 occasions while parked in a reserved parking spot. Any improvement in parking lot safety and security would be a welcome enhancement.
9/8/2016
Current Resident 263730
Verified Resident • 2016
5.0
8/22/2016
The Evergreens at Laurel is great, clean, professional commuting with beautifully new renovated units. I would highly recommend this place to anyone seeking a cozy little nook with upscale features like in-unit washer/dryer, door service trash pick-up and free accent wall painting for one wall of your choice with move-in (they'll also paint it back for free when you leave). A new tenant here so although still new, so far I love it so much and a great start indeed.
8/31/2016
The Magnolia
2 Available Units
1 Bed, 1 Bath | 768 sq. ft.
$1,879 - $1,979
See Floor Plan Details
The Birch
1 Bed, 1 Bath | 709 sq. ft.
$1,830
See Floor Plan Details
The Holly
2 Available Units
2 Beds, 1 Bath | 867 sq. ft.
$2,059 - $2,414
See Floor Plan Details
The Chestnut
2 Available Units
3 Beds, 2 Baths | 1,070 sq. ft.
$2,677
See Floor Plan Details
The Maple
3 Beds, 2 Baths | 1,165 sq. ft.
$2,677 - $2,777
See Floor Plan Details
The Willow
3 Beds, 2 Baths | 1,165 sq. ft.
$2,677
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 22 reviews)
Noise
4.8
Grounds
4.9
Safety
4.6
Office Staff
4.9
Maintenance
4.8
Neighborhood
4.8
Survey Scores (from 100 surveys)
Move-In Survey
4.9
Maintenance & Support Survey
4.9
Lease Renewal Survey
4.7
Review Count
Number of reviews in the past 365 days
22
Manager’s Review Engagement
Percentage of reviews responded to
95.45%
Manager’s Review Reply Time
Average time to respond to reviews
1 days
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Evergreens at Laurel is a 709 - 1,165 sq. ft. apartment in Laurel in zip code 20708. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,830 - $2,777. Nearby cities include Savage, Burtonsville, Jessup, Fort Mead, Beltsville, Greenbelt, Hanover, Odenton, Columbia, Severn, White Oak, College Park, and Elkridge.