The Grand Reserve at Eagle Valley
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Award Winner
10285 Grand Forest Lane, Woodbury, MN 55129

4.2

(409 Reviews)

Reviews

4.2 rating

409 total reviews

(

299 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Current Resident 932157

Verified Resident 2020 - 2021

4.0

7/27/2021

I have loved living here and have felt safe and happy. It is a little oasis from the city that is close enough to everything we need, but far away enough to get a little taste of the countryside that makes walks, bike rides, and adventures readily available and fun.

    Property Manager Response

    8/7/2021

    Hi Verified Resident 932157, thank you so much for your positive comments about The Grand Reserve Apartments!
    Review Author Icon

    Current Resident 931195

    Verified Resident 2021

    3.7

    7/25/2021

    We had a house fire and needed a place to rent. We are charged 3,000 a month and cant even get a decent townhome. The ceiling leaks in multiple spots and the fix is to paint the spot bright white. Today the community pool turned forest green and we were told just to ignore it. Avoid this place like the plague

      Property Manager Response

      8/25/2021

      We are very disappointed that your experience with The Grand Reserve has not met your expectations. Our goal is to always do our best. We hope that you will give us another chance to change your mind. Thank you for your feedback. The Grand Reserve

      Updated Review

      Review Author Icon

      Current Resident 743931

      Verified Resident 2020 - 2021

      4.3

      6/21/2021

      Lovely place to live with staff and maintenance always trying to improve and help with your quality of living. The little community is friendly to all and the dogs have a great place to play. The amenities are kept up with and are very enjoyable to use

        Property Manager Response

        7/8/2021

        Verified Resident 743931, thank you for your kind words and this wonderful review! We hope to see you soon!
        Review Author Icon

        Current Resident 917756

        Verified Resident 2021

        5.0

        6/16/2021

        The apartments complex that we moved from was a total nightmare and all we wanted was to leave. The leasing staff and property management here at the Grand Reserve made leasing, moving, and getting settled in our new home so easy and nice. It is so refreshing to live in a place where the property management actually cares about the residents. Thank you to everyone at the Grand Reserve! We look forward to living for a long time!

          Property Manager Response

          6/19/2021

          Hi Verified Resident 917756, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

          Updated Review

          Review Author Icon

          Current Resident 891636

          Verified Resident 2015 - 2021

          4.7

          5/18/2021

          We have had quite a few things come up and needed maintenance to come to our place to fix things. Mike has been so awesome! Great genuine guy that is kind and knowledgeable in so many different areas. We are very grateful to know that when we have an issue,, he will come and help us out!

            Property Manager Response

            5/19/2021

            Thank you for your kind review; we are happy to pass along your comments to the team here at Grand Reserve! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

            Updated Review

            Review Author Icon

            Current Resident 555372

            Verified Resident 2016 - 2021

            3.7

            5/14/2021

            I enjoy living at the Grand Reserve. I find my apartment is quiet, and the community management responsive. Overall my neighbors are great, and the available amenities are what I need (pool, exercise, weights, package room).

              Property Manager Response

              5/17/2021

              We are so happy to read such a great review about Grand Reserve! Thanks again for taking the time to leave us this information about your recent visit. Take care!
              Review Author Icon

              Current Resident 900496

              Verified Resident 2021

              4.8

              5/5/2021

              Management is nice and friendly. Willing to ask any questions you have. Lease and move in process is simple and quick. Neighborhood is nice and the units is up to standard than most other places. Great amenities as well.

                Property Manager Response

                5/6/2021

                Verified Resident 900496, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Grand Reserve. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! -Grand Reserve Staff
                Review Author Icon

                Current Resident 894160

                Verified Resident 2020 - 2021

                2.7

                4/16/2021

                The neighbors aren't super friendly or welcoming, but the homes themselves are nice on the inside. Walls are super thin to the point where I can hear my neighbor snoring. Maintenance is pretty responsive which has been nice! The walking trails nearby are very convenient. The exterior doesn't look nice at all right now. There was siding and trim replaced in October and it doesn't match the rest of the siding or trim. Packages get lost all of the time. There are some addresses with the same house number, which makes for a very confusing and messy delivery process. It has been an OK experience, and I would still recommend if someone needed a nice townhome in the area. I think there are some better apartment options, however.

                  Property Manager Response

                  4/21/2021

                  Hi Verified Resident 894160, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit.
                  Review Author Icon

                  Current Resident 894159

                  Verified Resident 2015 - 2021

                  4.2

                  4/16/2021

                  The pandemic conditions have negatively affected my living experiences in the community. -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------' .

                    Property Manager Response

                    4/21/2021

                    We appreciate your positive review about your recent experience with us!
                    Review Author Icon

                    Current Resident 890382

                    Verified Resident 2021

                    3.7

                    4/7/2021

                    The maintenance staff here is awesome. And Rikki in the office is very nice and listens but I again feel like nothing ever changes. It is a continual struggle to find any peace here. And quite honestly I no longer feel safe to even leave my door when I know the neighbors are outside.

                      Property Manager Response

                      7/23/2021

                      Verified Resident 890382, thank you for your kind review; we are happy to pass along your comments to the team here at The Grand Reserve Apartments. We are sincerely sorry to hear you have had unsatisfactory encounters with your neighbors. Please call us at 651-436-1414 so we can discuss these concerns further and work towards a resolution.
                      Review Author Icon

                      Current Resident 888346

                      Verified Resident 2018 - 2021

                      3.3

                      3/31/2021

                      The Grand Reserve is much better than most apartments, especially if you get a first floor unit. The side by side garages are fantastic, the tandum (back to back) garages are not ideal, especially if you have two cars you want in the garage, but would be good for extra storage.

                        Property Manager Response

                        5/8/2021

                        W If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! e appreciate you taking the time to leave us this feedback.

                        Updated Review

                        Review Author Icon

                        Current Resident 481130

                        Verified Resident 2017 - 2020

                        1.0

                        1/29/2021

                        Fast service delivery from the Maintenance staff, efficient and friendly. They are great about cleaning up after themselves also. Office staff here are friendly and very helpful. Its a clean community and also a quiet community. I love that each one of our doors have a private entry way. No long halls and attached garages.

                          Property Manager Response

                          7/12/2021

                          Hi Verified Resident 481130, thank you for taking the time to let us know about your recent experience. Please contact us at (651) 436-1414 if you need anything at all. We are more than happy to help!

                          Updated Review

                          Review Author Icon

                          Current Resident 546158

                          Verified Resident 2017 - 2020

                          4.8

                          1/11/2021

                          It has changed a lot more after the pandemic. Grand Reserve apartment is so safe for my kids and very friendly neighbors. Grand Reserve apartment staff is very friendly and welcoming. Community app is very helpful to us. Thank you.

                            Property Manager Response

                            1/24/2021

                            Verified Resident 546158, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.
                            Review Author Icon

                            Current Resident 857401

                            Verified Resident 2018 - 2020

                            5.0

                            12/27/2020

                            In the past 2 years we have been here its been a pleasant experience and are greatly appreciative of the time here and the staff that do a grand job. The maintenance, the care, the community, it has all been great.

                              Property Manager Response

                              1/8/2021

                              Hi Verified Resident 857401, we are very happy to have provided you with such a positive experience! Verified Resident 857401, thanks for taking the time to leave a review.
                              Review Author Icon

                              Current Resident 840496

                              Verified Resident 2019 - 2020

                              4.7

                              11/6/2020

                              Has been great! Hdssjssssssnsnsns sndjdjxjjzs skidoos and one sksnsbdkdosns Samoans skskdjsbsbs aksnsbdksnnss sksnsnzkdnfofiw sndjdbsja snake AJ sis sis sis Dj sjsnsjzbsjfkdbNsj s sjsbsjsbsksbsjzbsjs skd d snsb

                                Property Manager Response

                                11/11/2020

                                Hi Verified Resident 840496, thank you so much for your positive comments about Grand Reserve!
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                                Current Resident 838570

                                Verified Resident 2019 - 2020

                                1.2

                                11/2/2020

                                Not interested in writing anything Not interested in writing anything Not interested in writing anything Not interested in writing anything Not interested in writing anything Not interested in writing anything

                                  Property Manager Response

                                  11/11/2020

                                  Hi Verified Resident 838570, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit.
                                  Review Author Icon

                                  Current Resident 833115

                                  Verified Resident 2020

                                  4.5

                                  10/16/2020

                                  There is plenty of good things to say, but I am seeing an uptick in safety issues especially to people speeding and break-ins - both residents and mostly non-residents / kids using the community to by-pass Valley Creek. There should be gates or barriers to limit entry and exit. It wasn't an issue in the past, but due to the current environment we are easy targets. More could be done to ensure safety of the residents and if it means increasing the rent..so be it.

                                    Property Manager Response

                                    1/8/2021

                                    Hello Verified Resident 833115, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!
                                    Review Author Icon

                                    Current Resident 823380

                                    Verified Resident 2012 - 2020

                                    4.8

                                    9/25/2020

                                    For the most part we love living at Grand Reserve! Our unit needs updating and past maintenance issues were not very satisfactory however this past one was!! We enjoy the pool every summer and staff are very friendly!

                                      Property Manager Response

                                      9/29/2020

                                      Verified Resident 823380, thank you for your kind review; we are happy to pass along your comments to the team here at Grand Reserve! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
                                      Review Author Icon

                                      Prospective Resident 865143

                                      ProspectVisited 2020

                                      3.0

                                      8/10/2020

                                      Do not go here I was told I had to pay a deposit to hold a townhome sight unseen due to COVID When I was allowed to see the prospective unit, it smelled so heavily of smoke (even with masks on) it was unbearable Do not trust without seeing

                                        Property Manager Response

                                        7/23/2021

                                        Thank you very much for taking the time to leave a review. We are sorry your experience was anything short of satisfactory. During COVID we omitted all in person tours for the safety of our staff and residents. It is disappointing to hear that this impacted your lease with us. We are a smoke free community and enforce this rule to the best of our ability for all 394 of our townhomes. When these concerns are brought to our attention we take appropriate measures to disinfect the homes. We appreciate your feedback and will use it as a basis for improvement moving forward. Best wishes, The Grand Reserve Team.
                                        Review Author Icon

                                        Current Resident 801628

                                        Verified Resident 2020

                                        5.0

                                        8/9/2020

                                        Parking is a bear, several homes on my street have multiple cars and they use overflow parking as their own. Visitors have no place to park. Also, some neighbors have LARGE work trucks that they keep in their driveways and it looks trashy.

                                          Property Manager Response

                                          8/17/2020

                                          Thank you again for taking the time to leave us a review. With more people staying in and working from home, parking has started to become very sparse. We are working towards a solution. Thank you so much again for your feedback! We hope you have a great day!
                                          Review Author Icon

                                          Current Resident 800277

                                          Verified Resident 2019 - 2020

                                          5.0

                                          8/5/2020

                                          The office staff and the maintenance team are always professional and prompt. They are always available for questions or concerns. Any requested repairs for the most part are completed on the first visit. The grounds are always maintained and safe. I would highly recommend Grand Reserve.

                                            Property Manager Response

                                            8/7/2020

                                            We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
                                            Review Author Icon

                                            Current Resident 796155

                                            Verified Resident 2010 - 2020

                                            4.3

                                            7/26/2020

                                            Maintenance is very helpful, if repairs are needed they are quickly on it. Rick is very professional and takes pride in his work. The rest of the staff is very efficient and helpful. Office staff is very helpful

                                              Property Manager Response

                                              7/28/2020

                                              Hi Verified Resident 796155, thank you so much for your positive comments about Grand Reserve! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Grand Reserve!
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                                              Current Resident 795163

                                              Verified Resident 2016 - 2020

                                              5.0

                                              7/23/2020

                                              Always have a great experience the maintenance team are every helpful and get the job done. They are very knowledgeable and always wear shoes covering Thing before coming in my home. Thanks for all you do.

                                                Property Manager Response

                                                7/24/2020

                                                Verified Resident 795163, thank you for your kind review; we are happy to pass along your comments to the team here at Grand Reserve! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Grand Reserve!
                                                Review Author Icon

                                                Current Resident 792116

                                                Verified Resident 2020

                                                5.0

                                                7/16/2020

                                                Weve always heard amazing things about Grand Reserve and it was our first choice in moving to Woodbury. The community and amenities and homes are all above what we expected and we could not be happier! Amazing and attentive management, we highly recommend!

                                                  Property Manager Response

                                                  7/22/2020

                                                  Verified Resident 792116, we're happy you found our staff to be so supportive during your experience here at Grand Reserve. Thanks again for the recommendation, and have an amazing day!
                                                  Review Author Icon

                                                  Current Resident 771317

                                                  Verified Resident 2018 - 2020

                                                  4.5

                                                  5/22/2020

                                                  At first when moving in they were in the middle of transitioning ownership and the office staff was at a high turnover. Through the last two years though the staff has bc more consistent. And are super friendly and personable. There has been ALOT of changes the last two years but I personally believe its been for the better for the community

                                                    Property Manager Response

                                                    5/25/2020

                                                    Thank you for your feedback! We appreciate you taking the time to leave us a review and letting us know how we are improving. We are so excited to show you a few more changes that have happened in the very near future!

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    Buckingham Renovated

                                                    4 Available Units

                                                    1 Bed, 1 Bath | 1,070 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    Ascot Renovated

                                                    1 Available Unit

                                                    1 Bed, 1 Bath | 765 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    Carisle Renovated

                                                    5 Available Units

                                                    2 Beds, 1 Bath | 1,070 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    Farnham Renovated

                                                    5 Available Units

                                                    2 Beds, 2.5 Baths | 1,440 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    Dartmouth Renovated

                                                    5 Available Units

                                                    2 Beds, 2 Baths | 1,365 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    3 Bedrooms

                                                    Gloucester Renovated

                                                    5 Available Units

                                                    3 Beds, 2.5 Baths | 1,810 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    Eastbourne Renovated

                                                    4 Available Units

                                                    3 Beds, 2 Baths | 1,455 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    4 Bedrooms

                                                    Hanley Renovated

                                                    2 Available Units

                                                    4 Beds, 2.5 Baths | 1,811 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A-
                                                    A-

                                                    Renter Ratings

                                                    A

                                                    Review Ratings (from 18 reviews)

                                                    Noise

                                                    4.6

                                                    Grounds

                                                    4.5

                                                    Safety

                                                    4.5

                                                    Office Staff

                                                    4.5

                                                    Maintenance

                                                    4.5

                                                    Neighborhood

                                                    4.7

                                                    Survey Scores N/A

                                                    Review Count

                                                    B-

                                                    Number of reviews in the past 365 days

                                                    18

                                                    Manager’s Review Engagement

                                                    A

                                                    Percentage of reviews responded to

                                                    94.44%

                                                    Manager’s Review Reply Time

                                                    B+

                                                    Average time to respond to reviews

                                                    4.67 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Parking
                                                    Pets
                                                    • Cats Allowed
                                                      Rent: $50. Restrictions: We welcome up to 2 pets per apartment home. Breed restrictions apply. No weight limit. We accept cats and dogs. There is a $250 pet fee. Dog rent is $50. Cat rent is $35. Please call our leasing office for complete pet policy.. Pet Limit: 2
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                                                      More Info
                                                    • Dogs Allowed
                                                      Rent: $50. Restrictions: We welcome up to 2 pets per apartment home. Breed restrictions apply. No weight limit. We accept cats and dogs. There is a $250 pet fee. Dog rent is $50. Cat rent is $35. Please call our leasing office for complete pet policy.. Pet Limit: 2
                                                      Less Info
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                                                    Other
                                                    • 38 Community Acres
                                                    • Air Conditioning
                                                    • BBQ Grills
                                                    • Balcony/Deck
                                                    • Bark Park
                                                    • Business Center
                                                    • Cat Friendly
                                                    • Clubhouse
                                                    • Coffee Bar
                                                    • Convenient to Shopping
                                                    • Cyber Cafe
                                                    • Dishwasher
                                                    • Fitness Center
                                                    • Golf Course Location
                                                    • High-Speed Internet
                                                    • Large Dog Friendly
                                                    • On-Site Maintenance
                                                    • Package Receiving Service
                                                    • Playground
                                                    • Pool
                                                    • Renovated Homes
                                                    • Spa
                                                    • Tennis Court
                                                    • Townhome Style Rental Homes
                                                    • Volleyball Court
                                                    • Woodbury School District
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                                                    Leasing

                                                    We are now accepting in-person tours via scheduled appointments only. Our virtual tours are also available. Please schedule yours today. Grand Reserve at Eagle Valley raises the standard for manor-style apartments and townhomes thanks to the selection of one, two, three and four bedroom floor plans for rent in Woodbury, MN. Alongside the newly renovated interiors, Grand Reserve provides a pet-friendly community with first-class amenities in a convenient location.
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                                                    Leasing Options

                                                      • None

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Greystar

                                                    A-
                                                    A-
                                                    Communities
                                                    3816

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: Can you hear your neighbors?
                                                    Marissa_L303
                                                    Answered on: 08/17/2018
                                                    A: I could hear my left side neighbor clearing his throat next door. I could hear my lower neighbors fighting every night word for word clear as day. Next door to the right there was a screaming child. Once it came to my dogs walking around or getting excited when I got home after work, I got complains and was kicked out. Yes it’s extremely loud and you can hear everything including your neighbors simply walking around. It’s frightening how much room there is for complaints. So I guess if you hear anything, complain. Since you pretty much need to defend yourself there.
                                                    Anonymous
                                                    Answered on: 04/13/2018
                                                    A: Yes. It's extremely loud.

                                                    Frequently Asked

                                                    How is The Grand Reserve at Eagle Valley Rated?
                                                    Based on 409 number of votes by renters, The Grand Reserve at Eagle Valley is currently rated 4.2 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at The Grand Reserve at Eagle Valley?
                                                    The Grand Reserve at Eagle Valley is rated 4.5 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    How effective was the maintenance team when resolving your problem?
                                                    The Grand Reserve at Eagle Valley is rated 4.5 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at The Grand Reserve at Eagle Valley?
                                                    The Grand Reserve at Eagle Valley is rated 4.6 out of 5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    How safe is The Grand Reserve at Eagle Valley?
                                                    The Grand Reserve at Eagle Valley is rated 4.5 out of 5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    The Grand Reserve at Eagle Valley is rated 4.7 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at The Grand Reserve at Eagle Valley?
                                                    The Grand Reserve at Eagle Valley is rated 4.5 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 94.44% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 4.67 days to their community reviews in the past year.
                                                    Who manages The Grand Reserve at Eagle Valley?
                                                    Greystar
                                                    What is the pet policy at The Grand Reserve at Eagle Valley?
                                                    Cats Allowed
                                                    Rent: $50
                                                    Restrictions: We welcome up to 2 pets per apartment home. Breed restrictions apply. No weight limit. We accept cats and dogs. There is a $250 pet fee. Dog rent is $50. Cat rent is $35. Please call our leasing office for complete pet policy.
                                                    Pet Limit: 2
                                                    Dogs Allowed
                                                    Rent: $50
                                                    Restrictions: We welcome up to 2 pets per apartment home. Breed restrictions apply. No weight limit. We accept cats and dogs. There is a $250 pet fee. Dog rent is $50. Cat rent is $35. Please call our leasing office for complete pet policy.
                                                    Pet Limit: 2
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    2 Beds, 2.5 Baths
                                                    3 Beds, 2 Baths
                                                    3 Beds, 2.5 Baths
                                                    4 Beds, 2.5 Baths

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                                                    Under New Management

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                                                    The Grand Reserve at Eagle Valley is a 765 - 1,811 sq. ft. apartment in Woodbury in zip code 55129. This community has a 1 - 4 Beds, 1 - 2.5 Baths Nearby cities include Saint Francis, Lake Elmo, Oakdale, Newport, North Saint Paul, Maplewood, Cottage Grove, South Saint Paul, West Saint Paul, North Oaks, Inver Grove Heights, Mahtomedi, and Hudson.