4.2 rating
409 total reviews
(
299 Verified
)
Trending topics in reviews
Summarized by generative AI from text of customer reviews
Sort:
Current Resident 932157
Verified Resident • 2020 - 2021
4.0
7/27/2021
I have loved living here and have felt safe and happy. It is a little oasis from the city that is close enough to everything we need, but far away enough to get a little taste of the countryside that makes walks, bike rides, and adventures readily available and fun.
8/7/2021
Current Resident 931195
Verified Resident • 2021
3.7
7/25/2021
We had a house fire and needed a place to rent. We are charged 3,000 a month and cant even get a decent townhome. The ceiling leaks in multiple spots and the fix is to paint the spot bright white. Today the community pool turned forest green and we were told just to ignore it. Avoid this place like the plague
8/25/2021
Updated Review
Current Resident 743931
Verified Resident • 2020 - 2021
4.3
6/21/2021
Lovely place to live with staff and maintenance always trying to improve and help with your quality of living. The little community is friendly to all and the dogs have a great place to play. The amenities are kept up with and are very enjoyable to use
7/8/2021
Current Resident 917756
Verified Resident • 2021
5.0
6/16/2021
The apartments complex that we moved from was a total nightmare and all we wanted was to leave. The leasing staff and property management here at the Grand Reserve made leasing, moving, and getting settled in our new home so easy and nice. It is so refreshing to live in a place where the property management actually cares about the residents. Thank you to everyone at the Grand Reserve! We look forward to living for a long time!
6/19/2021
Updated Review
Current Resident 891636
Verified Resident • 2015 - 2021
4.7
5/18/2021
We have had quite a few things come up and needed maintenance to come to our place to fix things. Mike has been so awesome! Great genuine guy that is kind and knowledgeable in so many different areas. We are very grateful to know that when we have an issue,, he will come and help us out!
5/19/2021
Updated Review
Current Resident 555372
Verified Resident • 2016 - 2021
3.7
5/14/2021
I enjoy living at the Grand Reserve. I find my apartment is quiet, and the community management responsive. Overall my neighbors are great, and the available amenities are what I need (pool, exercise, weights, package room).
5/17/2021
Current Resident 900496
Verified Resident • 2021
4.8
5/5/2021
Management is nice and friendly. Willing to ask any questions you have. Lease and move in process is simple and quick. Neighborhood is nice and the units is up to standard than most other places. Great amenities as well.
5/6/2021
Current Resident 894160
Verified Resident • 2020 - 2021
2.7
4/16/2021
The neighbors aren't super friendly or welcoming, but the homes themselves are nice on the inside. Walls are super thin to the point where I can hear my neighbor snoring. Maintenance is pretty responsive which has been nice! The walking trails nearby are very convenient. The exterior doesn't look nice at all right now. There was siding and trim replaced in October and it doesn't match the rest of the siding or trim. Packages get lost all of the time. There are some addresses with the same house number, which makes for a very confusing and messy delivery process. It has been an OK experience, and I would still recommend if someone needed a nice townhome in the area. I think there are some better apartment options, however.
4/21/2021
Current Resident 894159
Verified Resident • 2015 - 2021
4.2
4/16/2021
The pandemic conditions have negatively affected my living experiences in the community. -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------' .
4/21/2021
Current Resident 890382
Verified Resident • 2021
3.7
4/7/2021
The maintenance staff here is awesome. And Rikki in the office is very nice and listens but I again feel like nothing ever changes. It is a continual struggle to find any peace here. And quite honestly I no longer feel safe to even leave my door when I know the neighbors are outside.
7/23/2021
Current Resident 888346
Verified Resident • 2018 - 2021
3.3
3/31/2021
The Grand Reserve is much better than most apartments, especially if you get a first floor unit. The side by side garages are fantastic, the tandum (back to back) garages are not ideal, especially if you have two cars you want in the garage, but would be good for extra storage.
5/8/2021
Updated Review
Current Resident 481130
Verified Resident • 2017 - 2020
1.0
1/29/2021
Fast service delivery from the Maintenance staff, efficient and friendly. They are great about cleaning up after themselves also. Office staff here are friendly and very helpful. Its a clean community and also a quiet community. I love that each one of our doors have a private entry way. No long halls and attached garages.
7/12/2021
Updated Review
Current Resident 546158
Verified Resident • 2017 - 2020
4.8
1/11/2021
It has changed a lot more after the pandemic. Grand Reserve apartment is so safe for my kids and very friendly neighbors. Grand Reserve apartment staff is very friendly and welcoming. Community app is very helpful to us. Thank you.
1/24/2021
Current Resident 857401
Verified Resident • 2018 - 2020
5.0
12/27/2020
In the past 2 years we have been here its been a pleasant experience and are greatly appreciative of the time here and the staff that do a grand job. The maintenance, the care, the community, it has all been great.
1/8/2021
Current Resident 840496
Verified Resident • 2019 - 2020
4.7
11/6/2020
Has been great! Hdssjssssssnsnsns sndjdjxjjzs skidoos and one sksnsbdkdosns Samoans skskdjsbsbs aksnsbdksnnss sksnsnzkdnfofiw sndjdbsja snake AJ sis sis sis Dj sjsnsjzbsjfkdbNsj s sjsbsjsbsksbsjzbsjs skd d snsb
11/11/2020
Current Resident 838570
Verified Resident • 2019 - 2020
1.2
11/2/2020
Not interested in writing anything Not interested in writing anything Not interested in writing anything Not interested in writing anything Not interested in writing anything Not interested in writing anything
11/11/2020
Current Resident 833115
Verified Resident • 2020
4.5
10/16/2020
There is plenty of good things to say, but I am seeing an uptick in safety issues especially to people speeding and break-ins - both residents and mostly non-residents / kids using the community to by-pass Valley Creek. There should be gates or barriers to limit entry and exit. It wasn't an issue in the past, but due to the current environment we are easy targets. More could be done to ensure safety of the residents and if it means increasing the rent..so be it.
1/8/2021
Current Resident 823380
Verified Resident • 2012 - 2020
4.8
9/25/2020
For the most part we love living at Grand Reserve! Our unit needs updating and past maintenance issues were not very satisfactory however this past one was!! We enjoy the pool every summer and staff are very friendly!
9/29/2020
Prospective Resident 865143
Prospect • Visited 2020
3.0
8/10/2020
Do not go here I was told I had to pay a deposit to hold a townhome sight unseen due to COVID When I was allowed to see the prospective unit, it smelled so heavily of smoke (even with masks on) it was unbearable Do not trust without seeing
7/23/2021
Current Resident 801628
Verified Resident • 2020
5.0
8/9/2020
Parking is a bear, several homes on my street have multiple cars and they use overflow parking as their own. Visitors have no place to park. Also, some neighbors have LARGE work trucks that they keep in their driveways and it looks trashy.
8/17/2020
Current Resident 800277
Verified Resident • 2019 - 2020
5.0
8/5/2020
The office staff and the maintenance team are always professional and prompt. They are always available for questions or concerns. Any requested repairs for the most part are completed on the first visit. The grounds are always maintained and safe. I would highly recommend Grand Reserve.
8/7/2020
Current Resident 796155
Verified Resident • 2010 - 2020
4.3
7/26/2020
Maintenance is very helpful, if repairs are needed they are quickly on it. Rick is very professional and takes pride in his work. The rest of the staff is very efficient and helpful. Office staff is very helpful
7/28/2020
Current Resident 795163
Verified Resident • 2016 - 2020
5.0
7/23/2020
Always have a great experience the maintenance team are every helpful and get the job done. They are very knowledgeable and always wear shoes covering Thing before coming in my home. Thanks for all you do.
7/24/2020
Current Resident 792116
Verified Resident • 2020
5.0
7/16/2020
Weve always heard amazing things about Grand Reserve and it was our first choice in moving to Woodbury. The community and amenities and homes are all above what we expected and we could not be happier! Amazing and attentive management, we highly recommend!
7/22/2020
Current Resident 771317
Verified Resident • 2018 - 2020
4.5
5/22/2020
At first when moving in they were in the middle of transitioning ownership and the office staff was at a high turnover. Through the last two years though the staff has bc more consistent. And are super friendly and personable. There has been ALOT of changes the last two years but I personally believe its been for the better for the community
5/25/2020
Buckingham Renovated
4 Available Units
1 Bed, 1 Bath | 1,070 sq. ft.
Contact property for pricing
See Floor Plan Details
Ascot Renovated
1 Available Unit
1 Bed, 1 Bath | 765 sq. ft.
Contact property for pricing
See Floor Plan Details
Carisle Renovated
5 Available Units
2 Beds, 1 Bath | 1,070 sq. ft.
Contact property for pricing
See Floor Plan Details
Farnham Renovated
5 Available Units
2 Beds, 2.5 Baths | 1,440 sq. ft.
Contact property for pricing
See Floor Plan Details
Dartmouth Renovated
5 Available Units
2 Beds, 2 Baths | 1,365 sq. ft.
Contact property for pricing
See Floor Plan Details
Gloucester Renovated
5 Available Units
3 Beds, 2.5 Baths | 1,810 sq. ft.
Contact property for pricing
See Floor Plan Details
Eastbourne Renovated
4 Available Units
3 Beds, 2 Baths | 1,455 sq. ft.
Contact property for pricing
See Floor Plan Details
Hanley Renovated
2 Available Units
4 Beds, 2.5 Baths | 1,811 sq. ft.
Contact property for pricing
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 18 reviews)
Noise
4.6
Grounds
4.5
Safety
4.5
Office Staff
4.5
Maintenance
4.5
Neighborhood
4.7
Survey Scores N/A
Review Count
Number of reviews in the past 365 days
18
Manager’s Review Engagement
Percentage of reviews responded to
94.44%
Manager’s Review Reply Time
Average time to respond to reviews
4.67 days
Claim your community to update listing information, capture leads, and respond to reviews!
The Grand Reserve at Eagle Valley is a 765 - 1,811 sq. ft. apartment in Woodbury in zip code 55129. This community has a 1 - 4 Beds, 1 - 2.5 Baths Nearby cities include Saint Francis, Lake Elmo, Oakdale, Newport, North Saint Paul, Maplewood, Cottage Grove, South Saint Paul, West Saint Paul, North Oaks, Inver Grove Heights, Mahtomedi, and Hudson.