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Award Winner
8810 Legacy Park Drive, Charlotte, NC 28269

4.0

(535 Reviews)
$1,023 - $3,988/mo

Reviews

4.0 rating

535 total reviews

(

463 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Current Resident 105719

Verified Resident 2014

4.0

10/15/2014

Have only been here for 4 days so far so good though. Having a lil issue with getting hot water to shower and a roach problem. Hopefully those will be taken care of soon, other than that I like the apartment and the community/staff. Looking forward to 14 months

    Property Manager Response

    10/16/2014

    Thank you for your comment on Colonial Grand at Legacy Park. We take our residents' feedback seriously, and we appreciate you taking the time to provide feedback. Please accept our apologies for the issues during move-in. We can assure you that our staff is adequately trained on move-in procedures and we make every effort to create a pleasant experience. Please call the office at your earliest convenience, so we can set up a time to discuss this issue in person. We look forward to getting this resolved.
    Review Author Icon

    Current Resident 105021

    Verified Resident 2012 - 2016

    3.5

    11/8/2016

    The last year has been filled with crime that the rent offices won't tell you about...all so they can keep good ratings on these websites smh. I've found out about robberies and break ins from residents not management. They are not rude people I just don't think they are doing enough to keep us protected. Security who rides around for 15 mins or sits in front of the rent office is not acceptable. They finally placed lights on the buildings to brighten the areas up. The maintenance of the property has taken a hit as well. They use to pressure wash but have not done so over the year. Dead frogs and huge water bugs are on the rise. I really wish I had not renewed my lease. It's an ok place but for the price you can get a brand new place to stay.

      Property Manager Response

      11/15/2016

      Thank you for being a loyal resident and providing your feedback. We are continually working to improve, and information like this is very helpful. We apologize for not living up to our promise of providing the best service possible, and would love to discuss this concern further in the leasing office.
      Review Author Icon

      Current Resident 103127

      Verified Resident 2014

      2.7

      10/6/2014

      When you show a apartment.. You should exactly what you are renting to someone.. Not a larger upscale version.. If I had seen how this apartment was designed. ( I would not have rented it for that rate) Decept bait and switch. My fault for trusting.. Most people don't look at blue prints. Just the type of apartment they are renting...

        Property Manager Response

        10/7/2014

        Thank you for your feedback on The Colonial Grand at Legacy Park. We have been serving the housing needs for our tenants for years, and we strive to create the best possible living experience for the community. With that said, we would like to apologize for the miscommunication on the pricing and design of your unit, and we would love to speak with you about this matter in our leasing office whenever you are available.
        Review Author Icon

        Current Resident 100730

        Verified Resident 2011 - 2015

        4.0

        1/30/2015

        It has been ok living here. They are not offering an eighteen month lease this time. I would have preferred it to a twelve month lease. The garbage, recycle area leaves a lot to be desired very frequently. Also even though kids are suppose to be accompanied by an adult at the pool, many times I would tell the kids to leave until they could come back with the responsible adult.

          Property Manager Response

          9/25/2014

          Thank you for your feedback. We are very sorry that you are having difficulties and would really appreciate it if you would contact us in the office to discuss any outstanding issues. You can call us anytime and we will be sure to see what we can do to help make your experience here at Colonial Grand at Legacy Park better.
          Review Author Icon

          Current Resident 99288

          Verified Resident 2008 - 2014

          2.3

          9/19/2014

          When I first moved in this complex it was really nice. It has since gone down hill. The grounds are not kept clean nor is the laundry room and weight room. We no longer have true business center. We have two laptops in the front office that we can use only when the office is open. I pay almost a thousand dollars a month to live in this apartment complex and I can't even rent the club house for events anymore. I will never refer this complex to anyone and I will be moving at the end of my lease.

            Property Manager Response

            9/20/2014

            We would like to begin by letting you know that we truly value your feedback, and we personally apologize for the unsatisfactory experience you encountered at Colonial Grand at Legacy Park. We would love to speak with you in more detail regarding your concerns, and invite you to visit us in the leasing office at your earliest convenience.
            Review Author Icon

            Current Resident 69752

            Verified Resident 2014

            4.5

            9/12/2014

            Although the community is very nice. The move in experience was not the best. Since I have lived in a MAA community prior to moving to Legacy Park, I had higher expectations. However, the staff failed to communicate with one another, which resulted in some wasted time.

              Property Manager Response

              9/13/2014

              Thank you for taking the time to express your concerns. We strive to provide excellent service to our residents and take your feedback seriously. We are sorry you have not had a pleasant experience with our staff. We make every effort to meet our residents' requests, and we can assure you that yours are no different. Please call or drop by the leasing office at your earliest convenience, so we can discuss this further. We look forward to continuing to provide you with top quality service at Colonial Grand at Legacy Park, which begins with our staff.
              Review Author Icon

              Psybadek

              Resident 2013 - 2014

              1.7

              9/3/2014

              As a military man I recieved orders and had to move. I signed a 30 day notice, paid my bill and went off to active duty. Without any prior notice from legacy park I was contacted by a creditor stating I had a balance due of $3280. Being overseas i wasnt aware of this for 5 months. Legacy park knew I would be out of contact and charged me Illegaly for 2 months rent, property damages, and abandonment of property. I am currently working with JAG to resolve this. Dont move here. Smiling faces at the door, evil grins on your way out.

                Review Author Icon

                Current Resident 91567

                Verified Resident 2013 - 2014

                4.7

                8/22/2014

                Clean environment. Maintenance requests are addressed immediately. People at the leasing office are very friendly and helpful. All amenities are provided. I would like to recommend this apartment for friends. This community is a safe place to reside.

                  Review Author Icon

                  Current Resident 89090

                  Verified Resident 2014 - 2016

                  4.8

                  5/17/2016

                  I have enjoyed being here the staff has always been helpful and respectful. My only concern is the price of the rent that continues to escalate every year I don't want to move but this increase is about to force me to leave. I really love it here.

                    Property Manager Response

                    10/9/2014

                    Thank you for the kind words about Colonial Grand at Legacy Park! We are so happy that you decided to join us here! Thank you again for the positive feedback, and please let us know if there is anything we can do to make your stay with us even better.
                    Review Author Icon

                    Current Resident 85313

                    Verified Resident 2014

                    4.3

                    8/8/2014

                    I'm just moving in but I have had a great experience with the management staff especially Heather Taibo. My main concerns about the unit have been addressed. I like the community very much and also the floor layout. I look forward to my first full year at this complex.

                      Property Manager Response

                      8/12/2014

                      Thank you for the kind words about Colonial Grand at Legacy Park! We are so happy that you decided to join us here! Thank you again for the positive feedback, and please let us know if there is anything we can do to make your stay with us as pleasant as possible.
                      Review Author Icon

                      Current Resident 84932

                      Verified Resident 2001 - 2014

                      3.5

                      10/27/2014

                      We deal with disability issues. This apartment meets our needs. We like the folks who live here. The local shops, restaurants, and banks know us. The handicap parking is wide enough to load a wheelchair quickly. The deck is wide enough for a wheelchair .

                        Property Manager Response

                        10/28/2014

                        Thank you for the kind words about Colonial Grand at Legacy Park! We are so happy that you decided to join us here! Thank you again for the positive feedback, and please let us know if there is anything we can do to make your stay with us even better.
                        Review Author Icon

                        Current Resident 81751

                        Verified Resident 2014 - 2015

                        4.7

                        3/30/2015

                        It has been good overall. We have liked living here but during events such as snow and ice storms, the sidewalk for our apartment was never cleared and left in a dangerous condition. We love everything else about the apartment we are living in.

                          Property Manager Response

                          3/31/2015

                          Thank you so much for the review! We appreciate your feedback and we are thrilled that you chose to make Colonial Grand at Legacy Park your home. Please stop by or call the leasing office anytime to discuss any concerns or to make suggestions. Thank you for being a loyal resident!
                          Review Author Icon

                          Current Resident 80130

                          Verified Resident 2013 - 2015

                          5.0

                          5/11/2015

                          I JUST LOVE IT!I have no complaints. This is by far, the best Apartment/Home in Charlotte! I have lived in Charlotte, NC since May of 2007 and wish I had known then that Colonial Grand at Legacy Park existed then. But 5 addresses later - I AM FINALLY HERE! : )

                            Property Manager Response

                            5/12/2015

                            Thank you for the amazing review! We love hearing back from our residents, and feedback like yours helps us to know what we are doing right. Thank you so much for making Colonial Grand at Legacy Park your home!
                            Review Author Icon

                            Current Resident 80079

                            Verified Resident 2007 - 2014

                            4.7

                            7/7/2014

                            Really enjoy the atmosphere here at the community. With so many new residence I was just wondering if Corporate ever thought of assigning one parking place to each apartment. My experience with management has been great throuout the years.

                              Review Author Icon

                              Current Resident 77389

                              Verified Resident 2014

                              5.0

                              6/20/2014

                              I have been here for a week and I really enjoy being here. The apartment itself is very nice and I have had great service from the management so far. I haven't heard a single noise from my neighbors. The walls must be very insulated! I recommend this place to anyone.

                                Property Manager Response

                                6/20/2014

                                Thank you for the wonderful review! We are so happy that you decided to make Colonial Grand at Legacy Park your home! Thank you again for the positive feedback, and please let us know if there is anything we can do to make your stay with us as pleasant as possible.
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                                Current Resident 77328

                                Verified Resident 2012 - 2014

                                2.5

                                6/20/2014

                                This is the worse Apartment community I have ever lived at, it is in need of some serious upgrades it would be a waste of money, as you will not get what you pay for. The rent increase each year and it do not compare well to other apartments in the area.

                                  Property Manager Response

                                  6/20/2014

                                  We really appreciate your feedback and value your opinion. We take your concerns very seriously and would love for you to reach out to us in the office to address any outstanding issues. Please do not hesitate to let us know if there is anything we can do to make your home here at Colonial Grand at Legacy Park better.
                                  Review Author Icon

                                  Current Resident 772701

                                  Resident 2012 - 2014

                                  1.0

                                  6/19/2014

                                  I really regret moving my family here. They switch companys on you, and people so it doesnt make you feel comfortable, they allow people in your home without calling. U first!!! The walls are so thin i can here my neighbors yelling. And fighting all the time. It was okay my first 8months here, they wont give u an alarm . They complain when u complain so its like whats the point of going to the rent office, they just started fixing. The place up bc they are having inspection, they dont care about the snakes or lizzards t Im worried somebody might get hurt. Nobody is never in the office,then they put people in there as if they know what there doing,.some many strangers come and go who knows who looking at your files, they always showing an apartment.,,, lies.. i really regret living here, my. Cabinets. Are falling apart , i dont recommend. Anyone to live here. Nobdoy

                                    Review Author Icon

                                    Current Resident 76624

                                    Verified Resident 2014

                                    4.5

                                    6/17/2014

                                    The apartments here are huge,and they are really friendly at the front office! I'm overall happy, it's only been 3 days but all is well. The amenities are great as well, the pool is closed but as soon as it opens I think the kids will be thrilled!

                                      Property Manager Response

                                      6/18/2014

                                      Thank you so much for the great review! We appreciate your feedback and we are thrilled that you chose to make Colonial Grand at Legacy Park your home.
                                      Review Author Icon

                                      Current Resident 75430

                                      Verified Resident 2014

                                      5.0

                                      6/11/2014

                                      Very quite, friendly staff and very well kept! Defiantly worth the money! Any time we have put in a maintenance request it is completely very fast. The apartment was in great condition when we got it other then a few cosmetic issues. Would recommend!

                                        Review Author Icon

                                        Current Resident 75415

                                        Verified Resident 2014

                                        4.5

                                        6/11/2014

                                        Since we arrived at this Apartment complex it has been a nice experience, everyone is nice and it's a very comfortable place with many things that you can do, from the pool to the movie theater as well as the gym. I would really recommend them to other people to come and live here.

                                          Review Author Icon

                                          Current Resident 74872

                                          Verified Resident 2014

                                          5.0

                                          6/10/2014

                                          Heather is GREAT. I have had a experience with everyone. I would recommend the colonial grand to other friends or anyone moving to the area. I love my new apartment, I love the amenities,and the easy access to the greenway. I love my accent wall that was done on Monday. After all this years in Charlotte I finally feel at home. Home away from home

                                            Review Author Icon

                                            Current Resident 73907

                                            Verified Resident 2014 - 2017

                                            4.2

                                            5/24/2017

                                            Overall this is a nice community and the location is accessible to many different things. The community is very peaceful and a great place for people who have children. Rent is reasonable; however I do wish it were a little cheaper.

                                              Property Manager Response

                                              5/25/2017

                                              We really appreciate you taking the time to provide feedback. We are glad that you have had a good experience and we hope to continue to serve you. Thank you so much for the kind words about Colonial Grand at Legacy Park.
                                              Review Author Icon

                                              Current Resident 73487

                                              Verified Resident 2013 - 2014

                                              4.2

                                              6/3/2014

                                              So far my experience have been good. However, when I moved into my unit it was so dusty and had to clean many places like the oven, windows, and bath tub and many other places. I was told that I have to clean the unit after I leave. I told the office I will return it to how it used to be but they told me to clean it.

                                                Property Manager Response

                                                6/6/2014

                                                Thank you for the feedback. We would love for you to contact us in the office to discuss any outstanding issues. We will be sure to do what we can to make your stay here at Colonial Grand at Legacy Park the best it can be!
                                                Review Author Icon

                                                Current Resident 73090

                                                Verified Resident 2014 - 2015

                                                3.5

                                                1/5/2015

                                                been here for a while - service/maintenance requests were handled very nicely.. It was on Holiday, dialed for help and service request was handled very quickly.. very happy but Renew agreements are painful because of prices.. otherwise its nice place to live..

                                                  Property Manager Response

                                                  6/5/2014

                                                  Thank you for the feedback. We love hearing from our residents and information like this helps us to improve! Please do not ever hesitate to contact us in the office with any issues or concerns, or to let us know if there is anything we can do to make your life here at better!
                                                  Review Author Icon

                                                  Current Resident 72829

                                                  Verified Resident 2002 - 2016

                                                  4.3

                                                  2/17/2016

                                                  Been here for 14+ years and it is the best community I have ever lived in and I would tell any one that this is a wonderful place to live. It is convenient to shopping and entertainment in the area as well as close to 2 major highways the head east and north!

                                                    Property Manager Response

                                                    6/5/2014

                                                    Thank you for the feedback. We are constantly working to improve, and information like this helps! Please don ??t hesitate to contact us in the office with any difficulties or concerns, or to let us know how we can help make your experience at Colonial Grand at Legacy Park better!

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    Meadow

                                                    6 Available Units

                                                    1 Bed, 1 Bath | 795 sq. ft.

                                                    $1,150 - $2,723

                                                    See Floor Plan Details

                                                    Creek

                                                    4 Available Units

                                                    1 Bed, 1 Bath | 745 sq. ft.

                                                    $1,023 - $2,668

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    Park

                                                    3 Available Units

                                                    2 Beds, 2 Baths | 1,260 sq. ft.

                                                    $1,678 - $3,583

                                                    See Floor Plan Details

                                                    Stone

                                                    2 Available Units

                                                    2 Beds, 2 Baths | 1,045 sq. ft.

                                                    $1,413 - $3,263

                                                    See Floor Plan Details

                                                    3 Bedrooms

                                                    Legacy

                                                    4 Available Units

                                                    3 Beds, 2 Baths | 1,526 sq. ft.

                                                    $1,718 - $3,988

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A-
                                                    A-

                                                    Renter Ratings

                                                    B

                                                    Review Ratings (from 27 reviews)

                                                    Noise

                                                    3.5

                                                    Grounds

                                                    3.7

                                                    Safety

                                                    3.1

                                                    Office Staff

                                                    3.8

                                                    Maintenance

                                                    4.0

                                                    Neighborhood

                                                    4.1

                                                    Survey Scores N/A

                                                    Review Count

                                                    A

                                                    Number of reviews in the past 365 days

                                                    27

                                                    Manager’s Review Engagement

                                                    A

                                                    Percentage of reviews responded to

                                                    92.59%

                                                    Manager’s Review Reply Time

                                                    B+

                                                    Average time to respond to reviews

                                                    5.63 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry Facilities
                                                    • Washer/Dryer
                                                    Parking
                                                    • Garage Lot
                                                    • Surface Lot
                                                    • Garage
                                                    • Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
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                                                    • Cats Allowed
                                                      Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
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                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • ADA Accessible
                                                    • Additional Storage
                                                    • Air Conditioning
                                                    • BBQ and Picnic Areas
                                                    • Business Center
                                                    • Cat Friendly
                                                    • Clubhouse
                                                    • Coffee Bar
                                                    • Community-wide Wi-Fi
                                                    • Courtyard
                                                    • Dishwasher
                                                    • Fitness Center
                                                    • Gated Community
                                                    • Grilling Area
                                                    • Hardwood Floors
                                                    • Large Dog Friendly
                                                    • Media Center or Movie Theater
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • On-site Courtesy Officer
                                                    • On-site Manager
                                                    • Package Receiving Service
                                                    • Pest Control Service
                                                    • Pet Friendly Community with No Breed Restrictions
                                                    • Playground
                                                    • Pool
                                                    • Preferred Employee Discount
                                                    • Resident Lounge
                                                    • Resort Style Pool
                                                    • Se Habla Espanol
                                                    • Smart Home Technology Systems
                                                    • Storage Space
                                                    • Sundeck
                                                    • Walking and Biking Trails
                                                    • Wi-Fi Access
                                                    • WiFi in Common Areas
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                                                    Leasing

                                                    TOUR YOUR WAY! We have a tour to fit your needs- virtual, self-guided, or agent-guided. Find resort-style luxury living at MAA Legacy Park in Charlotte, NC. These one-, two-, and three-bedroom apartment homes include smart home technology, spacious rooms and washer/dryer combos, while select homes also feature vaulted ceilings, track lighting, and more. There's plenty of space for lounging beside the gorgeous swimming pool, plus a great play area to enjoy. There's plenty of outdoor space to let your dog play, too. Our community is located next to walking and biking trails of Mallard Creek Greenway, in the highly rated Charlotte-Mecklenburg School District.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    MAA

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is MAA Legacy Park Rated?
                                                    Based on 535 number of votes by renters, MAA Legacy Park is currently rated 4 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at MAA Legacy Park?
                                                    MAA Legacy Park is rated 3.7 out of 5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                                    How effective was the maintenance team when resolving your problem?
                                                    MAA Legacy Park is rated 4 out of 5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    What are noise levels like at MAA Legacy Park?
                                                    MAA Legacy Park is rated 3.5 out of 5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                    How safe is MAA Legacy Park?
                                                    MAA Legacy Park is rated 3.1 out of 5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                                                    How satisfied are residents with the neighborhood?
                                                    MAA Legacy Park is rated 4.1 out of 5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    How satisfied are residents with the staff at MAA Legacy Park?
                                                    MAA Legacy Park is rated 3.8 out of 5 stars in our renters staff survey, which is considered average. The staff is sometimes unresponsive or not fully helpful in addressing resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 92.59% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 5.63 days to their community reviews in the past year.
                                                    Who manages MAA Legacy Park?
                                                    MAA
                                                    What is the pet policy at MAA Legacy Park?
                                                    Dogs Allowed
                                                    Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                                    Pet Limit: 2
                                                    Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                    Cats Allowed
                                                    Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                                    Pet Limit: 2
                                                    Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

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                                                    MAA Legacy Park is a 745 - 1,526 sq. ft. apartment in Charlotte in zip code 28269. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,023 - $3,988. Nearby cities include Matthews, Pineville, Belmont, Mount Holly, Harrisburg, Huntersville, Cramerton, Indian Trail, Lake Wylie, Fort Mill, IndianLand, Indian Land, and Tega Cay.

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