The Arboretum Apartments
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Award Winner
7700 Arboretum Drive, Charlotte, NC 28270

4.2

(371 Reviews)

Move-In Specials

Up to $1,000 off select units Base Rent for One and Two Bedroom Homes!* *Minimum lease term applies. Other costs and fees excluded.

Reviews

4.2 rating

371 total reviews

(

141 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

amit.riet@gmail.com

Resident 2011 - 2019

2.5

5/31/2019

hi, i am living in this community for a long time, i subleased this apartment in 2014, i have seen management come and go every few years, the current management is the worst of all, my current apartment is aged as the earlier person was here for couple of years, i requested for upgrade as everything in apartment is aged but management is not cooperative at all, for any kind of upgrade, they want to add up a huge price in addition to regular lease renewal fee, i am ok to pay upgrade fee upto certain extent but i am not ok to pay their high upgrade fees like $55 per month additional for carpet renewal, some people have negotiated well and brought it down to $10 a month, i couldnt get it down to that good amount, due to the good location lease renewals fees are always very high, prices have skyrocketed like anything but in the name of service nothing is offered in this community, when i ask for wall paint, they said they cant do anything for it knowing it is very old, i offered a reasonable fee for it but still dont have any option, as a part of lease renewal to existing customers they are offering paint to 1 wall, if they can paint 1 wall then why cant the remaining walls? overall i am having bad experience since this management has taken over, no good for the price i am paying, Thanks Amit

    Property Manager Response

    6/9/2019

    Amit.riet@gmail.com, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you'd be willing to provide more feedback, please reach out to us at (704) 541-1654 so we can assist you further. Sincerely, Mirid Veras Community Manager
    Review Author Icon

    Prospective Resident 829876

    ProspectVisited 2019

    1.0

    4/27/2019

    The most horrible customer service ever I've called and emailed Taylor requesting an appointment and pictures 4 days later still no response. Not sure how you are supposed to attract clients and if you are not responsive.

      Property Manager Response

      5/2/2019

      Anonymous, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at (704) 541-1654 to discuss this further. Sincerely, Mriid Veras Community Manager
      Review Author Icon

      Current Resident 912305

      Resident 2018 - 2019

      2.8

      4/17/2019

      Floor Plans are good, near to shopping malls, schools and bus stop. Maintenance is very worst. Rental office staff is very unprofessional. Do not recommend any one to enter into this community....,.etc

        Property Manager Response

        4/26/2019

        Anonymous, we really appreciate your feedback! Thank you, and have a fantastic day! Sincerely, Mirid Veras Community Manager
        Review Author Icon

        Current Resident 839484

        Resident 2018 - 2019

        4.2

        1/8/2019

        Arboretum apartments are excellent and provide. get a good connectivity to uptown via buses's and other modes. good schools nearby and shopping areas are within 4-5 miles in most of the cases. this is really a value add for these apartments.

          Property Manager Response

          1/13/2019

          Thank you again for taking the time to let us know how we did. We hope you have a Thank you so much again for your feedback! We hope you have a great day! Sincerely, Mirid Veras Community Manager
          Review Author Icon

          Maureen_B

          Resident 2016 - 2018

          4.3

          8/28/2018

          I have lived in the Arboretum for 2 years. The location is perfect, the schools are the best in Charlotte. You cross the street and you have a movie theater, a Walmart and Harris Teeter and much more. Its peaceful, and quiet. Since Greystar bought us.... its been awesome!!! I got my windows changed, my carpet and my flooring. Maintenance is good they show up and get it done. I also love that they pick your trash for you! I am happy to call the Arboretum apartments my home!!! I''m sharing a pick of winter in the Arboretum!! Enjoy!

          Property Manager Response

          11/11/2018

          Thank you again for taking the time to let us know how we did. We hope you have a great day! Sincerely, Mirid Veras Community Manager
          Review Author Icon

          Current Resident 568416

          Resident 2017 - 2018

          5.0

          6/16/2018

          I love this community because of the location! The Arboretum shopping center has just about everything you need. My dentist is right across the street. So convenient! This is the best part of Charlotte to live in.

            Property Manager Response

            11/11/2018

            Thank you again for taking the time to let us know how we did. We hope you have a great day! Sincerely, Mirid Veras Community Manager
            Review Author Icon

            Ericka_G

            Resident 2018

            4.7

            3/5/2018

            I love this community. The area is super family friendly, and everybody cares for one another. It’s a tight knit place that’s super safe. It’s also located right next to a shopping center, so you don’t have to travel far for your apartment needs.

              Property Manager Response

              11/11/2018

              Thank you again for taking the time to let us know how we did. We hope you have a great day! Thanks again for the recommendation, and have an amazing day! Sincerely, Mirid Veras Community Manager
              Review Author Icon

              Daniela_O

              Resident 2018

              4.2

              1/12/2018

              I like life here because of the location, there are many restaurants, store and supermarket very closer. My son love tennis court and the indoor pool is very convenient and nice for kids. They need to improve the playground

                Property Manager Response

                11/11/2018

                We appreciate your positive review about your recent experience with us! Thank you so much again for your feedback! We hope you have a great day! Sincerely, Mirid Veras Community Manager
                Review Author Icon

                Susanta_P

                Resident 2017

                1.3

                9/30/2017

                We have been chasing leasing guys since last 7 months to fix lights in tennis courts. They are just listening to us. The maintenance is very very poor. They charge 36$ per month for trash picking (only twice a week) that also many times they don't do that.

                Review Author Icon

                Current Resident 899056

                Resident 2016 - 2017

                1.0

                7/6/2017

                These apartments are the worst ever .. The people in the front office are the worst, you pay your rent on time .. They're no good working appliance's in the apartments they fix it just enough for you to move in and it breaks down in the winter, no heat in the summer nor air. You can't move and your stuck in your lease .. Action 9 news will hear about this I'm pissed off .. Don't move here ... It's the worst mistake ever I should have listen to the lady's in the front office ..

                  Review Author Icon

                  asnesheth

                  Resident 2016 - 2017

                  3.8

                  5/8/2017

                  Nice community and easy to access public schools and close by to all major stores. Staff also very good and helpful

                    Review Author Icon

                    Joseborelli

                    Resident 2017

                    5.0

                    4/8/2017

                    Great location, it is very convenient to get around. The apartments are amazing, we have a lot of space for my family size.

                      Review Author Icon

                      Davon Ramos

                      Resident 2017

                      3.7

                      4/8/2017

                      Awesome place to live quit good people and close to everything.

                        Review Author Icon

                        Sritha

                        Resident 2015 - 2017

                        5.0

                        4/5/2017

                        The apartment is spacious and has a good floor plan. Also have amenities like indoor and outdoor pool,tennis courts,kids play area,party hall and gym. The location is near to many restaurants and shopping.

                          Review Author Icon

                          Sheth

                          Resident 2016 - 2017

                          4.3

                          4/10/2017

                          It is a nice Apts for people who works in uptown, as bus stop is right outside the apts. Great schools and friendly people around. Walking distance to mall with majority of day to day place to live and it has amenities like Tennis courts,swimming pools, nice club house and Gym...

                            Review Author Icon

                            saran12

                            Resident 2017

                            4.0

                            4/3/2017

                            good place to live please think twice before taking this apartment

                              Review Author Icon

                              Harirttt

                              Resident 2017

                              2.8

                              4/2/2017

                              Good place to live Good place to live Good place to live

                                Review Author Icon

                                bharathkokkula

                                Resident 2016 - 2017

                                5.0

                                3/12/2017

                                it's been nearly 1 year staying in arboretum apartments. staff here are very helpful and service is very quick for any problems. It's a great place for the people who are looking for easy access to malls, schools, public transport, hospitals, restaurants.

                                  Review Author Icon

                                  Anastasiya Yakunina

                                  Resident 2016 - 2017

                                  4.5

                                  3/12/2017

                                  Very green and nice place! The bus stop is within walking distance.

                                    Review Author Icon

                                    Pavel Yakunin

                                    Resident 2016 - 2017

                                    4.5

                                    3/12/2017

                                    Great place! Friendly staff, business center with computers and printer. Supermarkets Walmart and Harris Teeter are not very far from here.

                                      Review Author Icon

                                      Tatiana Yakunina

                                      Resident 2016 - 2017

                                      4.5

                                      3/12/2017

                                      The Arboretum has the nice neighborhood. There are a lot of different trees and flowers here. It's quite neat and tidy. The Arboretum staff take care of plants regularly.

                                      Review Author Icon

                                      Harini123

                                      Resident 2016 - 2017

                                      5.0

                                      3/11/2017

                                      I have moved to this apartment last year and I would recommend this to anyone who is looking for decent apartments with near by shopping, public transport, food courts, schools, hospitals.. This apartment provides free access to indoor n outdoor pools, spa, gym, play area and much more... Very friendly staff and good maintenance.

                                        Review Author Icon

                                        Shabreice

                                        Resident 2017

                                        4.0

                                        3/5/2017

                                        From day one The said has been nothin but helpful from the application process down to moving in ,, I've been a few places in charlotte and hands down they are the best that I've came across ,, I didn't even look at reviews or anything I was sold just off of going to speak to them to see what my options were and if they could help me considering my situation. The apartment is beautiful and definitely you pay for what you get. Well Worth It.

                                          Review Author Icon

                                          Current Resident 331085

                                          Resident 2007 - 2017

                                          4.3

                                          3/4/2017

                                          I've been here since 2007 in different buildings and we have been really happy here and with the entire community. Very friendly staff always ready to help out anytime we need. Schools and businesses are just great and very convenient. The best place to rent!

                                            Review Author Icon

                                            kalyani_munshi

                                            Resident 2017

                                            5.0

                                            2/28/2017

                                            Excellent community. Spacious apartments with lot of sunlight. Recommend to those who have kids and want good schools near by. Mall nearby is bonus. Great neighborhood.

                                              Floor Plans & Pricing

                                              1 Bedroom

                                              The Willow

                                              5 Available Units

                                              1 Bed, 1 Bath | 782 sq. ft.

                                              Contact property for pricing

                                              See Floor Plan Details

                                              The Peachtree

                                              5 Available Units

                                              1 Bed, 1 Bath | 629 sq. ft.

                                              Contact property for pricing

                                              See Floor Plan Details

                                              The Banyon

                                              3 Available Units

                                              1 Bed, 1 Bath | 963 sq. ft.

                                              Contact property for pricing

                                              See Floor Plan Details

                                              2 Bedrooms

                                              The Dogwood

                                              4 Available Units

                                              2 Beds, 2 Baths | 1,355 sq. ft.

                                              Contact property for pricing

                                              See Floor Plan Details

                                              The Magnolia

                                              1 Available Unit

                                              2 Beds, 2 Baths | 1,139 sq. ft.

                                              Contact property for pricing

                                              See Floor Plan Details

                                              Disclaimer: Special, prices and availabilities subject to change.

                                              epIQ Ratings

                                              What is epIQ?

                                              The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                              epIQ Report Card

                                              In partnership with SatisFacts™

                                              Community epIQ Grade

                                              A
                                              A

                                              Renter Ratings

                                              A

                                              Review Ratings (from 16 reviews)

                                              Noise

                                              4.4

                                              Grounds

                                              4.8

                                              Safety

                                              4.7

                                              Office Staff

                                              4.7

                                              Maintenance

                                              4.9

                                              Neighborhood

                                              4.7

                                              Survey Scores N/A

                                              Review Count

                                              A-

                                              Number of reviews in the past 365 days

                                              16

                                              Manager’s Review Engagement

                                              A

                                              Percentage of reviews responded to

                                              93.75%

                                              Manager’s Review Reply Time

                                              B+

                                              Average time to respond to reviews

                                              5.38 days

                                              Features & Amenities

                                              Laundry
                                              • Washer/Dryer
                                              Parking
                                              • Other
                                              • Surface Lot
                                              • Parking
                                              Pets
                                              • Cats Allowed
                                                Rent: $35. Restrictions: We welcome 2 pets per apartment home. There is a $375 pet fee and pet rent is $35. For more information, please call our leasing office. Pet Limit: 2
                                                Less Info
                                                More Info
                                              • Dogs Allowed
                                                Rent: $35. Restrictions: We welcome 2 pets per apartment home. There is a $375 pet fee and pet rent is $35. For more information, please call our leasing office. Pet Limit: 2
                                                Less Info
                                                More Info
                                              Other
                                              • Air Conditioning
                                              • Balcony/Deck
                                              • Bark Park
                                              • Business Center
                                              • Cat Friendly
                                              • Clubhouse
                                              • Controlled Access
                                              • Dishwasher
                                              • Dual Entrance Resort-Style Swimming Pool
                                              • Fitness Center
                                              • Hardwood Floors
                                              • Large Dog Friendly
                                              • On-Site Maintenance
                                              • Package Lockers
                                              • Playground
                                              • TV Lounge
                                              • Tennis Court
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                                              Leasing

                                              The Arboretum Apartments feature incredibly spacious one and two bedroom floor plans including fabulous loft layouts. The Arboretum community, a renowned South Charlotte Apartment complex, has the classic Charlotte wow-factor! From soaring 9 ceilings and private balconies to inset gas fireplaces and oversized walk-in closets, every luxury amenity has been accounted for. And when you re ready to relax or get some exercise, you won t be disappointed with our outdoor resort-style swimming pool, indoor lap pool, a lighted tennis court, or newly upgraded fitness center with cardio equipment and weights. If you want to rent Arboretum Apartments in one of South Charlotte s premier luxury communities, your incredible experience begins at The Arboretum. Nestled on 27 exquisitely manicured acres at the crossroads of Pineville-Matthews Road and Providence Road, our apartments in Arboretum Charlotte offers the undisputed best location in South Charlotte.
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                                              Leasing Options

                                                • Available months 15

                                              Office Hours

                                              • Sunday: Closed
                                              • Monday - Friday: 08:30 AM - 05:30 PM
                                              • Saturday: 10:00 AM - 05:00 PM
                                              This community is managed by

                                              Greystar

                                              A-
                                              A-
                                              Communities
                                              3816

                                              Questions & Answers (2)

                                              Anonymous
                                              Asked on: 11/07/2017
                                              Q: Can you hear your neighbors within your unit?
                                              Maureen_B
                                              Answered on: 08/28/2018
                                              A: No, barely.
                                              Anonymous
                                              Answered on: 11/07/2017
                                              A: Absolutely. Some buildings have two story apartments on the second floor and you can hear when your neighbors are going up and down the stairs.
                                              Anonymous
                                              Answered on: 11/07/2017
                                              A: No. But if it's a ground floor unit sometimes you can hear fast walking steps from upper floor.
                                              Anonymous
                                              Asked on: 11/06/2017
                                              Q: What is the estimated utility bill for one person?
                                              Anonymous
                                              Answered on: 11/06/2017
                                              A: 150 all utilities

                                              Frequently Asked

                                              How is The Arboretum Apartments Rated?
                                              Based on 371 number of votes by renters, The Arboretum Apartments is currently rated 4.2 out of 5 stars.
                                              How satisfied are residents with the upkeep and overall appearance of the grounds at The Arboretum Apartments?
                                              The Arboretum Apartments is rated 4.8 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                              How effective was the maintenance team when resolving your problem?
                                              The Arboretum Apartments is rated 4.9 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                              What are noise levels like at The Arboretum Apartments?
                                              The Arboretum Apartments is rated 4.4 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                              How safe is The Arboretum Apartments?
                                              The Arboretum Apartments is rated 4.7 out of 5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                              How satisfied are residents with the neighborhood?
                                              The Arboretum Apartments is rated 4.7 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                              How satisfied are residents with the staff at The Arboretum Apartments?
                                              The Arboretum Apartments is rated 4.7 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                              How often does management engage with reviews?
                                              Managers have responded to 93.75% of their community reviews in the past year.
                                              How quickly does management engage with reviews?
                                              Managers have replied within 5.38 days to their community reviews in the past year.
                                              Who manages The Arboretum Apartments?
                                              Greystar
                                              What is the pet policy at The Arboretum Apartments?
                                              Cats Allowed
                                              Rent: $35
                                              Restrictions: We welcome 2 pets per apartment home. There is a $375 pet fee and pet rent is $35. For more information, please call our leasing office
                                              Pet Limit: 2
                                              Dogs Allowed
                                              Rent: $35
                                              Restrictions: We welcome 2 pets per apartment home. There is a $375 pet fee and pet rent is $35. For more information, please call our leasing office
                                              Pet Limit: 2
                                              What types of floor plans are available?
                                              1 Bed, 1 Bath
                                              2 Beds, 2 Baths
                                              What is the move-in special?
                                              Up to $1,000 off select units Base Rent for One and Two Bedroom Homes!* *Minimum lease term applies. Other costs and fees excluded.

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                                              Beds

                                              0

                                              Baths

                                              0

                                              Under New Management

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                                              The Arboretum Apartments is a 629 - 1,355 sq. ft. apartment in Charlotte in zip code 28270. This community has a 1 - 2 Beds, 1 - 2 Baths Nearby cities include Matthews, Pineville, Belmont, Mount Holly, Harrisburg, Huntersville, Cramerton, Indian Trail, Lake Wylie, Fort Mill, IndianLand, Indian Land, and Tega Cay.

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