The Arboretum Apartments
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7700 Arboretum Drive, Charlotte, NC 28270

4.2

(371 Reviews)

Move-In Specials

Up to $1,000 off select units Base Rent for One and Two Bedroom Homes!* *Minimum lease term applies. Other costs and fees excluded.

Reviews

4.2 rating

371 total reviews

(

141 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Current Resident 912806

Resident 2016

1.8

7/27/2016

When I moved here on this Monday, I supposed to get the apartment ready by 10 AM with upgraded unit. 1. But I got the apartment at 3 PM and even the carpet was just cleaned that time so it was all wet every room. We have to keep our stuff on wet carpet only. 2. The Bedroom electric sockets are all open they told us they will get fixed by evening but 2 days over no one shows yet. Very very poor maintenance. 3. As per upgraded unit they told before moving that all water faucets and sink will be new one. But when we got apartment only the kitchen faucet is new one rest all sink faucets are old and very hard to operate. 4. The bathroom light is not working but still not get fix even after 2 days even calling them multiple time by phone, email and personally went there to club house. 5. When I saw the old reviews are very good so I thought to move here. but I come know after moving here that the resident over here put good ratings because they are getting some dollars discount in monthly rental for giving good reviews. 6. Before signing the lease the staff is very good while talking but after signing lease they become rude. Please do not move here.

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Current Resident 176312

Resident 2013 - 2016

5.0

7/27/2016

I have been living here from past 3+years Prompt in all maintenance calls Very friendly courteous staff (Catherine, rahel.. all staff ) Package drop off from UPS,USPS etc.. Nice club house and business center Gym Nice and wonderful community overall I am very happy with my stay here, and I recommend to all my friends. yes, during management transitioning period, there were some hiccups but now its all good.

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    Mikia89

    Resident 2014 - 2016

    4.5

    9/6/2016

    The Arboretum apartments is a safe neighborhood. I love how close it is to the Arboretum plaza. The neighbors are really nice and friendly.

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      Ctw322

      Resident 2016

      4.0

      7/22/2016

      I love the location! Everything is within walking distance. The staff are friendly and engaging. Maintenance is also friendly and helpful. Love all the amenities.

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        5600monkeynuts

        Resident 2014 - 2016

        5.0

        7/21/2016

        Great amenities. Centrally located to uptown. Friendly staff. Large rooms.

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          Kingofharts

          Resident 2016 - 2017

          5.0

          3/7/2017

          All around great place to live!

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            Tboohene86

            Resident 2011 - 2016

            4.7

            7/5/2016

            I have lived here for 5 years going into my 6th year everyone here has been very helpfull and has made the experience positive! I have been with the new management company for 2 years and have been impressed with Kathryn (one of the sales managers) the most! She has gone above and beyond the call of duty to meet and exceed my needs! Thanks to her expertise, I have effortlessly been able to continue my residency here at Arboretum Apartments!

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              Current Resident 492698

              Resident 2016

              5.0

              6/30/2016

              I love this area! I lived in a duplex before and with a recent rent hike I couldn't afford to live there anymore. After endless hours of searching I decided on The Arboretum Apartments and just moved in! So far I am so happy about this change! The apartment is adorable, the location is fantastic and the neighborhood is awesome (indoor and outdoor pool anyone?)!

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                keldyshshopping

                Resident 2016

                4.7

                6/22/2016

                Great location. This is the right place you can live in if you need commute to uptown by bus everyday. For near the crossroad, there is a little noise if you open the windows, buy acceptable. The room of the apartment is huge and staff are kind.

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                  ysyijiashopping

                  Resident 2016

                  4.7

                  6/22/2016

                  good location, big room of the apartment, kind staff.

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                    haripandi

                    Resident 2016

                    5.0

                    6/22/2016

                    Good and recommended for friends

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                      summerssam34@gmail.com

                      Resident 2015 - 2016

                      5.0

                      6/7/2016

                      awesome employees that really care about my needs and the location is perfect. i really enjoy the amenities here, indoor pool and hot tub are great!

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                        margeubank

                        Resident 2016

                        5.0

                        6/7/2016

                        Ive really enjoyed living at the Arboretum Apartments. The employees at the leasing center are very kind and the maintenance staff does a great job at keeping the complex clean. The location is great as it is right across the street from everything you need and only 20 minutes from uptown Charlotte. Over all very pleased!

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                          bridoughty1

                          Resident 2014 - 2016

                          5.0

                          6/7/2016

                          I am very happy with the service I receive from the maintenance staff if there is ever an issue. The sales managers are always so helpful, Kathryn has helped me numerous times and is a great employee! I also love how now we can pay our rent and apartment utilities bills on the new app! Very convenient!

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                            tjdixon

                            Resident 2014 - 2016

                            4.3

                            5/19/2016

                            The location is awesome, very convenient to everything. Staff members are friendly.

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                              Bhavesh Thakkar

                              Resident 2016

                              4.3

                              5/18/2016

                              I recently moved into this apt and I am happy with the apartment and the knowledge and approach of the team here. They are very professional and helpful in their approach. I look forward for a quality stay out here.

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                                Current Resident 42080

                                Resident 2016

                                4.8

                                5/18/2016

                                I have just recently moved into The Arboretum Apartments, and I Absolutely Love It!!! I have a completely upgraded and spacious apartment. The grounds are maintained well and the staff here is more than accommodating. I recommend this neighborhood with the highest possible rating.

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                                  bart turner

                                  Resident 2016

                                  5.0

                                  5/14/2016

                                  Outstanding customer service and support.

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                                    itzmme

                                    Resident 2016

                                    5.0

                                    5/12/2016

                                    Great Location and Beautiful Apartments. Nice upgrades and love that they have in unit washer and dryer. The staff is so friendly and helpful and made my move a great transition! Highly recommended!

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                                    g21wadhwa

                                    Resident 2015 - 2016

                                    3.7

                                    4/20/2016

                                    It's been amazing experience in the Arboretum.community is clean and the staff is very helpful. We enjoy neighbourhood as shopping mall, cinnebare, Walmart is just walking distance. Of course, we like this community because the school is nearby and bus stop which helps me going to downtown. We recommended to many of our friends and most of them are with us in this community :)

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                                      KiranKumarPabbisetty

                                      Resident 2012 - 2016

                                      4.2

                                      4/13/2016

                                      I love to live in this prime location, this is my 5th year living here. Excellent home schools, CTC Bus stop just outside connecting to uptown, malls, hospitals. All apartments are upgraded, having brand new appliances like Dish washer, Refrigerator, brand new wooden cabinets and floor, outside beautiful greenery. Quick turnaround service experts and nice front office staff.

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                                        clemund

                                        Resident 2015 - 2016

                                        5.0

                                        4/13/2016

                                        Great location and awesome staff! Wonderful environment for families with children, great sense of community!

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                                          Susie C.

                                          Resident 2015 - 2016

                                          4.7

                                          3/23/2016

                                          Dustin, one of the maintenance men has done work in my apartment from time to time. He was very professional, kind, and did a good job each time. He was easy to talk to and explain the problems to. Dustin is certainly an asset to the apartment complex. My dealings with the office staff have also been good (especially Catherine). UPS dropped off a package to the office when I wasn't home ( a heavy microwave) and little Catherine insisted on carrying it to my car when I got there because I had a broken ankle. An example of going above and beyond to help me. When I want something looked at they are quick to write up a work order and get to it right away. They are accommodating when I need some help and are extremely polite and courteous both in person and on the telephone. This is not once in a while but always. I appreciate all they do to make my life easier and better.

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                                            Mmathley

                                            Resident 2016

                                            5.0

                                            3/21/2016

                                            Amazing location, close to everything, and great neighbors.

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                                              Sarang_munshi

                                              Resident 2016 - 2017

                                              4.5

                                              2/28/2017

                                              Great location. Great staff. Lot of natural light

                                                Floor Plans & Pricing

                                                1 Bedroom

                                                The Willow

                                                5 Available Units

                                                1 Bed, 1 Bath | 782 sq. ft.

                                                Contact property for pricing

                                                See Floor Plan Details

                                                The Peachtree

                                                5 Available Units

                                                1 Bed, 1 Bath | 629 sq. ft.

                                                Contact property for pricing

                                                See Floor Plan Details

                                                The Banyon

                                                3 Available Units

                                                1 Bed, 1 Bath | 963 sq. ft.

                                                Contact property for pricing

                                                See Floor Plan Details

                                                2 Bedrooms

                                                The Dogwood

                                                4 Available Units

                                                2 Beds, 2 Baths | 1,355 sq. ft.

                                                Contact property for pricing

                                                See Floor Plan Details

                                                The Magnolia

                                                1 Available Unit

                                                2 Beds, 2 Baths | 1,139 sq. ft.

                                                Contact property for pricing

                                                See Floor Plan Details

                                                Disclaimer: Special, prices and availabilities subject to change.

                                                epIQ Ratings

                                                What is epIQ?

                                                The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                epIQ Report Card

                                                In partnership with SatisFacts™

                                                Community epIQ Grade

                                                A
                                                A

                                                Renter Ratings

                                                A

                                                Review Ratings (from 16 reviews)

                                                Noise

                                                4.4

                                                Grounds

                                                4.8

                                                Safety

                                                4.7

                                                Office Staff

                                                4.7

                                                Maintenance

                                                4.9

                                                Neighborhood

                                                4.7

                                                Survey Scores N/A

                                                Review Count

                                                A-

                                                Number of reviews in the past 365 days

                                                16

                                                Manager’s Review Engagement

                                                A

                                                Percentage of reviews responded to

                                                93.75%

                                                Manager’s Review Reply Time

                                                B+

                                                Average time to respond to reviews

                                                5.38 days

                                                Features & Amenities

                                                Laundry
                                                • Washer/Dryer
                                                Parking
                                                • Other
                                                • Surface Lot
                                                • Parking
                                                Pets
                                                • Cats Allowed
                                                  Rent: $35. Restrictions: We welcome 2 pets per apartment home. There is a $375 pet fee and pet rent is $35. For more information, please call our leasing office. Pet Limit: 2
                                                  Less Info
                                                  More Info
                                                • Dogs Allowed
                                                  Rent: $35. Restrictions: We welcome 2 pets per apartment home. There is a $375 pet fee and pet rent is $35. For more information, please call our leasing office. Pet Limit: 2
                                                  Less Info
                                                  More Info
                                                Other
                                                • Air Conditioning
                                                • Balcony/Deck
                                                • Bark Park
                                                • Business Center
                                                • Cat Friendly
                                                • Clubhouse
                                                • Controlled Access
                                                • Dishwasher
                                                • Dual Entrance Resort-Style Swimming Pool
                                                • Fitness Center
                                                • Hardwood Floors
                                                • Large Dog Friendly
                                                • On-Site Maintenance
                                                • Package Lockers
                                                • Playground
                                                • TV Lounge
                                                • Tennis Court
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                                                Leasing

                                                The Arboretum Apartments feature incredibly spacious one and two bedroom floor plans including fabulous loft layouts. The Arboretum community, a renowned South Charlotte Apartment complex, has the classic Charlotte wow-factor! From soaring 9 ceilings and private balconies to inset gas fireplaces and oversized walk-in closets, every luxury amenity has been accounted for. And when you re ready to relax or get some exercise, you won t be disappointed with our outdoor resort-style swimming pool, indoor lap pool, a lighted tennis court, or newly upgraded fitness center with cardio equipment and weights. If you want to rent Arboretum Apartments in one of South Charlotte s premier luxury communities, your incredible experience begins at The Arboretum. Nestled on 27 exquisitely manicured acres at the crossroads of Pineville-Matthews Road and Providence Road, our apartments in Arboretum Charlotte offers the undisputed best location in South Charlotte.
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                                                Leasing Options

                                                  • Available months 15

                                                Office Hours

                                                • Sunday: Closed
                                                • Monday - Friday: 08:30 AM - 05:30 PM
                                                • Saturday: 10:00 AM - 05:00 PM
                                                This community is managed by

                                                Greystar

                                                A-
                                                A-
                                                Communities
                                                3816

                                                Questions & Answers (2)

                                                Anonymous
                                                Asked on: 11/07/2017
                                                Q: Can you hear your neighbors within your unit?
                                                Maureen_B
                                                Answered on: 08/28/2018
                                                A: No, barely.
                                                Anonymous
                                                Answered on: 11/07/2017
                                                A: Absolutely. Some buildings have two story apartments on the second floor and you can hear when your neighbors are going up and down the stairs.
                                                Anonymous
                                                Answered on: 11/07/2017
                                                A: No. But if it's a ground floor unit sometimes you can hear fast walking steps from upper floor.
                                                Anonymous
                                                Asked on: 11/06/2017
                                                Q: What is the estimated utility bill for one person?
                                                Anonymous
                                                Answered on: 11/06/2017
                                                A: 150 all utilities

                                                Frequently Asked

                                                How is The Arboretum Apartments Rated?
                                                Based on 371 number of votes by renters, The Arboretum Apartments is currently rated 4.2 out of 5 stars.
                                                How satisfied are residents with the upkeep and overall appearance of the grounds at The Arboretum Apartments?
                                                The Arboretum Apartments is rated 4.8 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                How effective was the maintenance team when resolving your problem?
                                                The Arboretum Apartments is rated 4.9 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                What are noise levels like at The Arboretum Apartments?
                                                The Arboretum Apartments is rated 4.4 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                How safe is The Arboretum Apartments?
                                                The Arboretum Apartments is rated 4.7 out of 5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                How satisfied are residents with the neighborhood?
                                                The Arboretum Apartments is rated 4.7 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                How satisfied are residents with the staff at The Arboretum Apartments?
                                                The Arboretum Apartments is rated 4.7 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                How often does management engage with reviews?
                                                Managers have responded to 93.75% of their community reviews in the past year.
                                                How quickly does management engage with reviews?
                                                Managers have replied within 5.38 days to their community reviews in the past year.
                                                Who manages The Arboretum Apartments?
                                                Greystar
                                                What is the pet policy at The Arboretum Apartments?
                                                Cats Allowed
                                                Rent: $35
                                                Restrictions: We welcome 2 pets per apartment home. There is a $375 pet fee and pet rent is $35. For more information, please call our leasing office
                                                Pet Limit: 2
                                                Dogs Allowed
                                                Rent: $35
                                                Restrictions: We welcome 2 pets per apartment home. There is a $375 pet fee and pet rent is $35. For more information, please call our leasing office
                                                Pet Limit: 2
                                                What types of floor plans are available?
                                                1 Bed, 1 Bath
                                                2 Beds, 2 Baths
                                                What is the move-in special?
                                                Up to $1,000 off select units Base Rent for One and Two Bedroom Homes!* *Minimum lease term applies. Other costs and fees excluded.

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                                                Baths

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                                                Under New Management

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                                                The Arboretum Apartments is a 629 - 1,355 sq. ft. apartment in Charlotte in zip code 28270. This community has a 1 - 2 Beds, 1 - 2 Baths Nearby cities include Matthews, Pineville, Belmont, Mount Holly, Harrisburg, Huntersville, Cramerton, Indian Trail, Lake Wylie, Fort Mill, IndianLand, Indian Land, and Tega Cay.

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