4.5
$500 OFF 1st MONTH move in by 4/4
4.5 rating
365 total reviews
(
305 Verified
)
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Summarized by generative AI from text of customer reviews
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Updated Review
Current Resident 802226
Verified Resident • 2005 - 2021
3.5
11/10/2021
This community is perfect for a single person. The apartment is very spacious with a lot of storage space. The grounds are kept up pretty good. The buildings could be pressure washed a few more times a year.
Current Resident 964365
Verified Resident • 2021
5.0
10/25/2021
The apartment was clean and is in a great location. I am 15 minutes from my job at fort bragg. It's also in a great location as far as shopping and convenience to food. Over all I would highly recommend this apartment.
Current Resident 941749
Verified Resident • 2021
4.0
8/19/2021
Great location! It's nice and quiet, set back into a safe neighborhood. Pretty much all the residents are friendly and the units overall are very nice and spacious. The utilities are a little dated but they work great! Also the grounds are really well maintained, it's very pretty here!
Updated Review
Current Resident 670893
Verified Resident • 2016 - 2021
4.5
8/16/2021
Location is very convenient for shopping, dining, or anything else you need. Office personnel will help you any way they can. Gorgeous lake, pool, gym, playground. Apartments big with big closets, .!1
Current Resident 940298
Verified Resident • 2021
4.2
8/16/2021
The community is gated with pass card/pass code entry. There is a small lake to the East side of the property which is pleasant to view from my deck. I have a 2 BR/2 bath unit. The appliances are not all that up to date and there in no microwave. Trash is picked up daily which is nice, but not sure worth 50/month. Cable and internet is included. I haven't contacted Spectrum yet to see what the equipment fee is to get the cable as still moving in.
Updated Review
Current Resident 927527
Verified Resident • 2021
5.0
8/6/2021
The community is very quiet and the neighbors are all very friendly. I also love the location of this apartment. The maintenance staff is very friendly and always comes to fix the problem very quickly.
Current Resident 934134
Verified Resident • 2021
5.0
8/2/2021
So far everything is perfectly fine and we have a beautiful view from the lake to our apartment. The apartment has lots of windows that gives the apartment a natural light and freshness from outside. I will surely recommend this apartment to my friends.
Current Resident 931739
Verified Resident • 2021
5.0
7/26/2021
Good experience and worked with us very well. Acceptance of pets is always a plus for we look to them as family. We were pressed on time but they had availability when we needed it when no one else did.
7/28/2021
Current Resident 926803
Verified Resident • 2021
4.7
7/12/2021
it's a nice community. i love the fact that the trash, cable and wifi are included in rent. it's very conveniently placed between the city and different t restaurants. the neighborhood is overall very quiet.
7/28/2021
Current Resident 926477
Verified Resident • 2021
5.0
7/12/2021
I love the environment of this neighborhood. People are very friendly, administration is knowledgeable and fast. They are open on Saturday so if you are busy during weekdays you can visit them on Saturday.
7/28/2021
Updated Review
Current Resident 905102
Verified Resident • 2020 - 2021
5.0
7/7/2021
It's nice and quiet here. The people are nice and respectful. The staff fix things quickly. I love the gated community but they need to have Intercom's for the Apartments's and some way if they can't get in to turn around.
7/9/2021
Current Resident 876714
Verified Resident • 2021
5.0
6/14/2021
Excellent experience and staff super friendly service and nice we have a parking space available anytime the property look clean the gym have excellent machines and clean my kids love the pool is clean
6/15/2021
Current Resident 910433
Verified Resident • 2021
5.0
5/31/2021
The staff was very friendly, they made me feel comfortable right from the start. The move in process was quick and easy. I definitely recommend these apartments to anyone who is looking for a new home.
6/2/2021
Current Resident 910227
Verified Resident • 2021
4.8
5/31/2021
So far our experience here at Hidden Lake has been fantastic. We love our apartment design and how big the bedrooms are compared to most apartments. The neighbors here are super friendly and quiet. It's also a plus that Hidden Lake is located away from the busy part of Fayetteville, but also close to everything we need. The only problem we have ran into so far is our gate code not working. It made it a bit hard to move our things in, but I'm sure it'll be resolved when the office opens after the weekend. I'd definitely recommend Hidden Lake to anyone looking to move.
6/2/2021
Updated Review
Current Resident 884731
Verified Resident • 2021
4.8
5/31/2021
This community is absolutely awesome they treat everyone that loves here great makes you feel good about living somewhere. Maintenance is great and fast. Very pet friendly and roomy. The pool and the gym are awesome and the staff and very very helpful. Trash is easy and parking is close love this place and will be staying a while
6/2/2021
Current Resident 909392
Verified Resident • 2021
4.7
5/28/2021
Amy and Regan were very helpful and responsive with my quick move in process. They had my apt furnished on super short notice and the community was ready to welcome me when I arrived. They also provided a great move in bag with all the essentials so I didn't have to rummage around to find simple things like paper towels the first day!!
6/2/2021
Current Resident 906796
Verified Resident • 2021
3.8
5/21/2021
The apartment complex is general is great, as well as the maintenance staff. Maintenance orders are usually done on the same day if not the next. There's a nice dog park and a decent sized pool, and valet trash is nice to have. The only complaint is neighbors that are not respectful of quiet hours, although the office workers have been quick to respond when I make an inquiry or have a question.
5/26/2021
francesrod
Prospect • Visited 2021
3.7
5/21/2021
I did an in-person tour with the assistant manager. She was very polite, friendly and very helpful. I really liked the location, the appearance of the apartment complex, and the amenities. So I was really looking forward to moving into this apartment. I was the first person to apply for this unit, so I was told I had a good chance of getting it approved. This in-person tour was conducted on or about 8 May, I completed the application that evening. I stressed to the assistant manager that my lease expires end of this month (31 May). The unit would not be available unit 10 June, which I was fine with that. I just wanted to ensure I had a roof over my head before my current lease expired. Especially since I have been house/apartment hunting for the past month or so. And I really liked this apartment. I left numerous messages to find out the status of my application, to no success have I received a callback. I don't understand why it's taking so long for this application approval process. I meet all the requirements but that still didn't help me any. I called today (21 May) and FINALLY spoke to the assistant manager in which she told me I got approved! Why is it that I had to call and why did it take this long? Fortunate for me, I did not sit on my behind and wait. I continued my apartment/house hunting during this time. It is stressful enough not knowing where your next residence will be and not hearing back from this place is totally unacceptable. I was fortunate to be at the right place at the right time and found a beautiful apartment complex in which I was approved in less than 48 hours. Since I never had the opportunity to live here, I can only rate the staff and the lack of consideration they took in assisting a future tenant move in. I can only imagine what issues I would come across if I did move in. At any rate, things happen for a reason.
6/2/2021
Updated Review
Current Resident 781772
Verified Resident • 2020 - 2021
5.0
5/5/2021
I currently work and live here. I love the gym and the pool the most. One of my favorite things to do is go by the lake during sunset and paint. I am really fortunate to live and work here. I have met some amazing people.
5/19/2021
Updated Review
Current Resident 822407
Verified Resident • 2020 - 2021
4.7
5/3/2021
Quiet and clean community. I would definately reccomend it to family and friends.Maintenance is helpful and very respectful the pool is kept up and there's hardly any upkeep that isn't maintained. I personally think the community should offer canoe rides to the kids between certain summer hours
5/5/2021
Current Resident 262119
Verified Resident • 2020 - 2021
3.5
4/24/2021
Thankfully there is new management at the community. She is very considerate, listening to all of our concerns with no judgement and offering just as much concern when looking into how to make the remainder of our stay comfortable. I wish the new manager had been here all along!
6/19/2021
Former Resident 811712
Resident • 2020 - 2021
1.8
4/18/2021
If I could leave a worse rating I would and with that being said LIVE ANYWHERE ELSE, BUT HERE! Fayetteville has so many apartment complexes in town and this one should be your LAST option. I had so many issues here from before I even moved in. Before I even moved in they gave me the wrong move in date and had me set to move in on a Sunday. It wasn’t until 2 days before my projected move in date that they said they wrote the wrong date and are closed on Sundays. I had signed for this date weeks in advanced and they didn’t care that I had all my arrangements made since they were “only pushing it a day out” Once traveling 3 hours to move in, the moment I stepped foot in the apartment I was told I had to wait an hour to move in because someone was waxing the UNCLEANED FLOORS with dirt and hair being waxed into the floor. Not to mention I actually arrived 30 minutes after I told them I should be there, so there was no reason the apartment should not have been finished. And actually since I was running behind I was contacted to ask when I was planning to show up because the person I signed with was about to go to lunch lol. The apartment had stains on the ceiling, broken tile, red sauce on cabinets and on fan strings. A few light switch covers weren’t even on and bad patch work on others. Besides all of that whenever I needed to speak to someone throughout my 10 months living there you could never reach someone on the phone and had to leave several messages and still sometimes would not get a call back. Had to file TWO police reports on neighbors for vandalism and threats from other residents and the apartment complex did absolutely nothing. Even WITH proof of evidence leading from our apartment door to theirs damaging our things not once, but twice. They said they couldn’t get in the middle of it since the other residents stated differently yet we’re running past our door on several occasions yelling slurs and more trying to get us to come out and fight. The laundry room was always disgusting and unkept. There were times where other residents came and crashed gatherings with out her friends and residents just bc “they lived there and had more of a right to stay”, threatened to “beat someone’s ---” because laundry was moved after sitting there taking up space for 5 hours, and even more. Between the staff and some of the residents I had in counters with I have never had a worse living experience in my life. I recommend living literally anywhere else.
6/19/2021
Current Resident 894274
Verified Resident • 2019 - 2021
4.3
4/16/2021
I love the community and it's nice for a small family like mine. It's just my son and myself in the apartment. Nice and quiet and the neighbors are friendly. The only thing I don't like is the trash can over filling.
Current Resident 650512
Resident • 2021
5.0
4/9/2021
My son received a job offer in Fayetteville and needed to find a great apartment quickly. After lots of searching he chose Hidden Lake. I assisted and was very impressed with the professionalism of the entire staff. Over the course of several days I corresponded with 3 different staff members. They all were very courteous and went out of their way to assist with many, many questions given he was moving from another state. I now know why Hidden Lake receives so many positive reviews and I want to make sure the staff is recognized for their efforts.
4/13/2021
Current Resident 890503
Verified Resident • 2021
5.0
4/7/2021
Awesome experience on the whole process of moving in my new apartment. The ladies at front desk was so courteous and kind & very prompt. I Gladly give you guys 5 Stars!!!! Thank u for making my move smooth as possible.
4/9/2021
Creston
3 Available Units
1 Bed, 1 Bath | 763 sq. ft.
$1,006
See Floor Plan Details
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1 Available Unit
1 Bed, 1 Bath | 769 sq. ft.
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3 Available Units
2 Beds, 2 Baths | 1,050 sq. ft.
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1 Available Unit
2 Beds, 2 Baths | 1,210 sq. ft.
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Grove
2 Beds, 2 Baths | 1,105 sq. ft.
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Tillery
3 Available Units
3 Beds, 2 Baths | 1,239 sq. ft.
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Bryson
1 Available Unit
3 Beds, 2 Baths | 1,240 sq. ft.
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Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 6 reviews)
Noise
4.0
Grounds
4.2
Safety
4.3
Office Staff
4.3
Maintenance
5.0
Neighborhood
4.7
Survey Scores (from 25 surveys)
Move-In Survey
4.1
Maintenance & Support Survey
4.7
Review Count
Number of reviews in the past 365 days
6
Manager’s Review Engagement
Percentage of reviews responded to
83.33%
Manager’s Review Reply Time
Average time to respond to reviews
2.33 days
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Hidden Lake is a 763 - 1,240 sq. ft. apartment in Fayetteville in zip code 28314. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,006. Nearby cities include Franklinton, Hope Mills, Spring Lake, Pembroke, Erwin, Polkton, Dunn, Lillington, Aberdeen, Southern Pines, Coats, Pinehurst, and Carthage.