Reviews
4.4 rating
471 total reviews
(
446 Verified
)
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Summarized by generative AI from text of customer reviews
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Current Resident 224913
Verified Resident • 2015 - 2016
4.8
3/18/2016
I love it. The staff in the office was helpful from the beginning and with whatever I need. My apartment is spacious, the rooms are a great size. So many things are within walking distance. Very friendly and safe environment. I have recommended many to this community.
3/19/2016
Current Resident 222095
Verified Resident • 2016
4.2
3/7/2016
Colonial Grand at Huntersville provided me with an excellent move in experience. I was able to pick up my key when my movers arrived. The process and paperwork was mostly done online, which was quick and easy. The service they provided was excellent. It's a complex I definitely recommend moving into.
3/8/2016
Current Resident 221307
Verified Resident • 2016
4.0
3/2/2016
Excellent community! Had no trouble moving in. Maintenance is done very quickly and efficiently. So far very satisfied. The staff is very friendly and accommodating. The property is maintained well. Only negative point is that the trash compactor is so far away. They should have multiple.
3/3/2016
Current Resident 220893
Verified Resident • 2016
4.5
2/29/2016
When we were considering CG as our new home, Brandy went FAR above and beyond, even calling other CG communities for availability in areas which may have been more convenient. I am glad we chose Huntersville! SUPER maintenance crew! AWFUL parking!
3/1/2016
Current Resident 217152
Verified Resident • 2015 - 2016
2.8
3/2/2016
Office personnel make false promises and then refuse to accept any past verbal agreements. Already had at least 3 bad experiences related to this. Simply talking sweet does not solve issues. It has to be supplemented with solid work ethics towards bringing open issues to a satisfactory closure.
2/12/2016
Current Resident 214197
Verified Resident • 2015 - 2016
4.0
1/29/2016
just moved in, great so far. let's hope it continues! we moved in for the community, the surrounding area and the convenience to my fiances work. the only issues we had were the traffic issues going towards south charlotte, but there is always a price to pay!
1/31/2016
Current Resident 289291
Resident • 2015 - 2016
1.0
1/9/2016
Please avoid renting here. Staff is just rude and money minded. First of all we were very unhappy the day we moved in because the model apartment what they showed was very misleading. The house we ended up with was a basement type, dark and creepy. if they had shown us this house previously, we would have never rented it. After the first lease term they drastically increased our rent amount and when questioned they showed the "take it or leave it " attitude because of which we had to vacate and lose a lot of money and energy. They wont care about their renters satisfaction as far as they are in demand and somebody is waiting to move in. I have never given any negative reviews online but I could not stop myself from writing this as I can atleast stop some innocent folks from renting here. Colonial Grand management should be more careful in choosing their staff. I am so much hurted by the name colonial Grand that I am for ever done with this community. I am not renting it anywhere.
1/19/2016
Current Resident 210064
Verified Resident • 2015 - 2016
5.0
1/8/2016
Love the location of this apartment - close to everything. Staff is great, very responsive. Community is quiet and residents are friendly. Lots of storage space in our updated unit. We like everything about living here so far! Would recommend to anyone.
1/9/2016
Current Resident 204974
Verified Resident • 2015 - 2018
4.7
6/10/2018
Great community! Although, when at full capacity they need additional parking or need to enforce the two car policy. Staff is friendly and service requests are usually done within 1 day. The pool area is wonderful. There is also a fire pit, but the pool closes at dusk and the fire pit is in the pool area, so it closes at dusk, also. Doesn't give much time to use the fire pit.
12/16/2015
Current Resident 203250
Verified Resident • 2015 - 2018
4.5
7/4/2018
The staff are quite nice, help me with many things when I am working on the computer. They need to keep a backup for the printer when cartridge runs dry. when I see any needs around grounds they take care quickly.
2/22/2017
Current Resident 202272
Verified Resident • 2015
5.0
12/2/2015
We have just recently moved into CG@ Huntersville and the staff was amazing! We moved from out of State so we basically had to do everything over the phone and without the help of the office staff (Brandy and Kaylee) it would not have been possible. We had only a few weeks to get everything done and they were right on top of it and here we are! :) The community has more than exceeded my expectations. We are very pleased!
12/3/2015
malum
Resident • 2013 - 2015
1.0
11/25/2015
I would NEVER ever recommend this place! The grounds are dark and creepy, the leasing staff is rude, and the pool and common areas are disgusting! I find it hard to believe all these positive reviews are legitimate -- who writes a nice review anonymously?? This place is such a dump even the employees move out because they won't live here. Every person that lived here when I first moved in has since moved out. But that's okay because they made room for all the trash with their housing vouchers to move right in.
12/3/2015
Current Resident 200473
Verified Resident • 2015
4.2
11/23/2015
I love colonial grand! Staff is amazing and everything is super clean and updated. I love all of the amenities they have to offer. I'm am so happy I decided to move to this complex! If you're looking for an affordable, amazing place to live, this is it!
11/24/2015
Current Resident 199705
Verified Resident • 2014 - 2015
4.7
11/20/2015
Nice, quiet community. Office staff and maintenance staff are courteous and friendly. Love my community! Huntersville is a great town to live in and Colonial Grand is one of the best communities in the area. Living here is fantastic!!! . . .
11/21/2015
Current Resident 195027
Verified Resident • 2015
3.8
11/2/2015
It's been positive so far. The only thing that I wish would be better is the lighting around the complex. There are well lit areas and then there are really dark areas. I would also like to see more trash bins that are exclusively for trash and not for dog waste.
11/3/2015
Current Resident 190037
Verified Resident • 2014 - 2015
4.7
10/11/2015
The community is always, very well kept,management is been good. Front desk women are very polite. Everything is close, we have 24 hrs pharmacy and supermarket which is convenient at any time. Everybody respect eachorher. And Management is quick to respond.
10/12/2015
Current Resident 189815
Verified Resident • 2015
5.0
10/9/2015
Great experience, had issues getting my application processed, the staff helped me every step of the way to get my things in order and facilitated me getting the appartment. Absolutely fantastic premises, love the pool and grills out there. Look forward to a nice year here.
10/11/2015
Current Resident 189121
Verified Resident • 2015 - 2016
5.0
3/22/2016
In my 7 months living at Colonial Grand Huntersville, I have been very happy with my apartment, and impressed at the courteous, professional staff here. I would highly recommend this community to anyone apartment shopping in Huntersville.
10/8/2015
Current Resident 185732
Verified Resident • 2015
5.0
9/22/2015
------------------- have been phenomenal. From the moment that I walked in and inquired to move in day, they have addressed all my questions and/or concerns. Even after I moved in, the same great attitude carried over. I am really glad that I picked this community.
9/23/2015
Current Resident 182399
Verified Resident • 2014 - 2015
5.0
9/9/2015
Management and Maintenance staff is excellent and very prompt! I experienced an outage with my air conditioner unit late Sunday Afternoon. I placed a call to their after hours number, Maintenance arrived within 15 minutes, and resolved my issue.
9/10/2015
Current Resident 182028
Verified Resident • 2015
4.5
9/9/2015
Excellent service nnnn nnnnn xxxnxnxxnxnnxnxnnxnxnxxnnxnxnxnxnnxnxnxnxnnxnxnxnxnxnnxnxnxnxnxnxnxnxnxnxnnxxnnxnxnxnxnxnxnxnxnxnxnnxnxnnxnxnxnxnxnnxnxnxnnxnxnxnxnxnxnnxnxnxnxnxnnxnxnxnxnnxnxnxnxnxnxnnxnxxnxnxnnxnxnxnnxnxnxn
9/10/2015
Updated Review
Current Resident 177836
Verified Resident • 2015
2.7
8/24/2015
Not the best customer service received from property manager. Felt from the beginning when I signed my lease wile communicating via emails with property manager that they were being deceiving. I was supposed to receive an incentive for signing and the manager simply forgot.
8/25/2015
Current Resident 177042
Verified Resident • 2015
5.0
8/21/2015
This community is a great place to stay and looks beautiful.amenities are good, lot of trees in the community and we'll maintained surroundings. I will recommend to my friends in future. Good gym facilities are available and we'll maintained.
8/22/2015
Current Resident 175193
Verified Resident • 2015
4.7
8/15/2015
Just moved in so short comments. AlL I can say now is the staff has been very co operative till date. The move in was smooth and professiona. I find the environment peaceful and near to shopping complex. The school is highly rated. One suggestion : APT complex need to have more garbage collection centers.
8/16/2015
Current Resident 173850
Verified Resident • 2014 - 2015
5.0
8/11/2015
Great place to live. very nice Apt. Only thing i think is bad is that the rent is way to high for the area. You have apts being built all around this area and the price keeps going up. other than that everything else is nice and a great place to live.
8/12/2015
Floor Plans & Pricing
1 Bedroom
11B
1 Bed, 1 Bath | 762 sq. ft.
$1,428 - $2,928
See Floor Plan Details
11A
1 Bed, 1 Bath | 652 sq. ft.
$1,513 - $3,428
See Floor Plan Details
11C
1 Bed, 1 Bath | 840 sq. ft.
$1,568 - $2,943
See Floor Plan Details
2 Bedrooms
22A
2 Beds, 2 Baths | 965 sq. ft.
$1,503 - $2,288
See Floor Plan Details
22C
2 Beds, 2 Baths | 1,104 sq. ft.
$1,518 - $2,493
See Floor Plan Details
22B
2 Beds, 2 Baths | 1,048 sq. ft.
$1,598 - $2,573
See Floor Plan Details
3 Bedrooms
32C
3 Beds, 2 Baths | 1,331 sq. ft.
See Floor Plan Details
32A
3 Beds, 2 Baths | 1,327 sq. ft.
$1,918 - $3,593
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
epIQ Ratings
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
epIQ Report Card
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 21 reviews)
Noise
4.7
Grounds
4.3
Safety
4.3
Office Staff
4.4
Maintenance
4.7
Neighborhood
4.7
Survey Scores N/A
Review Count
Number of reviews in the past 365 days
21
Manager’s Review Engagement
Percentage of reviews responded to
95.24%
Manager’s Review Reply Time
Average time to respond to reviews
2.52 days
Features & Amenities
- Washer/Dryer
- Covered Lot
- Garage Lot
- Surface Lot
- Covered Parking
- Detached Garages
- Garage
- One Car Garage
- Cats AllowedRestrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.Less InfoMore Info
- Dogs AllowedRestrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.Less InfoMore Info
- 24-Hour Emergency Maintenance
- 24-Hour Fitness Center
- ADA Accessible
- Air Conditioner
- Air Conditioning
- Balcony or Patio
- Built-in Desks
- Business Center
- Car Wash Location on Site
- Cat Friendly
- Clubhouse with Kitchen
- Coffee Bar
- Courtyard
- Digital Thermostats
- DishWasher
- Disposal
- Double Vanity
- Energy and Water Efficient Appliances
- Hardwood Floors
- Heat
- Heating
- Ice Maker
- Kitchen Islands
- Kitchen Pantries
- Large Closets
- Large Dog Friendly
- Microwave
- On-Site Management
- On-site Courtesy Officer
- Outdoor Grilling and Picnic Area
- Outdoor Patio with Fire Pit
- Oven
- Pest Control
- Pet-Friendly Community
- Range
- Recycling Program
- Redesigned Interiors
- Refrigerator
- Refrigerator and Freezer
- Resort Style Pool
- Shower Tub Combo
- Smart Home Technology Systems
- Tiled Flooring
- Walk In Closets
- Yoga
Leasing
Leasing Options
- None
Office Hours
- Sunday: Closed
- Monday - Friday: 10:00 AM - 06:00 PM
- Saturday: 10:00 AM - 05:00 PM
Questions & Answers (0)
Frequently Asked
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MAA Huntersville is a 652 - 1,331 sq. ft. apartment in Huntersville in zip code 28078. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,428 - $3,593. Nearby cities include Cornelius, Davidson, Denver, Mooresville, Mount Holly, Concord, Kannapolis, Terrell, Charlotte, Harrisburg, Stanley, Belmont, and Sherrills Ford.