4.4 rating
471 total reviews
(
446 Verified
)
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Summarized by generative AI from text of customer reviews
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Current Resident 763139
Verified Resident • 2020
5.0
1/30/2020
So Far so good. The leasing office is very nice. They are prompt to notify me when I receive packages. Maintenance man is very prompt with repairs and pleasant. The grounds seem to be kept up, everything seems good living here
1/31/2020
Current Resident 762485
Verified Resident • 2019 - 2020
4.7
1/30/2020
The apartment is very homey. appliances are all updated and really pretty. The grounds are very well kept. The staff are extremely friendly and helpfull the the gardens are beautiful. The pool and grill area are very well kept and a very relaxing atmosphere.
1/31/2020
Current Resident 762986
Verified Resident • 2019 - 2020
4.8
1/22/2020
I have enjoyed living in Colonial Grand. The apartment is set up tastefully, the neighborhood has side walks, and mature trees which add character to the community. The office staff are friendly and helpful.
1/23/2020
Current Resident 762929
Verified Resident • 2015 - 2020
5.0
1/8/2020
Living here has been a great experience for me and family, area super convenient to all needs. Friendly and professional Property Management & Staff that are very personable and caring. Would definitely recommend living in this community.
1/9/2020
Current Resident 713919
Verified Resident • 2019
5.0
11/4/2019
Great and awesome experience. Useful team and very well kept environment. Never thought my first time renting would be such an easy breeze. Big thanks to Curtis Lee for being so helpful with the process!
11/7/2019
Current Resident 693685
Verified Resident • 2019
3.5
9/11/2019
Excellent location but maintenance would have been better for the rent being taken. Maintenance response is not great but work done by them is good. Management and leasing office staff also needs to communicate better with renters.
9/14/2019
Current Resident 691811
Verified Resident • 2019
4.8
9/8/2019
From the time I moved in July, the staff was great! The move in was smooth as well as the process. I love the grounds the people who live here. It is a great place to live. It convenient to stores and with the hospital across the street it is truly a nice place to live.i feel very safe living here at the Colonial Grand at Huntersville.
9/11/2019
Current Resident 678350
Verified Resident • 2019
5.0
8/14/2019
I needed a quick, short-term option as I sold my home. The apartment community managers understood the urgency and made every effort to accommodate my needs. I am so grateful for their kindness. Every encounter with them is pleasant and courteous, and they know each resident by name. The premises of community are well-maintained and I feel safe moving about the area. I would recommend this community to prospective tenants.
8/20/2019
Current Resident 677211
Verified Resident • 2019
5.0
8/11/2019
It has been a great experience so far. The staff is amazing, very friendly, and super personable. My maintenance requests are always quickly taken care of which is nice and they have been very reliable thus far.
8/14/2019
Current Resident 669202
Verified Resident • 2018 - 2019
5.0
9/5/2019
Love, love, love this community and apartments. The staff is amazing especially Curtis. He always goes above and beyond your expectations. They whole staff is friendly courteous, and just make you feel like family.
7/29/2019
Current Resident 649895
Verified Resident • 2019
3.5
6/7/2019
The community itself a good, the property manager is not. It's in a great location and has a homey feel. If you rent here talk to Curtis, he's very friendly and goes out his way to find the perfect spot for you.
6/11/2019
Current Resident 637604
Verified Resident • 2019
2.3
11/4/2019
There was problem after problem when I moved it. To me it wasnt clean because ther was cat or dog hair in the carpet when they said it was clean. Just simple things were not done to prepare us for our move in.
5/11/2019
Current Resident 616242
Verified Resident • 2018 - 2019
4.3
3/16/2019
I like the community. I'd wish that the community have better apartment in first and second floor with more space, cause third flour is not easy. ???????????????????- ???????????????????????????????????-
3/20/2019
Current Resident 616196
Verified Resident • 2019
4.2
3/15/2019
There's a lot of noise above the apartment and the dog owners let their dogs do their business outside right in front. Im on the first floor where the steps are and instead of the owners bringing their dogs down to the street they do it right on the dirt and bushes outside my window
3/20/2019
Updated Review
Susan_C612
Resident • 2017 - 2019
4.8
3/15/2019
I lived at Colonial Grand for 1 1/2 years and it was a great experience. Everything is well-maintained and clean. The staff - Michael, Curtis, Brian and Donna - are outstanding, and extremely responsive to their residents' questions and needs. Every maintenance request I ever submitted (whether in my apt or in the common spaces) were addressed quickly and done correctly. After each repair, they followed up to ensure my satisfaction. The amenities at this complex are great, and it has a great feel to the place. I gave "Safety" 4 stars because there are some areas at night that could stand a little more light. But they did recently upgrade much of their lighting, which greatly improved nighttime visibility in the corridors and along some of the walkways. All in all, a GREAT experience and - coming from a picky customer - I highly recommend Colonial Grand at Huntersville!
3/20/2019
Current Resident 562581
Verified Resident • 2017 - 2019
5.0
2/27/2019
This community is a great place to call home! The grounds are always in great shape. Pool and fitness center are nice. Walking distance to restaurants and stores. Office and maintenance team are super nice and helpful!
3/4/2019
Current Resident 606937
Verified Resident • 2019
4.8
2/27/2019
Feels like home from the minute you come into the office to request a tour of the facility. Once you see the beautifully landscaped property as you walk to the model home (which is stunning), you instantly visualize yourself living here in an absolutely welcoming community. The people living here have also been amazingly polite and helpful. This is truly an upscale way of life at a very reasonable rate compared to all the other communities I visited. One other positive I want to add is that it feels very safe and an extremely quiet complex. It is a lovely haven to walk your pets and meet your neighbors. Haven't had a chance to try the lovely pool or the extremely clean fitness center filled with Nautilus equipment! Feels better than just a home! So close to everything!
2/26/2019
Current Resident 604473
Verified Resident • 2017 - 2019
4.2
2/15/2019
Convenient to shopping, restaurants and work. Great location to the interstate. Interior upgraded finishes are welcomed. I can walk to many restaurants and shopping venues. The staff is always available to assist.
2/20/2019
Current Resident 599926
Verified Resident • 2017 - 2019
4.3
2/2/2019
Initially when I moved in there were some trouble makers in my building that consistently disturb the peace. They have since been removed from the premises and all has been quiet. I have no complaints and enjoy living here
2/6/2019
Current Resident 596093
Verified Resident • 2018 - 2019
4.0
1/23/2019
Colonial grand has been the best place I've lived. I feel safe, welcome, and the leasing office staff is so incredibly helpful. The only complaint I have is that my neighbors are very noisy, but of course this is no fault of the complex. Overall, it's been a great experience.
1/28/2019
Current Resident 587872
Verified Resident • 2018
5.0
12/28/2018
this community is excellent, they have first class attention, their areas are impeccable and the place is central to the commerce Publix pharmacy's ups supermarkets Harry tester bank Wells Fargo restaurant starbursts
1/3/2019
Current Resident 656293
Resident • 2018
4.2
11/26/2018
I love the community and the staff are really friendly, but just be prepared to spend at least $100 more than your rent every month for one reason or another. First of all, they don't tell you but they automatically charge $50 a month for Spectrum cable whether you use it or not. We moved from out of state where they don't have Spectrum so I had to set up an account, and the reps at Spectrum had no idea what I was talking about so it took about 2 hours being transferred around to different people to get my account where it would only charge me for internet. Also, this will be my 4th month living here are they are still finding move-in charges to charge me for. And as friendly as the staff is, they never seem to have any idea of what I'm being charged or why. I already think $1,200+ for a very small 2 bedroom (under 1,000 sq ft, I don't remember exactly) is too much to pay every month but add in everything else on top of it, I can live somewhere much bigger for less money! If you can catch it at a good price and it's within your budget it's a very nice community.
11/29/2018
Current Resident 574982
Verified Resident • 2018
5.0
11/24/2018
i absolutely love it, its a quiet comunity and its just under 15 minutes from my job, plus its close to anything i could possibly need such as grocery stores, shops and pharmacy's. leasing and club house staff are always willing to help with any concern
Current Resident 574591
Verified Resident • 2018
4.5
11/23/2018
Great so far! The staff has been very helpful and I appreciate their kindness to me during this time. The apartment overall is very nice and I've enjoyed living there. The only thing I wish were different are the locations of the mailboxes and trash.
11/26/2018
Former Resident 988179
Resident • 2018
1.3
10/16/2018
Terrible place to live. Very poor customer service. Don't let the pictures fool you it's not that nice. The lady's in the office are back stabbing. Lots of other options around. Be careful of there hidden fees they don't tell you about.
10/19/2018
11B
1 Bed, 1 Bath | 762 sq. ft.
$1,428 - $2,928
See Floor Plan Details
11A
1 Bed, 1 Bath | 652 sq. ft.
$1,513 - $3,428
See Floor Plan Details
11C
1 Bed, 1 Bath | 840 sq. ft.
$1,568 - $2,943
See Floor Plan Details
22A
2 Beds, 2 Baths | 965 sq. ft.
$1,503 - $2,288
See Floor Plan Details
22C
2 Beds, 2 Baths | 1,104 sq. ft.
$1,518 - $2,493
See Floor Plan Details
22B
2 Beds, 2 Baths | 1,048 sq. ft.
$1,598 - $2,573
See Floor Plan Details
32C
3 Beds, 2 Baths | 1,331 sq. ft.
See Floor Plan Details
32A
3 Beds, 2 Baths | 1,327 sq. ft.
$1,918 - $3,593
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
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Community epIQ Grade
Renter Ratings
Review Ratings (from 21 reviews)
Noise
4.7
Grounds
4.3
Safety
4.3
Office Staff
4.4
Maintenance
4.7
Neighborhood
4.7
Survey Scores N/A
Review Count
Number of reviews in the past 365 days
21
Manager’s Review Engagement
Percentage of reviews responded to
95.24%
Manager’s Review Reply Time
Average time to respond to reviews
2.52 days
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MAA Huntersville is a 652 - 1,331 sq. ft. apartment in Huntersville in zip code 28078. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,428 - $3,593. Nearby cities include Cornelius, Davidson, Denver, Mooresville, Mount Holly, Concord, Kannapolis, Terrell, Charlotte, Harrisburg, Stanley, Belmont, and Sherrills Ford.