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Award Winner
9721 Rose Commons Drive, Huntersville, NC 28078

4.4

(471 Reviews)
$1,428 - $3,593/mo

Reviews

4.4 rating

471 total reviews

(

446 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

Current Resident 309966

Verified Resident 2017 - 2021

5.0

2/6/2021

Nice place and good schools and all stores are very near by. All service calls will be attended within 1 business day. Convenient place to travel down to airport within 20mins. Hospitals are very nearby within 2miles. In nutshell, whatever we look for, everything is available within 10miles max.

    Property Manager Response

    2/8/2021

    Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

    Updated Review

    Review Author Icon

    Current Resident 779466

    Verified Resident 2020 - 2021

    3.5

    2/3/2021

    Do not move here unless you can afford $170.00 light bill for one month. The staff is unapproachable and uncaring at times. Sometimes you can't find a parking spot inside the complex and have to park on the streets.

      Property Manager Response

      2/5/2021

      Thank you for your review. We understand your frustration. Resident utility invoices and usage are handled through the utility company. Unfortunately our team does not handle this and we understand our management has connected with you on this. Regarding the parking, our community was designed to utilize street parking which is where the majority of residents park. We appreciate the opportunity to continue to serve you.
      Review Author Icon

      Current Resident 862281

      Verified Resident 2021

      5.0

      1/11/2021

      The staff here are really nice, honest, and knowledgeable. The community is very accessible to shops and hospital. There is easy access to the greenway. They are pet friendly. The community has security and is quiet.

        Property Manager Response

        1/13/2021

        We are so happy to read such a great review about MAA Huntersville! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
        Review Author Icon

        Current Resident 855446

        Verified Resident 2020

        4.0

        12/19/2020

        The team was friendly, helpful and attentive from the beginning with the tour by Curtis. He, Michael & Amanda are awesome and made the application, as well as the moving process almost seemless. Their willingness to provide any assistance needed no matter how small showed me we picked the right place.

          Property Manager Response

          12/24/2020

          Hi, thank you for your kind review; we are happy to pass along your comments to the team here at MAA Huntersville! We are always more than happy to assist you if anything else comes up. Take care.

          Updated Review

          Review Author Icon

          Current Resident 525854

          Verified Resident 2018 - 2020

          4.3

          12/2/2020

          the fitness room doesn't have new and useful devices and also this property doesn't have any play ground. ...........................................................

            Property Manager Response

            7/28/2021

            Thank you again for taking the time to let us know how we did. We hope you have a great day!

            Updated Review

            Review Author Icon

            Current Resident 271748

            Verified Resident 2016 - 2020

            5.0

            11/21/2020

            Nice place to live and close to many shopping stores and in a good school district. Rent is too high and some of the neighbors have hit our car and been put of control at pool at times. Staff is nice and maintenance is also good. In all, a nice place to live. Thank you

              Property Manager Response

              11/24/2020

              Thank you again for taking the time to let us know how we did. We hope you have a great day! We look forward to your next visit! Take care!
              Review Author Icon

              Current Resident 845446

              Verified Resident 2020

              4.0

              11/19/2020

              So far it's been a great experience. But there was one tenant who has since moved who had a loud barking dog. We could hear the dog barking through our apartment and I remember other tenants complaining.

                Property Manager Response

                11/22/2020

                Thank you for your kind review; we are happy to pass along your comments to the team here at MAA Huntersville!
                Review Author Icon

                Current Resident 831987

                Verified Resident 2020

                5.0

                10/12/2020

                The team was outstanding Curtis and Michael went above and beyond and truly provided a world class experience. I visited many communities but when it came to a final decision the fast and friendly service made all the difference.

                  Property Manager Response

                  10/15/2020

                  We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!
                  Review Author Icon

                  Current Resident 830919

                  Verified Resident 2020

                  4.5

                  10/10/2020

                  The office staff was great to work with and made the transition to a new apartment easy. I would recommend future residents to rent the renovated units. Publix, pharmacies, restaurants, and walking trails are nearby. It is in a good location.

                    Property Manager Response

                    10/12/2020

                    Your wonderful feedback and rating mean a lot to us. Thank you, and have a fantastic day!
                    Review Author Icon

                    Current Resident 829040

                    Verified Resident 2020

                    4.7

                    10/5/2020

                    Living here has been enjoyable and quiet. Management staff has been professional and extremely helpful. Neighborhood has so far been quiet and peaceful. I have recommended and will continue to recommend this property to anyone in search of somewhere to stay. Colonial Grand is not an ordinary apartment, it's a home!!!!

                      Property Manager Response

                      10/8/2020

                      We are glad we could provide you with such an enjoyable living experience! Your recommendation means so much to us and we're so happy to have earned it. We hope you have a great day!
                      Review Author Icon

                      Current Resident 815891

                      Verified Resident 2020

                      5.0

                      9/10/2020

                      We moved 8/29/20 and everyone has been helpful, kind and knowledgeable in the rent office. The community is quiet with a relaxing vibe so far. I hope it stays this way...i rarely see any of my neighbors but the one I met recently is pretty cool

                        Property Manager Response

                        9/12/2020

                        Thank you for sharing your positive experience!
                        Review Author Icon

                        Current Resident 802012

                        Verified Resident 2020

                        5.0

                        8/10/2020

                        You will absolutely love the team here. Curtis and Kayleigh took care of us and were amazing and super friendly. We had a deadline to find a new place and they made everything happen for us so quickly and easily. I love the community here.

                          Property Manager Response

                          8/13/2020

                          We're happy to hear you had such a positive experience with our staff! Please let us know if there is anything else we can do for you; we are more than happy to help!
                          Review Author Icon

                          Current Resident 797871

                          Verified Resident 2020

                          3.8

                          7/29/2020

                          Great team at leasing office. Very helpful and friendly. The complex and apartments are good. Good experience would recommend staying here. Liked it, will see how it turns out in the future. Liking it till now.

                            Property Manager Response

                            7/31/2020

                            Thank you for your kind words and wonderful recommendation! Please don't hesitate to reach out to us if there's anything more we can do!
                            Review Author Icon

                            Current Resident 797487

                            Verified Resident 2020

                            4.0

                            7/28/2020

                            Nice people and very quiet location easy access to restaurants and businesses complex seems well kept and clean. Easy access to interstate to get to Charlotte. Nice natural and walking area and clean fitness room

                              Property Manager Response

                              7/30/2020

                              We are so happy to read such a great review about Colonial Grand at Huntersville!
                              Review Author Icon

                              Current Resident 793352

                              Verified Resident 2017 - 2020

                              2.7

                              7/19/2020

                              My overall experience has been okay. I have had 3 families with small kinds, multiple animals move above me and you the noise is unbearable. I have been told my neighbors that office staff has told them that If I get upset about the noise, that I would be okay. I was told that if they keep making boisterous noise to call the police to make a paper trail because that is the only way they could do anything about it. This has made living here unbearable at times.

                                Property Manager Response

                                7/22/2020

                                Hello, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at your earliest convenience and allow us 48 business hours to return your inquiry so we may further assist you in working towards a resolution. Colonial Grand at Huntersville ResidentCare@maac.com
                                Review Author Icon

                                Current Resident 787967

                                Verified Resident 2016 - 2020

                                5.0

                                7/6/2020

                                Safe and well kept community, the response to any issues that may come up are taking care immediately. love the office team and staff. Everything is at a walking distance. The access to main roads and highways are a plus to this community

                                  Property Manager Response

                                  7/14/2020

                                  Hi, thank you so much for your positive comments about Colonial Grand at Huntersville! If you ever need anything else from us, please feel free to give us a call or stop by the office. Have an awesome day!
                                  Review Author Icon

                                  Current Resident 780567

                                  Verified Resident 2020

                                  4.7

                                  6/16/2020

                                  Great team! Extremely helpful! Quiet environment! Love my kitchen! Some of the floor plans are smaller, but perfect for temporary living. The area is super convenient. Curtis did and amazing job keeping us updated throughout the process and made move-in day stress free.

                                    Property Manager Response

                                    6/25/2020

                                    Hello, thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
                                    Review Author Icon

                                    Current Resident 779030

                                    Verified Resident 2020

                                    5.0

                                    6/12/2020

                                    Everything about this community has been great so far! From the moment I met Michael in the leasing office through my move in the team has been very nice. The environment is very pet friendly and there is plenty of parking.

                                      Property Manager Response

                                      6/15/2020

                                      Thank you so much for your positive comments about Colonial Grand at Huntersville and our team!
                                      Review Author Icon

                                      Current Resident 763673

                                      Verified Resident 2020

                                      4.7

                                      3/20/2020

                                      The Rental are very professional, and helpful ad good about helping you with any questions and information.I was very well please with the time I spent with the office personnel and in the time frame it took. They made me feel comfortable while i their presents, Mr Curtis, Mr Micheal annd Ms Kalie.

                                        Property Manager Response

                                        3/21/2020

                                        Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!
                                        Review Author Icon

                                        Current Resident 152619

                                        Verified Resident 2014 - 2020

                                        4.8

                                        3/17/2020

                                        After nearly five years, and after having lived in NYC in a great apartment, I truly have no complaints. Any issues I have had, have always been taken seriously, and quickly resolved. I have a good relationship with the administration staff, and feel as though I am treated like family. I am very happy that Kayleigh Carlisle is back as Manager, she is competent, professional and with the help of Curtis and Michael, runs a great business. no easy task, as this is a large community, with many people and many different needs. Grounds are well kept and I feel personally secure about myself and personal property. Of course, there have been complaints about noise etc., but I can honestly say that has not been my experience.

                                          Property Manager Response

                                          3/18/2020

                                          Thank you for taking the time to leave a review!
                                          Review Author Icon

                                          Current Resident 675609

                                          Verified Resident 2019 - 2020

                                          5.0

                                          3/3/2020

                                          The community is clean and feels safe. The amenities are exceptional, great pool and grill for cookouts. The school system is great and top food selections in the area. The movies at Birkdale village is nearby, lots of parking and family entertainment

                                            Property Manager Response

                                            3/4/2020

                                            Thank you for taking the time to leave a review!
                                            Review Author Icon

                                            Current Resident 762755

                                            Verified Resident 2019 - 2020

                                            4.3

                                            2/25/2020

                                            Everything was so nice. I actually did not get to tour before purchasing my apartment but it was very refreshing to have virtual tours that accurately depicted the space! The only thing was that my toilet was used my the workers and it wasn't clean ( the toilet) but they replaced it and service is always impeccable. The pool is great and they do a great job at keeping it clean. I don't have noise complaints and your in a prime location. The area is always clean and it makes you feel at home. I would advise to remember to lock your vehicles, the McDonalds close the the community encountered a potential robbery. If you're a black male I also feel like there's a lot of eyeballs that can make you feel uncomfortable. I do think there are some people with prejudice in the community but for the most part people mind their business. But it's comfortable and priced great. I think rental rates are increasing everywhere, but they for the most part have good rates( they change daily).

                                              Property Manager Response

                                              2/26/2020

                                              Thank you for sharing your experience. We would like to connect with you to discuss your feedback further. Please reach out to us at ResidentCare@maac.com and allow 48 business hours for a response.
                                              Review Author Icon

                                              Current Resident 763432

                                              Verified Resident 2020

                                              4.3

                                              2/20/2020

                                              The advertised price for the apartment was misleading. The Required monthly fees were not included. Not having a elevator to the 3rd floor, makes it hard to move in. The building numbers were not readily visible.

                                                Property Manager Response

                                                2/21/2020

                                                Thank you for sharing your experience. We would like to connect with you to discuss your feedback further. Please reach out to us at ResidentCare@maac.com and allow 48 business hours for a response.
                                                Review Author Icon

                                                Current Resident 729203

                                                Verified Resident 2019 - 2020

                                                4.8

                                                2/9/2020

                                                From the time that I called to inquire about the apartments I received outstanding customer service from Curtis. Although he was not available for my tour when I arrived in town Michael was also nice and provided great service and a warm and friendly welcome. Initially I was a little turned off by the proximity to the shopping areas, however I was fortunate enough to obtain an apartment in the back buildings and it is not a problem. The staff is always nice and courteous, warm and friendly, and have a pleasant way of making you feel at home.

                                                  Property Manager Response

                                                  2/10/2020

                                                  We always strive to provide top quality service, and are pleased to hear that you enjoyed your experience here!
                                                  Review Author Icon

                                                  Current Resident 763197

                                                  Verified Resident 2019 - 2020

                                                  5.0

                                                  2/6/2020

                                                  I love living in colonial grand Huntersville. The location is great, and within walking distance of several grocery stores, gas stations, restaurants and other businesses. It's only 10 minutes from downtown Charlotte which makes commuting a breeze even with the I-77 traffic. The staff has always been super friendly and is willing to help with anything you need. The community is super clean as well.

                                                    Property Manager Response

                                                    2/7/2020

                                                    Thank you for your kind words and this wonderful review!

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    11B

                                                    1 Bed, 1 Bath | 762 sq. ft.

                                                    $1,428 - $2,928

                                                    See Floor Plan Details

                                                    11A

                                                    1 Bed, 1 Bath | 652 sq. ft.

                                                    $1,513 - $3,428

                                                    See Floor Plan Details

                                                    11C

                                                    1 Bed, 1 Bath | 840 sq. ft.

                                                    $1,568 - $2,943

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    22A

                                                    2 Beds, 2 Baths | 965 sq. ft.

                                                    $1,503 - $2,288

                                                    See Floor Plan Details

                                                    22C

                                                    2 Beds, 2 Baths | 1,104 sq. ft.

                                                    $1,518 - $2,493

                                                    See Floor Plan Details

                                                    22B

                                                    2 Beds, 2 Baths | 1,048 sq. ft.

                                                    $1,598 - $2,573

                                                    See Floor Plan Details

                                                    3 Bedrooms

                                                    32C

                                                    3 Beds, 2 Baths | 1,331 sq. ft.

                                                    See Floor Plan Details

                                                    32A

                                                    3 Beds, 2 Baths | 1,327 sq. ft.

                                                    $1,918 - $3,593

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A
                                                    A

                                                    Renter Ratings

                                                    A

                                                    Review Ratings (from 21 reviews)

                                                    Noise

                                                    4.7

                                                    Grounds

                                                    4.3

                                                    Safety

                                                    4.3

                                                    Office Staff

                                                    4.4

                                                    Maintenance

                                                    4.7

                                                    Neighborhood

                                                    4.7

                                                    Survey Scores N/A

                                                    Review Count

                                                    A

                                                    Number of reviews in the past 365 days

                                                    21

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    95.24%

                                                    Manager’s Review Reply Time

                                                    A

                                                    Average time to respond to reviews

                                                    2.52 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Covered Lot
                                                    • Garage Lot
                                                    • Surface Lot
                                                    • Covered Parking
                                                    • Detached Garages
                                                    • Garage
                                                    • One Car Garage
                                                    Pets
                                                    • Cats Allowed
                                                      Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
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                                                      More Info
                                                    • Dogs Allowed
                                                      Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                      Less Info
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                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • 24-Hour Fitness Center
                                                    • ADA Accessible
                                                    • Air Conditioner
                                                    • Air Conditioning
                                                    • Balcony or Patio
                                                    • Built-in Desks
                                                    • Business Center
                                                    • Car Wash Location on Site
                                                    • Cat Friendly
                                                    • Clubhouse with Kitchen
                                                    • Coffee Bar
                                                    • Courtyard
                                                    • Digital Thermostats
                                                    • DishWasher
                                                    • Disposal
                                                    • Double Vanity
                                                    • Energy and Water Efficient Appliances
                                                    • Hardwood Floors
                                                    • Heat
                                                    • Heating
                                                    • Ice Maker
                                                    • Kitchen Islands
                                                    • Kitchen Pantries
                                                    • Large Closets
                                                    • Large Dog Friendly
                                                    • Microwave
                                                    • On-Site Management
                                                    • On-site Courtesy Officer
                                                    • Outdoor Grilling and Picnic Area
                                                    • Outdoor Patio with Fire Pit
                                                    • Oven
                                                    • Pest Control
                                                    • Pet-Friendly Community
                                                    • Range
                                                    • Recycling Program
                                                    • Redesigned Interiors
                                                    • Refrigerator
                                                    • Refrigerator and Freezer
                                                    • Resort Style Pool
                                                    • Shower Tub Combo
                                                    • Smart Home Technology Systems
                                                    • Tiled Flooring
                                                    • Walk In Closets
                                                    • Yoga
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                                                    Leasing

                                                    TOUR YOUR WAY! We have a tour to fit your needs- virtual, self-guided, or with a leasing agent. Luxury amenities and fine details await you at MAA Huntersville in Huntersville, NC. Each of our one-, two-, and three-bedroom apartment homes includes an in-unit washer/dryer, while select rental apartments feature new stainless steel appliances, bedroom ceiling fans, and built-in microwaves. Enjoy community perks, including the screened veranda overlooking the sparkling pool and the poolside grilling area. Residents love the on-site car wash and vacuum center, and the 24-hour workout facility. When you live at MAA Huntersville, you have direct access to the shopping and dining of uptown Charlotte and the outdoor fun on Lake Norman.
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                                                    Leasing Options

                                                      • None

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    MAA

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is MAA Huntersville Rated?
                                                    Based on 471 number of votes by renters, MAA Huntersville is currently rated 4.4 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at MAA Huntersville?
                                                    MAA Huntersville is rated 4.3 out of 5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    How effective was the maintenance team when resolving your problem?
                                                    MAA Huntersville is rated 4.7 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at MAA Huntersville?
                                                    MAA Huntersville is rated 4.7 out of 5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    How safe is MAA Huntersville?
                                                    MAA Huntersville is rated 4.3 out of 5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    MAA Huntersville is rated 4.7 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at MAA Huntersville?
                                                    MAA Huntersville is rated 4.4 out of 5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 95.24% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 2.52 days to their community reviews in the past year.
                                                    Who manages MAA Huntersville?
                                                    MAA
                                                    What is the pet policy at MAA Huntersville?
                                                    Cats Allowed
                                                    Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                                    Pet Limit: 2
                                                    Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                    Dogs Allowed
                                                    Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                                    Pet Limit: 2
                                                    Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

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                                                    Under New Management

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                                                    MAA Huntersville is a 652 - 1,331 sq. ft. apartment in Huntersville in zip code 28078. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,428 - $3,593. Nearby cities include Cornelius, Davidson, Denver, Mooresville, Mount Holly, Concord, Kannapolis, Terrell, Charlotte, Harrisburg, Stanley, Belmont, and Sherrills Ford.