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Award Winner
9721 Rose Commons Drive, Huntersville, NC 28078

4.4

(471 Reviews)
$1,428 - $3,593/mo

Reviews

4.4 rating

471 total reviews

(

446 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Current Resident 115379

Verified Resident 2009 - 2016

4.7

12/2/2016

This is a very quiet community. It's kept up, with a neat and tidy appearance. The office staff are super friendly and very helpful. We've never had any issues while living here. The included washer & dryer, and cable was a huge selling point.

    Property Manager Response

    12/2/2014

    Thank you for the kind words about Colonial Grand at Huntersville! We are so happy that you decided to join us here! Thank you again for the positive feedback, and please let us know if there is anything we can do to make your stay with us even better.
    Review Author Icon

    Current Resident 112715

    Verified Resident 2014

    4.0

    11/16/2014

    The move in to Colonial Grand Huntersville could not have been easier. The staff was great in ensuring that I was able to quickly move into my new apartment. They were swift in answering my questions and I had a lot of questions. I am happy with my new apartment.

      Property Manager Response

      11/17/2014

      Thank you for the wonderful review! We are so happy that you decided to make Colonial Grand at Huntersville your home! Thank you again for the positive feedback, and please let us know if there is anything we can do to make your stay with us as pleasant as possible.
      Review Author Icon

      Current Resident 110659

      Verified Resident 2014

      4.3

      11/5/2014

      Excellent neighborhood nearby 2 grocery stores, 2 malls, and dozens of resturants, apartments are cozy and very well maintained. Location is pet friendly with many trails and open spaces to play with your pets in, as well as a local groomers.

        Property Manager Response

        11/6/2014

        Thank you for the wonderful review! We are so happy that you decided to make Colonial Grand at Huntersville your home! Thank you again for the positive feedback, and please let us know if there is anything we can do to make your stay with us as pleasant as possible.
        Review Author Icon

        Current Resident 103782

        Verified Resident 2013 - 2015

        4.7

        11/13/2015

        Staff is great, reliable, and professional. Pets welcome. Pool open year round. Lots of sirens from nearby fire station. Apartments well maintained. The remodeled office and clubhouse are very pretty. Nice to have both gas and charcoal BBQs available. Entrance to walking trail nearby.

          Property Manager Response

          10/8/2014

          Thank you for the kind words about Colonial Grand at Huntersville! We are so happy that you decided to join us here! We apologize with your less than satisfactory experience with our pricing and leasing staff. Please feel free to stop by the leasing office at your convenience to discuss this issue further. Thank you again for the positive feedback, and please let us know if there is anything we can do to make your stay with us even better.
          Review Author Icon

          Nyfan1

          Resident 2011 - 2014

          3.3

          10/3/2014

          ! They traded one bad staff for a new staff that is just as bad! They never answer or return calls. There are no amenities yet you pay a mortgage! The dogs crap wherever. The neighbors leave trash outside the doors. It's insane to live like this!

            Property Manager Response

            10/13/2014

            Thank you for taking the time to express your concerns. We are sorry you have not had a pleasant experience. We make every effort to meet our residents' requests, and we can assure you that yours are no different. Please call or drop by the leasing office at your earliest convenience, so we can discuss this further. We look forward to continuing to provide you with top quality service at Colonial Grand at Huntersville.
            Review Author Icon

            Current Resident 100646

            Verified Resident 2014 - 2015

            4.8

            1/5/2015

            Great clean community with good customer service. Quiet community with nice pool. Nicely located near Publix, Harris Teeter, Earth Fare, I77, pharmacies, urgent care and Presbyterian hospital. Very satisfied with our temporary stay here.

              Property Manager Response

              9/25/2014

              Thank you for the wonderful review! We are so happy that you decided to make Colonial Grand at Huntersville your home! Thank you again for the positive feedback, and please let us know if there is anything we can do to make your stay with us as pleasant as possible.
              Review Author Icon

              Current Resident 99876

              Verified Resident 2014

              5.0

              9/22/2014

              I'm really pleased with this community. I enjoy taking morning walks and I have met so many nice people. As a native New Yorker I'm use to diversity. It pleases me to see the diversity in the many different cultures that live here. I feel right at home.

                Property Manager Response

                9/23/2014

                Thank you for the kind words about Colonial Grand at Huntersville! We are so happy that you decided to join us here! Thank you again for the positive feedback, and please let us know if there is anything we can do to make your stay with us even better.
                Review Author Icon

                Current Resident 98383

                Verified Resident 2014

                5.0

                9/17/2014

                My moving experience has been awesome. Kayleigh made the experience so easy and was able to help me with anything I needed. I love my new apartment and am so glad that I picked Colonial Grand! The staff is extremely helpful and always make me feel welcome when I come into the office. They are always there to answer my questions and always get back to me right away. Kayleigh was awesome, and was very helpful when there was an issue with the apartment that I was supposed to move into and they had me move into a different one. They worked with me and made it very easy to transition and figure everything out. I would definitely recommend this community to a friend!

                  Property Manager Response

                  9/18/2014

                  Thank you for the wonderful review! We are so happy that you decided to make Colonial Grand at Huntersville your home! Thank you again for the positive feedback, and please let us know if there is anything we can do to make your stay with us as pleasant as possible.
                  Review Author Icon

                  Current Resident 94844

                  Verified Resident 2014

                  3.8

                  9/3/2014

                  Previous management never solved any problems. The new management is still too new, but they don't seem yet to be addressing/solving my new noisy neighbors. If the situation doesn't change soon we most likely will move. It's sad because this place is perfect (with the exception of being a tad expensive) for my family as it's close to everything. But with half the maintenance crew being ineffective and management not addressing tenant problems, it's hard to justify tolerating the aggravation with the amount of money I pay. I could pay 20% less for an older apartment complex, and I know from personal references those competitors do not have the issues this higher priced community has. You would expect that paying what we pay here, which I consider on the high side, you would not have to deal with some of the things we deal with. I know that management is busy and I'd like to give the new people a chance, but it seems like they are overwhelmed. Sadly, all the "decent" people as I call them have moved out or in the process of moving out. It also appears that in an effort to fill their roughly 20% vacancy rate that they currently have the complex is putting anyone that can write a check in the place. I truly do hope things change for the better because I don't want to move again, but if they don't change I will move to avoid the BS.

                    Property Manager Response

                    9/5/2014

                    Thank you so much for taking the time to provide feedback. We apologize for any difficulties you have experienced during your time here with us and would hate to see you leave! We would really appreciate it if you would contact us in the office or on our resident concern line at 866-620-1130 with any concerns or issues. You can call us anytime and we will be sure to see what we can to do help make your experience here better.
                    Review Author Icon

                    Current Resident 92752

                    Verified Resident 2014

                    5.0

                    8/27/2014

                    My boyfriend & I just recently moved into a new apartment at The Colonial Grand at Huntersville. Not only is it beautiful, it's also located in a great area & the staff is super friendly and helpful! They're quick to get things done & follow up.

                      Property Manager Response

                      8/27/2014

                      Thank you for the amazing recommendation! We love hearing back from our residents, and feedback like yours helps us to know what we are doing right. Thank you so much for making Colonial Grand at Huntersville your home!
                      Review Author Icon

                      Current Resident 90131

                      Verified Resident 2014

                      4.5

                      8/18/2014

                      It's a beautiful place to live and very safety and the amenities are great and it's close to all stores with nice restaurants around and maintenance response it's been the best compare to others places I had leave before thanks for being so nice

                        Review Author Icon

                        Current Resident 88163

                        Verified Resident 2012 - 2014

                        3.0

                        8/8/2014

                        I like the community and being able to walk to the store as needed. I'm not too happy about having to pay for basic cable when most places include cable. The rent can be better priced. The residents are nice. There could be a better wifi system or included in the apartments.

                          Property Manager Response

                          8/13/2014

                          We are very sorry that you are having difficulties and would really appreciate it if you would call us in the office to discuss any concerns or outstanding issues.
                          Review Author Icon

                          Current Resident 87769

                          Verified Resident 2011 - 2014

                          2.2

                          8/7/2014

                          The view is decent, but apartment was in awful condition when I moved in. Maintenance staff is usually prompt with repairs, but they also sometimes promise things that are never completed. Management leaves a lot to be desired. I stay because moving is a pain, but I wouldn't recommend this property to a friend.

                            Review Author Icon

                            Current Resident 86661

                            Verified Resident 2014

                            4.3

                            8/4/2014

                            Love the gym and pool. Nice Newly painted apartments, makes it feel more like a home. Clean grounds. Needs a playground with a basketball goal. Not enough grounds for kids. Love the area, can walk to grocery stores, pharmacy, or restaurants.

                              Review Author Icon

                              Current Resident 78815

                              Verified Resident 2013 - 2014

                              5.0

                              11/10/2014

                              Great Customer Service. Nice Apartment Community. Great place to live. Very nearby to grocerie stores and restaurants. Very close to the Interstate. Friendly neighborhood and nice 24/7 gym facilities. Finally an awesome place to live.

                                Property Manager Response

                                10/28/2014

                                Thank you for the wonderful review! We are so happy that you decided to make Colonial Grand at Huntersville your home! Thank you again for the positive feedback, and please let us know if there is anything we can do to make your stay with us as pleasant as possible.
                                Review Author Icon

                                Current Resident 77947

                                Verified Resident 2014

                                5.0

                                6/24/2014

                                Thus far everyone has been great to work with. This is a very nice community with a nice group of people living there as residents. Apartment suites my needs well for being a home away from home. When maintenance is required staff has always been prompt and are excellent to work with.

                                  Review Author Icon

                                  Current Resident 76357

                                  Verified Resident 2014

                                  5.0

                                  8/28/2014

                                  We have had a very positive experience while living here. Maintenance has been terrific. The grounds are kept clean and plants are beautiful. The pool has plenty of lounge chairs. It is a very convenient place to live. It will be especially good when the Publix store opens.

                                    Property Manager Response

                                    8/29/2014

                                    Thank you for the kind words about Colonial Grand at Huntersville! We are so happy that you decided to join us here! Thank you again for the positive feedback, and please let us know if there is anything we can do to make your stay with us even better.
                                    Review Author Icon

                                    Current Resident 75489

                                    Verified Resident 2014 - 2016

                                    5.0

                                    1/27/2016

                                    My heater stopped working during a snowstorm and after hours. Despite these issues, they called me back promptly after I left a message and came to fix the issue quickly, shortly after they returned my call. The problem was resolved in a very timely and professional manner.

                                      Property Manager Response

                                      1/6/2015

                                      Thank you for the recommendation! We love hearing back from our residents, and feedback like yours helps us to know what we are doing right and what we need to improve upon. Thank you so much for making Colonial Grand at Huntersville your home!
                                      Review Author Icon

                                      Current Resident 73404

                                      Verified Resident 2014

                                      4.0

                                      6/3/2014

                                      We are here for a short time while our home is being built. We couldn't have asked for a smoother move-in process. All of the staff are very friendly and attentive. We would recommend this community to anyone seeking apartment living. Love the amenities!

                                        Review Author Icon

                                        Current Resident 72482

                                        Verified Resident 2009 - 2015

                                        4.2

                                        1/30/2015

                                        Really like this area and have been very happy here Just would like for rent not to be raised every year and new people moving in get discounts. Would like for all residents to pick up their own dog litter . I think other wise it has been a great area to live in and I like it very much

                                          Property Manager Response

                                          7/11/2014

                                          Thank you for the feedback. We would love for you to contact us in the office to discuss any suggestions or concerns. Please let us know what we can do to make your home here at Colonial Grand at Huntersville better!
                                          Review Author Icon

                                          Current Resident 71336

                                          Verified Resident 2010 - 2014

                                          5.0

                                          5/24/2014

                                          The service provided was quick and very efficient. The apartment was left clean as was the area that work was done. I have found that the office have always been courteous and truly care. Nick also demonstrates knowledge of what he is doing and besides being courteous and punctual is very efficient.

                                            Review Author Icon

                                            Current Resident 71294

                                            Verified Resident 2013 - 2014

                                            4.7

                                            5/23/2014

                                            This community has been a wonderful home for me for over the last year. It's central location offers easy access to anything your may need in the Charlotte region. Beautiful grounds and wonderful amenities in apartments are hard to beat in this area.

                                              Review Author Icon

                                              Current Resident 70319

                                              Verified Resident 2014 - 2015

                                              4.8

                                              12/7/2015

                                              The staff has been wonderful during our years here. My kids love the convenience of the stores and restaurants. We have everything we need for shopping and the amenities here are great. The staff is very responsive, courteous and friendly.

                                                Property Manager Response

                                                6/20/2014

                                                Thank you for your feedback. We love to hear back from our residents. Please do not hesitate to contact the office to let us know how we can make your experience at Colonial Grand at Huntersville better!
                                                Review Author Icon

                                                Current Resident 29545

                                                Resident 2013

                                                2.7

                                                12/19/2013

                                                The apartment its self is very nice, clean and cozy. The maintance men are extremely nice and very helpful. As far as the office staff, what I have expereinced has not been very good. Just pray that if you do choose to live here that you will never have to deal with the manager. She doesn't have the characteristics I would expect from a manager. I always dread having to deal with office staff because it seems SO unorganized. And can be very disrepectful.

                                                  Review Author Icon

                                                  Sunnybrook86

                                                  Resident 2013

                                                  4.5

                                                  10/29/2013

                                                  I moved into Colonial Grand at Huntersville about 2 months ago. I am really enjoying my apartment. My best friend and I rent a 2 bedroom unit. The apartments are nicely laid out with granite looking countertops, tall cherry cabinets and a build in desk. The closets are spacious and we have additional outside storage near our front door. Plus they come with a washer/dryer and free basic cable. We live on the 2nd floor and so far have no noise complaints and the staff seems very friendly. The location is awesome near rstaurants and retail. I would recommend this complex to anyone.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    11B

                                                    1 Bed, 1 Bath | 762 sq. ft.

                                                    $1,428 - $2,928

                                                    See Floor Plan Details

                                                    11A

                                                    1 Bed, 1 Bath | 652 sq. ft.

                                                    $1,513 - $3,428

                                                    See Floor Plan Details

                                                    11C

                                                    1 Bed, 1 Bath | 840 sq. ft.

                                                    $1,568 - $2,943

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    22A

                                                    2 Beds, 2 Baths | 965 sq. ft.

                                                    $1,503 - $2,288

                                                    See Floor Plan Details

                                                    22C

                                                    2 Beds, 2 Baths | 1,104 sq. ft.

                                                    $1,518 - $2,493

                                                    See Floor Plan Details

                                                    22B

                                                    2 Beds, 2 Baths | 1,048 sq. ft.

                                                    $1,598 - $2,573

                                                    See Floor Plan Details

                                                    3 Bedrooms

                                                    32C

                                                    3 Beds, 2 Baths | 1,331 sq. ft.

                                                    See Floor Plan Details

                                                    32A

                                                    3 Beds, 2 Baths | 1,327 sq. ft.

                                                    $1,918 - $3,593

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A
                                                    A

                                                    Renter Ratings

                                                    A

                                                    Review Ratings (from 21 reviews)

                                                    Noise

                                                    4.7

                                                    Grounds

                                                    4.3

                                                    Safety

                                                    4.3

                                                    Office Staff

                                                    4.4

                                                    Maintenance

                                                    4.7

                                                    Neighborhood

                                                    4.7

                                                    Survey Scores N/A

                                                    Review Count

                                                    A

                                                    Number of reviews in the past 365 days

                                                    21

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    95.24%

                                                    Manager’s Review Reply Time

                                                    A

                                                    Average time to respond to reviews

                                                    2.52 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Covered Lot
                                                    • Garage Lot
                                                    • Surface Lot
                                                    • Covered Parking
                                                    • Detached Garages
                                                    • Garage
                                                    • One Car Garage
                                                    Pets
                                                    • Cats Allowed
                                                      Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
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                                                      More Info
                                                    • Dogs Allowed
                                                      Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                      Less Info
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                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • 24-Hour Fitness Center
                                                    • ADA Accessible
                                                    • Air Conditioner
                                                    • Air Conditioning
                                                    • Balcony or Patio
                                                    • Built-in Desks
                                                    • Business Center
                                                    • Car Wash Location on Site
                                                    • Cat Friendly
                                                    • Clubhouse with Kitchen
                                                    • Coffee Bar
                                                    • Courtyard
                                                    • Digital Thermostats
                                                    • DishWasher
                                                    • Disposal
                                                    • Double Vanity
                                                    • Energy and Water Efficient Appliances
                                                    • Hardwood Floors
                                                    • Heat
                                                    • Heating
                                                    • Ice Maker
                                                    • Kitchen Islands
                                                    • Kitchen Pantries
                                                    • Large Closets
                                                    • Large Dog Friendly
                                                    • Microwave
                                                    • On-Site Management
                                                    • On-site Courtesy Officer
                                                    • Outdoor Grilling and Picnic Area
                                                    • Outdoor Patio with Fire Pit
                                                    • Oven
                                                    • Pest Control
                                                    • Pet-Friendly Community
                                                    • Range
                                                    • Recycling Program
                                                    • Redesigned Interiors
                                                    • Refrigerator
                                                    • Refrigerator and Freezer
                                                    • Resort Style Pool
                                                    • Shower Tub Combo
                                                    • Smart Home Technology Systems
                                                    • Tiled Flooring
                                                    • Walk In Closets
                                                    • Yoga
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                                                    Leasing

                                                    TOUR YOUR WAY! We have a tour to fit your needs- virtual, self-guided, or with a leasing agent. Luxury amenities and fine details await you at MAA Huntersville in Huntersville, NC. Each of our one-, two-, and three-bedroom apartment homes includes an in-unit washer/dryer, while select rental apartments feature new stainless steel appliances, bedroom ceiling fans, and built-in microwaves. Enjoy community perks, including the screened veranda overlooking the sparkling pool and the poolside grilling area. Residents love the on-site car wash and vacuum center, and the 24-hour workout facility. When you live at MAA Huntersville, you have direct access to the shopping and dining of uptown Charlotte and the outdoor fun on Lake Norman.
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                                                    Leasing Options

                                                      • None

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    MAA

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is MAA Huntersville Rated?
                                                    Based on 471 number of votes by renters, MAA Huntersville is currently rated 4.4 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at MAA Huntersville?
                                                    MAA Huntersville is rated 4.3 out of 5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    How effective was the maintenance team when resolving your problem?
                                                    MAA Huntersville is rated 4.7 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at MAA Huntersville?
                                                    MAA Huntersville is rated 4.7 out of 5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    How safe is MAA Huntersville?
                                                    MAA Huntersville is rated 4.3 out of 5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    MAA Huntersville is rated 4.7 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at MAA Huntersville?
                                                    MAA Huntersville is rated 4.4 out of 5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 95.24% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 2.52 days to their community reviews in the past year.
                                                    Who manages MAA Huntersville?
                                                    MAA
                                                    What is the pet policy at MAA Huntersville?
                                                    Cats Allowed
                                                    Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                                    Pet Limit: 2
                                                    Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                    Dogs Allowed
                                                    Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                                    Pet Limit: 2
                                                    Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

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                                                    Under New Management

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                                                    MAA Huntersville is a 652 - 1,331 sq. ft. apartment in Huntersville in zip code 28078. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,428 - $3,593. Nearby cities include Cornelius, Davidson, Denver, Mooresville, Mount Holly, Concord, Kannapolis, Terrell, Charlotte, Harrisburg, Stanley, Belmont, and Sherrills Ford.