3.9
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3.9 rating
386 total reviews
(
313 Verified
)
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Summarized by generative AI from text of customer reviews
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Current Resident 1232600
Verified Resident • 2022 - 2024
2.0
3/7/2024
The apartment I wanted wasn't ready by the move in date. MAA ended up giving me an upgraded one that was available! When they are doing renovations or repairs the times they give for them are never right. Either they didn't do it or they are still working way past when they said they would.
3/10/2024
Current Resident 1230438
Verified Resident • 2023 - 2024
4.8
2/29/2024
Is a great place to have your own apartment. It has a pool and a gym which makes it great because it's close but also it is pet friendly so you will be able to see a lot of animals and dogs out here. Recommend moving in this community.
3/1/2024
Current Resident 1229959
Verified Resident • 2023 - 2024
3.3
2/27/2024
Has a smart lock, be cautious who is on the lease. If you want it changed have to pay a $350 fee to get it charged and reapply for everyone on the lease.No playground for kids. Maintenance fixes problems within 24 hours during business hours.
2/29/2024
Current Resident 1213859
Verified Resident • 2023 - 2024
4.5
1/3/2024
So far, my experience at this community has been a positive one. The neighbors are nice and the leasing office is nice. When I moved in, everything was not communicated the best to me which would be my only complaint so far.
1/5/2024
Prospective Resident 1207734
Verified Prospect • Visited 2023
5.0
12/12/2023
Great area especially being in a gated community. I wish price was a little cheaper but it ok. Having a lake on property is a plus for my daughters and I. I really think this will be a good place for us.
12/13/2023
Updated Review
Current Resident 1201370
Verified Resident • 2023
4.8
11/28/2023
Everything I have requested to be done inside my apartment which was not much; was all done the next day. So my experience as a new resident is going great. The area is kept clean and it is quiet. Also it is easy access to stores. The staff is great and very informative
11/30/2023
Prospective Resident 1201858
Verified Prospect • Visited 2023
5.0
11/23/2023
Young lady that gave me a tour on Saturday the 18th was very nice and gave me lots of information. I can not remember her name but she was very professional and made sure all I had all the information I needed to apply
11/24/2023
Current Resident 1201362
Verified Resident • 2023
4.7
11/21/2023
So far staff is super nice and community is clean. Moving process and application was fast and staff was very helpful the whole time. Maya was there to answer all my questions in a timely manner. Great place to live.
11/23/2023
Prospective Resident 1197779
Verified Prospect • Visited 2023
4.8
11/9/2023
I went in not knowing what I would get. I read reviews before I arrived to the leasing Office. But, I had an opened mind when I arrived because sometimes people write bad reviews when they don't get what they want. Maya was great and very helpful and patient. Overall I had a good experience
11/11/2023
Prospective Resident 1197019
Verified Prospect • Visited 2023
5.0
11/7/2023
Si me interesa estos apartamentos aver si me califico y si me gustar?a los departamentos por qu? son muy bonitos y tambi?n kiero que me avisen si califico a los departamentos y espero que me comuniquen
11/9/2023
Current Resident 1163685
Verified Resident • 2023
4.2
7/27/2023
I haven't lived here for a month yet. So I don't have much to contribute to the exemption that they should expedite the speed at which claims are made with the maintenance department since I made a request and it took 2 demands for the problem to be resolved.
7/28/2023
Current Resident 1163491
Verified Resident • 2023
5.0
7/26/2023
Great! I love it! Great! I love it! Great! I love it! Great! I love it! Great! I love it! Great! I love it! Great! I love it! Great! I love it! Great! I love it! Great! I love it! Great! I love it! Great! I love it!
7/28/2023
Current Resident 1162218
Verified Resident • 2023
4.7
7/22/2023
Moved from out of state and was able to still access apartment even though wasn't able to make it before the leasing office closed. Met with manager next day to get access card and keys. Great communication throughout the whole process, nice friendly staff, and great community to live in!
7/24/2023
Updated Review
Current Resident 1063084
Verified Resident • 2021 - 2023
3.0
6/27/2023
This is a good place to live, with great maintenance , they help out and go the extra mile. Also most of staff are friendly and willing to help but you have a few staff who act unprofessional. But very good out comes.
6/29/2023
Prospective Resident 1154260
Verified Prospect • Visited 2023
2.3
6/27/2023
The office called to inform me I wouldn't need to fill out a form but I never received it. I called to ask about it and left 3 voicemails. Nobody answered or called me back. I then saw my application for as denied but I didn't see an email, receive a call back or voicemail, etc. very unprofessional and disrespectful.
6/28/2023
Current Resident 1140470
Verified Resident • 2023
4.2
5/13/2023
So far so good. Just moved in. Nice staff. The location is in a great place. The security around the facility as far as door locks and fence is a big plus.The car ports they offer was a big selling point.
5/15/2023
Updated Review
Current Resident 567882
Verified Resident • 2014 - 2023
4.7
3/16/2023
I've been here for 9 years and have always had clear communication by the office staff and maintenance team. Any time my husband and I have needed anything they are always prompt in responding and correcting any issue. Overall a great place to live!
3/19/2023
Updated Review
Current Resident 497175
Verified Resident • 2019 - 2023
2.2
3/11/2023
When we first moved to this complex it really felt like a community, in the last few years it has really fell downhill. We used to feel like we could really communicate with the office about real concerns, now if we go to them they treat us like we are beneath them if we don't shell out thousands of dollars.
3/13/2023
Updated Review
Current Resident 589811
Verified Resident • 2018 - 2023
3.8
3/10/2023
Good. Work was done promptly. Good location close to 40 and 540. Only put work request in this morning. Maintenance Did come after hours last week when new lock did not open. Like being on first floor. Like patio.
3/13/2023
Updated Review
Current Resident 1019365
Verified Resident • 2022 - 2023
4.2
1/24/2023
Good, prompt maintenance response, clean grounds, helpful front office staff. The gates could be working better however, and the gym would benefit from more machines. Overall, nice but slightly overpriced place to live.
1/26/2023
Updated Review
Current Resident 1088200
Verified Resident • 2022
5.0
12/1/2022
My exprieience so far has been wonderful ! Friendly and helpful team ! It was clean with brand new appliances ! Could not have asked for a better apartment . All my questions have been answered ! Very informative !
12/2/2022
Updated Review
Current Resident 986691
Verified Resident • 2019 - 2022
4.0
11/14/2022
Apartments are OK. Residents are OK. Pool and amenities are sufficient. Area is sufficiently clean. No problems with insects. Staff is helpful. Rent keeps going up. Good stores and restaurants nearby.
11/22/2022
Updated Review
Current Resident 1076563
Verified Resident • 2022
4.8
11/9/2022
Great staff, great neighbors and community are very friendly. Clean and organized, instructions were provided, and everything is sign accordingly. I can't be happier to choose Crabtree as my home.....
11/15/2022
Current Resident 1082991
Verified Resident • 2022
2.0
11/7/2022
I give this complex 2 1/2 stars. The gym is so so so dirty still after three months of moving in. After one month I had to get rid of a mouse myself. So many bugs!! Maintenance gets 0 stars. Upon move in I was showed a showroom home, beautiful!! However when moving in my apartment was nothing like it, and a big thing is the ribs/ showers were yellow and dirty and chipping. Maintenance and the front office is notified by online request and in person for all of my issues but not much is resolved. I cannot wait until my lease is up so I can move!!
11/13/2022
Current Resident 1076418
Verified Resident • 2022
4.3
10/17/2022
There was an issue with maintenance but it looks as if the new maintenance team is going to make things much better. The back area I am in has a nice area to sit. Everything is within 10 minutes. All types of shopping areas around. Good walking areas.
10/20/2022
11B
3 Available Units
1 Bed, 1 Bath | 863 sq. ft.
$1,083 - $2,478
See Floor Plan Details
11A
2 Available Units
1 Bed, 1 Bath | 783 sq. ft.
$1,233 - $2,338
See Floor Plan Details
22A
6 Available Units
2 Beds, 2 Baths | 1,018 sq. ft.
$1,398 - $3,338
See Floor Plan Details
22B
3 Available Units
2 Beds, 2 Baths | 1,108 sq. ft.
$1,333 - $3,198
See Floor Plan Details
32B
1 Available Unit
3 Beds, 2 Baths | 1,293 sq. ft.
$1,523 - $3,338
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 14 reviews)
Noise
3.9
Grounds
3.6
Safety
3.1
Office Staff
4.1
Maintenance
3.9
Neighborhood
4.4
Survey Scores N/A
Review Count
Number of reviews in the past 365 days
14
Manager’s Review Engagement
Percentage of reviews responded to
85.71%
Manager’s Review Reply Time
Average time to respond to reviews
24 days
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MAA Crabtree is a 783 - 1,293 sq. ft. apartment in Raleigh in zip code 27613. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,083 - $3,338. Nearby cities include Willow Spring, Cary, Garner, Apex, Rolesville, Morrisville, Wendell, Holly Springs, Clayton, Fuquay Varina, Durham, Youngsville, and Zebulon.