B+
B+
Award Winner
3300 Grove at Crabtree Crescent, Raleigh, NC 27613

3.9

(386 Reviews)
$1,083 - $3,338/mo

Move-In Specials

Lease Now for 4 weeks free! Certain exclusions may apply.

Reviews

3.9 rating

386 total reviews

(

313 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Current Resident 1232600

Verified Resident 2022 - 2024

2.0

3/7/2024

The apartment I wanted wasn't ready by the move in date. MAA ended up giving me an upgraded one that was available! When they are doing renovations or repairs the times they give for them are never right. Either they didn't do it or they are still working way past when they said they would.

    Property Manager Response

    3/10/2024

    Hi, we're disappointed to hear of the negative experience you had at our location. We would like the opportunity to connect with you so we can make your experience more positive. Please contact us at ResidentCare@maac.com and allow 48 business hours for a response - we look forward to hearing from you.
    Review Author Icon

    Current Resident 1230438

    Verified Resident 2023 - 2024

    4.8

    2/29/2024

    Is a great place to have your own apartment. It has a pool and a gym which makes it great because it's close but also it is pet friendly so you will be able to see a lot of animals and dogs out here. Recommend moving in this community.

      Property Manager Response

      3/1/2024

      Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!
      Review Author Icon

      Current Resident 1229959

      Verified Resident 2023 - 2024

      3.3

      2/27/2024

      Has a smart lock, be cautious who is on the lease. If you want it changed have to pay a $350 fee to get it charged and reapply for everyone on the lease.No playground for kids. Maintenance fixes problems within 24 hours during business hours.

        Property Manager Response

        2/29/2024

        Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to connect with you so we can make your experience more positive. Please contact us at ResidentCare@maac.com and allow 48 business hours for a response - we look forward to hearing from you.
        Review Author Icon

        Current Resident 1213859

        Verified Resident 2023 - 2024

        4.5

        1/3/2024

        So far, my experience at this community has been a positive one. The neighbors are nice and the leasing office is nice. When I moved in, everything was not communicated the best to me which would be my only complaint so far.

          Property Manager Response

          1/5/2024

          Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
          Review Author Icon

          Prospective Resident 1207734

          Verified ProspectVisited 2023

          5.0

          12/12/2023

          Great area especially being in a gated community. I wish price was a little cheaper but it ok. Having a lake on property is a plus for my daughters and I. I really think this will be a good place for us.

            Property Manager Response

            12/13/2023

            Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

            Updated Review

            Review Author Icon

            Current Resident 1201370

            Verified Resident 2023

            4.8

            11/28/2023

            Everything I have requested to be done inside my apartment which was not much; was all done the next day. So my experience as a new resident is going great. The area is kept clean and it is quiet. Also it is easy access to stores. The staff is great and very informative

              Property Manager Response

              11/30/2023

              Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
              Review Author Icon

              Prospective Resident 1201858

              Verified ProspectVisited 2023

              5.0

              11/23/2023

              Young lady that gave me a tour on Saturday the 18th was very nice and gave me lots of information. I can not remember her name but she was very professional and made sure all I had all the information I needed to apply

                Property Manager Response

                11/24/2023

                Hi, we're happy you found our staff to be so supportive during your experience here at MAA Crabtree. If you have any further questions, please don't hesitate to reach out!
                Review Author Icon

                Current Resident 1201362

                Verified Resident 2023

                4.7

                11/21/2023

                So far staff is super nice and community is clean. Moving process and application was fast and staff was very helpful the whole time. Maya was there to answer all my questions in a timely manner. Great place to live.

                  Property Manager Response

                  11/23/2023

                  Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
                  Review Author Icon

                  Prospective Resident 1197779

                  Verified ProspectVisited 2023

                  4.8

                  11/9/2023

                  I went in not knowing what I would get. I read reviews before I arrived to the leasing Office. But, I had an opened mind when I arrived because sometimes people write bad reviews when they don't get what they want. Maya was great and very helpful and patient. Overall I had a good experience

                    Property Manager Response

                    11/11/2023

                    Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
                    Review Author Icon

                    Prospective Resident 1197019

                    Verified ProspectVisited 2023

                    5.0

                    11/7/2023

                    Si me interesa estos apartamentos aver si me califico y si me gustar?a los departamentos por qu? son muy bonitos y tambi?n kiero que me avisen si califico a los departamentos y espero que me comuniquen

                      Property Manager Response

                      11/9/2023

                      Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!
                      Review Author Icon

                      Current Resident 1163685

                      Verified Resident 2023

                      4.2

                      7/27/2023

                      I haven't lived here for a month yet. So I don't have much to contribute to the exemption that they should expedite the speed at which claims are made with the maintenance department since I made a request and it took 2 demands for the problem to be resolved.

                        Property Manager Response

                        7/28/2023

                        Hello, we appreciate you taking the time to leave us this feedback. Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please reach out to us at ResidentCare@maac.com and allow us 48 business hours to respond so we can discuss your experience further.
                        Review Author Icon

                        Current Resident 1163491

                        Verified Resident 2023

                        5.0

                        7/26/2023

                        Great! I love it! Great! I love it! Great! I love it! Great! I love it! Great! I love it! Great! I love it! Great! I love it! Great! I love it! Great! I love it! Great! I love it! Great! I love it! Great! I love it!

                          Property Manager Response

                          7/28/2023

                          Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!
                          Review Author Icon

                          Current Resident 1162218

                          Verified Resident 2023

                          4.7

                          7/22/2023

                          Moved from out of state and was able to still access apartment even though wasn't able to make it before the leasing office closed. Met with manager next day to get access card and keys. Great communication throughout the whole process, nice friendly staff, and great community to live in!

                            Property Manager Response

                            7/24/2023

                            Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

                            Updated Review

                            Review Author Icon

                            Current Resident 1063084

                            Verified Resident 2021 - 2023

                            3.0

                            6/27/2023

                            This is a good place to live, with great maintenance , they help out and go the extra mile. Also most of staff are friendly and willing to help but you have a few staff who act unprofessional. But very good out comes.

                              Property Manager Response

                              6/29/2023

                              Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
                              Review Author Icon

                              Prospective Resident 1154260

                              Verified ProspectVisited 2023

                              2.3

                              6/27/2023

                              The office called to inform me I wouldn't need to fill out a form but I never received it. I called to ask about it and left 3 voicemails. Nobody answered or called me back. I then saw my application for as denied but I didn't see an email, receive a call back or voicemail, etc. very unprofessional and disrespectful.

                                Property Manager Response

                                6/28/2023

                                We strive to provide excellent service for our residents, and we welcome the opportunity to exceed your expectations. Thank you for providing this information so we can work to improve our services. We hope to hear from you soon.
                                Review Author Icon

                                Current Resident 1140470

                                Verified Resident 2023

                                4.2

                                5/13/2023

                                So far so good. Just moved in. Nice staff. The location is in a great place. The security around the facility as far as door locks and fence is a big plus.The car ports they offer was a big selling point.

                                  Property Manager Response

                                  5/15/2023

                                  Hi, we are very happy to have provided you with such a positive experience! We hope to see you soon!

                                  Updated Review

                                  Review Author Icon

                                  Current Resident 567882

                                  Verified Resident 2014 - 2023

                                  4.7

                                  3/16/2023

                                  I've been here for 9 years and have always had clear communication by the office staff and maintenance team. Any time my husband and I have needed anything they are always prompt in responding and correcting any issue. Overall a great place to live!

                                    Property Manager Response

                                    3/19/2023

                                    Hi, thank you so much for your positive comments about MAA Crabtree! If you have any further questions, please give us a call. We're always happy to help!

                                    Updated Review

                                    Review Author Icon

                                    Current Resident 497175

                                    Verified Resident 2019 - 2023

                                    2.2

                                    3/11/2023

                                    When we first moved to this complex it really felt like a community, in the last few years it has really fell downhill. We used to feel like we could really communicate with the office about real concerns, now if we go to them they treat us like we are beneath them if we don't shell out thousands of dollars.

                                      Property Manager Response

                                      3/13/2023

                                      Hi, we welcome the opportunity to turn your experience around. Please contact us at ResidentCare@maac.com and allow us 48 business hours for a response so we can better understand your situation. Thank you, MAA Crabtree

                                      Updated Review

                                      Review Author Icon

                                      Current Resident 589811

                                      Verified Resident 2018 - 2023

                                      3.8

                                      3/10/2023

                                      Good. Work was done promptly. Good location close to 40 and 540. Only put work request in this morning. Maintenance Did come after hours last week when new lock did not open. Like being on first floor. Like patio.

                                        Property Manager Response

                                        3/13/2023

                                        Hello, we appreciate you taking the time to leave us this feedback. Please reach out to us at your earliest convenience and allow us 48 business hours to return your inquiry so we may further assist you in working towards a resolution. MAA Crabtree ResidentCare@maac.com

                                        Updated Review

                                        Review Author Icon

                                        Current Resident 1019365

                                        Verified Resident 2022 - 2023

                                        4.2

                                        1/24/2023

                                        Good, prompt maintenance response, clean grounds, helpful front office staff. The gates could be working better however, and the gym would benefit from more machines. Overall, nice but slightly overpriced place to live.

                                          Property Manager Response

                                          1/26/2023

                                          Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

                                          Updated Review

                                          Review Author Icon

                                          Current Resident 1088200

                                          Verified Resident 2022

                                          5.0

                                          12/1/2022

                                          My exprieience so far has been wonderful ! Friendly and helpful team ! It was clean with brand new appliances ! Could not have asked for a better apartment . All my questions have been answered ! Very informative !

                                            Property Manager Response

                                            12/2/2022

                                            Hi, thank you so much for your positive comments about MAA Crabtree! If you have any further questions, please give us a call. We're always happy to help!

                                            Updated Review

                                            Review Author Icon

                                            Current Resident 986691

                                            Verified Resident 2019 - 2022

                                            4.0

                                            11/14/2022

                                            Apartments are OK. Residents are OK. Pool and amenities are sufficient. Area is sufficiently clean. No problems with insects. Staff is helpful. Rent keeps going up. Good stores and restaurants nearby.

                                              Property Manager Response

                                              11/22/2022

                                              Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

                                              Updated Review

                                              Review Author Icon

                                              Current Resident 1076563

                                              Verified Resident 2022

                                              4.8

                                              11/9/2022

                                              Great staff, great neighbors and community are very friendly. Clean and organized, instructions were provided, and everything is sign accordingly. I can't be happier to choose Crabtree as my home.....

                                                Property Manager Response

                                                11/15/2022

                                                Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!
                                                Review Author Icon

                                                Current Resident 1082991

                                                Verified Resident 2022

                                                2.0

                                                11/7/2022

                                                I give this complex 2 1/2 stars. The gym is so so so dirty still after three months of moving in. After one month I had to get rid of a mouse myself. So many bugs!! Maintenance gets 0 stars. Upon move in I was showed a showroom home, beautiful!! However when moving in my apartment was nothing like it, and a big thing is the ribs/ showers were yellow and dirty and chipping. Maintenance and the front office is notified by online request and in person for all of my issues but not much is resolved. I cannot wait until my lease is up so I can move!!

                                                  Property Manager Response

                                                  11/13/2022

                                                  Hi, we welcome the opportunity to turn your experience around. Please contact us at ResidentCare@maac.com and allow us 48 business hours for a response so we can better understand your situation. Thank you, MAA Crabtree
                                                  Review Author Icon

                                                  Current Resident 1076418

                                                  Verified Resident 2022

                                                  4.3

                                                  10/17/2022

                                                  There was an issue with maintenance but it looks as if the new maintenance team is going to make things much better. The back area I am in has a nice area to sit. Everything is within 10 minutes. All types of shopping areas around. Good walking areas.

                                                    Property Manager Response

                                                    10/20/2022

                                                    Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    11B

                                                    3 Available Units

                                                    1 Bed, 1 Bath | 863 sq. ft.

                                                    $1,083 - $2,478

                                                    See Floor Plan Details

                                                    11A

                                                    2 Available Units

                                                    1 Bed, 1 Bath | 783 sq. ft.

                                                    $1,233 - $2,338

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    22A

                                                    6 Available Units

                                                    2 Beds, 2 Baths | 1,018 sq. ft.

                                                    $1,398 - $3,338

                                                    See Floor Plan Details

                                                    22B

                                                    3 Available Units

                                                    2 Beds, 2 Baths | 1,108 sq. ft.

                                                    $1,333 - $3,198

                                                    See Floor Plan Details

                                                    3 Bedrooms

                                                    32B

                                                    1 Available Unit

                                                    3 Beds, 2 Baths | 1,293 sq. ft.

                                                    $1,523 - $3,338

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    B+
                                                    B+

                                                    Renter Ratings

                                                    B

                                                    Review Ratings (from 14 reviews)

                                                    Noise

                                                    3.9

                                                    Grounds

                                                    3.6

                                                    Safety

                                                    3.1

                                                    Office Staff

                                                    4.1

                                                    Maintenance

                                                    3.9

                                                    Neighborhood

                                                    4.4

                                                    Survey Scores N/A

                                                    Review Count

                                                    A

                                                    Number of reviews in the past 365 days

                                                    14

                                                    Manager’s Review Engagement

                                                    A

                                                    Percentage of reviews responded to

                                                    85.71%

                                                    Manager’s Review Reply Time

                                                    B-

                                                    Average time to respond to reviews

                                                    24 days

                                                    Features & Amenities

                                                    Parking
                                                    • Covered Lot
                                                    • Surface Lot
                                                    • Carport
                                                    Pets
                                                    • Dogs Allowed
                                                      Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
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                                                    • Cats Allowed
                                                      Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                      Less Info
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                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • BBQ and Picnic Areas
                                                    • Business Center with Wi-Fi
                                                    • Car Wash Center
                                                    • Car Wash Location on Site
                                                    • Clubhouse
                                                    • Community-wide Wi-Fi
                                                    • Dog Park
                                                    • Fitness Center
                                                    • Gated Access
                                                    • Gated Community
                                                    • Internet Cafe
                                                    • Monthly Resident Events
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Package Receiving Service
                                                    • Pest Control Service
                                                    • Pet Friendly Community with No Breed Restrictions
                                                    • Pool
                                                    • Preferred Employee Discount
                                                    • Storage Space
                                                    • Sundeck
                                                    • Tennis Court
                                                    • WiFi in Common Areas
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                                                    Leasing

                                                    TOUR YOUR WAY! We have a tour to fit your needs- virtual, self-guided, or agent-guided. Find your next home at MAA Crabtree Valley in Raleigh, NC. These one-, two-, and three-bedroom apartment homes for rent feature huge bedrooms with large closets, windows offering plenty of natural light, and spacious living areas with overhead lighting and ceiling fans. Enjoy community perks, including our resort-style pool with poolside Wi-Fi, tennis courts, two fitness centers, dog park, and more. Our community is conveniently located off of Glenwood Avenue and Millbrook in Northwest Raleigh, giving you easy access to Research Triangle Park, Raleigh-Durham International Airport, and downtown Raleigh.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: Closed
                                                    This community is managed by

                                                    MAA

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is MAA Crabtree Rated?
                                                    Based on 386 number of votes by renters, MAA Crabtree is currently rated 3.9 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at MAA Crabtree?
                                                    MAA Crabtree is rated 3.6 out of 5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                                    How effective was the maintenance team when resolving your problem?
                                                    MAA Crabtree is rated 3.9 out of 5 stars in our renters maintenance survey, which is considered average. The maintenance team is sometimes slow to respond or not fully effective in resolving issues.
                                                    What are noise levels like at MAA Crabtree?
                                                    MAA Crabtree is rated 3.9 out of 5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                    How safe is MAA Crabtree?
                                                    MAA Crabtree is rated 3.1 out of 5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                                                    How satisfied are residents with the neighborhood?
                                                    MAA Crabtree is rated 4.4 out of 5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    How satisfied are residents with the staff at MAA Crabtree?
                                                    MAA Crabtree is rated 4.1 out of 5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 85.71% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 24 days to their community reviews in the past year.
                                                    Who manages MAA Crabtree?
                                                    MAA
                                                    What is the pet policy at MAA Crabtree?
                                                    Dogs Allowed
                                                    Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                                    Pet Limit: 2
                                                    Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                    Cats Allowed
                                                    Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                                    Pet Limit: 2
                                                    Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    What is the move-in special?
                                                    Lease Now for 4 weeks free! Certain exclusions may apply.

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                                                    Baths

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                                                    Under New Management

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                                                    MAA Crabtree is a 783 - 1,293 sq. ft. apartment in Raleigh in zip code 27613. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,083 - $3,338. Nearby cities include Willow Spring, Cary, Garner, Apex, Rolesville, Morrisville, Wendell, Holly Springs, Clayton, Fuquay Varina, Durham, Youngsville, and Zebulon.