MAA Trinity

Current Resident 1083091

Verified Resident • 2022 - 2026

I've experienced a significant increase in the rent and other costs living here. I've just stayed because I feel as though everywhere in this Raleigh area is expensive to rent. The neighbors can be hit and miss as respecting noise levels or making sure they place trash and dog poop in designated areas.

Current Resident 1404196

Verified Resident • 2025 - 2026

Dear MAA Team, I would like to share some feedback based on my recent experiences. Overall, I appreciate the work being done and the effort to support members and keep communication going. There are many positives, especially the dedication shown by staff and the commitment to improving conditions. At the same time, there are areas that could use improvement. Clearer communication, more consistent follow-through, and stronger support at the ground level would make a big difference. Some processes feel disorganized at times, and it can be challenging to get timely responses or updates. I share this feedback with the intention of helping things move in a more positive direction. I believe that with a few adjustments, the organization can be even more effective and supportive for everyone involved. Thank you for the work you do and for taking this feedback into consideration. Sincerely, Theresa.

Current Resident 1402313

Verified Resident • 2024 - 2026

Apartments develope mold issues during winter. Constantly battling cockroachs. Entire property is infested. Appliances are outdated. Counters and cabinets are made from very vheap materials and are verfy fragile.

Current Resident 1397026

Verified Resident • 2025 - 2026

Nice apartment complex with two swimming pools. Good gym facilities and clean hospitable environment. Repair orders are speedy. Neighborhood are polite, quiet, and generally keep to themselves. Plenty of parking spots.

Current Resident 425815

Verified Resident • 2024 - 2025

This is a good place to live at. The maintenance guys are friendly and get the work done. The office staff, always also friendly. And try to solve problems that you might have.This might be the place that you would love to live

Current Resident 1392939

Verified Resident • 2024 - 2025

This community has a wide range of benefits, from affordable costs to a nice collection of amenities. The facilities team does a great job of upkeep to maintain the cleanliness of the community and responses to maintenance requests are very prompt. The apartments do not have the newest or nicest appliances and windows/doors don't have the best seals, but they are well worth the price of rent. The gym often has equipment that is out of service or broken, but there is often enough to meet basic exercise needs. Neighbors are friendly and there is never an issue with noise. This is a great location for the nearby entertainment venues, but the traffic can be intense on event days (particularly NC State football).

Current Resident 1389996

Verified Resident • 2025

The leasing office staff is kind. However, there is not a lot that they will do to help you with bad neighbors. Smoking indoors is apparently allowed even after four complaints. I am frustrated with the lack of response.

Current Resident 1387001

Verified Resident • 2025

MAA's real interests, as revealed through its corporate disclosures, appear to center purely on maximizing shareholder value, cash flow stability, and efficient portfolio management rather than on enhancing tenant experience. Additionally, MAA's sustainability and social efforts are largely framed around risk mitigation, cost savings, and operational resilience ? rather than philanthropic or tenant-focused motives.

Current Resident 1385941

Verified Resident • 2024 - 2025

I was happy living here up until a month ago went after being at the complex for almost 2 years. I was charged a $50 trash fee for a bag I left outside my door for Goodwill donations pick up. It was clearly not trash. Because of that I'm no longer renewing my lease when it's up. They didn't even try to work with me. I was doing something good for the community, especially with the government shut down, and I was punished. Plus, the roach issue has never been under control but now that I know that I'm dealing with a "machine" rather than a community of people with compassion, I'm moving on. I've never been late on my rent in two years. By the way, I've never been a nuisance in the community either. So I felt a level of grace should've been shown. Very disappointed.

Current Resident 1385832

Verified Resident • 2022 - 2025

My experience was incredible and quick, the attention is personalized, the apartments are clean. The staff were very friendly and professional. We have schools, parks, and supermarkets nearby. everything is close

Current Resident 1381192

Verified Resident • 2024 - 2025

Ridiculous fees added on to my rent, breezeway leading to my apartment is always cluttered and dirty, loud tenants that seem to do whatever they want, maintenance takes forever. more than likely will be moving at the end of my lease

Current Resident 1290425

Verified Resident • 2024 - 2025

The apartment & amenities are set to match the pricing. There's a couple of activities that happen to get the community together which is nice. Office staff isn't that friendly, especially when trying to do a roommate release and add a new roommate. Documents have gone missing from them and they don't call or email back unless you reach out multiple times. Work quests get done on a timely matter and they are friendly and responsible when coming into apartments.

Current Resident 1380983

Verified Resident • 2024 - 2025

The apartments are very spacious The community is very friendly and the support from the team is awesome especially the mantainance team Very prompt whenever you need help However am so disappointed by the internet services where an being charged twice from both the provider and yet the agreement is you pay with the rent a constant fee This is so frustrating!

Current Resident 1380874

Verified Resident • 2022 - 2025

Roaches roaches roaches. When I reported the pest problem, the terminator came in and did whatever, and I didn't even know he had been there! I found a waded up business card on my counter and roaches still are numerous. I treat them myself and keep a clean apartment, but they come in from the balcony patio.

Current Resident 812866

Verified Resident • 2024 - 2025

Need to update the apartments and take carpet out and replace with hardwood floors and spray for bugs . Other than that everything else is good. My smart rent has not completely worked ever since I moved in completely the lights function. The batteries in my door dies fast

Current Resident 1377599

Verified Resident • 2025

Very responsive maintenance and pest control service staff and management. I have a less than nice upstairs neighbor who sometimes throws trash right in front of my patio. Maintenance staff does a good job promptly cleaning up upon request. I wish they had a better system to enforce good neighborliness.

Current Resident 1376981

Verified Resident • 2024 - 2025

Excelente ubicaci?n, precio y mucha vegetacion. Me mude hace 18 meses y siempre han sido respondidos mis necesidades en tiempo record. El Sitio es tranquilo y los vecinos que han vivido en el apartamento superior son tranquilo.

Current Resident 1309085

Verified Resident • 2024 - 2025

For the most part this community is pretty good. I will say there is an odd echo experience where you can somehow hear someone from across apartments and hear someone from afar drop something. Also I have begun to notice the improvement with dog poop not being left all over the complex these days.

Current Resident 824089

Verified Resident • 2025

We've been very impressed with this property due to its perfect location and proximity to everything in Raleigh. Overall, the apartment provides for our needs and the community is respectful and quiet. We'd highly recommend coming to this apartment community for a visit and see for yourself why it makes a perfect place to call your next home.

Current Resident 1367878

Verified Resident • 2025

I have been in the area for four months now and I like living in Raleigh so far. The neighbors are friendly and the amenities are nice. Office staff has been helpful and I get a quick response whit any maintenance concerns I may have.

Current Resident 1164672

Verified Resident • 2023 - 2025

It's been horrible honestly. From the very beginning I have had issues, from the wrong apartment, to being completely unmovable and switching apartments to that needing to be cleaned. To harassment from neighbors, uncleanliness and upkeep of our apartments and properties, including safety hazards. Have had continuous issues with bugs and ants FOR MONTHS, and yet I'm still paying full price on my apartment. This has to be the worst complex I've ever moved into and I hope to God when I move out I don't get charged since I had to clean the ENTIRE place top to bottom before I could even move in my things.

Current Resident 1275245

Verified Resident • 2024 - 2025

I felt lied to by staff. The property manager appears self serving. Property is laden with trash, and the selling and use of drugs. Unit was in horrible condition when moved in, including a ton of mold; the property manager was informed, though she did not seem to care.

Current Resident 1358215

Verified Resident • 2024 - 2025

My recommendation is to find somewhere else to live. The cost of rent, the borderline useless amenities, the uncleanliness of the property, and the lack of care from the office staff makes MAA Trinity not worth it. You'll move into a dirty, unappealing apartment (fingernail clippings found in drawers, dirty cupboards, zero effort paint job, etc) and only given 24 hours until any concerns are considered your responsibility and then you will be required to pay to have your carpets cleaned out of your own pocket. My smart home system app has not worked since moving in and maintenance/office staff just kind of gave up on it. There is dog poop EVERYWHERE and they won't do anything about it except send emails. Rarely will you find both pools open and they are both dirty/buggy/unkept. It's embarrassing to bring friends/family around and I would NOT recommend living here.

Current Resident 1225923

Verified Resident • 2023 - 2025

Overall a great place to live. I love going for walks around the complex it feels so secluded from the city. Close to everything you need. Sometimes amenities are not available or up to standard. Recently it seems like there has been more issues with neighbors and fights. Definitely better than some places in the area and more affordable.

Current Resident 1355073

Verified Resident • 2022 - 2025

Diverse, people throw trash on the property and let their dogs poop without cleaning up, some neighbors are louder than others, office is unhelpful but maintanance is outstanding. I have had several attempts to get issues resolved, they are dismissive, rude, deflecting and disrespectful with no care or concern or compassion with a tenant who follows the rules and guidelines but needed help.