3.9
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3.9 rating
704 total reviews
(
585 Verified
)
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Summarized by generative AI from text of customer reviews
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Current Resident 1352673
Verified Resident • 2024 - 2025
2.5
7/24/2025
The only reason I'm still here is that I'm still getting settled in the area, and learning where I would like to buy. Otherwise, I would have broken my lease 3 months in. Anything I say will be readily identifiable, and I don't want to experience any blow back before my lease is up.
7/30/2025
Former Resident 181450
Resident • 2024
1.3
7/2/2025
**Beware**
Lived in a different MAA community for years, MAA trinity is definitely not the same experience. The appliances are old, units are dirty and need of repair, staff is rude and pretentious. Additionally beware their lease will not allow you to have anyone take over your lease no matter your concerns (refer to yelp reviews)!!!
7/3/2025
Current Resident 1335149
Verified Resident • 2019 - 2025
4.3
5/9/2025
Property kept well maintained, leasing and maintenance staff helpful and nice. Community events put on that is also nice. Pet friendly is a plus, but wish didn't have to pay pet rent since I paid a pet deposit.
5/12/2025
Current Resident 1329989
Verified Resident • 2024 - 2025
3.5
4/16/2025
My only complaint is parking and maintenance. They have a towing policy that they loosely/unfairly follow. There will be no visitor spaces and entire lots of pass parking only spots empty. Visitor spots are 24hr only but commercial vehicles park there for weeks at a time. There's only maybe 18 visitor spots for over 460 apartments. If you complain about the parking they brush you off and don't care. Maintenance is okay at best. They bandaid problems causing multiple call backs. The maintenance team seems to work on their cars in the parking lot more than they actually fix anything.
4/19/2025
Current Resident 1329528
Verified Resident • 2024 - 2025
2.8
4/14/2025
There have been quite a bit of cons. Starting out with the washer and dryer. These appliances need to be replaced. I am unable to use these appliances due to the lint accumulation due to the design of the appliance. I was charged a $35 fee even thought I had contacted the property before the 5th of the month letting them know that my bank account had been compromised and that my bank stated the rent payment for April failed. The leasing office (------) assured me that it went through. One of the leasing employees stated before I moved in that I wouldn't be able to hear my upstairs neighbor. That was a lie. These walls are thin and I can hear everything. I have seen a few roaches pop up in the unit, very unhappy with that. Landscaping out here is well kept but tenants leave their dog feces everywhere. The dumpster trash piles up all the time and there's bags of garbage sitting outside of the dumpster prevent me from using it from time to time.
4/16/2025
Current Resident 1325979
Verified Resident • 2024 - 2025
4.5
3/30/2025
All is well, except bugs. Large water bugs/cockroaches, largely not an issue once I coated door jams with raid. Maybe proximity to dumpsters has exacerbated this issue. Havent noticed them when I have used the dumpsters.
4/2/2025
Current Resident 1319485
Verified Resident • 2024 - 2025
4.8
2/26/2025
My dog and I have had a great experience. It is quiet and peaceful. Maintenance requests are answered fast. My only complaint is I wish I could host a Bible study but we only get one space and visitor parking is full.
3/2/2025
Current Resident 1316245
Verified Resident • 2024 - 2025
4.8
2/10/2025
I've had a positive experience living in this community. Maintenance is quick to respond and efficiently resolves any issues. The grounds are well-maintained and kept clean, creating a pleasant environment. Most amenities are in great condition, with about 95% in working order at any given time. The neighborhood feels safe and is generally quiet, making it a comfortable place to live. Parking is convenient, with plenty of spaces available. Overall, it's a great place to call home, and I would recommend it to others looking for a well-managed and peaceful community
2/14/2025
Current Resident 1313207
Verified Resident • 2024 - 2025
4.5
1/28/2025
Great so far. Team is very responsive and professional. The major issue is that the walls seem pretty thin and hear a lot of noise from surrounding apartments. Especially in bathroom. Upstairs neighbor does a lot of banging on a regular basis
1/30/2025
Current Resident 1312539
Verified Resident • 2024 - 2025
4.5
1/24/2025
Floors and walls are very thin. I am on the bottom floor and I can hear every move that my upstairs neighbors make all hours of the day. From closing the cabinets to walking across the floor to flushing the toilets.
1/27/2025
Updated Review
Current Resident 1242565
Verified Resident • 2022 - 2025
4.0
1/10/2025
Maintenance and the office is great and super helpful! The biggest problem is the limited availability for visitor spaces and pet waste not being picked up, but it has been better from the past years!
1/12/2025
Updated Review
Current Resident 1161335
Verified Resident • 2023 - 2025
4.8
1/6/2025
Community is nice and quiet with a good amount of amenities.The grounds are kept pretty neat with the exception of residents who do not always clean up after their dogs but otherwise pretty clean overall.
1/7/2025
nyyfh5rm7s@privaterelay.appleid.com
Resident • 2019 - 2025
2.0
1/3/2025
Please see previous statement. This reminds me that if you have a problem MAA send you into a loop of trying to find the answer. I already spent 20 minutes writing a review and now they are asking for a new review. It’s like the Clare they charge for insurance . It’s has been 2 months and they won’t accept my declaration page with MAa listed as additional insured. Cost me $80 so far
1/5/2025
Updated Review
Current Resident 1075186
Verified Resident • 2021 - 2024
4.2
12/18/2024
This community is ok but I will not be returning next year because the rent keeps getting raised we pay $1700 plus and in the hallway the ceiling is peeling and hanging.. when I walk up the stairs IT'S ANNOYING
12/20/2024
Current Resident 1301175
Verified Resident • 2023 - 2024
2.0
12/9/2024
Very overpriced older apartments with minimal upgrades for the price . Management onsite are horrible and unprofessional . Management do not care about your needs during and emergency or anytime .Will not rent from here again
12/13/2024
Current Resident 1298360
Verified Resident • 2024
4.3
11/29/2024
I have had a great experience with the apartment community. It is definitely a great value for the area. All of my work orders have been quickly resolved with no issues. The staff is nice and the pools and gym are great amenities.
12/1/2024
Current Resident 1296920
Verified Resident • 2024
2.0
11/24/2024
The people above me are super loud floors are so thin I can hear everybody walk, I can hear people peeing in the toilet, they slammed the doors in the kitchen constantly. People don't clean up after their dog I've stepped in dog crap several times outfront on the lawn
11/26/2024
Current Resident 1294920
Verified Resident • 2017 - 2024
3.8
11/17/2024
This apartment came at the right time, and has been good for almost 8 years. The maintenance team is responsive and makes all attempts to address any concerns within the apartment. The only issue I have is the process for switching apartments. There are certain situations where a tenant, especially a long term faithful tenant, should be able to switch to another apartment. One reason would be an issue with loud stomping noises from an upstairs neighbor. The way that this concern has been handled when it is time for lease renewal has not been satisfactory. Not being able to move from a 1-bdrm to another 1-bdrm, and being told that I must go up to a 2-bdrm, when this is not what is needed makes no sense, and seems like there are other motives behind this process. This would be the reason that the time spent at this apartment complex would come to an end.
11/19/2024
Current Resident 1294119
Verified Resident • 2024
2.5
11/13/2024
Everything in the apartment is as old as dirt. The ceiling fan looks like the 1st one to ever be built and full of dust.. But I have a top floor apartment so I'm "lucky" to have one as the others don't. The fridge was dirty inside. The freezer has no shelf (you don't realize how important that is until you don't have one) and they refuse to get me one. Dirt & scum all over the kitchen sink, & tub drains. The kitchen sink handles leak water & grow mold. The toilet seats are OLD, USED, & DIRTY. Kitchen cabinets chipping. Dirty/missing shelves in the bathroom. On top of everything; there is 100% a bug problem even though they deny it. Ants and roaches infest this place. Even in their own leasing building. Ants everywhere! The gym is nothing to brag about. The movie room isn't even in use. When there are crime incidents in the community, they don't even tell you.
11/15/2024
Updated Review
Current Resident 351502
Verified Resident • 2023 - 2024
4.5
11/13/2024
It is pretty quiet and they keep the property clean and well manicured. The office staff is always accommodating. It is in a great location. It is accessible to almost every venture. The only issue I had in the past was packages being stolen that were left at my door. They need a secure box for packages being received. The office does not accept packages. Other apartment complexes have secure locations for packages.
11/14/2024
Current Resident 1290001
Verified Resident • 2024
2.8
10/27/2024
It's been okay. The walls are very very thing so i can hear my neighbors walking, playing music, talking on the phone. There have been a lot of bugs crawling in from the vents. I wish it was quieter and i wish there wasn't such a bug problem. I also had an issue with my door fob not working on a Sunday, my phone was locked inside, and when i called maintenance they said i was going to have to wait until Monday since they were "closed." When i told them i had an animal inside and i needed to get it in, it was an emergency, they said "so you want to move this to an emergency? Okay we can send someone." I shouldn't have to say it's an emergency to get into the apartment i pay for, especially w an animal inside. That was ridiculous.
11/12/2024
Current Resident 1285110
Verified Resident • 2024
4.0
10/6/2024
Lots of roaches but I found a good spray solution so otherwise good. Every maintenance request I've submitted has been taken care of within 24 hours. The leasing office has been very responsive even if they may not have all the answers, they try. I do wish there were more dumpsters closer to each building along with visitor paring which is scarce and I think residents park in leaving nothing for guests. But it's also literally far and few in between. That aside, the area is safe and close to everything you need. The space is what you make of it.
10/9/2024
Current Resident 1281337
Verified Resident • 2023 - 2024
4.5
9/20/2024
My experience has been good. I just wish they had a pest control service. I found a lot of cockroaches on my move in day, and despite my best I still can't get rid of them. I also wished it was smoke free.
9/22/2024
Current Resident 1278662
Verified Resident • 2024
5.0
9/9/2024
I have had a pleasant experience living in this community. The management team is responsive and helpful, and the maintenance staff addresses any issues promptly, making life much easier. The neighborhood is generally quiet and feels safe, which is a key factor for me. Overall, it's been a positive experience, and I would recommend this community to others.
9/11/2024
Current Resident 1276586
Verified Resident • 2020 - 2024
3.8
9/1/2024
I have lived in my apartment since 2020 and have been refused a complimentary carpet cleaning during each of my annual lease renewals. I'm tired of the disrespect. Can you please clean my carpet. Thanks!
9/3/2024
11A
18 Available Units
1 Bed, 1 Bath | 805 sq. ft.
$1,088 - $2,333
See Floor Plan Details
11B
4 Available Units
1 Bed, 1 Bath | 840 sq. ft.
$1,118 - $1,943
See Floor Plan Details
22C
9 Available Units
2 Beds, 2 Baths | 1,140 sq. ft.
$1,213 - $3,058
See Floor Plan Details
22A
8 Available Units
2 Beds, 2 Baths | 1,016 sq. ft.
$1,193 - $2,823
See Floor Plan Details
32A
7 Available Units
3 Beds, 2 Baths | 1,548 sq. ft.
$1,593 - $3,918
See Floor Plan Details
32B
1 Available Unit
3 Beds, 2 Baths | 1,548 sq. ft.
$1,818 - $4,448
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 31 reviews)
Noise
3.0
Grounds
3.5
Safety
3.2
Office Staff
3.1
Maintenance
3.9
Neighborhood
4.0
Survey Scores N/A
Review Count
Number of reviews in the past 365 days
31
Manager’s Review Engagement
Percentage of reviews responded to
96.77%
Manager’s Review Reply Time
Average time to respond to reviews
2.77 days
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MAA Trinity is a 805 - 1,548 sq. ft. apartment in Raleigh in zip code 27607. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,088 - $4,448. Nearby cities include Willow Spring, Cary, Garner, Apex, Rolesville, Morrisville, Wendell, Holly Springs, Clayton, Fuquay Varina, Durham, Youngsville, and Zebulon.