3.9
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3.9 rating
704 total reviews
(
585 Verified
)
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Summarized by generative AI from text of customer reviews
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Current Resident 146985
Verified Resident • 2014 - 2015
4.5
4/14/2015
Overall we have enjoyed living here. Unhappy with the number of additional "fees" added on to the rent...pull you in with the "low" rent and then tack on a bunch of other fees (trash, pest control, cable...). Adds up. Overall the community is well maintained and feels safe quiet.
4/15/2015
Updated Review
Current Resident 145172
Verified Resident • 2012 - 2015
5.0
4/6/2015
The office staff is wonderful and the grounds are well-maintained. The service folks are easy to get in touch with and responsive to any and all requests. Love my 2 bedroom + study layout -- the perfect roommate apartment! I've lived here for 3 years and love it.
4/7/2015
Current Resident 142689
Verified Resident • 2010 - 2015
4.5
3/23/2015
Nice apartment complex, always neat, close to PNC Arena, Hunt Horse Complex, and state fairgrounds. Easy access to interstate 40. Within minutes of NCSU and Meredith College. Staff is very pleasant and maintenance is prompt. Good experience overall.
3/24/2015
Current Resident 140307
Verified Resident • 2014 - 2016
4.3
3/8/2016
I really enjoy trinity commons. It's particularly nice because of the location -- I'm a vet student, so being able to go right up the road is great. I also love that it's so dog friendly. I really love the office staff, and the maintenance has always been prompt. The sound volume between apartments is ridiculous, and I can hear every move my upstairs neighbor makes, including his trips to the bathroom, his phone vibration in his alarm, and his video game streak.
3/13/2015
Current Resident 140085
Verified Resident • 2014 - 2015
4.2
3/10/2015
Nice first apartment for a single person, for sure. No cars have been towed, even without visitors pass, even though I would recommend one. I do not like the fact that my neighbors above are loud, but that is their problem, not the apartments. Would recommend in the fugure.
3/11/2015
Current Resident 139846
Verified Resident • 2013 - 2015
4.0
3/9/2015
We love it here. We spent 10 years in another apartment here. We moved to be "without steps" because one of us is unable to walk steps. We have always found the staff and the maintenance men to be friendly, polite, and gentle in their approach to all.
3/10/2015
Current Resident 137578
Verified Resident • 2013 - 2015
4.0
2/25/2015
I've had a pleasant experience the year and a half I've lived here. The staff is courteous and unobtrusive, maintenance requests are answered promptly and professionally, and the tenant populace is generally pleasant. Noise comes through front doors but I've had no issues which have affected sleeping.
2/26/2015
Current Resident 135447
Verified Resident • 2015
5.0
2/18/2015
It has truly been amazing so far !!! & i just relocated from va. IT HAS BEEN SOO WELCOMING BY MY NEIGHBORS AND STAFF. I TRULY APPRECIATE THE THOUGHTFULNESS AND CARING FROM EVERYONE HERE IN THE COMMUNITY. SPECIAL SHOUT OUT TO THE MAINTENANCE FOR HELPING ME WITH EVERYTHING . I LOVE IT HERE
2/19/2015
Updated Review
Current Resident 134863
Verified Resident • 2013 - 2015
3.0
2/17/2015
My work requests have been ignored multiple times. Rent increases over 10% each year it's due to be renewed. Management is very cold (other than one exceptional leasing agent: Joy). Walls are real thin, I would hear people have sex constantly. Dog droppings are left all over the community. Pool and location are great. Apartments themselves are nice. If I could just live here in the Summer and Fall (for the pool and access to the football stadium) then I would recommend it. Otherwise, it's too expensive and the staff don't treat you like this is your home. They make it clear you're just here on their turf temporarily and that they essentially own you. You're nothing more than a $ to them (hence the 10%+ hike to current residents as opposed to the much cheaper offer to new residents).
2/18/2015
Current Resident 133890
Verified Resident • 2015
5.0
2/12/2015
Just moved in, have not had time to explore benefits of the community. We are looking forward to finding out more about the community and enjoying all the benefits that come with the community. We are sure we will be very satisfied once we get to exploring.
2/13/2015
Current Resident 132003
Verified Resident • 2015
4.2
2/2/2015
Outstanding staff and help in the move in and renting process. I would recommend this apartment complex to all people whom I meet who are looking for a place to reside. We are new to the area and was excited when the opportunity came available for us to immediately move in. Great Staff
2/3/2015
Current Resident 124583
Verified Resident • 2013 - 2015
5.0
1/23/2015
I had a great experience the first time I moved in 2011. Then we had to move because of the unavailability of a 3 bedroom at the time. Was very excited to see that there were deals for this place when we originally moved in. The staff is usually very nice and efficient.
1/24/2015
Current Resident 123603
Verified Resident • 2013 - 2015
4.8
1/20/2015
Awesome place..... Reasonable price..... Highly recommend apartment .... Friendly stuff and very quick responding to maintenance service request even at weekends...I have been here more than one year and like it so much.... Clean, quiteand and safe ... No complains
1/21/2015
Current Resident 433714
Resident • 2013 - 2015
5.0
1/18/2015
Nice and quite community ... Friendly stuff .... Very fast responding to any request ... I'v been here for more than 1 year.... Highly recommended... Thank you
Current Resident 123137
Verified Resident • 2015
4.0
1/16/2015
This is a nice community and my apartment was very clean upon move in. It has a great location for my drive to work. Seems to be a very quiet community minus the occasional train. This community has multiple shopping area in all directions within 10 minutes. Be Careful on game days with PNC arena and Carter Finley being so close.
1/17/2015
Current Resident 122372
Verified Resident • 2013 - 2019
4.8
3/24/2019
I have been a resident at Colonial Grand apartments for 6 years this July. It has been a great time. We have enjoyed the friendly staff, efficient maintenance workers, fun pool time, workouts in the gym, using the gas grill to cook and much more. Only reason for moving out now is because we are finally moving into a house. We will miss the closeness to so much Raleigh has to offer and the pool!!
5/11/2017
Current Resident 121319
Verified Resident • 2014 - 2015
4.7
1/14/2015
Maintenance figured out and fixed the problem with my water heater quickly and professionally. I couldn't be happier. I haven't had any problems since. Joy at the front office was quick to respond to my request and had maintenance at my door as soon as I needed them. Thanks guys.
1/7/2015
Current Resident 120387
Verified Resident • 2013 - 2014
1.0
12/30/2014
Property managers were slow in addressing multiple appliance issues (3 weeks for broken dish washer) and pest/rodent infestations. The online work order request and bill-pay system was frequently offline. I decided to move out after I found a snake on my bathroom floor one morning. Management was vague in their moving instructions which led to an additional carpet cleaning fee because I didn?t hire a company they approved. Trinity Commons is by far the worst apartment complex I?ve ever experienced, I wouldn?t recommend it to my friends.
12/31/2014
Current Resident 118122
Verified Resident • 2014 - 2015
5.0
6/22/2015
I have not had any major issues since moving in October 2014. Any small issues that I have run across have been taken care of within a day of submitting a request. All the maintenance men have awesome personalities and are extremely friendly.
12/18/2014
Current Resident 895893
Resident • 2014
1.3
12/8/2014
Don't ever lose a parking sticker. They will tow your car away at 125 a pop and try to charge 50$ for a stupid replacement sticker that probably cost them 50 cents. Horrible customer service and took forever to fix electrical problems in the apartment. Windows are very drafty. Took 3 weeks to get dryer fixed. Watch out for all the added fees to monthly bill!! Waiting for end of lease to move on.
12/17/2014
Current Resident 116150
Verified Resident • 2015 - 2016
2.2
2/10/2016
The staff was not very helpful and seems uncaring about residents. The maintenance was slow to fix problems, and often did a poor job. The staff was hard to reach and when I was able to reach them, did not often help find a solution to my problems. The staff was often rude and seemed bothered to help residents.
12/6/2014
Jschaffer
Resident • 2013 - 2014
1.8
12/1/2014
Staff was extremely unfriendly and unresponsive. Rooms aren't bad but definitely not worth the price. You can easily find other places with just as good of a location for significantly cheaper prices, not to mention a friendly and accommodating staff. Look somewhere else.
12/9/2014
Current Resident 114737
Verified Resident • 2014
2.2
11/26/2014
People are very friendly. Environment is beautiful. I am not yet try the fitness room, hopeful it will be nice. The location is good for me to work or shopping, very convient. I pretty like this city. Another advice, is that possible to change the requirement for the survey. 200 characters quite lot.
11/27/2014
Current Resident 112555
Verified Resident • 2014
4.8
11/14/2014
I'm from Brazil and I moved to Colonial last week. I found the apartment very good and staff are very friendly. There isn't problems with noise and the appearance and condition of community common areas are very good. The academy is very good. I'm very satisfied.
11/15/2014
Current Resident 111670
Verified Resident • 2014 - 2016
5.0
1/8/2016
I have nothing but glowing things to say about this community. From the office staff to the maintenance people the are al friendly and professional. I have never had a work request go for more than just a few hours before someone was here to correct the problem.
11/11/2014
11A
18 Available Units
1 Bed, 1 Bath | 805 sq. ft.
$1,088 - $2,333
See Floor Plan Details
11B
4 Available Units
1 Bed, 1 Bath | 840 sq. ft.
$1,118 - $1,943
See Floor Plan Details
22C
9 Available Units
2 Beds, 2 Baths | 1,140 sq. ft.
$1,213 - $3,058
See Floor Plan Details
22A
8 Available Units
2 Beds, 2 Baths | 1,016 sq. ft.
$1,193 - $2,823
See Floor Plan Details
32A
7 Available Units
3 Beds, 2 Baths | 1,548 sq. ft.
$1,593 - $3,918
See Floor Plan Details
32B
1 Available Unit
3 Beds, 2 Baths | 1,548 sq. ft.
$1,818 - $4,448
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 30 reviews)
Noise
3.0
Grounds
3.5
Safety
3.2
Office Staff
3.1
Maintenance
3.9
Neighborhood
4.0
Survey Scores N/A
Review Count
Number of reviews in the past 365 days
30
Manager’s Review Engagement
Percentage of reviews responded to
96.67%
Manager’s Review Reply Time
Average time to respond to reviews
2.8 days
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MAA Trinity is a 805 - 1,548 sq. ft. apartment in Raleigh in zip code 27607. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,088 - $4,448. Nearby cities include Willow Spring, Cary, Garner, Apex, Rolesville, Morrisville, Wendell, Holly Springs, Clayton, Fuquay Varina, Durham, Youngsville, and Zebulon.