4.5
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4.5 rating
491 total reviews
(
398 Verified
)
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Summarized by generative AI from text of customer reviews
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Updated Review
Current Resident 1022910
Verified Resident • 2022
4.8
5/24/2022
Tengo poco tiempo en esta comunidad y hasta el momento se muestra muy tranquila, bien organizada y con tiempos de respuesta inmediata a las solicitudes de mantenimiento. Muy Recomendada para que te mudes aca
5/26/2022
Current Resident 1028795
Verified Resident • 2018 - 2022
5.0
5/23/2022
It has been much better the front office is courteous and friendly; Maintenance is incredible fast and efficient best staff since I moved in; Complex is well maintained; We are near everything restaurants, Library, movie theater, grocery stores, and gas stations within walking distance
5/24/2022
Current Resident 1027247
Verified Resident • 2022
4.5
5/18/2022
Our move went smoothly. Ashton was a tremendous help in guiding us through the process, going though every detail and patiently working with us. We're very content in our new place and hop to stay for awhile.
5/19/2022
Current Resident 1025547
Verified Resident • 2022
5.0
5/13/2022
So far it's been dope, it's peaceful, quiet. And that's the main reason I liked this place a lot because of the sense of security and peace around here. There's a lot of stores close by that allow easy access. I love nature as well so that's also a plus at the simple fact there is so much green around.
5/17/2022
Current Resident 1022318
Verified Resident • 2022
3.2
5/4/2022
The employees are nice and helpful, but I try to call to get help with something I called 10 times and not a single answer, the pool and jacuzzi are dirty the pool is cleaner then the jacuzzi it's super foggy and green, have no way of entering the fitness center at all I've called and been ignored was never told a code to get in and there's no way for a key to open it, and again no one will answer the phone to help me
5/6/2022
Current Resident 1021456
Verified Resident • 2022
4.8
5/2/2022
The staff at the leasing office is very helpful and polite. Ashton has done a very good job representing Maxx Properties. He follows through on things he says he will take care of. The community itself is very quiet, and clean. If the gym had dumbells or kettle bell weights that would be perfect. The pools are great and so are the community grills. So far, so good ????
5/4/2022
Current Resident 563632
Resident • 2021 - 2022
2.0
4/18/2022
Armis helped me get comfortable with right information, not once did he ever make me feel like I was being rushed or pushy with the process of things. Armis is the only staff I got comfortable asking questions, he was the most honest and blunt man in that office. Now I no longer get my answers I want and it takes forever for staffs to get my answers. Staffs only care about leasing at the moment then forget all about us residents. Not Aramis, he always kept on checking on the residents. I know because I have 4 family members that lives here too and they tell me the same thing :( so bad
4/19/2022
Current Resident 1015248
Verified Resident • 2022
4.3
4/11/2022
Best staff and maintenance team!! Marisol, the staff member, who set me up with the apartment is very competent, patient, attentive, good listener and communicator, cheerful, and empathetic. She made the process for smoothly. Very grateful for her support.
4/12/2022
Updated Review
Rosalove
Resident • 2021 - 2022
5.0
2/8/2022
I really love it here I appreciate Aramis for always being here for me and my family as well HE is a real angel in disguise I love living here because Aramis is here I love this neighborhood cause I feel safe knowing that Aramis works here.I appreciate all his help and support throughout the year
2/9/2022
Current Resident 991930
Verified Resident • 1999 - 2022
4.5
1/26/2022
The complex is in a very convenient location to stores and library and banks. Basic rent, as with most apartments now, does not include Common Area Maintenance, trash, water, sewer. Yet, this complex is more affordable than others nearby. Current owners seem to be responsive and courteous.
1/27/2022
Updated Review
Current Resident 908590
Verified Resident • 2021 - 2022
3.3
1/12/2022
Good not great. Was told my apartment was brand new and it was half assed put together . Outlets ate loose, doors don't match, scuffs on cabinets. It's not a bad apartment just not 100 percent what I was told it was going to be
1/13/2022
Current Resident 986533
Verified Resident • 2022
3.7
1/5/2022
The place is great. Staff was really helpful in the renting and move in process. Very happy overall. This is really dumb and annoying that I have to type more. It's unnecessary and is taking advantage of peoples good nature.
1/6/2022
Current Resident 983457
Verified Resident • 2020 - 2021
4.5
12/22/2021
Management was very quick to send maintenance on the same day of my request and corrected the issue as promised. Maintenance also showed me how to correct issue if it happened again. Maintenance asked if I had other issues he could fix and directed him to the closet door that came off of track. He put it back on with no issue. I was very satisfied.
Current Resident 983063
Verified Resident • 2019 - 2021
5.0
12/20/2021
This has been a wonderful community to live in. The staff have always been friendly, and helpful when any issues arise. Maintenance issues are always responded to promptly, and the maintenance team really take pride in their work. Every one of them that I've met have always been friendly, professional, and make sure to get the job done right. The units, and the property itself is always clean and well kept, and overall is pretty quiet and peaceful. The location is very convenient as it's central between Henderson and Las Vegas, and the price for the rent is very reasonable. Would recommend to anyone who is searching for an apartment.
12/21/2021
Current Resident 980607
Verified Resident • 2021
4.2
12/11/2021
It was real smooth moving in. They were very communicative with the process and all the things that I needed. It was really helpful for me as a first time renter here in the US to have that guidance. The staff and everyone are so nice and friendly too
12/14/2021
Current Resident 979100
Verified Resident • 2021
2.2
12/6/2021
So far, the community is fine. The management office is less than consistent at times and aren't always on the same page. Missing/not working appliances and utilities upon move in. Stove, oven, dryer, and refrigerator did not work upon move in. No internet modem available upon move in. No hot water.
12/8/2021
Updated Review
Current Resident 936907
Verified Resident • 2021
5.0
12/2/2021
What a nice, peaceful community. I am not super active in the community, but I don't find anyone to be too loud when the community gets together and has fun. I feel this place is good for both the person who keeps to themselves and the person who wants to be friends with their neighbors. A good mix of everyone.
12/3/2021
Current Resident 976683
Verified Resident • 2021
3.8
11/29/2021
Love this place! Quiet, pet friendly and all amenities you will need. Staff is the best! Close to all kinds of shopping and restaurants. Close to highway and airport. Well maintained grounds and safe.
11/30/2021
Updated Review
Current Resident 947731
Verified Resident • 2017 - 2021
4.5
11/28/2021
A great turnaround is professionalism with the best of assumptions that we are here to help each other of "how can we help" as compared to the previous owner with staff having the constant tribal mentality of " us vs them".
11/30/2021
Resident 970749
Verified Resident • 2021
1.5
11/12/2021
Living here has its daily annoyances that you have to learn to tolerate. The management office is slow in completing work orders for small adjustments and never done in the time they said it would be.
11/15/2021
Resident 970742
Verified Resident • 2017 - 2021
3.2
11/12/2021
Have experienced multiple staffing changes and a change in ownership, leading to an inconsistency in policy upholding, communication and documentation. Moved into the "Classic" (read "old") apartment style after being shown the "Updated" style, because of a price break. Later I understood that to mean that I accepted some minor damages within the apartment (including semi-functioning appliances, carpet/woodwork damages and painted "repairs"). Communication with management has been hot and cold, with delays between responses and sometimes having to restart the process due to poor documentation. Overall, I am lukewarm to the overall living arrangements but beggars can't be choosers.
11/15/2021
Current Resident 968090
Verified Resident • 2020 - 2021
5.0
11/6/2021
The apartments are very clean and at a reasonable price, the management team and maintenance team are very professional and friendly. So far I enjoy living at these apartments and have yet to have a bad experience.
11/8/2021
Current Resident 966452
Verified Resident • 2012 - 2021
1.0
11/1/2021
It's terrible. The units are trashed, and the rent is way too high. There is constant turnover in the office. Parking is limited. The neighbors are loud and rude. Crime is out of control here. All the amenities are always closed.
11/3/2021
Former Resident 262318
Resident • 2021
1.0
9/13/2021
Military please read!!! When I first moved in, they told me I had an apartment ready then called me and said the person didn’t want to move out so they put me in a more expensive apartment. The apartment they rented to me smelled like the person before smoked a carton of cigarettes a day and after a month of being there nicotine streaks started coming down the walls. The whole complex I was in smelled of marijuana. If you are military, I would not recommend you staying here. I moved out in August and am still fighting with staff for my full refund back. They were trying to penalize me for getting orders. And they have a military clause in their contract. Unprofessional in all aspects. And forget trying to contact anyone by phone, it’s impossible when you have a complaint. And they take 2 weeks to get back by email. The only person I recommend there is Sandra. She’s really the only good thing I have to say about that place. Listen to reviews…I wish I had. Feel free to contact me for any questions!!
9/17/2021
Current Resident 943745
Verified Resident • 2020 - 2021
4.0
8/24/2021
Great communication with office. Staff is very friendly, they follow safety protocols when it comes to coronavirus. They answer any requests right away, sometimes the same day. The pool is nice and a decent little gym. Good rent price for the area as well.
8/26/2021
A1
1 Bed, 1 Bath | 560 sq. ft.
$985 - $1,866
See Floor Plan Details
A2
1 Bed, 1 Bath | 668 sq. ft.
$1,130 - $2,180
See Floor Plan Details
B2
2 Beds, 2 Baths | 922 sq. ft.
$1,489 - $2,826
See Floor Plan Details
B1
2 Beds, 1 Bath | 869 sq. ft.
$1,607 - $2,711
See Floor Plan Details
C1
3 Beds, 2 Baths | 1,062 sq. ft.
See Floor Plan Details
C2 Townhome
3 Beds, 2 Baths | 1,062 sq. ft.
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 57 reviews)
Noise
4.3
Grounds
4.3
Safety
4.2
Office Staff
4.5
Maintenance
4.8
Neighborhood
4.6
Survey Scores (from 525 surveys)
Move-In Survey
4.6
Maintenance & Support Survey
4.9
Review Count
Number of reviews in the past 365 days
57
Manager’s Review Engagement
Percentage of reviews responded to
82.46%
Manager’s Review Reply Time
Average time to respond to reviews
7.32 days
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Villas At Green Valley is a 560 - 1,062 sq. ft. apartment in Henderson in zip code 89014. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $985 - $2,826. Nearby cities include Las Vegas, Boulder City, North Las Vegas, Primm, Searchlight, and Overton.