4.1
$500 Off of Move-In!
4.1 rating
645 total reviews
(
597 Verified
)
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Current Resident 1054014
Verified Resident • 2022
4.2
8/11/2022
nice area pretty convenient. sometimes at night people start yelling in the parking lot and i do wish the apartment was not carpet but wood. it also sucks when you move in and you're in the third floor so you have to carry everything up because no elevator. i bet it must be annoying for our neighbors to have heard us on move in day because you can hear them when they leave their apartments.
8/12/2022
Updated Review
Current Resident 1039627
Verified Resident • 2022
3.8
7/3/2022
Everything has been wonderful. The noise level in your apartment is very low, even when you can hear people from the hallway. My only complaint is that parking can be an issue, especially when you first move in.
7/6/2022
Current Resident 1031953
Verified Resident • 2022
4.0
6/3/2022
Originally moved in about 5 years ago. Management has gone through many changeover over the years. It started pretty rough but has gotten better. Recently had to switch to a new unit because they wanted to remodel and wouldn't renew the lease. The switch was nice and after talking to a few other residents we feel like we lucked out in this scenario. The "remodeled" units are just OK. While gaining a washer/ dryer in unit and better kitchen appliances and cabinets, much storage space was lost. The apartments, while having some of the cheapest rent in the area, are still overpriced for what you are given.
6/6/2022
Updated Review
Current Resident 817017
Verified Resident • 2020 - 2022
3.5
6/2/2022
The community is good, however, it has a lot of room for improvement, for example, I don't know how many reports I have made for problems due to my neighbors about the nightly laundry and nothing happens.
6/6/2022
Updated Review
Current Resident 1008329
Verified Resident • 2021 - 2022
4.8
5/26/2022
Excelente, personal de mantenimiento excelente , personal de oficina excelente , el sal?n de gimnasio es muy bueno , la seguridad de la comunidad excelente , amplio estacionamiento, zonas verdes , excelente limpieza
5/27/2022
Updated Review
Current Resident 977061
Verified Resident • 2022
4.3
5/24/2022
So far so good,love the environment with trees and grass. It located close to a train station and drive to the Ridley park only 20minutes which is convenient for camping and grilling. The maintenance is quick.
5/25/2022
Updated Review
Current Resident 821076
Verified Resident • 2020 - 2022
2.7
5/16/2022
When I first moved in my electric shut itself off almost everyday for more than a month. My apartment has been under water about 6 times. Wet rugs ,big fans the works. Bathroom ceiling has been down twice and falling now. My car was towed from the property without notifying me. They knew it was my car because it was damaged on the property. And it cost me $520.00 to get it back. A text would have been nice, they text everything else. I had no AC all summer and it's still not fixed. Now it's summer again.
5/18/2022
Current Resident 1025106
Verified Resident • 2020 - 2022
4.7
5/12/2022
The community here at Willowbrook Apartments is very nice, Everything is well kept and clean. The office staff and maintenance staff are nice and respond quickly. They also have a lot things to offer on the premises, such as a pool, gym, & dog park.
5/13/2022
Current Resident 1023743
Verified Resident • 2022
4.5
5/9/2022
It wasn't easy like the slogan said and still waiting on a refund from the accounting department. We were promised a move in date and it was delayed by five days. There were minor communication problems and issues that needed attention.
5/10/2022
Current Resident 1021851
Verified Resident • 2022
3.8
5/3/2022
I am new to the area but it seems to be very safe and friendly. People in the apartment building I'm in are nice. Lots of places to shop nearby and not far from things to go and do. So far my experience here has been nice.
5/4/2022
Current Resident 1021092
Verified Resident • 2022
3.2
5/1/2022
My experience has been horrible since moving into the community. I moved to a another apartment unit and thing are still not Installed correctly. The rent increases every year and it's not worth the money.
5/5/2022
Current Resident 1021078
Verified Resident • 2012 - 2022
4.5
5/1/2022
Love Willowbrook very friendly & courteous staff convenient to everything excellent maintenance staff hope to be living here for many more years to come upkeep On property is excellent Neighbors are nice
5/3/2022
Updated Review
Current Resident 359639
Verified Resident • 2022
4.3
4/26/2022
Willowbrook is nice and quiet. Close to lots of schools and shopping. Office staff is friendly and helpful. Maintenance request have been answered promptly. My only complaint is that they need more parking spaces.
4/27/2022
Updated Review
Current Resident 1015340
Verified Resident • 2022
4.5
4/26/2022
Am so happy to be part of this community which I love it, when I came for the first time to check if they have any available apartments. People in this community there families are very warm welcome and it's clean.
4/27/2022
Updated Review
Current Resident 802800
Verified Resident • 2020 - 2022
2.0
4/24/2022
Awful. Never ever rent here. They paint over black mold, they leave black water covered carpet in your house for your animals to ingest and you the get everything you own dirty. This week alone our apartment has flooded 3 times and at least 2 other times in the 2 years we have lived here.
4/27/2022
Current Resident 1019127
Verified Resident • 2022
5.0
4/24/2022
Neat, clean, peaceful. It was easy applying and to get approved for an apartment. I chose this property because it is conveniently located near main roads. The lease preparer Shannon Begely was very nice and helpful.
4/26/2022
Updated Review
Current Resident 871711
Verified Resident • 2020 - 2022
2.7
3/27/2022
Nothing wrong with the community for the most part. Only thing is in my building there is a family that just throws their trash bag down the stairs instead of throwing them out. And there used to be a guy who creeped on my girlfriend
3/28/2022
Current Resident 1010003
Verified Resident • 2022
3.7
3/26/2022
So far so good , I honestly cannot complain. I moved into a new unit with new carpet & all new appliances . I love it so far! The only thing I dislike is the lack of security, I wish the front door locked.
3/28/2022
Updated Review
Current Resident 868372
Verified Resident • 2020 - 2022
4.7
3/15/2022
I love, love my apartment. Office staff is always nice. When I put work orders in; it gets done in a timely fashion. No complaints here. Communication is appreciated via text and email. Happy Resident!
3/17/2022
Current Resident 1004107
Verified Resident • 2022
5.0
3/6/2022
Berger rental properties are the best in the business cleanest safest friendliest Best value for the money completely awesome place to live staff is friendly courteous knowledgeable truly a pleasure to work with I am very happy to be home in a Berger property
3/7/2022
Current Resident 1003581
Verified Resident • 2021 - 2022
4.3
3/4/2022
Great experience for my first time owning my own apartment. All the appliances worked well with no problems. The community around the apartments consisted of nice neighbors, people, and a welcoming staff.
3/7/2022
Current Resident 998301
Verified Resident • 2021 - 2022
2.8
2/13/2022
Great place very comfortable & quiet love the area only down fall is the maintenance team never do anything correctly but other then that I like the places. It's walking distance to stores & schools. Just fix the maintenance problem
2/15/2022
Current Resident 994340
Verified Resident • 2021 - 2022
1.7
1/31/2022
I've lived here 2 months, it's still early to leave a proper review. All I can say, is if I knew now what I knew when I was applying I would have kept looking. They need to hire a new GC for their renovations that's for sure!
2/2/2022
Current Resident 990969
Verified Resident • 2022
5.0
1/25/2022
The Apartments Are So Nice And Very Quiet around here And The Office Is Professional and very Helpful , Maintenance Is Very Quick To fix Any Problem You have In Your Apartment . overall It's The Best Hands Down
1/27/2022
Current Resident 978589
Verified Resident • 2021
5.0
12/5/2021
Clean and up to date.Easy move in process and helpful staff. Gym and pool access and shopping very close. Quiet community easy access to 95,parks,playgrounds and school is across the street.24/7 maintenance and up keep if grounds is nice
12/8/2021
1 Bedroom/1 Bathroom
8 Available Units
1 Bed, 1 Bath | 650 sq. ft.
$1,475 - $1,675
See Floor Plan Details
2 Bedroom/2 Bathroom
13 Available Units
2 Beds, 2 Baths | 800 sq. ft.
$1,700 - $1,900
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 65 reviews)
Noise
4.2
Grounds
4.0
Safety
3.8
Office Staff
4.6
Maintenance
4.4
Neighborhood
4.7
Survey Scores (from 267 surveys)
Post-Tour Survey
4.6
Move-In Survey
4.7
Maintenance & Support Survey
4.6
Review Count
Number of reviews in the past 365 days
65
Manager’s Review Engagement
Percentage of reviews responded to
96.92%
Manager’s Review Reply Time
Average time to respond to reviews
2 days
03/05/2018
Willowbrook Apartments
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Willowbrook Apartments is a 650 - 800 sq. ft. apartment in Boothwyn in zip code 19061. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,475 - $1,900. Nearby cities include Upper Chichester, Upland, Aston, Claymont, Chester, Brookhaven, Glen Mills, Eddystone, Woodlyn, Wallingford, Media, Chadds Ford, and Swarthmore.