MAA Southwind

Current Resident 1262007

Verified Resident • 2019 - 2024

The amount of cars stolen is really alarming. Also when I moved in, we were able to have packages delivered to the office. Now we can't and they get stolen. Also they do not clean the dryer vents from the units and it is a major fire hazard. Maintenance is usually very prompt though, but I wish there were perks to living her for so many years and never being late on rent. I'm a good resident and hate the rent increases.

Current Resident 972216

Verified Resident • 2022 - 2024

Moved in and it's an okay experience. Keep moving loud neighbors around me , and dogs that stay home barking all day. I am very quiet and have to work peacefully. Needs a lot of work outside my door and stairs. Deep cleaning hasn't been done even though requested two years ago. Constantly concerned on the amount of water shut downs that occur.

Current Resident 1252477

Verified Resident • 2023 - 2024

Very clean and quiet place with professionals on duty that look after residents. I adore the facilities provided at no extra cost and feel safe and secure coming and going from the community. I have had no issues of note. Very happy to be living here.

Current Resident 1240930

Verified Resident • 2023 - 2024

Decent experience aside from the several maintenance issues I have had during my time living here. All maintenance issues have been kitchen plumbing related and the dishwasher issue specifically has had to be addressed 3 separate times as of April (I moved into the apartment in September).

Current Resident 1239589

Verified Resident • 2023 - 2024

Too many water problems that require shutting off the water for the whole complex. Other than that it is a nice community. I'm he grounds are well maintained and the staff is very helpful. You do wish they wouldn't send out mass past due and eviction notices to everyone, so ncludingnthisenofnus that pay on time.

Current Resident 1056043

Verified Resident • 2022 - 2024

This was my first apartment after moving out on my own, and I think it's a great starter apartment. My unit is spacious includes several great ammentities. My friends who pay higher rent are jealous of the amount of space I get for what I pay. If I ever have any issues, the maintenance team has always been very prompt and effective. We do experience the occassional power or water outage, but that is usually beyond the complex's control and in the hands of the city. Some of my neighbors could be quieter, but again, that's their issue and not in the control of the apartment management (although they have responded to my noise complaints). No place is perfect, but I would say this a great place to live overall and I've had an all around good experience here!

Current Resident 895421

Verified Resident • 2020 - 2024

I have enjoyed my time living here. With very little to complain about except there have been many times where water is shut off for repairs. It can be disruptive especially without warning but it's not enough to make me find somewhere else to live

Current Resident 1227965

Verified Resident • 2022 - 2024

The community is good but there are a few problems. Sometimes it takes maintenance too long to even respond to requests or you have to reach out multiple times and the trash bins are always overflowing.

Current Resident 1227344

Verified Resident • 2023 - 2024

Here is my experience. I am a somewhat satisfied customer. I think it is ridiculous that I have to pay for cable that I do not use and did not want. Paying for something I do not believe in. Some things should be the option of the tenants. Then on top of that the trash bin has been broken for over 6 months and I know with all of the rent money that you all receive from tenants the trash compactor should have been repaired. I can understand that it may be a time restrain or scheduling, but we should not have to endure trash sitting outside of the bins. I just pray that the rodents do not start to show up.

Current Resident 135037

Verified Resident • 2012 - 2024

We have requested do some fixing in Kitchen during renew but they accepted it but not done the work order. Need to patch up the pot holes on the streets. Dogs poop in the lawn around the building being not picked.

Current Resident 1084478

Verified Resident • 2022 - 2024

I've had good experiences and bad. Rent is extremely high for the outdated 1 bedroom. All the extra fees you pay with your rent and the audacity to charge you to pay your rent on an app you already pay for .

Current Resident 388912

Verified Resident • 2019 - 2024

Overall I have not been happy at this location. The area has been challenging. Since 3 years ago . The upkeep has lacked curb appeal. Not going to renew . The amount of rent one pays does not reflect the property.

Current Resident 1212633

Verified Resident • 2023

The day before I was to move in, I noticed that the neighbors were extremely rude. Trying to park your car while the next car is riding your tail should had been a red flag. They speed through the parking lot. This neighborhood is not family friendly. This apartment complex is filled with pets. My neighbors do not clean up after their pets. I have cleaned animal throw up and poop from infornt of my door and walkway I should not have jump over animal feces to keep from walking in it to get to my door. This is ridiculous. The grass is filled with poop. They do not have a dog park so the pets owners use the tennis court to play with their dogs. Where they also do not clean up after their animals. When I first moved in my unit was extremely dirty. Dirt in the corners, cabinets were dirty, walls had a bunch of dirt marks and grim on them. The carpet was horrifically dirty. I've had my carpet cleaned twice and still heavy dirt comes out of it. I've had roaches from the beginning and I have to continue to get my unit sprayed to keep them out. I truly wished I had not signed my lease for 14 months. During my walk through the Agent ---- -. wrote my complaints on a posted note instead of the walk through document. I felt that was very shady. My first month staying here my friend had his truck broken into. Cameras were not active. In August i paid by money order and had the receipt signed by ----. Well the document was somehow lost. That caused me so much stress trying to get that ordeal straightened out. The last person that lived her moved out and I moved right in. There was no preparation for a new tenant to move in. My unit was 100% un cleaned, not properly kept and maintenance. I've had nothing but trouble since I moved here. I have never been able to feel at home in my apartment. I've recently had a promotion at my job, I will stay until the end of my lease. I can't wait to leave here. The only good thing about this apartment is that maintenance men and office management and agents were really nice.

Current Resident 1211794

Verified Resident • 2023

Ms Regina Davis gave great customer service. She stayed with me until everything was completed with my move-in. She is an excellent representation of what an outstanding employee is that represents the company. Thank you very much Ms. Davis. You went above and beyond the call of duty.

Current Resident 1211619

Verified Resident • 2022 - 2023

Thus far, things at the L.O.G. apartments have been good. My neighbors are friendly/cordial. The leasing office staff are kind and understanding of most things that may happen on a tenants end. The maintenance team do a good job of responding to my requests. The L.O.G. team members are professional and I appreciate that most.

Current Resident 433112

Verified Resident • 2006 - 2023

Luv the location convenient to Germantown Collierville shopping the problem is getting things fixed replaced etc refrigerator rusty months to get it replaced contact on kitchen cabinets and bathroom cabinets coming off cabinet wood horrible my screen to patio taken by maintenance I called office and they brought on that was worse than the one they previously took once in the apt they will go up on rent every year but will not fix anything upgrade anything This would be a great place to live if they would fix things repair things correctly. Maintenance has always been a problem here. Some maintenance people not qualified to be maintenance people Begged for a dishwasher as the one I had stopped working flooring in kitchen and bathroom horrible fake wood looking.

Prospective Resident 1206573

Verified Prospect • Visited 2023

Agent was great. Professional and friendly. However no one answers the phone in office. And no one returns emails from the main office. No communication at all. Lisa, our agent was great. She was no top of everything. I am disappointed in the main office.

Current Resident 1203345

Verified Resident • 2023

Comfortable place, friendly staff, communication from office good, security ok, office send out info to community when issues arise, affordable compared to other complexes in area. Very nice pool and laundry area

Current Resident 1199764

Verified Resident • 2023

Haven't been living here long but my move in process was great. I had agent Caleb and he was great with the tour and lease explanation. I had small things to fix on move in date and they were taken cared of lightning quick as well. So far so good!

Current Resident 1199347

Verified Resident • 2023

This has been the best community I have had the pleasure of working with. Amazing and professional customer service. I have moved many times due to the military and this was have been vey engaged and helpful

Current Resident 1180467

Verified Resident • 2023

Incomplete! Left wholes in the wall. I made two work orders and went into the office they sent somebody back out. When I got home they screwed the fixture back in but they never fix the hole that was left from them fixing the water leak.

Current Resident 1060965

Verified Resident • 2022 - 2023

Staff is very busy and appear to be overworked. I have been helped by Caleb and he has gone above and beyond with customer service and care. He always has a smile, remembers my name and helps with any issues. Hid professionalism is why I live at Lincoln on the Green.

Prospective Resident 1192643

Verified Prospect • Visited 2023

As I said, I toured this complex twice while trying to make my decision. I was the most impressed by the professionalism of the staff, the ground up keep, and how clean the apartment was when I toured it. I am looking forward to hopefully moving in very soon!

Prospective Resident 1192518

Verified Prospect • Visited 2023

This complex came recommended by a friend who used to reside there so I was eager to check it out. Scheduled an appointment for a virtual tour and never received the zoom link. Called the national office (the number provided when you schedule) and they said they would contact the leasing office to let them know I haven't gotten anything from my leasing agent. Received no response. After about 30 minutes I called the number on the website and the woman who answered informed me that they were too busy and that's why they didn't show up for my appointment. I informed her I had a meeting to go to and could not wait for the person who was already 50 minutes late for MY appointment to get back from the random walk-in's' tour. The customer service was atrocious and then they double downed and sent a video (that looked like what you find on websites) via text with the leasing agent's name. No apology or "hey can we reschedule". I -obviously- did not lease from this complex, as I found a different complex that valued me as a potential tenant

Prospective Resident 1186853

Verified Prospect • Visited 2023

Lisa was very helpful, nice and friendly. From the start she told me this is your new home. She referred to the apartment as if it was already mines. I would recommend her to anyone who would like to rent an apartment at Lincoln on the Green.