3.8
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3.8 rating
758 total reviews
(
604 Verified
)
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Summarized by generative AI from text of customer reviews
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Current Resident 1413132
Verified Resident • 2026
4.0
3/30/2026
the location is great, there is green spaces to exercise and decompress, there are swimming pools for people to relax and for kids to enjoy. the staff is helpful and the move was smooth. i did not have any significant negative surprises
3/31/2026
Current Resident 1412631
Verified Resident • 2026
5.0
3/27/2026
Great place with great staff and very nice amenities. The staff is wonderful. Grounds are well maintained and the complex is quiet. The location is central to entertainment and dining. The apartment was very clean upon move in.
3/27/2026
Current Resident 1411203
Verified Resident • 2017 - 2026
5.0
3/19/2026
Riverset Apartments is a wonderful place to live. The staff are kind and friendly, and they respond quickly whenever a repair or maintenance request is submitted. Thanks to the gated entrance, residents can enjoy a strong sense of security. Additionally, the fitness center is well-equipped and available for use 24 hours a day.
3/20/2026
Updated Review
Current Resident 1335280
Verified Resident • 2025 - 2026
4.2
3/18/2026
The staff is always very kind and attentive. The service was dealt with and taken care of in a timely manner. The new ownership is taken steps to improve the community daily with updating structures and improving the grounds.
3/18/2026
Updated Review
Current Resident 628225
Verified Resident • 2018 - 2026
4.5
3/11/2026
Riverset has been a easy going place to live within. They have made many upgrades since first moving in, and the location is quiet and safe. I believe for anyone who is considering such, it would be a fair place to call home.
3/12/2026
Updated Review
Current Resident 1407022
Verified Resident • 2025 - 2026
4.0
3/7/2026
Poor service - maintained always need multiple calls and emails and even then they don't always fix everything but close the working order saying that word is done which is a lie. While the location is good, management is poor
3/13/2026
Current Resident 1408553
Verified Resident • 2025 - 2026
2.8
3/6/2026
Living in this apartment has been extremely frustrating because of the ongoing maintenance problems and the poor response time from management. From the beginning, there have been several issues in the unit that have needed repairs, but they are rarely fixed correctly the first time. Maintenance will sometimes come out and do a quick temporary fix, but the problem usually comes back shortly after. It feels like the issues are never fully addressed, which means tenants end up having to submit multiple requests for the same thing. Another major concern is how long it takes for maintenance to respond. Even when something important is reported, it can take days or sometimes even weeks before anyone comes to look at it. When they finally arrive, the repairs often feel rushed or incomplete. Because of this, problems tend to reappear, which becomes very frustrating for residents who just want their apartment to be properly maintained. Communication with management has also been disappointing. When concerns are brought up, it often feels like they are not taken seriously, and there is rarely any follow-up after a maintenance visit to make sure the issue was actually resolved. Living here has been stressful because basic maintenance problems take far too long to be addressed. Overall, the lack of timely repairs and proper fixes makes it difficult to feel confident that issues will be handled the way they should be.
3/9/2026
Current Resident 1408493
Verified Resident • 2024 - 2026
4.5
3/5/2026
This is a nice secure apartment with direct access to green line park, reasonable pricing for monthly rent and great amenities. Maintenance people are friendly and supportive for all tenets. Had no problem renting from out of town without on site visiting.
3/6/2026
Updated Review
Current Resident 1407383
Verified Resident • 2025 - 2026
5.0
2/28/2026
Affordable and well maintained apartments in a secure place. The office staff is pleasant, friendly and proactive to settle all the issues. I moved in these apartments last year, community center is well maintained, swimming pools and clean.
3/3/2026
Current Resident 1406353
Verified Resident • 2025 - 2026
4.5
2/23/2026
Good place to live, good prices and everything is functional , if only target is to stay for 1-2 years is a great option, staff are kind but you gotta push to get the things done, and if you look a good place to crash is fine
2/23/2026
Current Resident 1406011
Verified Resident • 2025 - 2026
4.7
2/21/2026
My husband and I moved here mid-November of 2025. We have enjoyed our stay so far despite a few minor issues out of our control. The apartment staff here is very friendly, helpful and makes the residents feel welcomed.
2/23/2026
julietaylormorrison@gmail.com
Resident • 2011 - 2026
2.8
2/16/2026
We love Geralyn
We've lived here for nineteen years, and Geralyn has been on staff during most of those years. She has been consistently attentive to our needs with a warm and gracious personality. Douglas & Julie Morrison
2/18/2026
Updated Review
Current Resident 1395479
Verified Resident • 2025 - 2026
5.0
2/16/2026
Great safe place, gated community. The staff is very professional. They have everything you need as far amenities. Security is very visible. Clean parking lot. Very spacious. You can't go wrong with choosing Riverset apartments homes.
2/16/2026
Current Resident 1403718
Verified Resident • 2025 - 2026
3.5
2/9/2026
The apartments are nice. I am currently in a two bedroom, two bath. Very spacious bedrooms. The speed of maintenance is very good and I have not had any issues since moving into the apartments. I've been there roughly 4 months.
2/10/2026
Current Resident 1403703
Verified Resident • 2023 - 2026
3.8
2/9/2026
This is a Clean Diverse friendly community. Worth looking into. I have been renting from this company for about three years. They are amazing. Any issues I've had they were right on top of it either the same day or next day.
2/10/2026
Updated Review
Current Resident 740077
Resident • 2023 - 2026
2.8
2/4/2026
Worst experience ever and we cannot wait to move!
I don't even know where to begin with our experience here. It's been almost 3 years and some of the maint. issues are still not resolved. I will save your time and get to the main issue... If you are a non-smoker and you value your health and well-being, go elsewhere. It states in the lease that smoking is not allowed. There were some new tenants that recently moved in underneath me, and since then, there has been a constant issue with cigarette smoke coming into our unit. I have severe asthma and I am highly allergic to cigarette smoke. I have begged management, including the district manager, to do something about it. They will not do anything. They claim that they cannot smell the smoke themselves. Now this usually happens late at night when the office staff is closed. My roomie and I both smell it and when we have company, they can smell it. Basically, everyone can smell it except for the office and maint. staff. I think they pretend they don't smell it because they do not want to address it. There was a former maint. man that lived in the complex that agreed with us on the smoke smell. He could smell it just like we could. I literally wake up from my sleep coughing and sneezing from the smoke. I asked for another unit to stay in until this issue was resolved, and I was denied. They stated they did not have another available unit, even though there is over 50 empty units here. There has been times where we had to go stay at a hotel just so we could have some clean air to breathe. I have also been to the doctor quite a few times with second hand smoke issues. Those doctor bills and hotel bills are piling up and I am seeking damages. On a positive note, I have filed a lawsuit against them with a local attorney. They will cases like this all the time. I have asked to relocate to another unit at their expense since this is no fault of my own. The moving company is asking $900 to move our things down a flight of stairs and into another unit on the property. We were denied that also. I also have over 100 emails from management begging for something to be done. All they do is give me the run around. This is only 1 of the many many issues that we have had. I would like this to resolved asap and I do not need a repetitive response about how sorry you are about this issue. You all have know about this for a while now and it needs to be addressed before further damages happen. I do not need to call you or speak to anyone as you all are well aware of this issue. As much as we pay for rent each month, we expect to have clean, healthy air to breathe. With this being said, save yourself a lot of trouble and go elsewhere. For the same amount of money or less, you can have a lot better place to live.
2/7/2026
Current Resident 1400795
Verified Resident • 2024 - 2026
3.0
1/26/2026
Good luck getting anything fixed, the side gate was broken for over 3 months and they only fixed it after 6 cars got broken into. The car wash thing never worked what so ever, somehow the staff managed to break my mail box. I ask them to fix the vent in the bathroom and so instead of fixing it they just replace the air filter and call it a day. if you like doing everything your self and then being fined when you leave something in the breezeway high recommend
1/27/2026
Current Resident 1399101
Verified Resident • 2025 - 2026
3.5
1/17/2026
The maintenance could be better in take care of orders in a timely manner. Communication could use some more work and my washer is still not working properly after they finished the word order. Thank yo
1/19/2026
Current Resident 1398560
Verified Resident • 2024 - 2026
1.3
1/15/2026
At this point would not recommend. Staff never answers the office phone nor does maintenance. Trash around the property is increasingly getting worse. Most of my outlets do not work or are so loose that cords just fall out. Multiple car break ins. Gate is consistently broken. Most of the property lights haven't worked since I came in 2023. Much much more.
1/15/2026
Current Resident 1398558
Verified Resident • 2025 - 2026
1.7
1/15/2026
Would not recommend. Maintenance takes a long time to complete repairs or you have to follow up multiple times to get them completed. Gated but anyone can get in and there have been attempts to break in cars during the middle of the night.
1/15/2026
Updated Review
Current Resident 1299343
Verified Resident • 2021 - 2026
3.8
1/14/2026
I fine this apartment complex is a great place to live. Very accessible to to the interstate. Very quiet that's what I really love. Management staff professional and works and quickly to resolve any issues.
1/15/2026
Current Resident 1397532
Verified Resident • 2025 - 2026
5.0
1/10/2026
I like the location of the apartment and it's a nice place with many things to offer. The apartment itself is also pretty great with some minor flaws but what doesn't come with some flaws. Overall, I have had a great experience so far with riverset.
1/12/2026
Updated Review
Current Resident 1108910
Verified Resident • 2023 - 2026
4.3
1/10/2026
The community is nice. It is located across from a park on the Mississippi River. It is quiet and nice. The staff is helpful and friendly. Management strives to keep the community clean and they host events around the holidays. I hope they bring security back for the summer for the pool.
1/12/2026
Current Resident 1396940
Verified Resident • 2024 - 2026
3.3
1/8/2026
New management company seems to be making improvements, however when you call the office one of the workers (who was very kind when we were looking to rent) could care less about the people who actually signed a lease and live here.
1/12/2026
Updated Review
Current Resident 871683
Verified Resident • 2017 - 2026
4.7
1/8/2026
I do enjoy living here. Great view and mostly safe neighborhood. So far able to afford it. Hopefully they won't continue raising my lease as I renew it. Sometimes there are frequent water shut offs due to repairs, unfortunately. Other than that, happy for now.
1/11/2026
A3 - Magnolia
1 Bed, 1 Bath | 727 sq. ft.
See Floor Plan Details
A1 - Elm
1 Bed, 1 Bath | 630 sq. ft.
$1,170 - $2,380
See Floor Plan Details
A1S - Elm w/Sunroom
1 Bed, 1 Bath | 680 - 727 sq. ft.
$1,180 - $2,320
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A2 - Maple
1 Bed, 1 Bath | 727 sq. ft.
$1,265 - $2,405
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A2S - Maple w/Sunroom
1 Bed, 1 Bath | 795 sq. ft.
$1,270 - $2,506
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A4 - Willow
1 Bed, 1 Bath | 805 sq. ft.
$1,275 - $2,490
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A3S - Magnolia w/Sunroom
1 Bed, 1 Bath | 795 sq. ft.
$1,280 - $2,420
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A4S - Willow w/Sunroom
1 Bed, 1 Bath | 885 sq. ft.
$1,300 - $2,519
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B2 - River Birch
2 Beds, 2 Baths | 1,078 sq. ft.
$1,370 - $2,335
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B1 - Cottonwood
2 Beds, 2 Baths | 1,009 sq. ft.
$1,380 - $2,805
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B2S - River Birch w/Sunroom
2 Beds, 2 Baths | 1,150 sq. ft.
$1,400 - $2,415
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Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 57 reviews)
Noise
4.1
Grounds
3.7
Safety
3.5
Office Staff
3.6
Maintenance
3.4
Neighborhood
4.2
Survey Scores (from 148 surveys)
Post-Tour Survey
4.7
Move-In Survey
4.3
Maintenance & Support Survey
3.9
Lease Renewal Survey
3.8
Review Count
Number of reviews in the past 365 days
57
Manager’s Review Engagement
Percentage of reviews responded to
98.25%
Manager’s Review Reply Time
Average time to respond to reviews
3.21 days
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Riverset Apartments is a 630 - 1,150 sq. ft. apartment in Memphis in zip code 38103. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,170 - $2,805. Nearby cities include Germantown, Bartlett, Cordova, Olive Branch, Millington, Southaven, Collierville, Horn Lake, Arlington, Walls, Marion, McCalla, and Hernando.