3.8
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3.8 rating
758 total reviews
(
604 Verified
)
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Summarized by generative AI from text of customer reviews
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Updated Review
Current Resident 1294888
Verified Resident • 2024
3.3
12/28/2024
The location is great. The grounds/landscaping are kept in good condition. The people in management are friendly. As a resident for 7 months here, I'm just disappointed in the level of completion of work orders on things that need to get fixed. My washer/dryer combo has been going out for 5+ months and now has completely stopped working and I STILL don't have a definitive answer as to when it'll be fixed. I'm very frustrated with the lack of "getting the job done" at the Riverset Apts.
1/2/2025
Current Resident 1303727
Verified Resident • 2022 - 2024
4.3
12/18/2024
This is an awesome community, it's nice and quiet, maintenance workers are usually quick to get any problems fixed, the pools and workout gym are nice, and the overall upkeep of the property is good, I would like to have security at night though
12/18/2024
Updated Review
Current Resident 1293335
Verified Resident • 2024
4.8
12/18/2024
We are enjoying our new apartments at Riverset. Everyone has been extremely 1st class. You always inform us when incidents occur. Thank you for being professional. We look forward to getting to know the staff here as we met a lot of you. I'm a tennis professional and was an alternate in the Olympics in table tennis. I'd be more than happy to run a tennis tournament tournament or pingpong tournament/exhibition for the community if you'd be interested. It's fun and anyone could participate. My dad was a National Champion. I really believe it would be a good time for all and it could possibly create new residents. No worries either way. Just let me know. Happy Holidays. You can always find me and you Tube my info Donny Flowers
12/19/2024
Updated Review
Current Resident 1256109
Verified Resident • 2024
4.7
12/12/2024
Riverset is a fantastic place to live. It's gated so you feel safe. The on premise amenities are nice. Harbor Town is an amazing neighborhood. Management keeps the place well manicured. Maintenance is prompt and professional. I made the right choice renting here!
12/12/2024
Updated Review
Current Resident 1134604
Verified Resident • 2021 - 2024
1.2
11/26/2024
Poor staff communication. They hardly pick phones and neither inform beforehand . They just billed me $285 without informing prior to the work and not even having the option to chose my provider of service
11/26/2024
Current Resident 1297024
Verified Resident • 2024
3.7
11/24/2024
It has overall been very positive, I haven't had many issues. Everything through move-in went very smoothly, and it was easy to contact management for help. I do think they could maybe use a few more office employee available during their office hours as lately I have been having trouble contacting someone.
11/25/2024
Prospective Resident 1296268
Verified Prospect • Visited 2024
5.0
11/21/2024
Beautiful!! And Amazing views! I can tell I'm going to love my stay here. My associate was so nice and enjoyed showing me my unit and seeing the smile on my face to know what I had wanted. I'm anxious of living here and in this nice area.
11/22/2024
Current Resident 1285804
Verified Resident • 2024
3.2
10/8/2024
Maintenance is very slow and unprofessional. Staff was not very helpful and communication is poor. You get what you pay for but overall the community is nice and feels very safe and quiet. In a good location.
10/9/2024
Current Resident 1285745
Verified Resident • 2024
4.5
10/8/2024
So this is the first time i have rented an appt. From the time i walked in Guavin, showed me around and could answer all my questions. I told him I was not sure if I was going to rent an appt. or get an Airbnb, he understood, no pressure by him, the next day I walked back in, he remembered my name, and we talked about options, easy to work with, and stayed in communication as needed.
10/9/2024
Prospective Resident 1284097
Verified Prospect • Visited 2024
5.0
10/3/2024
If you're looking for a nice, comfortable apartment please come to Riverset and check them out! Gauvin assisted me and was great help from start to finish! He was very patient , and made sure that you are satisfied to his best ability before he is finished assisting you!
10/3/2024
Updated Review
Current Resident 765980
Verified Resident • 2019 - 2024
1.7
8/29/2024
This is the worst place you can live in. Maintenance is not working such as facilities (pool, bbq area, tennis courts) are all without control and not working. They increase the rent and decrease services every year.
8/30/2024
Current Resident 1236639
Verified Resident • 2023 - 2024
4.3
8/13/2024
The office staff is phenomenal, the up keep of the ground is decent not because of the property because of the people. It's so many activities you can go to and do. And most importantly the safety and quietness is amazing.
8/13/2024
Updated Review
Current Resident 1262079
Verified Resident • 2024
3.2
8/3/2024
The community is good but the maintenance system is very poor. It took them 10 days to respond to one of the maintenance requests I had after move-in because they didn't take care of a lot of things prior to my move-in. But then only one of the problems was taken care of and multiple others are still not taken care of even after a month.
8/5/2024
Updated Review
Current Resident 1260114
Verified Resident • 1999 - 2024
4.0
7/6/2024
The inconsistency in management is a concern. Since the property has been gated and there is a security guard at the gate. There appears to be a decrease in car thefts and break-ins. The office staff is not always customer friendly.
7/8/2024
Updated Review
Current Resident 781473
Verified Resident • 2017 - 2024
4.8
7/4/2024
This complex has had its ups and downs over the years I've lived here, but they've always strived to improve. The setting is lovely, the gates installed are working well, and it is peaceful and quiet.
7/8/2024
Current Resident 1256802
Verified Resident • 2023 - 2024
4.3
6/15/2024
Easy experience with office staff. The apartment was in excellent shape upon move-in. Maintenance issues are always handled quickly and effectively. Safety has never been an issue. The grounds are above average in appearance and cleanliness. I've enjoyed living here.
6/17/2024
Prospective Resident 1256101
Verified Prospect • Visited 2024
5.0
6/11/2024
Touring the property was great. Geralyn was wonderful - very welcoming and helpful. Answered any questions we had and shared her experiences about her time there. We definitely plan on leasing there this fall.
6/11/2024
Prospective Resident 1254749
Verified Prospect • Visited 2024
4.0
6/4/2024
The associate was exceptionally friendly and informative, making the entire experience pleasant and enriching. Their knowledge and willingness to help stood out, ensuring all my questions were answered thoroughly. The community atmosphere further enhanced the visit; it was calm and serene, providing a welcoming environment that felt both safe and inviting. Overall, the combination of the associate's excellent service and the tranquil community created a positive and memorable experience.
6/5/2024
Current Resident 1249580
Verified Resident • 2023 - 2024
5.0
5/7/2024
I enjoy living here. Living next to the river and surrounded by these beautiful scenery. Close to downtown, restaurants and stores. I feel safe living here especially living in a gated community. Also I love having the washer and dryer in my apartment!
5/7/2024
Current Resident 1247388
Verified Resident • 2024
3.8
4/27/2024
I just moved in so I would have to come back in about 3 to 6 months to give a real life experience of what it's like to live here at Riverside, but so far so good. I like the community, like the outdoor spaces and I like the amenities.
4/29/2024
Updated Review
Current Resident 870756
Verified Resident • 2021 - 2024
4.2
4/6/2024
I really enjoy this community. I feel safe and it's very nice. I've lived here for 3 years and plan on staying for another renewal. Since I have lived here they have done several modifications such as gates, landscaping and improved security measures.
4/8/2024
Current Resident 1237120
Verified Resident • 2023 - 2024
4.7
3/21/2024
This apartment is my first place by myself. Not only is it beautiful and spacious and close to my job, but the leasing staff does a great job trying to engage the residents with occasional activities and events. The Spring and Summer are my favorite seasons here because the landscaping is great and the river is our front yard! I have to admit again that the staff on the grounds is fantastic.
3/22/2024
Current Resident 1236408
Verified Resident • 2023 - 2024
4.0
3/19/2024
Riverset is a good community to live in, especially if you are a student at a nearby institution. I feel safe and the complex is well-maintained. The maintenance staff is very attentive and quick to fix any issues. I would recommend!
3/19/2024
Updated Review
Current Resident 1158625
Verified Resident • 2023 - 2024
2.7
3/18/2024
Highly disappointed. Everything is falling apart old and outdated. The fact that it's priced the same as other complexes is insane. How can it be priced in the same ball park and the other complexes have way better amenities?
3/19/2024
Prospective Resident 1234662
Verified Prospect • Visited 2024
4.7
3/13/2024
The complex was quiet and relaxing when we visited. Staff were polite and courteous. Seemed like there was a decent amount of parking. Decent amount of gym equipment, a racquetball court, and 5 separate outdoor swimming pools. Apartments did not seem to have built in microwaves.
3/13/2024
A3 - Magnolia
1 Bed, 1 Bath | 727 sq. ft.
See Floor Plan Details
A1 - Elm
1 Bed, 1 Bath | 630 sq. ft.
$1,170 - $2,380
See Floor Plan Details
A1S - Elm w/Sunroom
1 Bed, 1 Bath | 680 - 727 sq. ft.
$1,180 - $2,320
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A2 - Maple
1 Bed, 1 Bath | 727 sq. ft.
$1,265 - $2,405
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A2S - Maple w/Sunroom
1 Bed, 1 Bath | 795 sq. ft.
$1,270 - $2,506
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A4 - Willow
1 Bed, 1 Bath | 805 sq. ft.
$1,275 - $2,490
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A3S - Magnolia w/Sunroom
1 Bed, 1 Bath | 795 sq. ft.
$1,280 - $2,420
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A4S - Willow w/Sunroom
1 Bed, 1 Bath | 885 sq. ft.
$1,300 - $2,519
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B2 - River Birch
2 Beds, 2 Baths | 1,078 sq. ft.
$1,370 - $2,335
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B1 - Cottonwood
2 Beds, 2 Baths | 1,009 sq. ft.
$1,380 - $2,805
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B2S - River Birch w/Sunroom
2 Beds, 2 Baths | 1,150 sq. ft.
$1,400 - $2,415
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 57 reviews)
Noise
4.1
Grounds
3.7
Safety
3.5
Office Staff
3.6
Maintenance
3.4
Neighborhood
4.2
Survey Scores (from 148 surveys)
Post-Tour Survey
4.7
Move-In Survey
4.3
Maintenance & Support Survey
3.9
Lease Renewal Survey
3.8
Review Count
Number of reviews in the past 365 days
57
Manager’s Review Engagement
Percentage of reviews responded to
100.00%
Manager’s Review Reply Time
Average time to respond to reviews
3.23 days
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Riverset Apartments is a 630 - 1,150 sq. ft. apartment in Memphis in zip code 38103. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,170 - $2,805. Nearby cities include Germantown, Bartlett, Cordova, Olive Branch, Millington, Southaven, Collierville, Horn Lake, Arlington, Walls, Marion, McCalla, and Hernando.