3.6
Up to 8 weeks free! (Select units, 12+ month leases)
3.6 rating
667 total reviews
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514 Verified
)
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Summarized by generative AI from text of customer reviews
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Current Resident 1413223
Verified Resident • 2015 - 2026
4.0
3/30/2026
I like the Artisan Apartments location, and that it is quiet community. There are shops and restaurants on premises. I feel safe and secure. Their maintenance team is awesome, and very professional.
3/31/2026
Current Resident 1411537
Verified Resident • 2016 - 2026
3.7
3/21/2026
Overall, satisfactory experience with this community. The residents are great. The maintenance of the property could be a little better. For instance, lighting around the property isn't replaced for months and months when bulbs go out.
3/23/2026
Updated Review
Current Resident 1364453
Verified Resident • 2024 - 2026
2.2
3/5/2026
Apartment complex is well priced for what you get. Pool is great but the gym is terrible. Equipment broken, stolen and or ripped. Location is great with 183, the domain, and downtown all relatively in a good range. Staff here is not personable and there are 0 community events. Leasing terms to break are very strict compared to others I've lived at before and there is no negating so be sure you're committed to ride out a full lease. Life events or job moves don't account to them for anything you are just a number here. Cleaniness not sure if the place is ever pressure washed. The trash services leak when taking bags because residents don't leave their trash in their bins so the hallways are stairs get ruined. Plus the pot smoking residents here ruin a lot as well. Just overall place feels like a 2star out of 5 truly.
3/10/2026
Updated Review
Current Resident 1366849
Verified Resident • 2025 - 2026
3.8
2/28/2026
This is a great community with staff that cares to help you solve any issues that you may have. They are great with communication and trying to solve issues. They do however struggle at times to empty trash cans that lead to trash in the grass.
3/2/2026
Current Resident 1407431
Verified Resident • 2025 - 2026
4.5
2/28/2026
I've only been here a few months but so far I've really enjoyed my time here. Staff has been very helpful and accommodating. Neighbors have also been incredibly kin. They opened their door to me while I was moving to help maneuver a couch into my place
3/2/2026
Current Resident 1407016
Verified Resident • 2026
4.0
2/26/2026
I am required to fill this space so that my concerns can be reviewed as this box states it needs a minimum of 200 characters to continur and will not allow me to skip this portion to submit my written request that hasn't been answered by the community directly
2/26/2026
Current Resident 1406680
Verified Resident • 2020 - 2026
4.3
2/24/2026
The staff and the maintenance team have shown real care for tenants. While they have changed over the years, the current team has been great at listening to me and helping me with my needs. I'm happy staying here.
2/25/2026
Updated Review
Current Resident 1251344
Verified Resident • 2023 - 2026
5.0
1/29/2026
Great sized apartment for the price. Good location for me. I have easy access to all I need. And using Google fiber is great for my job. I've been here for 2 years and I don't plan to leave any time soon!
1/29/2026
Current Resident 1398833
Verified Resident • 2025 - 2026
3.5
1/16/2026
Nice location but noise from Parmer Ln is very loud if you are located close to the front. Upkeep of area seems to have diminished as new residents have moved in. Smell of smoke in stairwells, trash as times, etc.
1/16/2026
Prospective Resident 1397453
Verified Prospect • Visited 2026
4.7
1/10/2026
The apartment complex looks good, don't know about the reviews but looks good. Employee was attentive and very helpful with the application process and was kind enough to reach out and answer any questions we have.
1/10/2026
Updated Review
Current Resident 1380434
Verified Resident • 2023 - 2026
1.0
1/1/2026
Avoid this community at all costs. Management is ineffective and slow to respond if not completely unresponsive. Maintenance is incompetent. And all staff know how to do is deflect and act like you are bothering them. As a retail outlet on the property, I have lost significant revenue due to poor management, and did I mention theft from an onsite breaking behind the provided secured gates.
1/6/2026
Prospective Resident 1394651
Verified Prospect • Visited 2025
4.0
12/27/2025
I have not moved into my apartment 1 week after sending the application. The communication from the management is extremely poor. No idea when the apartment will be ready yet they put it as AVAILABLE on their website. The community itself looks clean and safe and good place to live in. Even when visiting for viewing the apartments they had posted as AVAILABLE was unable for viewing as they were all under repairs. Unacceptable.
12/27/2025
Current Resident 1388732
Verified Resident • 2025
2.5
12/1/2025
Dissatisfied that the maintenance tickets were closed but the requests were not completed, I was not called or notified as to why the tickets were closed. No one called or stopped by. Trash in the community area by the grills are always pilled up and overflowing.
12/4/2025
Current Resident 1384053
Verified Resident • 2025
4.7
11/8/2025
Well it's very nice apartment complex very convenient for me for work and close to my family and all the places I encounter with (close to domain big parks etc) overall very good nice and quiet location
11/9/2025
Updated Review
Current Resident 1321730
Verified Resident • 2024 - 2025
3.0
10/6/2025
It took a few maintenance orders and a few calls to the front desk which weren't answered most of the time to finally get someone out to my apartment almost a month later. Wish they were more on it when it comes to maintenance orders but it was fixed eventually.
10/6/2025
Current Resident 1374191
Verified Resident • 2021 - 2025
3.5
10/2/2025
Thank you again for replacing my microwave last week?I really appreciate it. I did want to mention that during the process, the counters were scratched, likely from moving the old or new microwave. It's not a problem for me, I just want to make sure I'm not held responsible for the damage whenever I move out. I can provide photos if needed?please just let me know. Thanks so much for all you do, and I hope you have a great day!
10/7/2025
Updated Review
Current Resident 1283495
Verified Resident • 2023 - 2025
3.3
10/1/2025
Look I am frustrated right now you don't want me leaving a review. I've had a very lovely experience here other than the past few months I actually recommended my friend to come live here and even he has had issue with the maintenance request. His AC completely stopped working and he called emergency maintenance six times and got nothing back and when he went to the office and talked to the person in the office, they said they'd get to it when they get to it. One of the perks of renting is you don't have to deal with maintenance issues if I'm gonna have to deal with my own and go get reimbursed and fight the apartment complex for them I'm going to go live somewhere else. Other than these last few months, it has been a great experience here I enjoy the community. It's a quiet area and it's in a good location.
10/6/2025
Current Resident 1365335
Verified Resident • 2022 - 2025
5.0
9/4/2025
This apartment complex has been great. Neighbors are friendly and quiet. Staff is helpful. Units are nice and well maintained. And the prices are fair. There are a lot of areas to walk around and enjoy the outdoors and shops and restaurants that bring a nice touch to the place. I would recommend living here to anyone I know.
9/5/2025
Current Resident 1363891
Verified Resident • 2025
4.8
8/30/2025
Living in an apartment can be a very satisfying experience when the right balance of comfort, convenience, and community is maintained. One of the most appreciated aspects is the location?having easy access to grocery stores, public transportation, and nearby restaurants makes daily life smooth and efficient. Modern apartments often provide amenities such as gyms, pools, and lounges, which enhance the lifestyle and create a sense of value for the rent being paid. Safety is another important factor; gated access, security cameras, and on-site management contribute significantly to peace of mind. In terms of living conditions, well-maintained apartments with clean common areas, timely repairs, and reliable maintenance services ensure a hassle-free stay. Noise levels, water supply, and waste management also play a big role in overall satisfaction. Apartments that foster a friendly neighborhood environment often feel more like a community, with residents building positive connections. On the other hand, dissatisfaction usually arises when there are delays in maintenance requests, unexpected rent hikes, or lack of transparency in management policies. Overall, apartment living is ideal for those who value convenience, shared amenities, and urban living, provided the management ensures consistent upkeep and responsive service.
9/1/2025
Current Resident 1362137
Verified Resident • 2025
1.0
8/25/2025
Very upset on what's going on right now. From maintenance coming in without my permission to my four tires being stolen off my vehicle! I haven't even paid my first month of rent! I just moved here! I am planning on getting out ASAP
8/27/2025
Current Resident 1356180
Verified Resident • 2024 - 2025
1.8
8/7/2025
I've rented for over a decade, and I've experienced a lot of bare-minimum leasing offices and maintenance staff, but I have never lived anywhere where the staff would fully ignore messages or maintenance requests.
8/11/2025
Updated Review
Current Resident 1049290
Verified Resident • 2022 - 2025
3.3
8/5/2025
Disappointing as of lately. I have an a/c that is not cooling properly. I have called multiple times. Twice, I've had a tech come out and simply tell me there was not an issue. It has still not be resolved. See screenshot.
8/8/2025
Current Resident 1349268
Verified Resident • 2024 - 2025
1.5
7/10/2025
Maintenance is awful , takes weeks to get anything done . My car widow was smashed because this complex has zero cameras and no one is ever held accountable . My building (15) has 2 Maintenance people living in it and its disgusting . Trash everywhere the glass that was broken from the cars is still laying in the street and its been months . I watched as 2 months went by before 15 beer cans and beer bottles were ever picked up that were sitting on sidewalk . Trash in park area over flows and blows everywhere. I will not be renewing my lease here.
7/14/2025
Current Resident 1346692
Verified Resident • 2021 - 2025
3.3
6/30/2025
It's a beautiful community with large pool and beautiful trees all along the buildings. There is a variety of retail and restaurant establishments at the front of the community. Management, however, seems somewhat aloof and have difficulty properly managing maintenance issues.
7/3/2025
Current Resident 1346334
Verified Resident • 2024 - 2025
4.2
6/28/2025
Mostly love the place. Could hire more staff for maintenance but great place to chill. Love being close to the city without having to pay ridiculous city prices for an apartment this size. Staff is friendly and professional.
6/29/2025
Chic Studio
Studio, 1 Bath | 826 sq. ft.
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Mod Studio
Studio, 1 Bath | 484 sq. ft.
$992 - $1,248
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Ritz
1 Bed, 1 Bath | 1,006 sq. ft.
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Townhome Loft A 1BR 1.5BA
1 Bed, 1.5 Baths | 1,327 sq. ft.
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Townhome Loft D 1BR 1.5BA
1 Bed, 1.5 Baths | 1,277 sq. ft.
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Luxor
1 Bed, 1 Bath | 969 sq. ft.
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Swanky
1 Bed, 1 Bath | 825 sq. ft.
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Posh
1 Bed, 1 Bath | 1,310 sq. ft.
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Lumious
1 Bed, 1 Bath | 1,023 sq. ft.
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Jubilee
1 Bed, 1 Bath | 792 sq. ft.
$1,030 - $1,417
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Panache
1 Bed, 1 Bath | 802 sq. ft.
$1,089 - $1,474
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Chic One Bedroom
1 Bed, 1 Bath | 826 sq. ft.
$1,207 - $1,500
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1 Bedroom Townhome
1 Bed, 1.5 Baths | 1,249 sq. ft.
$1,238 - $1,605
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Townhome Loft B 1BR 1.5BA
1 Bed, 1.5 Baths | 1,310 sq. ft.
$1,378 - $1,748
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Lavish
2 Beds, 2 Baths | 1,180 sq. ft.
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Plush
2 Beds, 1 Bath | 1,032 sq. ft.
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Royal
2 Beds, 2 Baths | 1,056 sq. ft.
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Imperial
2 Beds, 2 Baths | 1,070 sq. ft.
$1,231 - $1,558
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Noble
2 Beds, 1 Bath | 931 sq. ft.
$1,276 - $1,573
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Majestic
2 Beds, 2 Baths | 1,215 sq. ft.
$1,281 - $1,940
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Splendid
2 Beds, 2 Baths | 1,298 - 1,363 sq. ft.
$1,327 - $1,778
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Tranquil
2 Beds, 2 Baths | 1,275 sq. ft.
$1,366 - $1,703
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Serenity
2 Beds, 2 Baths | 1,239 sq. ft.
$1,404 - $1,797
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Opulent
3 Beds, 2 Baths | 1,493 sq. ft.
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Votive
3 Beds, 2 Baths | 1,668 sq. ft.
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Divine
3 Beds, 2 Baths | 1,488 sq. ft.
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Elegant
3 Beds, 2 Baths | 1,428 sq. ft.
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Penthouse
3 Beds, 2 Baths | 2,106 sq. ft.
$2,177 - $2,612
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Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 39 reviews)
Noise
3.5
Grounds
3.2
Safety
3.6
Office Staff
3.2
Maintenance
3.0
Neighborhood
3.7
Survey Scores (from 202 surveys)
Post-Tour Survey
4.6
Move-In Survey
3.8
Maintenance & Support Survey
3.8
Lease Renewal Survey
3.7
Review Count
Number of reviews in the past 365 days
39
Manager’s Review Engagement
Percentage of reviews responded to
97.44%
Manager’s Review Reply Time
Average time to respond to reviews
2.03 days
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Artisan Apartments and Shops is a 484 - 2,106 sq. ft. apartment in Austin in zip code 78729. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $992 - $2,612. Nearby cities include West Lake Hills, Del Valle, Manor, Pflugerville, Bee Cave, Manchaca, Cedar Park, Lakeway, Creedmoor, Round Rock, Hutto, Lago Vista, and Leander.