Artisan Apartments and Shops
A
A
Award Winner
8701 West Parmer Lane, Austin, TX 78729

3.6

(869 Reviews & Surveys)
$992 - $2,612/mo

Move-In Specials

Up to 8 weeks free! (Select units, 12+ month leases)

Reviews

3.6 rating

667 total reviews

(

514 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Summarized by generative AI from text of customer reviews

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Review Author Icon

Current Resident 22332

Verified Resident 2012 - 2013

5.0

7/1/2013

Very outgoing staff and...

Very outgoing staff and community in general. I've lived here a year and love the place. I've met some good friends here and don't plan on moving out anytime soon. I would highly recommend this complex and have done so to a few friends two of which has already moved in. You can't beat the price, the staff, or the community.

    Property Manager Response

    7/2/2013

    We appreciate your feedback. Hearing from our residents helps ensure that we are providing amenities and services that meet their expectations.
    Review Author Icon

    Current Resident 22310

    Verified Resident 2009 - 2013

    4.0

    7/1/2013

    It's a pretty nice place...

    It's a pretty nice place to live.

      Property Manager Response

      7/1/2013

      We appreciate your feedback. Hearing from our residents helps ensure that we are providing amenities and services that meet their expectations.
      Review Author Icon

      Current Resident 22291

      Verified Resident 2013

      4.5

      7/1/2013

      Great! ...

      Great!

        Property Manager Response

        7/1/2013

        We appreciate your feedback. Hearing from our residents helps ensure that we are providing amenities and services that meet their expectations.
        Review Author Icon

        Current Resident 22269

        Verified Resident 2013

        4.7

        7/1/2013

        Staff has been extremely...

        Staff has been extremely help, community looks great.

          Property Manager Response

          7/1/2013

          We appreciate your feedback. Hearing from our residents helps ensure that we are providing amenities and services that meet their expectations.
          Review Author Icon

          Current Resident 22249

          Verified Resident 2012 - 2013

          3.3

          6/30/2013

          The neighbors above me...

          The neighbors above me can be noisy at times, and the of a four way stop sign in our phase that connects to the houses is greatly needed. Otherwise I love the property.

            Property Manager Response

            7/1/2013

            Thank you for your review. Constructive feedback helps us assess our strengths and weaknesses and allows us to provide our residents with an exceptional place to call home.
            Review Author Icon

            Current Resident 22240

            Verified Resident 2012 - 2013

            3.7

            6/30/2013

            friendly community and...

            friendly community and staff! no problem with parking, pet-friendly

              Property Manager Response

              7/1/2013

              We appreciate your feedback. Hearing from our residents helps ensure that we are providing amenities and services that meet their expectations.
              Review Author Icon

              Current Resident 22231

              Verified Resident 2012 - 2013

              2.7

              6/30/2013

              So far so good, much...

              So far so good, much better than our last apartment community. I just wish the office staff would A. stop changing so often and B. take my requests seriously.

                Property Manager Response

                7/1/2013

                Thank you for bringing your concerns to our attention. Our on-site team has been notified and will investigate the situation further. If you require immediate assistance please contact the office via telephone.
                Review Author Icon

                Current Resident 22201

                Verified Resident 2013

                4.8

                6/30/2013

                I love it here. I love...

                I love it here. I love how quiet it usually is, and the friendliness to pets. My apartment looks great, and the kitchen layout is really cool.

                  Property Manager Response

                  7/1/2013

                  We appreciate your feedback. Hearing from our residents helps ensure that we are providing amenities and services that meet their expectations.
                  Review Author Icon

                  Current Resident 22177

                  Verified Resident 2013

                  4.7

                  6/29/2013

                  It's been a smooth transition...

                  It's been a smooth transition coming here. The staff was very informative and friendly. Friends like coming to visit me here, they often say "it's like a real neighborhood." The location is great, I love the pool and being able to walk to dinner.

                    Property Manager Response

                    7/1/2013

                    We appreciate your feedback. Hearing from our residents helps ensure that we are providing amenities and services that meet their expectations.
                    Review Author Icon

                    Current Resident 22170

                    Verified Resident 2012 - 2013

                    4.8

                    6/29/2013

                    The community has been...

                    The community has been very welcoming.

                      Property Manager Response

                      7/1/2013

                      We appreciate your feedback. Hearing from our residents helps ensure that we are providing amenities and services that meet their expectations.
                      Review Author Icon

                      Current Resident 21953

                      Verified Resident 2013

                      4.5

                      6/27/2013

                      Safe, Near everything...

                      Safe, Near everything and Friendly Neighbors!

                        Property Manager Response

                        6/27/2013

                        We appreciate your feedback. Hearing from our residents helps ensure that we are providing amenities and services that meet their expectations.
                        Review Author Icon

                        Current Resident 21720

                        Verified Resident 2013

                        5.0

                        6/26/2013

                        Living in this community...

                        Living in this community has been great. I love how it looks inside and out. The fitness center and pool is also nice. The only complaint is that I wish there was more parking for the residents.

                          Property Manager Response

                          6/26/2013

                          Thank you for your review. Constructive feedback helps us assess our strengths and weaknesses and allows us to provide our residents with an exceptional place to call home.
                          Review Author Icon

                          Current Resident 21557

                          Verified Resident 2013

                          5.0

                          6/25/2013

                          Very nice! I love it! ...

                          Very nice! I love it!

                            Property Manager Response

                            6/26/2013

                            We appreciate your feedback. Hearing from our residents helps ensure that we are providing amenities and services that meet their expectations.
                            Review Author Icon

                            Current Resident 21514

                            Verified Resident 2013

                            4.8

                            6/25/2013

                            Excellent value and overall...

                            Excellent value and overall place to live.

                              Property Manager Response

                              6/25/2013

                              We appreciate your feedback. Hearing from our residents helps ensure that we are providing amenities and services that meet their expectations.
                              Review Author Icon

                              Current Resident 21476

                              Verified Resident 2010 - 2020

                              3.5

                              1/15/2020

                              I have lived here for nearly ten years and haven't had any major issues. The apartments are located in a great neighborhood and are pretty quiet. I have sometimes had issues with maintenance requests being done timely, but it's not anything major. This place feels like home to me which is why I've stayed so long.

                                Property Manager Response

                                6/24/2013

                                Thank you for your review. Constructive feedback helps us assess our strengths and weaknesses and allows us to provide our residents with an exceptional place to call home.
                                Review Author Icon

                                Current Resident 21405

                                Verified Resident 2010 - 2013

                                4.2

                                6/24/2013

                                We have lived here for...

                                We have lived here for three years and we have met a lot of great people who have become great friends. We love the volleyball court and was one of the main reasons we moved here!! Overall a great community, beautiful grounds, and great staff!

                                  Property Manager Response

                                  6/24/2013

                                  We appreciate your feedback. Hearing from our residents helps ensure that we are providing amenities and services that meet their expectations.
                                  Review Author Icon

                                  Current Resident 21391

                                  Verified Resident 2013

                                  5.0

                                  6/24/2013

                                  Its been great. Office...

                                  Its been great. Office staff is amazing and very friendly.

                                    Property Manager Response

                                    6/24/2013

                                    We appreciate your feedback. Hearing from our residents helps ensure that we are providing amenities and services that meet their expectations.
                                    Review Author Icon

                                    Current Resident 21013

                                    Verified Resident 2012 - 2013

                                    3.3

                                    6/20/2013

                                    Not worth the price paid ...

                                    Not worth the price paid

                                      Property Manager Response

                                      6/21/2013

                                      We are disappointed to hear that your stay with us has not been to your satisfaction. If you have any additional comments or suggestions of how we may improve your experience with us, please e-mail our Cares Team at feedback@trinity-pm.com.
                                      Review Author Icon

                                      Current Resident 21009

                                      Verified Resident 2012 - 2013

                                      4.0

                                      6/20/2013

                                      I really like the community...

                                      I really like the community and the activities that they offer

                                        Property Manager Response

                                        6/21/2013

                                        We appreciate your feedback. Hearing from our residents helps ensure that we are providing amenities and services that meet their expectations.
                                        Review Author Icon

                                        Current Resident 20997

                                        Verified Resident 2012 - 2013

                                        5.0

                                        6/20/2013

                                        Very nice community....

                                        Very nice community. Nice layout. Beautiful pool area. Nice neighbors throughout the community. Nice and professional staff. Perfect location. If I had to change anything, it would be the availability of parking.

                                          Property Manager Response

                                          6/21/2013

                                          Thank you for your review. Constructive feedback helps us assess our strengths and weaknesses and allows us to provide our residents with an exceptional place to call home.
                                          Review Author Icon

                                          Current Resident 20995

                                          Verified Resident 2011 - 2013

                                          4.5

                                          6/20/2013

                                          Very good ...

                                          Very good

                                            Property Manager Response

                                            6/21/2013

                                            We appreciate your feedback. Hearing from our residents helps ensure that we are providing amenities and services that meet their expectations.
                                            Review Author Icon

                                            Current Resident 20986

                                            Verified Resident 2012 - 2013

                                            4.3

                                            6/20/2013

                                            It has been great!!!!!!!!!! ...

                                            It has been great!!!!!!!!!!

                                              Property Manager Response

                                              6/21/2013

                                              We appreciate your feedback. Hearing from our residents helps ensure that we are providing amenities and services that meet their expectations.
                                              Review Author Icon

                                              Current Resident 20917

                                              Verified Resident 2013 - 2014

                                              5.0

                                              7/23/2014

                                              We have been very happy with our stay at Artisan. Our only compliant would be the fact that our pool is often full on weekends with people from the adjoining neighborhood. The maintenance staff is always timely in fixing any issues we have. Our neighbors have been great. Natasha and Oscar go above and beyond anytime we have a request.

                                                Property Manager Response

                                                7/29/2014

                                                Thank you for bringing your concerns to our attention. Our on-site team has been notified and will investigate the situation further. If you require immediate assistance please contact the office via telephone.
                                                Review Author Icon

                                                Current Resident 20914

                                                Verified Resident 2011 - 2013

                                                2.2

                                                6/20/2013

                                                it has been ok. too much...

                                                it has been ok. too much noise and no parking

                                                  Property Manager Response

                                                  6/20/2013

                                                  Thank you for taking the time to review our community. Please inform a member of our team if there is anything more we can do to enhance your experience with us.
                                                  Review Author Icon

                                                  Current Resident 20852

                                                  Verified Resident 2012 - 2013

                                                  1.3

                                                  6/19/2013

                                                  Besides the car break...

                                                  Besides the car break in, noise from the pool at all hrs and the high rent, it's a good place to live

                                                    Property Manager Response

                                                    6/20/2013

                                                    Thank you for taking the time to review our community. Please inform a member of our team if there is anything more we can do to enhance your experience with us.

                                                    Floor Plans & Pricing

                                                    Studio

                                                    Chic Studio

                                                    Studio, 1 Bath | 826 sq. ft.

                                                    See Floor Plan Details

                                                    Mod Studio

                                                    Studio, 1 Bath | 484 sq. ft.

                                                    $992 - $1,247

                                                    See Floor Plan Details

                                                    1 Bedroom

                                                    Luxor

                                                    1 Bed, 1 Bath | 969 sq. ft.

                                                    See Floor Plan Details

                                                    Townhome Loft D 1BR 1.5BA

                                                    1 Bed, 1.5 Baths | 1,277 sq. ft.

                                                    See Floor Plan Details

                                                    Swanky

                                                    1 Bed, 1 Bath | 825 sq. ft.

                                                    See Floor Plan Details

                                                    Townhome Loft A 1BR 1.5BA

                                                    1 Bed, 1.5 Baths | 1,327 sq. ft.

                                                    See Floor Plan Details

                                                    Ritz

                                                    1 Bed, 1 Bath | 1,006 sq. ft.

                                                    See Floor Plan Details

                                                    Posh

                                                    1 Bed, 1 Bath | 1,310 sq. ft.

                                                    See Floor Plan Details

                                                    Lumious

                                                    1 Bed, 1 Bath | 1,023 sq. ft.

                                                    See Floor Plan Details

                                                    Jubilee

                                                    1 Bed, 1 Bath | 792 sq. ft.

                                                    $1,030 - $1,417

                                                    See Floor Plan Details

                                                    Panache

                                                    1 Bed, 1 Bath | 802 sq. ft.

                                                    $1,089 - $1,376

                                                    See Floor Plan Details

                                                    Chic One Bedroom

                                                    1 Bed, 1 Bath | 826 sq. ft.

                                                    $1,207 - $1,500

                                                    See Floor Plan Details

                                                    1 Bedroom Townhome

                                                    1 Bed, 1.5 Baths | 1,249 sq. ft.

                                                    $1,241 - $1,608

                                                    See Floor Plan Details

                                                    Townhome Loft B 1BR 1.5BA

                                                    1 Bed, 1.5 Baths | 1,310 sq. ft.

                                                    $1,381 - $1,751

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    Royal

                                                    2 Beds, 2 Baths | 1,056 sq. ft.

                                                    See Floor Plan Details

                                                    Plush

                                                    2 Beds, 1 Bath | 1,032 sq. ft.

                                                    See Floor Plan Details

                                                    Lavish

                                                    2 Beds, 2 Baths | 1,180 sq. ft.

                                                    See Floor Plan Details

                                                    Imperial

                                                    2 Beds, 2 Baths | 1,070 sq. ft.

                                                    $1,224 - $1,551

                                                    See Floor Plan Details

                                                    Noble

                                                    2 Beds, 1 Bath | 931 sq. ft.

                                                    $1,269 - $1,564

                                                    See Floor Plan Details

                                                    Majestic

                                                    2 Beds, 2 Baths | 1,215 sq. ft.

                                                    $1,273 - $1,931

                                                    See Floor Plan Details

                                                    Splendid

                                                    2 Beds, 2 Baths | 1,298 - 1,363 sq. ft.

                                                    $1,319 - $1,769

                                                    See Floor Plan Details

                                                    Tranquil

                                                    2 Beds, 2 Baths | 1,275 sq. ft.

                                                    $1,358 - $1,694

                                                    See Floor Plan Details

                                                    Serenity

                                                    2 Beds, 2 Baths | 1,239 sq. ft.

                                                    $1,396 - $1,788

                                                    See Floor Plan Details

                                                    3 Bedrooms

                                                    Elegant

                                                    3 Beds, 2 Baths | 1,428 sq. ft.

                                                    See Floor Plan Details

                                                    Votive

                                                    3 Beds, 2 Baths | 1,668 sq. ft.

                                                    See Floor Plan Details

                                                    Opulent

                                                    3 Beds, 2 Baths | 1,493 sq. ft.

                                                    See Floor Plan Details

                                                    Divine

                                                    3 Beds, 2 Baths | 1,488 sq. ft.

                                                    See Floor Plan Details

                                                    Penthouse

                                                    3 Beds, 2 Baths | 2,106 sq. ft.

                                                    $2,177 - $2,612

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A
                                                    A

                                                    Renter Ratings

                                                    B+

                                                    Review Ratings (from 39 reviews)

                                                    Noise

                                                    3.5

                                                    Grounds

                                                    3.2

                                                    Safety

                                                    3.6

                                                    Office Staff

                                                    3.2

                                                    Maintenance

                                                    3.0

                                                    Neighborhood

                                                    3.7

                                                    Survey Scores (from 202 surveys)

                                                    Post-Tour Survey

                                                    4.6

                                                    Move-In Survey

                                                    3.8

                                                    Maintenance & Support Survey

                                                    3.8

                                                    Lease Renewal Survey

                                                    3.7

                                                    Review Count

                                                    A

                                                    Number of reviews in the past 365 days

                                                    39

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    100.00%

                                                    Manager’s Review Reply Time

                                                    A

                                                    Average time to respond to reviews

                                                    2.05 days

                                                    Features & Amenities

                                                    Laundry
                                                    • In-Unit Washer and Dryer
                                                    Parking
                                                    • Covered Lot
                                                    • Garage Lot
                                                    • Other
                                                    • Surface Lot
                                                    • Covered Parking
                                                    • Garage
                                                    • Off Street Parking Available
                                                    • Reserved Boat & Trailer Parking (As Available)
                                                    Other
                                                    • Air Conditioning
                                                    • BBQ and Picnic Areas
                                                    • Balcony/Deck
                                                    • Cat Friendly
                                                    • Clubhouse
                                                    • Community Center
                                                    • Dishwasher
                                                    • Door Attendant
                                                    • Fiber Internet Available
                                                    • Fireplaces in Penthouses Only
                                                    • Fitness Center
                                                    • Flexible Rent Payment
                                                    • Freeway Access
                                                    • Green Space
                                                    • Hard Wood Style Vinyl Flooring in Select Homes
                                                    • High Ceilings
                                                    • Large Dog Friendly
                                                    • Night Patrol
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Online Resident Services
                                                    • Oversized Closets
                                                    • Pool
                                                    • Quartz Countertops
                                                    • Soaking Tubs
                                                    • Spacious Floor Plans
                                                    • Volleyball Court
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                                                    Leasing

                                                    Artisan Apartments & Shops is a premier North Austin community offering one, two and three bedroom apartments featuring spacious, open floor plans, designer lighting, kitchen islands, spacious walk-in closets, master suites with garden tubs, ceiling fans, and direct-access garages. A city within a city, Artisan offers on-site dining at Thai Lada, Miyo Yakitori & Sushi. Pamper yourself at the spa, hair salon, barber shop, Thai massage, drop off your dry cleaning at A+ Cleaners, or visit Motion Chiropractic for your pain. Artisan is located on Parmer Lane just minutes from Lakeline Mall, the Arboretum shopping district and trendy hot spots like Alamo Drafthouse with quick access to major thoroughfares such as Hwy 183, FM 620, and the 45 Toll Road. Stop by for a tour and find your new home!
                                                    Show Less

                                                    Leasing Options

                                                      • None

                                                    Office Hours

                                                    • Sunday: 01:00 PM - 05:00 PM
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Willow Bridge Property Company

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                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: How easy is it to find guest parking?

                                                    Frequently Asked

                                                    How is Artisan Apartments and Shops Rated?
                                                    Based on 869 number of votes by renters, Artisan Apartments and Shops is currently rated 3.6 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Artisan Apartments and Shops?
                                                    Artisan Apartments and Shops is rated 3.2 out of 5 stars in our renters grounds survey, which is considered below average. The grounds are starting to look neglected and require attention.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Artisan Apartments and Shops is rated 3 out of 5 stars in our renters maintenance survey, which is considered below average. The maintenance team is often slow to respond and does not always fully resolve issues.
                                                    What are noise levels like at Artisan Apartments and Shops?
                                                    Artisan Apartments and Shops is rated 3.5 out of 5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                    How safe is Artisan Apartments and Shops?
                                                    Artisan Apartments and Shops is rated 3.6 out of 5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                    How satisfied are residents with the neighborhood?
                                                    Artisan Apartments and Shops is rated 3.7 out of 5 stars in our renters neighborhood survey, which is considered average. The complex is located in a neighborhood with some safety or desirability concerns, with limited access to local attractions and services.
                                                    How satisfied are residents with the staff at Artisan Apartments and Shops?
                                                    Artisan Apartments and Shops is rated 3.2 out of 5 stars in our renters staff survey, which is considered below average. The staff is often unresponsive and not fully helpful in addressing resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 2.05 days to their community reviews in the past year.
                                                    Who manages Artisan Apartments and Shops?
                                                    Willow Bridge Property Company
                                                    What is the pet policy at Artisan Apartments and Shops?
                                                    No pet policy available
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    1 Bed, 1.5 Baths
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    Studio, 1 Bath
                                                    What is the move-in special?
                                                    Up to 8 weeks free! (Select units, 12+ month leases)

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                                                    Baths

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                                                    Under New Management

                                                    Claim your community to update listing information, capture leads, and respond to reviews!

                                                    Artisan Apartments and Shops is a 484 - 2,106 sq. ft. apartment in Austin in zip code 78729. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $992 - $2,612. Nearby cities include West Lake Hills, Del Valle, Manor, Pflugerville, Bee Cave, Manchaca, Cedar Park, Lakeway, Creedmoor, Round Rock, Hutto, Lago Vista, and Leander.