The Verandah

. #21 . #238

Award Winner

The Verandah

8600 FM 620 North, Austin, TX 78726

3.7

(1090 Reviews & Surveys)

$1,078 - $2,353/mo

Move-In Specials

Up to 8 weeks free! (Select units, 12+ month leases)

Reviews

3.7 rating

760 total reviews

(

611 Verified

)

Verified

Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Trending topics in reviews

Summarized by generative AI from text of customer reviews

Amenities (73)

Apartment Size (6)

Community (148)

Location (55)

Maintenance (182)

Management (174)

Noise (33)

Parking (103)

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Recently Lived In
Review Rating

Current Resident 1340894

Verified Resident • 2025

4.8

6/7/2025

It's a nice community with good looking structures. The parking can be a little tight later at night but that can be overlooked with the amount of parking, a little walk isn't a big deal. It's clean and welcoming and green

Property Manager Response

6/9/2025

Thank you for letting us know you've found this to be a nice place to call home! We're thrilled you've felt so welcome and at ease here. Sincerely, The Verandah Management Team

Updated Review

Current Resident 926587

Verified Resident • 2021 - 2025

5.0

6/2/2025

Great community, spacious floorplans, love the pool & nice gym (even though I don't go, lol) Great staff. I do miss the food trucks that use to come to office. Peaceful & quiet community all around!! Great shopping around area as well.

Property Manager Response

6/3/2025

It's wonderful to hear that you're enjoying the community and ample amenities, and we appreciate the kind words about our team too! Thank you so much for sharing your feedback and for choosing to call The Verandah home! Sincerely, The Verandah Management Team

6 Previous

Last 3/22/2024

Current Resident 1338629

Verified Resident • 2024 - 2025

1.8

5/29/2025

Don't. It's affordable, yes, but if you have any maintenance issues (minor or urgent) expect them to take at least a month to even process request. And when they do "complete" a work order they don't actually do all the work requested. We're going on a month with our patio door not closing and two weeks with a broken appliance.

Property Manager Response

6/3/2025

Thanks for this review and for letting us know that you've been disappointed in your experience with the community. This is disappointing to hear but we're glad you raised your concerns. Please give us a ring at 833-570-0058 so we can assist. Sincerely, The Verandah Management Team

Updated Review

Current Resident 374271

Verified Resident • 2019 - 2025

4.3

5/24/2025

I like that the current maintenance staff seems to care about doing a good job. This was an emergency issue. And it was the first emergency issue I have had to call in since I have lived here. I was surprised an appreciative of the quick response I got.

Property Manager Response

5/25/2025

Thanks for this review and for sharing that our team has provided quick and efficient service! That's what we're here for and it's nice to know that you're satisfied with your experience! Sincerely, The Verandah Management Team

1 Previous

12/18/2024

Current Resident 1337679

Verified Resident • 2025

2.2

5/24/2025

The owners use too many 3rd party apps for all of their services, creating additional and unnecessary headaches for residents and employees alike. Hire a programmer, build ONE app that encompasses everything your residents will need.

Property Manager Response

5/28/2025

This input is greatly appreciated. We want to take a second to say we're very sorry for your frustration. Please give us a call at 833-570-0058 so we can help with these concerns. Your complete satisfaction is our priority! Sincerely, The Verandah Management Team

Current Resident 1336372

Verified Resident • 2025

5.0

5/16/2025

Too many questions for a service survey. I probably won't fill one out again because I didn't intend to write a property review. I am only writing this because I was unable to submit the survey for service.

Property Manager Response

5/18/2025

Thanks for your five-star review! We appreciate your input. Sincerely, The Verandah Management Team

Prospective Resident 1333878

Verified Prospect • Visited 2025

4.7

5/3/2025

My visit at The Verandah was great, Justin showed me the property and amenities while on the tour. My questions were answered swiftly, and i am satisfied with the experience. I would recommend this community.

Property Manager Response

5/4/2025

Thanks for coming by for a tour! We're so glad the experience was a good one and that you enjoyed what you saw. We'd love to welcome you home soon! Sincerely, The Verandah Management Team

Current Resident 1333415

Verified Resident • 2025

4.7

5/1/2025

I am very happy I made this move!!! Friendly, helpful Staff and neighbors. Good prices and great location. Austin's rent has gone wild, I still get a fabulous deal. Larges units within the same price range!!!

Property Manager Response

5/1/2025

This is great to hear! We're so thrilled you chose this community as your new home and we're glad that our team has made a positive impression. Welcome home! Sincerely, The Verandah Management Team

Current Resident 1332249

Verified Resident • 2024 - 2025

1.8

4/26/2025

Community is good and quiet. Ample parking spaces. Maintenance is very bad and front office takes forever to answer calls. If you call 100 times, they might just pick up the phone 1 time if you get lucky.

Property Manager Response

4/30/2025

Thanks for your review and for sharing that you've had a hard time reaching our team. We're sorry to hear this and we will take your input to heart. Have you tried calling us at 833-570-0058? We want to make sure we have a chance to connect and address any concerns! Sincerely, The Verandah Management Team

Current Resident 1327985

Verified Resident • 2024 - 2025

2.0

4/8/2025

We had issues from the beginning. Over charged for insurance and move in, things were broken and missing. Not fixed for months. Management blows it off or drags it out or just doesn't care. I said all I need to say. I am not the only one I'm sure.

Property Manager Response

4/11/2025

Thanks for this review and for detailing the frustrations you've faced throughout your time here. We're very sorry you feel this way and we want to help. Give us a ring at 833-570-0058 so we can work through your concerns and make your experience better. We hope to connect with you soon! Sincerely, The Verandah Management Team

Prospective Resident 1327027

Verified Prospect • Visited 2025

5.0

4/4/2025

I was left with a very good impression of the verandah. I wanted to submit an application as soon as I got home from my tour. The property was very well kept and the assistant manager Louis was very helpful and kind along the way, making sure we saw what we wanted to in the units.

Property Manager Response

4/6/2025

Thanks so much for your kind words and for sharing that you have such a positive impression of the community! We are so grateful for your consideration - we hope you'll make The Verandah your new home! Sincerely, The Verandah Management Team

Current Resident 1325303

Verified Resident • 2024 - 2025

3.8

3/26/2025

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Property Manager Response

3/28/2025

Thanks so much for your four-star rating! Sincerely, The Verandah Management Team

Current Resident 1324872

Verified Resident • 2024 - 2025

4.5

3/24/2025

I truly love my apartment. It is a wonderful space with a great view. The pool and amenities are exceptional for what we pay. Our rent is very affordable especially for the area we are in. my ONLY complaint is that management does not answer the phone. Ever.

Property Manager Response

3/24/2025

What great feedback! It sounds like you've found so much to love about the community and we're so grateful to hear that. We so appreciate you sharing your thoughts on your experience here! Sincerely, The Verandah Management Team

Current Resident 1324446

Verified Resident • 2024 - 2025

3.3

3/22/2025

Moving in wasn't that great of an experience. The office workers seem like they're doing something shady. My water bill is in question and now I'm having a lot of issues with no response from the office staff. Other than the maintenance and the office workers I like my apartment I just wish they were more professional.

Property Manager Response

3/27/2025

Thanks for this review. We are so sorry to hear that your move-in was frustrating and that you're disappointed in our team. Could you give us a call at 833-570-0058? We're eager to help and want to make sure you love your home here.

Updated Review

Current Resident 740808

Verified Resident • 2017 - 2025

4.7

3/16/2025

Overall twe have had great neighbors. We have restaurants and other shops in walking distance. We have a very good gym and a neighborhood to walk and run in. The complex is older, but staff responds very quickly.

Property Manager Response

3/24/2025

We are happy that you're enjoying the neighborhood and our amenities. We're proud of our responsive team and the convenience our location offers. Your satisfaction is important to us, and we're committed to maintaining the quality of your living experience. Sincerely, The Verandah Management Team

3 Previous

Last 9/17/2023

Updated Review

Current Resident 1313165

Verified Resident • 2025

2.8

3/13/2025

Verandah management is horrible horrible horrible horrible horrible horrible horrible bab bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad Nad. Bad bad bad bad bad bad management

Property Manager Response

3/25/2025

We're truly sorry to hear about your experience. Our goal is to provide a positive living environment for all our residents. We encourage you to reach out to us at +1 512-401-0444 or verandahmgr@willowbridgepc.com so we can better understand and address your concerns. Sincerely, The Verandah Management Team

1 Previous

1/27/2025

Current Resident 1321179

Verified Resident • 2024 - 2025

4.7

3/6/2025

We love living here! It's so pretty and we love all of the amenities. I love the pool and gym. The people are kind and friendly and we hope to renew our lease in the summer because we love it here so much!

Property Manager Response

3/24/2025

We're truly grateful for your positive feedback. It's wonderful to know that you're enjoying the amenities and the friendly atmosphere of our community. Your satisfaction is our priority and we look forward to the possibility of you renewing your lease in the summer. Sincerely, The Verandah Management Team

Updated Review

Current Resident 541780

Verified Resident • 2013 - 2025

2.3

2/27/2025

Gone down hill??????????. Zxzzz. Xxzzzzzzzzzszsssdsddddssdsssssdddsdddddxxc cccccccccccccccccvcccccccccccvccvcvvcvccccccvcccccccccccccc

Property Manager Response

3/24/2025

We are sorry to hear that your experience did not meet your expectations. We would like to understand more about your concerns. Please reach out to us at +1 512-401-0444 or verandahmgr@willowbridgepc.com so we can work towards improving your experience. Sincerely, The Verandah Management Team

5 Previous

Last 1/9/2025

Current Resident 1317708

Verified Resident • 2024 - 2025

2.5

2/17/2025

The view is amazing on the west side and it's a great location. Needs some major TLC to the exterior and grounds. When I moved in I was told it would be soon when that would happen. It's been almost a year since then and nothing has been improved.

Property Manager Response

3/24/2025

We appreciate your feedback and understand your concerns about the exterior and grounds. We assure you that we are working diligently to enhance our community's appearance. We apologize for any delay and appreciate your patience. Please feel free to reach out to us at +1 512-401-0444 or verandahmgr@willowbridgepc.com to discuss this further. Sincerely, The Verandah Management Team

Current Resident 1315681

Verified Resident • 2024 - 2025

4.2

2/8/2025

Although the complex is a little older than others in the area, renovated units give a fresh feel. The adjacent conservation easement is also a big plus. Parking is a little hectic at times and can make you walk a little which isn't fun if you are lugging groceries and the like.

Property Manager Response

3/25/2025

We appreciate your feedback and are glad to hear that you enjoy the renovated spaces and the nearby conservation easement. We understand that parking can sometimes be challenging and we're continually exploring ways to improve this aspect of our community. Please feel free to reach out to us at +1 512-401-0444 or verandahmgr@willowbridgepc.com with any further comments or suggestions you wish to share. Sincerely, The Verandah Management Team

Updated Review

Current Resident 1032288

Verified Resident • 2006 - 2025

2.8

2/6/2025

It has declined disastrously the past 7 years. The landscaping is basically dead, not enough staff are on hand, package reception does not exist. The gym needs to have the televisions put back up, and hand towels to wipe down the equipment should always be on hand. The gates work properly some of the time at best. When we moved in until around 7 years ago Verandah was an "A" property. Now it is C- at best.

Property Manager Response

2/11/2025

This is so disappointing to hear. We're sorry to learn you've noticed a decline in the quality of your experience and in property upkeep. Your voice has been heard and we'll investigate these concerns further. We strive to provide every resident with an environment they're proud to call home!

3 Previous

Last 9/5/2024

Current Resident 1310623

Verified Resident • 2024 - 2025

2.5

1/16/2025

It's been very hard to navigate dealing with the office. My move in was initially delayed as well which left me without a place to live, overall they're very unorganized and unprofessional. The gym has 90% broken or old machines that don't work well. I even found one of the male staff using the women's gym restroom one time. Just really frustrating in the end.

Property Manager Response

1/29/2025

We appreciate your feedback and are sorry to hear about your experience. We strive to provide a comfortable and enjoyable living environment for all our residents. We encourage you to reach out to us at +1 512-401-0444 or verandah@willowbridgepc.com so we can address your concerns directly. Sincerely, The Verandah Management Team

Current Resident 1310609

Verified Resident • 2024 - 2025

5.0

1/16/2025

Everything has been great. Unfortunately one major issue we have is with our downstairs neighbor. There has been on ongoing issue with them since day one. Police reports have been filed and sent to the office

Property Manager Response

3/25/2025

We appreciate your high rating and are glad to hear that your overall experience has been positive. We're sorry to hear about the ongoing issue with your neighbor. We take such matters seriously and encourage you to reach out to us directly at +1 512-401-0444 or verandahmgr@willowbridgepc.com so we can address this situation appropriately. Sincerely, The Verandah Management Team

Current Resident 1309474

Verified Resident • 2015 - 2025

3.8

1/11/2025

The numerous changes in ownership the last 3 years has caused service and upkeep property to go down. The gym/workout room has numerous broken down machines, broken glass, plus TVs have been disabled.

Property Manager Response

3/25/2025

We understand your concerns regarding the changes in ownership and the condition of the gym. We're committed to maintaining a high standard of living and we're sorry to hear that your experience has not met these expectations. We invite you to reach out to us at +1 512-401-0444 or verandahmgr@willowbridgepc.com so we can discuss your concerns in more detail. Sincerely, The Verandah Management Team

Current Resident 1308252

Verified Resident • 2016 - 2025

3.5

1/6/2025

The apartment is cute and spacious. The view is beautiful and rent is reasonable. I have been happy living here for the most part. The neighbors are friendly and work well together as a coummunity. I have reccommended the Verandah to my friends and family.

Property Manager Response

3/25/2025

We are glad that you find our living community to be welcoming and enjoyable. It's wonderful to know that you've recommended us to your friends and family. We strive to continue providing a pleasant environment for all our residents. Sincerely, The Verandah Management Team

Floor Plans & Pricing

All (13)
1 Bed (4)
2 Beds (7)
3 Beds (2)

1 Bedroom

Bluebonnet - A3

1 Bed, 1 Bath | 1,007 sq. ft.

See Floor Plan Details

Azalea - A

1 Bed, 1 Bath | 727 sq. ft.

$1,078 - $1,652

See Floor Plan Details

Bluebonnet - A1

1 Bed, 1 Bath | 910 sq. ft.

$1,117 - $1,610

See Floor Plan Details

Bluebonnet - A2

1 Bed, 1 Bath | 942 sq. ft.

$1,182 - $1,426

See Floor Plan Details

2 Bedrooms

Hollyberry - B5

2 Beds, 2 Baths | 1,520 sq. ft.

See Floor Plan Details

Hollyberry - B4

2 Beds, 2 Baths | 1,475 sq. ft.

See Floor Plan Details

Greenbriar - D

2 Beds, 2 Baths | 1,201 sq. ft.

See Floor Plan Details

Cedar Sage - B

2 Beds, 1 Bath | 1,005 sq. ft.

$1,206 - $1,637

See Floor Plan Details

Deerwood - B3

2 Beds, 2 Baths | 1,386 sq. ft.

$1,363 - $1,895

See Floor Plan Details

Deerwood - B1

2 Beds, 2 Baths | 1,283 sq. ft.

$1,464 - $2,059

See Floor Plan Details

Deerwood - B2

2 Beds, 2 Baths | 1,311 sq. ft.

$1,496 - $1,753

See Floor Plan Details

3 Bedrooms

Fieldstone - D1

3 Beds, 2.5 Baths | 1,474 sq. ft.

See Floor Plan Details

Evergreen - C1

3 Beds, 2 Baths | 1,317 sq. ft.

$1,577 - $2,353

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

A-

Review Ratings (from 61 reviews)

Noise

4.3

Grounds

3.6

Safety

3.6

Office Staff

3.7

Maintenance

3.9

Neighborhood

4.0

Survey Scores (from 330 surveys)

Post-Tour Survey

4.6

Move-In Survey

4.1

Maintenance & Support Survey

4.3

Lease Renewal Survey

3.6

Review Count

Number of reviews in the past 365 days

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

Average time to respond to reviews

2.38 days

Features & Amenities

Laundry

Full Size Washer and Dryer in Select Homes

Parking

Garage Lot
Other
Attached One Car Garage in Select Homes
Attached Two Car Garage in Select Homes
Garage
Parking

Other

Air Conditioner
BBQ and Picnic Area
Balcony/Deck
Bark Parks
Basketball Court
Bright Open Floor Plan
Built-In Desk and Shelving in Select Homes
Business Center
Cat Friendly
Ceiling Fans in Bedrooms and Living Room
Clubhouse
Composting Program
Dishwasher
Entertainment Media Nooks in Select Homes
Entryway Coat Closets in Select Homes
Faux Wood Flooring in Select Homes
Fitness Center
Flexible Rent Payment
French Doors to Patio in Select Homes
Gated Access
Ground Floor Veranda
Large Dog Friendly
Linen Closets
Package Receiving Service
Playground
Pool
Recycling Program
Spacious Resort Style Swimming Pool
Vanity with Double Sinks
Vaulted Ceilings
Vaulted Ceilings and Crown Molding
Volleyball Court
Walk In Closets

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Leasing

Surrounded by more than 600 acres of canyon nature preserve, you will enjoy breathtaking sunsets and brilliant canyon views in secluded comfort, Retreat to your Verandah-style patio, gourmet kitchen, home office alcove or roomy master bedroom suite.When you are ready for a relaxing community lifestyle, join friends and make new acquaintances at your Acapulco-style pool, with barbecues and entertainment areas, or relax with conversation around the outdoor fireplace. Stay fit and active in your air-conditioned indoor basketball court, or workout in your Human performance fitness center with Cardio Theater.

Show Less

Leasing Options

None

Office Hours

Sunday: 01:00 PM - 05:00 PM
Monday - Friday: 09:00 AM - 06:00 PM
Saturday: 10:00 AM - 05:00 PM

This community is managed by

Willow Bridge Property Company

Communities

746

View All Communities

Questions & Answers (1)

Anonymous

Asked on: 03/19/2018

Q: What is the estimated utility bill for one person?

Juan_R741

Answered on: 02/26/2026

A: Edit a review

Frequently Asked

How is The Verandah Rated?

Based on 1090 number of votes by renters, The Verandah is currently rated 3.7 out of 5 stars.

How satisfied are residents with the upkeep and overall appearance of the grounds at The Verandah?

The Verandah is rated 3.6 out of 5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.

How effective was the maintenance team when resolving your problem?

The Verandah is rated 3.9 out of 5 stars in our renters maintenance survey, which is considered average. The maintenance team is sometimes slow to respond or not fully effective in resolving issues.

What are noise levels like at The Verandah?

The Verandah is rated 4.3 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.

How safe is The Verandah?

The Verandah is rated 3.6 out of 5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.

How satisfied are residents with the neighborhood?

The Verandah is rated 4 out of 5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.

How satisfied are residents with the staff at The Verandah?

The Verandah is rated 3.7 out of 5 stars in our renters staff survey, which is considered average. The staff is sometimes unresponsive or not fully helpful in addressing resident needs.

How often does management engage with reviews?

Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 2.38 days to their community reviews in the past year.

Who manages The Verandah?

Willow Bridge Property Company

What is the pet policy at The Verandah?

No pet policy available

What types of floor plans are available?

1 Bed, 1 Bath

2 Beds, 1 Bath

2 Beds, 2 Baths