4.2
Up to $1000.00 off first full month's rent on select units .
4.2 rating
493 total reviews
(
423 Verified
)
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Current Resident 380488
Verified Resident • 2013 - 2017
3.7
8/8/2017
I have lived in this complex for 4+ years and have no reason to leave. The staff is friendly, rent reasonable, and I love the layout of my apartment. I would recommend this complex to friends and family.
8/8/2017
Current Resident 379691
Verified Resident • 2016 - 2017
4.7
8/7/2017
A great family place! It has everything if you have a dog or cat. The dog park is great not only for excising but also bathing and cooling in a hot Texas day. The swimming pool and the gym are very enjoyable. The only thing missing is a hot tube.
8/7/2017
Current Resident 371754
Verified Resident • 2012 - 2017
2.7
7/19/2017
Issues with pipes leaking in walls which causes mold,. Electrical out let's don't work. Phone jacks not working, you have to have have internet. The stairwell is dirty and has spider nests on walls causing spiders to come inside.
7/19/2017
Current Resident 370355
Verified Resident • 2017
4.3
7/16/2017
I am very happy with my apartment and the community. Michelle, was very helpful. So far very happy living here. I know I made a very good choice when I chose Cole Crossing as my new home.I don't think that I could have made a better choice
7/17/2017
Current Resident 370161
Verified Resident • 2017
4.2
7/15/2017
Great place to live very community oriented. Friendly staff very helpful. Nice and clean staff tries very hard to accommodate residents needs in a very timely manner. You can always see the staff trying to do their very best and beyond!! :-)
7/17/2017
Current Resident 370147
Verified Resident • 2017
4.5
7/15/2017
Good place to live! Have had a good time so far. Can't complain. Staff are really cool, there's free coffee and cookies which is dope af. The movie theatre is really cool also, and there is a computer lab with a printer that I use often.
7/17/2017
Current Resident 369758
Verified Resident • 2013 - 2017
3.5
7/14/2017
Complex is becoming more and more like a low income facility where vouchers are taken. The female staff are not professional nor friendly unless it's to new potential residents. Often almost even rude.
7/17/2017
Current Resident 361539
Verified Resident • 2017
4.5
6/25/2017
My family and I, just moved in to Coles Crossing and we love our two bedroom apartment. My wife loves the fully equipped gym and the pool area. The staff is very friendly and helpful, you can sense the feeling that they want you to feel that you are at home.
6/26/2017
Current Resident 354526
Verified Resident • 2014 - 2017
4.2
11/6/2017
Excellent community. Clean, quiet and safe place to live in. I like the fact that schools, retail and stores are close by and accessible. Most of my neighbors are friendly. Parking is never a problem. The trash pickup is outstanding. I only wish there was a drainage system in place. When it rains, the grounds and the walkway of my building get flooded and our shoes get wet if we leave without rainboots. Besides that, all is good.
6/8/2017
Current Resident 352097
Verified Resident • 2014 - 2017
3.2
6/4/2017
The office personnel takes interest in my concerns and find a solution as quickly as possible. They are friendly, proffesional and resolve issues as quickly as they can. The addition of a dog park was a great idea.
6/5/2017
Current Resident 350795
Verified Resident • 2017 - 2018
4.0
6/30/2018
Great community to live in. Helpful staff and great maintenance crew. Communication on what is going on within complex is helpful and great! Would recommend to others, good rental rates for area. Renewel process was easy and quick.
5/31/2017
kladsdsj
Resident • 2015 - 2017
2.7
5/21/2017
Don't plan plan on using the pool any time during the weekend in the summer. Office does not check pool tags and residents bring 30+ guests to the pool. The pool turns bright green because of the amount of people using it and is closed most of the time. When it is open there's lots of people drinking and even more kids running around unattended. Not a place to relax.
5/31/2017
Current Resident 343591
Verified Resident • 2017
4.3
5/14/2017
This is a beautiful community. I feel very safe and at home here and over all have had a great expierience with the office staff. My car battery was dead one morning and the office and maintenance staff even helped me wth that.
5/15/2017
Current Resident 343353
Verified Resident • 2017
4.0
5/12/2017
Great place well maintained great land scaping and amenities . Just a nice pleasant quiet place to live . Almost anything you need shopping or dining wise is right nearby and even the Walmart employees are very polite.
5/12/2017
Current Resident 339120
Verified Resident • 2009 - 2017
3.7
5/3/2017
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5/4/2017
Current Resident 337178
Verified Resident • 2017
3.2
8/9/2017
I take this opportunity to describe the rude behavior and unprofessional communication of office staff - Michelle. When I called to status for this incident she was very rude, I did not expect this kind of behavior at all. This is not appreciating and I am hurt with this kind of communication. It was related to restroom curtain holder broke and I was expecting some guests on some day so I requested if this request can be handled on emergency basis but wrong commitment was given initially by Alma in morning and when I called again, Michelle's behavior was very rude. Thank you.
4/28/2017
Current Resident 783722
Resident • 2015 - 2017
4.3
4/19/2017
This afternoon I answered/ participated in the online survey and mentioned about the dog waste outside our apartment ( new residents have been walking their dogs and not cleaning up). To my surprise, I received a direct phone call from David Williams (Community Manager). I also mentioned some communication issues about his staff. He was very courteous and professional and at the same time offered solutions, and sent me a direct email with his phone number to contact him for any further issues or concerns. EXCELLENT SERVICE! THIS IS WHAT A REAL MANAGER DOES. TRULY THIS NEW MANAGEMENT AND NEW MANAGER (DAVID WILLIAMS.) ARE FAR BETTER THAN THE PREVIOUS ONE. Thank you for taking the time to read my survey and calling me to address those issues.
4/21/2017
Current Resident 333354
Verified Resident • 2017
4.2
4/18/2017
Very well maintained community. The office staff and maintenance crew are on top of everything to make living here a very satisfactory experience... The common areas ( pool, gym, office ) are top notch. Cannot ask for more...
4/18/2017
Updated Review
Current Resident 329637
Verified Resident • 2013 - 2017
4.8
4/7/2017
I really love living here at Coles Crossing! The staff and management are great, and go above and beyond whenever there is an issue. They have also added or improved a number of amenities for us residents to enjoy. I'm really proud to call this community my home!
4/7/2017
Current Resident 329626
Verified Resident • 2017
4.2
4/7/2017
I love living here! It's my first apt experience ever! I love the trees and walking trail. I love the pool and fitness center and the big fireplace outside. I LOVE Natalie in the office! She is my go to person! She communicates clearly and delivers on what she promises. My neighbors are really great too! I love the kids too. The parents are good about watching their kids. I feel I am in an actual community! I love my apartment too. It's set up very nice . Very useable no wasted space. Feels very open and is just right.
4/7/2017
Current Resident 329607
Verified Resident • 2012 - 2017
4.8
4/7/2017
It's always a pleasure living at Broadstone apartments the grounds of been kept up well and all the amenities that I've been added gives the property and find touch. The GM David Willaims is awesome... complete property is maintained properly thanks Steve Pisano
4/7/2017
Updated Review
Current Resident 328200
Verified Resident • 2016 - 2017
4.3
4/4/2017
Coles Crossing Apartments have a great community. It is has plenty of trees and a walking/jogging trail that you can enjoy. A new dog park with facilities. The staff are always polite and helpful. It is our second year and we are very pleased with the new management.
4/4/2017
Current Resident 327084
Verified Resident • 2012 - 2017
4.5
4/1/2017
Great community and Great customer service. Office staff is friendly and always there to help. Maintenance request are processed quickly and the maintenance staff is fast and friendly. I've lived here for 5 years and live it!!!
4/3/2017
Current Resident 327067
Verified Resident • 2013 - 2017
4.2
4/1/2017
Coles Crossing formerly known as BroadStone CCrossing is lovely and an amazing place to LIVE. We were looked at a great deal of Apartments, some new and some older and found here to have it all ! Great Schools, Grounds are amazing and the PlayPark is a huge plus not to mention the Kids are allowed to Ride around, unlike other Apt Bldgs I visited. The New Management and their Staff have done a great deal to make this place more homely in a positive way ! The New Look of the Leasing Office, Gym, Business Center and even the Grounds is a huge plus and long overdue ! The Apartments have more than adequate spacing and size Rooms, which makes it comfortable and roomy. I hope there is more to come in making it even more amazing for the Residents with Meet Greets and the Online Portal for Rent, Comments, Concerns and more is just icing on the cake with being a Resident here! Come see for yourself, this place is the best with all the Bells and Whistles :)) and hopefully more to come !
4/3/2017
Rickyrod01@gmail.com
Resident • 2014 - 2017
5.0
3/27/2017
These are the best apartments i have ever leased! The office staff is great Michelle Verrones is awsome. They are a great helpfull team. Over all it is a clean safe environment for my family.
3/28/2017
Acacia
11 Available Units
1 Bed, 1 Bath | 678 sq. ft.
$1,205 - $1,361
See Floor Plan Details
Beech
7 Available Units
1 Bed, 1 Bath | 767 sq. ft.
$1,310 - $1,433
See Floor Plan Details
Aspen
2 Available Units
1 Bed, 1 Bath | 757 sq. ft.
$1,335 - $1,454
See Floor Plan Details
Cypress
1 Bed, 1 Bath | 858 sq. ft.
$1,669 - $1,869
See Floor Plan Details
Pin Oak
5 Available Units
2 Beds, 2 Baths | 1,143 sq. ft.
$1,765 - $1,844
See Floor Plan Details
Dogwood
4 Available Units
2 Beds, 1 Bath | 943 sq. ft.
$1,412 - $1,523
See Floor Plan Details
Elm
2 Available Units
2 Beds, 2 Baths | 1,114 sq. ft.
$1,580 - $1,644
See Floor Plan Details
Juniper
2 Available Units
2 Beds, 2 Baths | 1,116 sq. ft.
$1,610 - $1,706
See Floor Plan Details
Hickory
2 Available Units
2 Beds, 2 Baths | 1,127 sq. ft.
$1,620 - $1,689
See Floor Plan Details
Red Oak
1 Available Unit
2 Beds, 2 Baths | 1,135 sq. ft.
$1,720 - $1,784
See Floor Plan Details
Live Oak
1 Available Unit
2 Beds, 2 Baths | 1,174 sq. ft.
$1,795 - $1,836
See Floor Plan Details
Willow
2 Beds, 2 Baths | 1,251 sq. ft.
$1,859 - $2,059
See Floor Plan Details
Maple
6 Available Units
3 Beds, 2 Baths | 1,354 sq. ft.
$1,627 - $1,765
See Floor Plan Details
Post Oak
3 Available Units
3 Beds, 2 Baths | 1,353 sq. ft.
$1,887 - $1,977
See Floor Plan Details
White Oak
3 Beds, 2 Baths | 1,376 sq. ft.
$2,069 - $2,259
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 31 reviews)
Noise
4.7
Grounds
4.7
Safety
4.3
Office Staff
4.5
Maintenance
4.9
Neighborhood
4.8
Survey Scores N/A
Review Count
Number of reviews in the past 365 days
31
Manager’s Review Engagement
Percentage of reviews responded to
93.55%
Manager’s Review Reply Time
Average time to respond to reviews
9.1 days
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Coles Crossing is a 678 - 1,376 sq. ft. apartment in Cypress in zip code 77429. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,205 - $2,259. Nearby cities include Hockley, Tomball, Road Spring, Katy, Spring, Waller, Magnolia, Houston, The Woodlands, Woodlands, Brookshire, Shenandoah, and Fulshear.