Coles Crossing
A
A
Award Winner
12500 Barker Cypress Road, Cypress, TX 77429

4.2

(493 Reviews)
$1,205 - $2,259/mo

Move-In Specials

Up to $1000.00 off first full month's rent on select units .

Reviews

4.2 rating

493 total reviews

(

423 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Current Resident 380488

Verified Resident 2013 - 2017

3.7

8/8/2017

I have lived in this complex for 4+ years and have no reason to leave. The staff is friendly, rent reasonable, and I love the layout of my apartment. I would recommend this complex to friends and family.

    Property Manager Response

    8/8/2017

    Thanks for the review! We are glad you choose to make Coles Crossing home! -David Williams Community Manager
    Review Author Icon

    Current Resident 379691

    Verified Resident 2016 - 2017

    4.7

    8/7/2017

    A great family place! It has everything if you have a dog or cat. The dog park is great not only for excising but also bathing and cooling in a hot Texas day. The swimming pool and the gym are very enjoyable. The only thing missing is a hot tube.

      Property Manager Response

      8/7/2017

      Thanks for your review! We are so glad you're enjoying your home here at Coles Crossing! -David Williams Community Manager
      Review Author Icon

      Current Resident 371754

      Verified Resident 2012 - 2017

      2.7

      7/19/2017

      Issues with pipes leaking in walls which causes mold,. Electrical out let's don't work. Phone jacks not working, you have to have have internet. The stairwell is dirty and has spider nests on walls causing spiders to come inside.

        Property Manager Response

        7/19/2017

        Thanks for providing feedback. Please reach out to me directly so that I may address any and all maintenance concerns immediately. I would also like to get your stairwell power washed today. You can reach me at 281-304-4001, dwilliams@venterraliving.com or just swing by the office in person. -David Williams Community Manager
        Review Author Icon

        Current Resident 370355

        Verified Resident 2017

        4.3

        7/16/2017

        I am very happy with my apartment and the community. Michelle, was very helpful. So far very happy living here. I know I made a very good choice when I chose Cole Crossing as my new home.I don't think that I could have made a better choice

          Property Manager Response

          7/17/2017

          Thanks for the review and for making Coles Crossing your home! -David Williams Community Manager
          Review Author Icon

          Current Resident 370161

          Verified Resident 2017

          4.2

          7/15/2017

          Great place to live very community oriented. Friendly staff very helpful. Nice and clean staff tries very hard to accommodate residents needs in a very timely manner. You can always see the staff trying to do their very best and beyond!! :-)

            Property Manager Response

            7/17/2017

            Thanks for taking time to provide feedback. We are so glad you choose to make your home here! -David Williams Community Manager
            Review Author Icon

            Current Resident 370147

            Verified Resident 2017

            4.5

            7/15/2017

            Good place to live! Have had a good time so far. Can't complain. Staff are really cool, there's free coffee and cookies which is dope af. The movie theatre is really cool also, and there is a computer lab with a printer that I use often.

              Property Manager Response

              7/17/2017

              Thanks for the review! Residents like you are dope af. -David Williams Community Manager
              Review Author Icon

              Current Resident 369758

              Verified Resident 2013 - 2017

              3.5

              7/14/2017

              Complex is becoming more and more like a low income facility where vouchers are taken. The female staff are not professional nor friendly unless it's to new potential residents. Often almost even rude.

                Property Manager Response

                7/17/2017

                Thanks for the feedback. I would love the opportunity to discuss your concerns with you. Please stop by the office to talk with me in person, call 281-304-4001 or email me at dwilliams@venterraliving.com. We take your satisfaction with our service very seriously. -David Williams Community Manager
                Review Author Icon

                Current Resident 361539

                Verified Resident 2017

                4.5

                6/25/2017

                My family and I, just moved in to Coles Crossing and we love our two bedroom apartment. My wife loves the fully equipped gym and the pool area. The staff is very friendly and helpful, you can sense the feeling that they want you to feel that you are at home.

                  Property Manager Response

                  6/26/2017

                  Thanks for the feedback! We are glad to have you here. -David Williams Community Manager
                  Review Author Icon

                  Current Resident 354526

                  Verified Resident 2014 - 2017

                  4.2

                  11/6/2017

                  Excellent community. Clean, quiet and safe place to live in. I like the fact that schools, retail and stores are close by and accessible. Most of my neighbors are friendly. Parking is never a problem. The trash pickup is outstanding. I only wish there was a drainage system in place. When it rains, the grounds and the walkway of my building get flooded and our shoes get wet if we leave without rainboots. Besides that, all is good.

                    Property Manager Response

                    6/8/2017

                    Thanks for providing feedback. I am sorry your experience with my maintenance staff was anything short of great. I would like the opportunity to discuss this with you so give me a call, stop by or email me at dwilliams@venterraliving.com. Water billing is not new but the fact that we break it down as a separate line item on your statement is. Please alert me if you see pet owners not abiding by the community policies and I will address the concern directly with that resident. Thanks, David Williams Community Manager
                    Review Author Icon

                    Current Resident 352097

                    Verified Resident 2014 - 2017

                    3.2

                    6/4/2017

                    The office personnel takes interest in my concerns and find a solution as quickly as possible. They are friendly, proffesional and resolve issues as quickly as they can. The addition of a dog park was a great idea.

                      Property Manager Response

                      6/5/2017

                      Thanks for your review! We're glad to have residents like you here at Coles Crossing. -David Community Manager
                      Review Author Icon

                      Current Resident 350795

                      Verified Resident 2017 - 2018

                      4.0

                      6/30/2018

                      Great community to live in. Helpful staff and great maintenance crew. Communication on what is going on within complex is helpful and great! Would recommend to others, good rental rates for area. Renewel process was easy and quick.

                        Property Manager Response

                        5/31/2017

                        Thanks for your review. We're glad you're enjoying your home at Coles Crossing Apartments. Please give me a call, stop by the office, or email dwilliams@venterraliving.com to discuss the pet waste issue. I would like to find a resolution quickly. Thanks, -David Williams Community Manager
                        Review Author Icon

                        kladsdsj

                        Resident 2015 - 2017

                        2.7

                        5/21/2017

                        Don't plan plan on using the pool any time during the weekend in the summer. Office does not check pool tags and residents bring 30+ guests to the pool. The pool turns bright green because of the amount of people using it and is closed most of the time. When it is open there's lots of people drinking and even more kids running around unattended. Not a place to relax.

                        Property Manager Response

                        5/31/2017

                        *Update: We are pleased to announce that we have now begun actively managing guests and residents at the pool with the use of our new pool passes.Please keep us posted if this does not facilitate a positive change in experience at our pool. Thanks, David
                        Review Author Icon

                        Current Resident 343591

                        Verified Resident 2017

                        4.3

                        5/14/2017

                        This is a beautiful community. I feel very safe and at home here and over all have had a great expierience with the office staff. My car battery was dead one morning and the office and maintenance staff even helped me wth that.

                          Property Manager Response

                          5/15/2017

                          Thanks for your review. We are glad you choose to make Coles Crossing your home! -David Williams Community Manager
                          Review Author Icon

                          Current Resident 343353

                          Verified Resident 2017

                          4.0

                          5/12/2017

                          Great place well maintained great land scaping and amenities . Just a nice pleasant quiet place to live . Almost anything you need shopping or dining wise is right nearby and even the Walmart employees are very polite.

                            Property Manager Response

                            5/12/2017

                            Thanks for the review! We are glad you are enjoying your home here at Coles Crossing. -David Williams Community Manager
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                            Current Resident 339120

                            Verified Resident 2009 - 2017

                            3.7

                            5/3/2017

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                              Property Manager Response

                              5/4/2017

                              Thanks for taking a moment to rate our community. -David Williams Community Manager
                              Review Author Icon

                              Current Resident 337178

                              Verified Resident 2017

                              3.2

                              8/9/2017

                              I take this opportunity to describe the rude behavior and unprofessional communication of office staff - Michelle. When I called to status for this incident she was very rude, I did not expect this kind of behavior at all. This is not appreciating and I am hurt with this kind of communication. It was related to restroom curtain holder broke and I was expecting some guests on some day so I requested if this request can be handled on emergency basis but wrong commitment was given initially by Alma in morning and when I called again, Michelle's behavior was very rude. Thank you.

                                Property Manager Response

                                4/28/2017

                                Thanks for taking time to share your thoughts on Coles Crossing! -David Williams Community Manager
                                Review Author Icon

                                Current Resident 783722

                                Resident 2015 - 2017

                                4.3

                                4/19/2017

                                This afternoon I answered/ participated in the online survey and mentioned about the dog waste outside our apartment ( new residents have been walking their dogs and not cleaning up). To my surprise, I received a direct phone call from David Williams (Community Manager). I also mentioned some communication issues about his staff. He was very courteous and professional and at the same time offered solutions, and sent me a direct email with his phone number to contact him for any further issues or concerns. EXCELLENT SERVICE! THIS IS WHAT A REAL MANAGER DOES. TRULY THIS NEW MANAGEMENT AND NEW MANAGER (DAVID WILLIAMS.) ARE FAR BETTER THAN THE PREVIOUS ONE. Thank you for taking the time to read my survey and calling me to address those issues.

                                  Property Manager Response

                                  4/21/2017

                                  Thank you for participating in our survey. We are constantly seeking feedback in order to foster continuous improvement. We also appreciate your review here! -David Williams Community Manager
                                  Review Author Icon

                                  Current Resident 333354

                                  Verified Resident 2017

                                  4.2

                                  4/18/2017

                                  Very well maintained community. The office staff and maintenance crew are on top of everything to make living here a very satisfactory experience... The common areas ( pool, gym, office ) are top notch. Cannot ask for more...

                                    Property Manager Response

                                    4/18/2017

                                    Thanks for taking time to provide feedback! We truly appreciate it! -David Williams Community Manager

                                    Updated Review

                                    Review Author Icon

                                    Current Resident 329637

                                    Verified Resident 2013 - 2017

                                    4.8

                                    4/7/2017

                                    I really love living here at Coles Crossing! The staff and management are great, and go above and beyond whenever there is an issue. They have also added or improved a number of amenities for us residents to enjoy. I'm really proud to call this community my home!

                                      Property Manager Response

                                      4/7/2017

                                      We are proud to have great residents like you! Thanks for the review! -David Williams
                                      Review Author Icon

                                      Current Resident 329626

                                      Verified Resident 2017

                                      4.2

                                      4/7/2017

                                      I love living here! It's my first apt experience ever! I love the trees and walking trail. I love the pool and fitness center and the big fireplace outside. I LOVE Natalie in the office! She is my go to person! She communicates clearly and delivers on what she promises. My neighbors are really great too! I love the kids too. The parents are good about watching their kids. I feel I am in an actual community! I love my apartment too. It's set up very nice . Very useable no wasted space. Feels very open and is just right.

                                        Property Manager Response

                                        4/7/2017

                                        We are thrilled you chose to make this your first apartment home! Thanks for offering feedback on your experience. -David Williams Community Manager
                                        Review Author Icon

                                        Current Resident 329607

                                        Verified Resident 2012 - 2017

                                        4.8

                                        4/7/2017

                                        It's always a pleasure living at Broadstone apartments the grounds of been kept up well and all the amenities that I've been added gives the property and find touch. The GM David Willaims is awesome... complete property is maintained properly thanks Steve Pisano

                                          Property Manager Response

                                          4/7/2017

                                          Hi Steve, Thanks for the kind words! We appreciate you taking the time to review the community. -David Williams Community Manager

                                          Updated Review

                                          Review Author Icon

                                          Current Resident 328200

                                          Verified Resident 2016 - 2017

                                          4.3

                                          4/4/2017

                                          Coles Crossing Apartments have a great community. It is has plenty of trees and a walking/jogging trail that you can enjoy. A new dog park with facilities. The staff are always polite and helpful. It is our second year and we are very pleased with the new management.

                                            Property Manager Response

                                            4/4/2017

                                            Thanks for sharing your thoughts about our community! We are fortunate to have residents like you that call Coles Crossing home! -David Williams Community Manager
                                            Review Author Icon

                                            Current Resident 327084

                                            Verified Resident 2012 - 2017

                                            4.5

                                            4/1/2017

                                            Great community and Great customer service. Office staff is friendly and always there to help. Maintenance request are processed quickly and the maintenance staff is fast and friendly. I've lived here for 5 years and live it!!!

                                              Property Manager Response

                                              4/3/2017

                                              Thanks for reviewing our community! We're glad you choose to make Coles Crossing your home. -David Williams Community Manager
                                              Review Author Icon

                                              Current Resident 327067

                                              Verified Resident 2013 - 2017

                                              4.2

                                              4/1/2017

                                              Coles Crossing formerly known as BroadStone CCrossing is lovely and an amazing place to LIVE. We were looked at a great deal of Apartments, some new and some older and found here to have it all ! Great Schools, Grounds are amazing and the PlayPark is a huge plus not to mention the Kids are allowed to Ride around, unlike other Apt Bldgs I visited. The New Management and their Staff have done a great deal to make this place more homely in a positive way ! The New Look of the Leasing Office, Gym, Business Center and even the Grounds is a huge plus and long overdue ! The Apartments have more than adequate spacing and size Rooms, which makes it comfortable and roomy. I hope there is more to come in making it even more amazing for the Residents with Meet Greets and the Online Portal for Rent, Comments, Concerns and more is just icing on the cake with being a Resident here! Come see for yourself, this place is the best with all the Bells and Whistles :)) and hopefully more to come !

                                                Property Manager Response

                                                4/3/2017

                                                Thank you for taking a moment to provide feedback! We are so glad you are enjoying the updated amenities and all of the hard work we're putting into making this community shine! -David Williams Community Manager
                                                Review Author Icon

                                                Rickyrod01@gmail.com

                                                Resident 2014 - 2017

                                                5.0

                                                3/27/2017

                                                These are the best apartments i have ever leased! The office staff is great Michelle Verrones is awsome. They are a great helpfull team. Over all it is a clean safe environment for my family.

                                                  Property Manager Response

                                                  3/28/2017

                                                  Thanks for taking time to review Coles Crossing! We are lucky to have residents like you that make this place really feel like home! -David Williams Community Manager

                                                  Floor Plans & Pricing

                                                  1 Bedroom

                                                  Acacia

                                                  11 Available Units

                                                  1 Bed, 1 Bath | 678 sq. ft.

                                                  $1,205 - $1,361

                                                  See Floor Plan Details

                                                  Beech

                                                  7 Available Units

                                                  1 Bed, 1 Bath | 767 sq. ft.

                                                  $1,310 - $1,433

                                                  See Floor Plan Details

                                                  Aspen

                                                  2 Available Units

                                                  1 Bed, 1 Bath | 757 sq. ft.

                                                  $1,335 - $1,454

                                                  See Floor Plan Details

                                                  Cypress

                                                  1 Bed, 1 Bath | 858 sq. ft.

                                                  $1,669 - $1,869

                                                  See Floor Plan Details

                                                  2 Bedrooms

                                                  Pin Oak

                                                  5 Available Units

                                                  2 Beds, 2 Baths | 1,143 sq. ft.

                                                  $1,765 - $1,844

                                                  See Floor Plan Details

                                                  Dogwood

                                                  4 Available Units

                                                  2 Beds, 1 Bath | 943 sq. ft.

                                                  $1,412 - $1,523

                                                  See Floor Plan Details

                                                  Elm

                                                  2 Available Units

                                                  2 Beds, 2 Baths | 1,114 sq. ft.

                                                  $1,580 - $1,644

                                                  See Floor Plan Details

                                                  Juniper

                                                  2 Available Units

                                                  2 Beds, 2 Baths | 1,116 sq. ft.

                                                  $1,610 - $1,706

                                                  See Floor Plan Details

                                                  Hickory

                                                  2 Available Units

                                                  2 Beds, 2 Baths | 1,127 sq. ft.

                                                  $1,620 - $1,689

                                                  See Floor Plan Details

                                                  Red Oak

                                                  1 Available Unit

                                                  2 Beds, 2 Baths | 1,135 sq. ft.

                                                  $1,720 - $1,784

                                                  See Floor Plan Details

                                                  Live Oak

                                                  1 Available Unit

                                                  2 Beds, 2 Baths | 1,174 sq. ft.

                                                  $1,795 - $1,836

                                                  See Floor Plan Details

                                                  Willow

                                                  2 Beds, 2 Baths | 1,251 sq. ft.

                                                  $1,859 - $2,059

                                                  See Floor Plan Details

                                                  3 Bedrooms

                                                  Maple

                                                  6 Available Units

                                                  3 Beds, 2 Baths | 1,354 sq. ft.

                                                  $1,627 - $1,765

                                                  See Floor Plan Details

                                                  Post Oak

                                                  3 Available Units

                                                  3 Beds, 2 Baths | 1,353 sq. ft.

                                                  $1,887 - $1,977

                                                  See Floor Plan Details

                                                  White Oak

                                                  3 Beds, 2 Baths | 1,376 sq. ft.

                                                  $2,069 - $2,259

                                                  See Floor Plan Details

                                                  Disclaimer: Special, prices and availabilities subject to change.

                                                  epIQ Ratings

                                                  What is epIQ?

                                                  The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                  epIQ Report Card

                                                  In partnership with SatisFacts™

                                                  Community epIQ Grade

                                                  A
                                                  A

                                                  Renter Ratings

                                                  A

                                                  Review Ratings (from 31 reviews)

                                                  Noise

                                                  4.7

                                                  Grounds

                                                  4.7

                                                  Safety

                                                  4.3

                                                  Office Staff

                                                  4.5

                                                  Maintenance

                                                  4.9

                                                  Neighborhood

                                                  4.8

                                                  Survey Scores N/A

                                                  Review Count

                                                  A

                                                  Number of reviews in the past 365 days

                                                  31

                                                  Manager’s Review Engagement

                                                  A

                                                  Percentage of reviews responded to

                                                  93.55%

                                                  Manager’s Review Reply Time

                                                  B+

                                                  Average time to respond to reviews

                                                  9.1 days

                                                  Features & Amenities

                                                  Laundry
                                                  • Washer/Dryer
                                                  Parking
                                                  • Garage
                                                  • Parking
                                                  Pets
                                                  • Cats Allowed
                                                    Deposit: $100. Fee: $400. Rent: $25. Pet Limit: 3. Comments: Venterra welcomes up to 3 pets. Charges listed are for one pet, please contact the office for additional pet fees.
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                                                  • Dogs Allowed
                                                    Deposit: $100. Fee: $400. Rent: $25. Restrictions: Breed restrictions apply. Please contact office.. Pet Limit: 3. Comments: Venterra welcomes up to 3 pets. Charges listed are for one pet, please contact the office for additional pet fees. Breed Restrictions Apply.
                                                    Less Info
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                                                  Other
                                                  • 24-Hour Emergency Maintenance
                                                  • Air Conditioning
                                                  • Autopay Discount
                                                  • Balcony or Patio
                                                  • Bright Open Floor Plan
                                                  • Cat Friendly
                                                  • Co-working Spaces
                                                  • Community Center
                                                  • Community Room with Wi-Fi
                                                  • Controlled Access
                                                  • Dishwasher
                                                  • Dog Park
                                                  • Fitness Center
                                                  • Game Room
                                                  • Large Dog Friendly
                                                  • Mobile Payments Accepted
                                                  • On-site Personnel
                                                  • Outdoor Gathering Area
                                                  • Pet Friendly Community- 3 Pets Welcome
                                                  • Pet Wash Stations
                                                  • Playground
                                                  • Pool
                                                  • Pool Table
                                                  • Poolside Grilling Area
                                                  • Splash Pad
                                                  • Storage Space
                                                  • Tanning Ledges
                                                  • Touch Free Smart Package Lockers
                                                  • Valet Trash Service
                                                  • Walking Trails
                                                  • Wooded View
                                                  • Yoga Studio
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                                                  Leasing

                                                  ***Schedule your Self-Guided Tour today!*** Live it. Love it. at Coles Crossing! We give you comfort inside and out. Lounge at our covered veranda or toss the ball around in our massive greenspace. As part of this SMARTCOMMUNITY, you will enjoy great features like SMARTHOME Technology, fiber powered internet with speeds up to 1 Gbps in your apartment, Touch-Free SMARTPACKAGE Lockers, and Community Wide WiFi so you can stay connected whether you are at the bark park, the swimming pool, in the clubroom, or working out in the fitness center. Inside your apartment, you will enjoy open floorplans, walk-in closets, and Washer and Dryer included. We are tucked away, but convenient to the Premium Outlets, the Willowbrook area, and the Memorial area. We are proud to be recognized as one of Apartment Ratings Top Rated Award recipients. Only 5% of apartment communities in the US qualify for this award. Stop by to take a tour or give us a call to make a reservation to take a walk around. Were here for you and available to take your call 24/7. Come experience a move-in so exceptional, we guarantee it with our Live It. Love It. Guarantee.
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                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 10:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  Venterra Realty Management

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                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  How is Coles Crossing Rated?
                                                  Based on 493 number of votes by renters, Coles Crossing is currently rated 4.2 out of 5 stars.
                                                  How satisfied are residents with the upkeep and overall appearance of the grounds at Coles Crossing?
                                                  Coles Crossing is rated 4.7 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                  How effective was the maintenance team when resolving your problem?
                                                  Coles Crossing is rated 4.9 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                  What are noise levels like at Coles Crossing?
                                                  Coles Crossing is rated 4.7 out of 5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                  How safe is Coles Crossing?
                                                  Coles Crossing is rated 4.3 out of 5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                  How satisfied are residents with the neighborhood?
                                                  Coles Crossing is rated 4.8 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  How satisfied are residents with the staff at Coles Crossing?
                                                  Coles Crossing is rated 4.5 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                  How often does management engage with reviews?
                                                  Managers have responded to 93.55% of their community reviews in the past year.
                                                  How quickly does management engage with reviews?
                                                  Managers have replied within 9.1 days to their community reviews in the past year.
                                                  Who manages Coles Crossing?
                                                  Venterra Realty Management
                                                  What is the pet policy at Coles Crossing?
                                                  Cats Allowed
                                                  Deposit: $100
                                                  Fee: $400
                                                  Rent: $25
                                                  Pet Limit: 3
                                                  Comments: Venterra welcomes up to 3 pets. Charges listed are for one pet, please contact the office for additional pet fees.
                                                  Dogs Allowed
                                                  Deposit: $100
                                                  Fee: $400
                                                  Rent: $25
                                                  Restrictions: Breed restrictions apply. Please contact office.
                                                  Pet Limit: 3
                                                  Comments: Venterra welcomes up to 3 pets. Charges listed are for one pet, please contact the office for additional pet fees. Breed Restrictions Apply.
                                                  What types of floor plans are available?
                                                  1 Bed, 1 Bath
                                                  2 Beds, 1 Bath
                                                  2 Beds, 2 Baths
                                                  3 Beds, 2 Baths
                                                  What is the move-in special?
                                                  Up to $1000.00 off first full month's rent on select units .

                                                  Contact Property

                                                  April 2026

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                                                  Baths

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                                                  Under New Management

                                                  Claim your community to update listing information, capture leads, and respond to reviews!

                                                  Coles Crossing is a 678 - 1,376 sq. ft. apartment in Cypress in zip code 77429. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,205 - $2,259. Nearby cities include Hockley, Tomball, Road Spring, Katy, Spring, Waller, Magnolia, Houston, The Woodlands, Woodlands, Brookshire, Shenandoah, and Fulshear.