MAA Highlands North
A
A
Award Winner
16500 Lauder Lane, Dallas, TX 75248

4.2

(411 Reviews)
$703 - $3,408/mo

Move-In Specials

Lease Now for 1 Month free! Certain exclusions may apply.

Reviews

4.2 rating

411 total reviews

(

360 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Current Resident 87185

Verified Resident 2014

4.0

8/5/2014

Just Moved in. PROs: Quite, Good office staff, Good Landscape,On the bus route of UTD, Near to many stores and food joints, Many trees, Good Lawn, Shaded Parking. CONs: Community is bit old, so the apartments. Apts are small in sizes, Expensive,Appliances and wooden works are old and worn out. Not Gated, Not much machines in Gym and no free weights, pool is not that cleaned, Mandatory cable connection even if you dot use it. Bathroom and kitchen are small. Not much open spaces

    Property Manager Response

    8/6/2014

    We appreciate your feedback and really value your opinion. We are thrilled that you chose Courtyards at Campbell as your new home. We would love for you to contact us in the office to discuss any concerns you may have. We will be sure to do what we can to make your stay here the best it can be!
    Review Author Icon

    Current Resident 86959

    Verified Resident 2014

    1.8

    8/5/2014

    service provided by the staff is good, they are very patient and helpful. i am satisfied with the overall environment of the community. this is a nice place to live, but the laundry room is too small for this big community and always busy and is far away from our building.hard to imagine i need to carry clothes in hot/cold day for 5 minute walk.

      Property Manager Response

      8/6/2014

      We appreciate you taking the time to provide feedback. We love hearing positive feedback about our team and community. We would love for you to contact us in the leasing office to resolve any issues! We would love to know what we can do to make your home here at Courtyards at Campbell better.
      Review Author Icon

      Current Resident 86782

      Verified Resident 2010 - 2014

      3.7

      8/4/2014

      I like the place and the neighborhood. As a UTD student is very convenient because it is less than one block away from Campbell Rd, where the UTD shuttle stops. The office staff is not always friendly as one would expect, however, the maintenance staff is very helpful and polite.

        Property Manager Response

        8/6/2014

        Thank you for the feedback. We are thrilled that our community is convenient for you! We do take your concerns very seriously and would love for you to contact us on our resident concern line at 866-620-1130 if you ever experience difficulties. Please do not hesitate to let us know how we can help make your home here at Courtyards at Campbell even better!
        Review Author Icon

        Current Resident 85998

        Verified Resident 2011 - 2014

        5.0

        8/1/2014

        I love this place and once I moved in, I don't wanna move anymore. Although there is no gate in this apartment, the security is fine. We are surrounding by lots of houses and they are very friendly. It is also a very connivence location, feel so lucky to find this place.

          Review Author Icon

          Current Resident 84831

          Verified Resident 2014

          3.8

          7/28/2014

          Older buildings but things seem to be doing well. Though I would say that it is a bit over priced for the quality though the location and quiet make up the difference. The office staff does a good job but sometimes they do seem to miss entered work orders and community events that are planned by the office have been somewhat chaotic.

            Property Manager Response

            7/30/2014

            We appreciate your feedback and would love for you to contact us in the leasing office to discuss any concerns you have as your satisfaction is our top priority. Please let us know what we can do to make your home here better!
            Review Author Icon

            Current Resident 84151

            Verified Resident 2013 - 2014

            2.2

            7/25/2014

            I would like to reiterate the fact that your office staff at Courtyard at Campbell have given me very impolite answers and have treated me with discriminations. Dissatisfied customer! Please take a minute to talk to your staff about this..

              Property Manager Response

              7/29/2014

              Thank you for the feedback. We take your concerns very seriously and would love for you to contact us in the leasing office or on our resident concern line at 866-620-1130. We will be sure to do what we can to resolve any issues at hand. Please let us know what we can do to make your home here at Courtyards at Campbell better.
              Review Author Icon

              Current Resident 83760

              Verified Resident 2003 - 2017

              4.3

              8/17/2017

              complex manager, darleah fine is excellent--always polite to residents, replies to maintenance requests within day or two--our maintenance guys, alex alfaro and michael warner have been here for years (i have been resident 14 years)--they know how to fix ANYTHING and are very competent in their work --pleasant, peaceful place to live--darleah is very careful who she allows to reside here--keeping the troublemakers OUT

                Property Manager Response

                8/18/2017

                Thank you for taking the time to write this kind review for Courtyards at Campbell. Resident satisfaction is a top priority here at Courtyards at Campbell and feedback like this helps us to know what we are doing right. Please do not hesitate to reach out to us in the office with any concerns. Thank you for being a valued resident!
                Review Author Icon

                Current Resident 561333

                Resident 2011 - 2012

                4.2

                7/18/2014

                I lived at the Courtyards for a year while I attended UTD, and while I moved to a fancier apartment later I kind of miss the Courtyards. It was a great first apartment. The maintenance team was great, always quick to respond, and did a great job (something lacking at my current complex). They never just went with the quick, cheap fix, if something needed replacing, they didn't hesitate to do so. It is within walking distance of a park, stores, and restaurants, which is really nice on a cool Spring day. My downstairs neighbor at the time did have a dog that barked rather incessantly while they were gone, but I could drown it out pretty easily with the TV.

                  Review Author Icon

                  Current Resident 82347

                  Verified Resident 2014

                  4.7

                  7/16/2014

                  This is a good community. My only complain is the machines at Fitness Center are broken. They are old too. However I do not mind equipment being old. It would be great if you could fix those. Fitness center was the main reason I decided to live in Courtyards at campbell.

                    Property Manager Response

                    7/23/2014

                    Thank you so much for taking the time to provide feedback. We would love for you to contact us in the office so we can resolve any outstanding issues. Please let us know what we can do to make your home here better!

                    Updated Review

                    Review Author Icon

                    creview

                    Resident 2013 - 2014

                    2.2

                    7/16/2014

                    Great neibourhood like it in summer, even though a lot of bugs, but horrible office staff, maintainance people are very friendly. the leasing office will rob you around $180 just for the "express cleaning" even though I have fully clean every inch of my apt, even though a staff from the leasing office has do the move out inspection with me and both of us sign on the item need to be charged that is not clean enough, which amount to be $60 in the statement we both sign, but when I received the move out statement they mail to me a week later they charge me $180 rather than $60 we agreed and signed! I called her asked why I got charge that much, her explaination was " I dont know we need to charge u extra cleaning fee before but then I realize we need to do that", I said but I carefully cleaned the apt and you do the inspection with me and we both signed" but still I got charged not matter how I argue because they just cut it directly from my deposit. I really dont know if both the resident and leasing office sign how can they charge you $100+ more without any notice.

                      Property Manager Response

                      7/21/2014

                      Thank you for the feedback. We apologize for any difficulties that you have experienced and would love for you to contact us in the office or on our resident concern line at 866-620-1130 to discuss any outstanding concerns. Please let us know what we can do to make your home here better!
                      Review Author Icon

                      Current Resident 81171

                      Verified Resident 2008 - 2014

                      4.0

                      7/11/2014

                      It's good. It's good. It's good. It's good. It's good. It's good. It's good. It's good. It's good. It's good. It's good. It's good. It's good. It's good. It's good. It's good. It's good. It's good. It's good. It's good. It's good. It's good. It's good.

                        Review Author Icon

                        Current Resident 77775

                        Verified Resident 2011 - 2014

                        4.0

                        6/23/2014

                        The service technicians do a great job and they are prompt and courteous. We appreciate their helpfulness. We appreciate their helpfulness. We appreciate their helpfulness. We appreciate their helpfulness. We appreciate their helpfulness.

                          Review Author Icon

                          Current Resident 77485

                          Verified Resident 2003 - 2014

                          4.7

                          6/21/2014

                          I have lived in my apartment for 11 years now. I love this complex and the location. It is located in the middle of a residential neighborhood. This gives the resident a feeling of being in a secluded area away from any high crime spots. In all these years, I have never seen any police cars within the complex due to problem residents.

                            Review Author Icon

                            Current Resident 66761

                            Verified Resident 2013 - 2014

                            3.0

                            6/16/2014

                            in the summer time, there are a lot of bugs appear in my apartment. i am really bothered by this situation. i have done the past control, however it seem s to be useless. on the other hand, the rent is raising too much than before after i decide to live here.

                              Property Manager Response

                              6/18/2014

                              We are very sorry that you are having difficulties and would really appreciate it if you would call us in the office. Please do not hesitate to call us anytime and we will be sure to see what we can do to make your life here at Courtyards at Campbell better.
                              Review Author Icon

                              Current Resident 66250

                              Verified Resident 2010 - 2014

                              5.0

                              7/9/2014

                              Courtyards at Campbell is a well-maintained apartment complex. The grounds are lovely. The maintenance staff is very competent, friendly, and efficient. The office staff are friendly and helpful. The complex is close to every kind of store and restaurant.

                                Review Author Icon

                                Current Resident 65889

                                Verified Resident 2001 - 2019

                                5.0

                                11/23/2019

                                I have enjoyed living at the Courtyards at Campbell. Their maintenance staff, although changing from time to time, has always been quick and efficient. Staff is friendly and will take the time to explain issues that come up. Social events are hosted by the office staff helping us to know who our neighbors are. It is a quiet-after-10pm community (actually always). A security company patrols the complex, too. It's a great home and I recommend it to anyone looking for a peaceful community.

                                  Property Manager Response

                                  1/22/2015

                                  Thank you for the wonderful review! We are so happy that you decided to make Courtyards at Campbell your home! Thank you again for the positive feedback, and please let us know if there is anything we can do to make your stay with us as pleasant as possible.

                                  Updated Review

                                  Review Author Icon

                                  Current Resident 65471

                                  Verified Resident 2011 - 2014

                                  3.8

                                  4/26/2014

                                  ---- brought a lot of bad memory to us. Her service is really bad. Her attitude is always cocky. She does never show her friendly attitude to us. Everytime when I realize i have to deal with her, i feel so nervous and uncomfortable. The rent keep increasing every year, even the apartment is getting old. I hope this year the price could not increase so much.

                                    Property Manager Response

                                    4/28/2014

                                    We are very sorry that you are having difficulties and would really appreciate it if you would call our corporate resident concern line. You can call us anytime at 866-620-1130 and we will be sure to see what we can to do help make your experience at Courtyards at Campbell better.
                                    Review Author Icon

                                    Current Resident 64723

                                    Verified Resident 2013 - 2014

                                    4.2

                                    4/22/2014

                                    This community is near my school, in a very quiet site and very convenient to shopping. I think free car sheds is the best advantage of this community because this winter had snow and I was free to remove the snow. It's great to protect my car and time saving.

                                      Review Author Icon

                                      Current Resident 63763

                                      Verified Resident 2013 - 2014

                                      4.7

                                      11/24/2014

                                      The location is wonderful and the apartment grounds are very clean and well-maintained. Maintenance staff is excellent. Neighbors are nice and quiet. The apartments could use some updating on the inside, but overall I am very happy here.

                                        Property Manager Response

                                        10/28/2014

                                        Thank you for the kind words about Courtyards at Campbell! We are so happy that you decided to join us here! We apologize for any difficulties you have experienced and would love it if you would call us in the office to discuss these issues. We take your concerns very seriously and will be happy to see what we can do to make your home here better!
                                        Review Author Icon

                                        Current Resident 63193

                                        Verified Resident 1999 - 2014

                                        4.8

                                        4/11/2014

                                        Having lived here for 27 years now I feel this is my community. Though it has changed over the years I still like living here. Now that I have lived in two separate apartment it makes me see how well the apartments are maintained. The staff (all of them) are truly thoughtful and listen to every need I have. makes

                                          Review Author Icon

                                          Current Resident 61001

                                          Verified Resident 2014

                                          5.0

                                          4/2/2014

                                          Outsdanding Community very quite Ground are very clean very good parking with cover great for hot summer pools are very nice and clean Apt. clean with new carpet good water hot and cold great staff and service support near a park great for walking.

                                            Review Author Icon

                                            Current Resident 58932

                                            Verified Resident 2012 - 2014

                                            5.0

                                            3/22/2014

                                            Courtyards at Campbell has a good environment. Convenient facilities around the apartment complex like Tom Thumb, Target, Sprout, Exxon Mobil, Firestone, Laundry, etc. It is very safe to live here. The only thing doesn't satisfied me is that the apartment is a little bit old, drain pipes are not reliable.

                                              Review Author Icon

                                              Current Resident 58163

                                              Verified Resident 2012 - 2014

                                              4.7

                                              3/18/2014

                                              It is a solid community with many inter-community activities. I've never been to them, but the fact that they occur at all in any community in the area is amazing. Also, a nice pool, attentive staff, and fast maintenance. Overall it is an excellent experience, the only downside I can think of is the forced cable payments.

                                                Review Author Icon

                                                Current Resident 58157

                                                Verified Resident 2014

                                                5.0

                                                3/18/2014

                                                The office manager Jina is very professional, and Kersty(I don't know if I speel it right) is very friendly. The staff Alex alway does a perfect job and clean up after he leaves. I have been here for almost two years, all in all I like this community!

                                                  Review Author Icon

                                                  Current Resident 57366

                                                  Verified Resident 2013 - 2014

                                                  4.7

                                                  8/12/2014

                                                  Good enviroment and neighborhood, covered parking and awesome staff. However, the level of noise is not that good specially when cleaning the garden, etc. And also the rent rate is always increasing. Overall speaking, it is a good living place.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    The Refuge

                                                    3 Available Units

                                                    1 Bed, 1 Bath | 275 sq. ft.

                                                    $703 - $1,613

                                                    See Floor Plan Details

                                                    The Chateau

                                                    3 Available Units

                                                    1 Bed, 1 Bath | 600 sq. ft.

                                                    $1,063 - $2,053

                                                    See Floor Plan Details

                                                    The Meridian

                                                    3 Available Units

                                                    1 Bed, 1 Bath | 630 sq. ft.

                                                    $1,078 - $2,108

                                                    See Floor Plan Details

                                                    The Retreat

                                                    2 Available Units

                                                    1 Bed, 1 Bath | 435 - 440 sq. ft.

                                                    $1,013 - $1,998

                                                    See Floor Plan Details

                                                    The Granada

                                                    2 Available Units

                                                    1 Bed, 1 Bath | 840 sq. ft.

                                                    $1,298 - $2,308

                                                    See Floor Plan Details

                                                    The Franco

                                                    1 Available Unit

                                                    1 Bed, 1 Bath | 643 sq. ft.

                                                    $1,238 - $2,038

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    The Majestic

                                                    5 Available Units

                                                    2 Beds, 2 Baths | 1,000 sq. ft.

                                                    $1,513 - $3,408

                                                    See Floor Plan Details

                                                    The Tuscany

                                                    1 Available Unit

                                                    2 Beds, 1 Bath | 890 sq. ft.

                                                    $1,428 - $2,948

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A
                                                    A

                                                    Renter Ratings

                                                    A-

                                                    Review Ratings (from 20 reviews)

                                                    Noise

                                                    4.1

                                                    Grounds

                                                    4.2

                                                    Safety

                                                    4.0

                                                    Office Staff

                                                    4.2

                                                    Maintenance

                                                    4.3

                                                    Neighborhood

                                                    4.7

                                                    Survey Scores N/A

                                                    Review Count

                                                    A

                                                    Number of reviews in the past 365 days

                                                    20

                                                    Manager’s Review Engagement

                                                    A

                                                    Percentage of reviews responded to

                                                    90.00%

                                                    Manager’s Review Reply Time

                                                    A

                                                    Average time to respond to reviews

                                                    2.15 days

                                                    Features & Amenities

                                                    Laundry
                                                    • In-Unit Washer and Dryers
                                                    • Laundry Facilities
                                                    • Laundry On-Site
                                                    Parking
                                                    • Covered Lot
                                                    • Surface Lot
                                                    • Carport
                                                    • Yard
                                                    Pets
                                                    • Cats Allowed
                                                      Deposit: $400. Rent: $15. Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
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                                                    • Dogs Allowed
                                                      Deposit: $400. Rent: $15. Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
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                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • Additional Storage
                                                    • Air Conditioning
                                                    • BBQ and Picnic Areas
                                                    • Balcony/Deck
                                                    • Business Center with Wi-Fi
                                                    • Cat Friendly
                                                    • Coffee Bar
                                                    • Community-wide Wi-Fi
                                                    • Convenient Location
                                                    • Convenient to Shopping
                                                    • Courtyard
                                                    • DishWasher
                                                    • Dog Park
                                                    • Fitness Center
                                                    • Large Dog Friendly
                                                    • Monthly Resident Events
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • On-site Courtesy Officer
                                                    • Open Arms Facility
                                                    • Package Receiving Service
                                                    • Pest Control Service
                                                    • Pet Friendly Community with No Breed Restrictions
                                                    • Pet-Friendly Community
                                                    • Picnic Area
                                                    • Pool
                                                    • Preferred Employee Discount
                                                    • Storage Space
                                                    • Wi-Fi Access
                                                    • WiFi in Common Areas
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                                                    Leasing

                                                    TOUR YOUR WAY! We have a tour to fit your needs- virtual, self-guided, or agent-guided. Find a shaded home in Dallas, TX at MAA Highlands North. Choose from several one- and two-bedroom floor plans, including studios, townhome-style apartments, and roommate-friendly layouts. Select homes have an in-unit washer/dryer, fireplaces, and more. Our community provides luxury amenities, including a serene, park-like setting with lots of shade trees, two sparkling pools, a hot tub, a picnic area, a dog park with no size or breed restrictions, and a 24-hour fitness center. MAA Highlands North is ideally situated in a quiet neighborhood in North Dallas, about two miles from The University of Texas at Dallas. George Bush Turnpike and North Central Expressway are both a short drive away. There is ample shopping, dining, and entertainment in the neighborhood.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    MAA

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                                                    A
                                                    Communities
                                                    298

                                                    Questions & Answers (2)

                                                    Kim Davenport
                                                    Asked on: 01/20/2018
                                                    Q: Also do you have vacancies currently?
                                                    Kim Davenport
                                                    Asked on: 01/20/2018
                                                    Q: Can my son come take a tour today?

                                                    Frequently Asked

                                                    How is MAA Highlands North Rated?
                                                    Based on 411 number of votes by renters, MAA Highlands North is currently rated 4.2 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at MAA Highlands North?
                                                    MAA Highlands North is rated 4.2 out of 5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    How effective was the maintenance team when resolving your problem?
                                                    MAA Highlands North is rated 4.3 out of 5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    What are noise levels like at MAA Highlands North?
                                                    MAA Highlands North is rated 4.1 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    How safe is MAA Highlands North?
                                                    MAA Highlands North is rated 4 out of 5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    MAA Highlands North is rated 4.7 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at MAA Highlands North?
                                                    MAA Highlands North is rated 4.2 out of 5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 90% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 2.15 days to their community reviews in the past year.
                                                    Who manages MAA Highlands North?
                                                    MAA
                                                    What is the pet policy at MAA Highlands North?
                                                    Cats Allowed
                                                    Deposit: $400
                                                    Rent: $15
                                                    Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                                    Pet Limit: 2
                                                    Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                    Dogs Allowed
                                                    Deposit: $400
                                                    Rent: $15
                                                    Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                                    Pet Limit: 2
                                                    Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    What is the move-in special?
                                                    Lease Now for 1 Month free! Certain exclusions may apply.

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                                                    MAA Highlands North is a 275 - 1,000 sq. ft. apartment in Dallas in zip code 75248. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $703 - $3,408. Nearby cities include University Park, Farmers Branch, Addison, Mesquite, Richardson, Irving, Garland, Carrollton, Sunnyvale, Balch Springs, Hutchins, Coppell, and Duncanville.

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