MAA Highlands North
A
A
Award Winner
16500 Lauder Lane, Dallas, TX 75248

4.2

(411 Reviews)
$703 - $3,408/mo

Move-In Specials

Lease Now for 1 Month free! Certain exclusions may apply.

Reviews

4.2 rating

411 total reviews

(

360 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Current Resident 55752

Verified Resident 2012 - 2014

3.8

3/5/2014

old property you can hear your neighbors all the time. good community and nice ground. pretty high rents on this 70's or 80's apartment. nice staff. awesome location. have been renewed my lease for 2 times. I will continue to stay here if the rents do not go crazy next year.

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    Current Resident 55658

    Verified Resident 2013 - 2014

    3.8

    5/1/2014

    Very good community after all. My room lacks sunshine but it's fine. Love the parking lots with roof! Also, it's really kind that the leasing office always provide some events including free dinner, which is way better than other communities around campus

      Review Author Icon

      Current Resident 55175

      Verified Resident 2013 - 2014

      4.7

      3/3/2014

      i love my little apt and have met two neighbors that i enjoy talking to each day. the location is close to my favorite stores and resturants. also close to my family but not too close. i have lived in this area for over 40 years and when it came time to downsize, i am glad this apt was available.

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        Current Resident 55009

        Verified Resident 2013 - 2014

        4.2

        3/3/2014

        Staff are nice and the meal every month is really good, haha. However, about the noise. I can clearly hear when my neighbors are talking...... About the room structure, I must suggest you to cancel the 2B1B room structure. It's really strange and inconvenience. And maybe you could change all 2B1B to 2B2B.

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          Current Resident 53699

          Verified Resident 2013 - 2014

          4.2

          2/24/2014

          I like this apartments, I feel secure and relax. Never had problems with anyone. I wish that they held more activities, sports events, not only food once a month in the office. Picnics or outside activities will be so cool. It will be nice if all the washing machines and dryers worked.

            Review Author Icon

            Current Resident 52673

            Verified Resident 2013 - 2014

            4.5

            2/19/2014

            Management is interactive with residents both professional and socially. I enjoy living here. It is pretty peaceful and quiet. Issues responded to in a prompt manner. Location is convenient to a variety of places I enjoy and to the train for work.

              Review Author Icon

              Current Resident 52600

              Verified Resident 2013 - 2014

              3.0

              2/19/2014

              The apartment is too old, thus needs to be fixed often especially for water pipes. Furthermore, the attitudes of some office staffs need to be improved a lot. (no smile or impatient). It's not reasonable to enforce resident to accept and pay the cable fee.

                Review Author Icon

                Current Resident 49625

                Verified Resident 2013 - 2014

                5.0

                7/19/2014

                Living here at Courtyards at Campbell has been beyond amazing! I love the staff! They have been very hospitable, kind and caring to my family and I. The grounds here are very scenic, peaceful, quiet and clean. A true gem! I know I can count on the Service Team to resolve any problems that may arise in a timely manner. The location is perfect yet hidden from the main roads. Words can't express how much I appreciate living here and having such a loving office staff that truly cares about their residents. Thank you all for all that you do. You Rock!!!

                  Property Manager Response

                  7/24/2014

                  Thank you for the amazing recommendation! We love hearing back from our residents, and feedback like yours helps us to know what we are doing right. Thank you so much for making Courtyards at Campbell your home!
                  Review Author Icon

                  Current Resident 52218

                  Verified Resident 2011 - 2014

                  5.0

                  2/19/2014

                  This is a nice community. Though the buildings are no longer new, the overall environment is great, with a lot of grass and trees and a fun pool. The only problem is with package delivery. USPS sometimes lost packages for wierd reasons, and the leasing office won't be responsible for that.

                    Review Author Icon

                    Current Resident 52057

                    Verified Resident 2013 - 2014

                    5.0

                    8/25/2014

                    I lived at the Courtyards for a year. It was a great apartment. The maintenance team was great, always quick to respond, and did a great job. They never just went with the quick, cheap fix, if something needed replacing, they didn't hesitate to do so.

                      Review Author Icon

                      Current Resident 49767

                      Verified Resident 2012 - 2014

                      5.0

                      2/19/2014

                      I LIKE TO TALK ABOUT THE STUFF WHO HELP US TO MAINTAIN. MY AC IS DEAD FOR FEW WEEKS, BUT I STILL NEED IT TO GET THOUGHT THIS WINTER. THE FIRST TIME I MET THE MANAGER AND TOLD HER ABOUT THE PROBLEM , ALEX CAME BY AN HOUR LATER AND SOLVE THE PROBLEM QUICKLY. THAT IS SO GREAT THAT I DONT NEED TO SURFER FROM THE COLD WEATHER. THANKS ALEX.

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                        Current Resident 50773

                        Verified Resident 2008 - 2014

                        3.7

                        2/3/2014

                        I don't believe the rent is in line with the quality of the property...it's too high. And the cable, that started at $25/mo has now gone to $40...and there is no option. They spend too much money on "community events" that most of us don't attend.

                          Property Manager Response

                          2/5/2014

                          Thank you for the feedback. If you ever have concerns, please feel free to contact us in the office, or through our resident support line at 866-620-1130.
                          Review Author Icon

                          Current Resident 50308

                          Verified Resident 2007 - 2016

                          4.8

                          1/20/2016

                          Great.Very close to UTD, Tom Thumb, Bank of America, Chase, Target. Very green. A lot of trees. The management is very responsive. All requests are done fast and efficient. Covered parking. Very close to sturbucks, restraunts. Good biking trails.

                            Property Manager Response

                            1/21/2016

                            Thank you so much for the great review! We appreciate your feedback and we are thrilled that you chose to make Courtyards at Campbell your home.
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                            Current Resident 50303

                            Verified Resident 2012 - 2014

                            4.8

                            2/2/2014

                            Well. I like the environment here. It's beautiful and comfortable. People here are really nice. And it is safe. Safety is so much for an resident. Convenience is very important as well. Here I pretty much can go anywhere easily even walk to supermarket. I like here.

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                              Current Resident 50025

                              Verified Resident 2014

                              4.5

                              1/30/2014

                              Pretty good community. On the UTD bus route, so convenient to reach UTD. Peaceful atmosphere within the community since it is not too close to the main roads. Overall a positive experience so far. Its just been over a week, so far so good. Hoping for a great experience.

                                Review Author Icon

                                Current Resident 49617

                                Verified Resident 2004 - 2014

                                4.3

                                1/27/2014

                                I've here over 10 years and this apartment just feel like my home; always get help from the office when I need it; Here have a lot green area and trees plus 2 public swimming pool for the kids.All my neighbors are so nice and friendly; I'll probably stay here forever.

                                  Review Author Icon

                                  Current Resident 49522

                                  Verified Resident 2014

                                  4.7

                                  6/3/2014

                                  Everything is really fine, the neighborhood and everything. Just the prices for water has some problem, i have no idea how it is calculating every month, because if the total amount is shared by building residents the water usage may not be equal for everyone.

                                    Property Manager Response

                                    6/6/2014

                                    Thank you for the feedback. We are constantly working to improve, and information like this helps! Please do not hesitate to contact us in the office with any questions or outstanding issues, or to let us know how we can make your experience at Courtyards at Campbell better!
                                    Review Author Icon

                                    Current Resident 48092

                                    Verified Resident 2014

                                    2.8

                                    1/20/2014

                                    Quite good. The gym is functioning well. And the environment is well maintained. But the layout of 2B1B really annoys my roommate and me. We need to cooperate and comprise with each other to avoid arguments. There should be more private space for 2B1B residents. I truly recommend that.

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                                      Current Resident 48008

                                      Verified Resident 2012 - 2014

                                      5.0

                                      1/20/2014

                                      This has been the best experence that I have had in reference to living in an apartment. The staff here goes above and beyond and are very responsive to my concerns. There is no crime issues, no loud parties,no loud tenets,this is a very nice,comfortable,well maintained complex.

                                        Review Author Icon

                                        Current Resident 792229

                                        Resident 2011 - 2013

                                        1.8

                                        11/20/2013

                                        Courtyards at Campbell is the worst place I have ever lived. The apartments are in disrepair. In the time I lived there, the sewer backed up in my apartment 4 times. Each time the toilets and bathtubs would back up and overflow onto the floor with raw sewage. We would come home from work to sewage all over the bathroom floor. We dealt with this problem for 6 months, each time we would complain, management would say they were fixing the problem. When we talked to maintenance, they would say management would not let them hire a plumber to come out and fix the problem. FINALLY, after I called the health department and the BBB, we got the problem fixed. Management is a total pain to deal with, they are very rude about EVERYTHING, and are impossible to work with. Their laundry facility is completely disgusting. Of 5 washers, only 2 work. When you open the lids, you can see dead cockroaches in the bottom of the washers, and the driers take at least 2 cycles to get your clothes dry. In the two years I lived there, rent went up $250, this place is a total rip off. I would suggest renting somewhere else!!!!!

                                          Review Author Icon

                                          Current Resident 635152

                                          Resident 2013

                                          2.7

                                          11/12/2013

                                          I know a lot of people have already said this, but I feel the need to add to it to make sure people know it isn't just the opinion of one or two people. Gina, the manager, is an incredible pain to work with. The price is good, the maintenance workers are quick. However, any problem there is, Gina just does everything she can to get you off the phone or out of her office. She has a huge attitude problem. We live here currently and are thinking of moving elsewhere just because we know we can't rely on management to take care of their side of things. I had a complaint recently and called her, and she almost immediately sent me on to a different person who was just as rude and inconsiderate. Then I went to the corporate offices and got the same rude attitude. MAA really needs to work on who they hire. We pay good money to live here and be treated with respect, and that is not happening with the current management.

                                            Review Author Icon

                                            Current Resident 305345

                                            Resident 2013

                                            1.3

                                            9/1/2013

                                            I would say this is the worst community i have ever lived in, in the US. They should be ashamed to rent these properties to people. The apartments are so old that i think there are cracks in the floor which allow a lot of bugs (its like a rain forest in my home, picture attached). My only job when i get home is to exterminate all the bugs. I must say i have become somewhat of an expert in killing different kinds of bugs/ insects. They say they do pest control but i dont think it works. The main door to the apartment does not work and I spoke to the office (who are no help btw) twice and no action has been taken so far. I have to use the bedroom door to go out and in and let friends in and out. The office manager, Gina i think her name is, is such a pain to talk to. Its almost as if she is doing a favor by listening to the residents of the apartment complex. To add to that, they are going to send away all the UPS/ USPS packages back to the post office if no one is at home and the residents will have to goto the post office to collect packages that reached apartment in your absence. Now who is at home all the time 24x7. The internet and cable. You have to take the cable connection even if you want it or not and even if the tv ports in the house work or not. And the internet is too expensive and does not even work. I got a 15 Mbps connection and basic netflix video takes 10 mins to load and youtube videos dont buffer at all. Before leasing the apartment, they said I would get the washer/ drier as well with the unit but they changed their stance once i moved in. If you need help to hate Dallas then this is the place to live in. If you want to be even a little bit happy, then you will choose some other place.

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                                            Current Resident 961751

                                            Resident 2010 - 2012

                                            1.0

                                            3/14/2013

                                            Moved out in 2012 and was content at the time. I expected them to send the deposit to my roommate so I didn't inquire into it. Then, around Christmas I get a call from a collection agency wanting money because of Courtyards. I literally heard NOTHING from either of them, and they had my correct address and phone number the entire time. I was an amazing tenant for 2 years and they claim they sent a letter which was enough for them (I never received it, there is no way they sent anything). It is now on my credit for a miniscule amount that I paid within 2 days of FINALLY hearing something about the debt, but it is still negative and they refuse to take it off. My credit and my life is ruined because this ---- hole charges over $100 for broken blinds, and can't make sure to give reasonable notice to someone when they PUT SOMETHING ON SOMEONES CREDIT FOR 7 F'N YEARS. Plus, MAA must not have felt like looking for someone to replace the last horrible manager and just promoted Gina. Wow what a mistake. THIS PLACE IS NOT WORTH THE BULL YOU WILL INEVITABLY HAVE TO GO THROUGH.

                                              Review Author Icon

                                              Current Resident 799679

                                              Resident 2011 - 2012

                                              1.8

                                              3/14/2013

                                              tHe office staffs are a pain to deal with, Gina, the manager is so horrible and she doesnt know what she is doing. Every time I have a request or issues with the apartment, I have to find another employee who has more experiences to get the peroblem fixed. You will never get any issues fixed with Gina. Ground is falling, they have foundational issues, walls have large cracks. Building is really old, all the equipmemts in the apts are from 70's. Office staffs are constant liars, they just lie to you in order to get you out of their office and pass it to someone else. Plus, never expect to get your deposit back, I had moved out of the apt in January and still haven't received my deposit back. I have emiled the offices so many times but they keep letting me wait. Truth is, they never maill your deposit back, and some people forget about it, and thats how they make their stinkey money. Laundry is dirty, washing machines full of dusts and other disgusting stains all over. Have some loud ,noisy college kids living there who are having parties every night. I had to call police twice for noise complaints. Dont live there for your own sake, at least all of my friends used to live there already moved out or are planning to.

                                                Review Author Icon

                                                nildoorb

                                                Resident 2012 - 2013

                                                2.5

                                                1/23/2013

                                                Stayed there for 2 years from 2010. You would want to live there if: 1. You like a house with sinking foundation with inches wide cracks on walls and skewed door frames that prevent you from openning/closing the door. 2. You like to suck up with the attitude from the management team. Yea, you know you are worthless to those people in the leasing office. 3. Bugs everywhere and pest control is close to none. 4. You like to pay ridiculous rent for a crappy apartment from the 70s. Please DO think twice before you sign the lease.

                                                  Floor Plans & Pricing

                                                  1 Bedroom

                                                  The Refuge

                                                  3 Available Units

                                                  1 Bed, 1 Bath | 275 sq. ft.

                                                  $703 - $1,613

                                                  See Floor Plan Details

                                                  The Chateau

                                                  3 Available Units

                                                  1 Bed, 1 Bath | 600 sq. ft.

                                                  $1,063 - $2,053

                                                  See Floor Plan Details

                                                  The Meridian

                                                  3 Available Units

                                                  1 Bed, 1 Bath | 630 sq. ft.

                                                  $1,078 - $2,108

                                                  See Floor Plan Details

                                                  The Retreat

                                                  2 Available Units

                                                  1 Bed, 1 Bath | 435 - 440 sq. ft.

                                                  $1,013 - $1,998

                                                  See Floor Plan Details

                                                  The Granada

                                                  2 Available Units

                                                  1 Bed, 1 Bath | 840 sq. ft.

                                                  $1,298 - $2,308

                                                  See Floor Plan Details

                                                  The Franco

                                                  1 Available Unit

                                                  1 Bed, 1 Bath | 643 sq. ft.

                                                  $1,238 - $2,038

                                                  See Floor Plan Details

                                                  2 Bedrooms

                                                  The Majestic

                                                  5 Available Units

                                                  2 Beds, 2 Baths | 1,000 sq. ft.

                                                  $1,513 - $3,408

                                                  See Floor Plan Details

                                                  The Tuscany

                                                  1 Available Unit

                                                  2 Beds, 1 Bath | 890 sq. ft.

                                                  $1,428 - $2,948

                                                  See Floor Plan Details

                                                  Disclaimer: Special, prices and availabilities subject to change.

                                                  epIQ Ratings

                                                  What is epIQ?

                                                  The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                  epIQ Report Card

                                                  In partnership with SatisFacts™

                                                  Community epIQ Grade

                                                  A
                                                  A

                                                  Renter Ratings

                                                  A-

                                                  Review Ratings (from 20 reviews)

                                                  Noise

                                                  4.1

                                                  Grounds

                                                  4.2

                                                  Safety

                                                  4.0

                                                  Office Staff

                                                  4.2

                                                  Maintenance

                                                  4.3

                                                  Neighborhood

                                                  4.7

                                                  Survey Scores N/A

                                                  Review Count

                                                  A

                                                  Number of reviews in the past 365 days

                                                  20

                                                  Manager’s Review Engagement

                                                  A

                                                  Percentage of reviews responded to

                                                  90.00%

                                                  Manager’s Review Reply Time

                                                  A

                                                  Average time to respond to reviews

                                                  2.15 days

                                                  Features & Amenities

                                                  Laundry
                                                  • In-Unit Washer and Dryers
                                                  • Laundry Facilities
                                                  • Laundry On-Site
                                                  Parking
                                                  • Covered Lot
                                                  • Surface Lot
                                                  • Carport
                                                  • Yard
                                                  Pets
                                                  • Cats Allowed
                                                    Deposit: $400. Rent: $15. Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
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                                                  • Dogs Allowed
                                                    Deposit: $400. Rent: $15. Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
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                                                  Other
                                                  • 24-Hour Emergency Maintenance
                                                  • Additional Storage
                                                  • Air Conditioning
                                                  • BBQ and Picnic Areas
                                                  • Balcony/Deck
                                                  • Business Center with Wi-Fi
                                                  • Cat Friendly
                                                  • Coffee Bar
                                                  • Community-wide Wi-Fi
                                                  • Convenient Location
                                                  • Convenient to Shopping
                                                  • Courtyard
                                                  • DishWasher
                                                  • Dog Park
                                                  • Fitness Center
                                                  • Large Dog Friendly
                                                  • Monthly Resident Events
                                                  • On-Site Maintenance
                                                  • On-Site Management
                                                  • On-site Courtesy Officer
                                                  • Open Arms Facility
                                                  • Package Receiving Service
                                                  • Pest Control Service
                                                  • Pet Friendly Community with No Breed Restrictions
                                                  • Pet-Friendly Community
                                                  • Picnic Area
                                                  • Pool
                                                  • Preferred Employee Discount
                                                  • Storage Space
                                                  • Wi-Fi Access
                                                  • WiFi in Common Areas
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                                                  Leasing

                                                  TOUR YOUR WAY! We have a tour to fit your needs- virtual, self-guided, or agent-guided. Find a shaded home in Dallas, TX at MAA Highlands North. Choose from several one- and two-bedroom floor plans, including studios, townhome-style apartments, and roommate-friendly layouts. Select homes have an in-unit washer/dryer, fireplaces, and more. Our community provides luxury amenities, including a serene, park-like setting with lots of shade trees, two sparkling pools, a hot tub, a picnic area, a dog park with no size or breed restrictions, and a 24-hour fitness center. MAA Highlands North is ideally situated in a quiet neighborhood in North Dallas, about two miles from The University of Texas at Dallas. George Bush Turnpike and North Central Expressway are both a short drive away. There is ample shopping, dining, and entertainment in the neighborhood.
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                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 10:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  MAA

                                                  A
                                                  A
                                                  Communities
                                                  298

                                                  Questions & Answers (2)

                                                  Kim Davenport
                                                  Asked on: 01/20/2018
                                                  Q: Also do you have vacancies currently?
                                                  Kim Davenport
                                                  Asked on: 01/20/2018
                                                  Q: Can my son come take a tour today?

                                                  Frequently Asked

                                                  How is MAA Highlands North Rated?
                                                  Based on 411 number of votes by renters, MAA Highlands North is currently rated 4.2 out of 5 stars.
                                                  How satisfied are residents with the upkeep and overall appearance of the grounds at MAA Highlands North?
                                                  MAA Highlands North is rated 4.2 out of 5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                  How effective was the maintenance team when resolving your problem?
                                                  MAA Highlands North is rated 4.3 out of 5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                  What are noise levels like at MAA Highlands North?
                                                  MAA Highlands North is rated 4.1 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                  How safe is MAA Highlands North?
                                                  MAA Highlands North is rated 4 out of 5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                  How satisfied are residents with the neighborhood?
                                                  MAA Highlands North is rated 4.7 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  How satisfied are residents with the staff at MAA Highlands North?
                                                  MAA Highlands North is rated 4.2 out of 5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                  How often does management engage with reviews?
                                                  Managers have responded to 90% of their community reviews in the past year.
                                                  How quickly does management engage with reviews?
                                                  Managers have replied within 2.15 days to their community reviews in the past year.
                                                  Who manages MAA Highlands North?
                                                  MAA
                                                  What is the pet policy at MAA Highlands North?
                                                  Cats Allowed
                                                  Deposit: $400
                                                  Rent: $15
                                                  Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                                  Pet Limit: 2
                                                  Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                  Dogs Allowed
                                                  Deposit: $400
                                                  Rent: $15
                                                  Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                                  Pet Limit: 2
                                                  Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                  What types of floor plans are available?
                                                  1 Bed, 1 Bath
                                                  2 Beds, 1 Bath
                                                  2 Beds, 2 Baths
                                                  What is the move-in special?
                                                  Lease Now for 1 Month free! Certain exclusions may apply.

                                                  April 2026

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                                                  Under New Management

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                                                  MAA Highlands North is a 275 - 1,000 sq. ft. apartment in Dallas in zip code 75248. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $703 - $3,408. Nearby cities include University Park, Farmers Branch, Addison, Mesquite, Richardson, Irving, Garland, Carrollton, Sunnyvale, Balch Springs, Hutchins, Coppell, and Duncanville.