MAA Highlands North
A
A
Award Winner
16500 Lauder Lane, Dallas, TX 75248

4.2

(411 Reviews)
$703 - $3,408/mo

Move-In Specials

Lease Now for 1 Month free! Certain exclusions may apply.

Reviews

4.2 rating

411 total reviews

(

360 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Trending topics in reviews

Summarized by generative AI from text of customer reviews

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

Current Resident 1275428

Verified Resident 2023 - 2024

2.0

8/27/2024

The apartments are old and the upkeep is poor. The walls are paper thin so sounds and smells travel easily. Homeless people sleep around the common areas and in between buildings and rummage the dumpsters all night. There is nobody patrolling to keep watch of the community. It feels like GTA trying to find a parking spot because one apartment will have 5 cars taking up all of the covered spots and there is no parking tags for this community so there is no way to eliminate this issue. I'll end on this note. I moved into a completely outdated unit. I was actually shocked by the condition they rented the unit to me. So don't be fooled by the photos. Maintenance slipped up once and told me that my unit was flooded by the previous tenant. If that is the case, why was the carpet not replaced? Or anything? It smelled so bad when I moved in so I know they didn't clean the carpets or the walls. Hair in the tub. If you are desperate, sure move here.

    Property Manager Response

    8/29/2024

    Thank you for your feedback.
    Review Author Icon

    Current Resident 1247874

    Verified Resident 2023 - 2024

    3.5

    4/29/2024

    I feel like nothing gets fixed properly, when my washer flooded I asked to vacuum the water out and the maintenance guy said he didn't have time. My door doesn't close all the way, my dishwasher doesn't work. I wish they would fix the apartment instead of putting a band-aid on everything. The leasing agents are very nice and welcoming. I like living here but the apartment is not in good shape.

    Property Manager Response

    4/30/2024

    Hi, we are disappointed to hear that you did not have a more positive experience with us at MAA Highlands North. We would like the opportunity to connect with you so we can make your experience more positive. Please contact us at ResidentCare@maac.com and allow 48 business hours for a response - we look forward to hearing from you.

    Updated Review

    Review Author Icon

    Current Resident 359202

    Verified Resident 2016 - 2024

    3.8

    1/10/2024

    It's a wonderful community, very safe with great shopping center, buses and schools. The manager is very nice, professional and organized. The rent, however, is much too high for this apartment. Our carpet is worn out -- the dishwasher flooded years ago and when the carpet was pieced back in, it is coming apart. We have an old Refrigerator that rattles and need a newer one. Very nice people live here

      Property Manager Response

      1/13/2024

      Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at ResidentCare@maac.com so we can assist you further. We take your time seriously, please allow us 48 business hours to respond. Thank you.
      Review Author Icon

      Current Resident 1205662

      Verified Resident 2023

      4.3

      12/6/2023

      I am happy to stay in the MAA Highlands North community. In this place, a green pasture in front of my home in the community gives me a great feeling. The office staff responds very well whenever I approach them.

        Property Manager Response

        12/8/2023

        Hi, thank you so much for your positive comments about MAA Highlands North! Please don't hesitate to reach out to us if there's anything more we can do!
        Review Author Icon

        Prospective Resident 1201279

        Verified ProspectVisited 2023

        5.0

        11/20/2023

        Buenas noches a un no vivo en los apartamentos ya apliqu? y la verdad me encantan las personas son muy amables a atentas espero poder ser parte de ustedes me encantar?a vivir en estos apartamentos muchas gracias

          Property Manager Response

          12/28/2023

          Hola, estamos muy contentos de haberte brindado una experiencia tan positiva! Si tiene m s preguntas, ll menos. Siempre estaremos felices de ayudar!

          Updated Review

          Review Author Icon

          Current Resident 1096624

          Verified Resident 2021 - 2023

          5.0

          10/26/2023

          Since we've moved in almost 3 years ago. Very quiet, Pools are nice and kept up daily. Landscaping is nice. No problems with neighbors Most people are friendly. Office Ladies are very helpful! Price has gone up But that's Everywhere!

            Property Manager Response

            10/28/2023

            Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
            Review Author Icon

            Current Resident 685326

            Verified Resident 2019 - 2023

            5.0

            9/12/2023

            I love the outdoor areas with many trees, shrubs and nice landscaping. Large grassy areas with dog park and pools. Nice walking paths and so close to mann restaurants, shopping and medical services.

              Property Manager Response

              9/15/2023

              Hi, thank you so much for your positive comments about MAA Highlands North! If you have any further questions, please give us a call. We're always happy to help!

              Updated Review

              Review Author Icon

              Current Resident 1154031

              Verified Resident 2023

              5.0

              7/15/2023

              Great community. Beautiful landscape. Love my apartment very quiet pool area is relaxing. Location of the place is very convenient. I would recommend this place to anyone looking for apartment in the area

                Property Manager Response

                7/20/2023

                Hi, thank you so much for your positive comments about MAA Highlands North! If you have any further questions, please give us a call. We're always happy to help!
                Review Author Icon

                Prospective Resident 1148041

                Verified ProspectVisited 2023

                5.0

                6/8/2023

                We are international students who were looking for a place to rent ahead of our arrival. We found MAA Highlands North as a highly affordable and sought after community and a popular choice among students. We applied online and corresponded with the community manager over emails and finalised our unit. It was very seamless and easy procedure. It was a great experience.

                  Property Manager Response

                  6/9/2023

                  Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
                  Review Author Icon

                  Prospective Resident 1145272

                  Verified ProspectVisited 2023

                  3.2

                  5/30/2023

                  The housing community is great the area is just not the greatest. This is an extremely small base so there aren't good amenities but this is not housings fault. Houses are pretty upgraded and spacious. Pet friendly community.

                    Property Manager Response

                    6/1/2023

                    Hi, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
                    Review Author Icon

                    Prospective Resident 1127863

                    Verified ProspectVisited 2023

                    3.8

                    4/4/2023

                    The community seems to be located in a nice area. The only thing is that I did now like the apartment setting much. I wish they didn't have carpet all over the apartment. Other than that, I would say is a good place to live, neighbors seems friendly as well.

                      Property Manager Response

                      4/6/2023

                      Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!
                      Review Author Icon

                      Current Resident 1117068

                      Verified Resident 2022 - 2023

                      5.0

                      2/28/2023

                      I have lived in the apartment for over a year. I feel safe living here. The maintenance people know what they are doing and the management are nice also. I do have one complaint when we had the ice storm I live on the second floor. My stairs were very unsafe! They said they only treat by the mailboxes, gym, office and laundry facilities. Some people do have to work and can't just stay home

                        Property Manager Response

                        3/3/2023

                        Hi, thank you so much for your positive comments about MAA Highlands North! If you have any further questions, please give us a call. We're always happy to help!
                        Review Author Icon

                        Current Resident 1115973

                        Verified Resident 2020 - 2023

                        4.7

                        2/24/2023

                        I think this place is great. It's in a very nice part of town, it's very safe here. It's very quiet. There are lots of shops and restaurants. It's close to the highway system. And the staff is absolutely phenomenal!

                          Property Manager Response

                          2/27/2023

                          Hi, thank you so much for your positive comments about MAA Highlands North! If you have any further questions, please give us a call. We're always happy to help!
                          Review Author Icon

                          Current Resident 1113659

                          Verified Resident 2022 - 2023

                          4.5

                          2/16/2023

                          Reasanoble rent prices Quiet area Landscaping is nice A gym onsite Parking is very avaialable thru out the community a d no rerve parking on the cartpots grounds are always clean. Schools are really good in tbe area

                            Property Manager Response

                            2/18/2023

                            Hi, thank you so much for your positive comments about MAA Highlands North! If you have any further questions, please give us a call. We're always happy to help!

                            Updated Review

                            Review Author Icon

                            Current Resident 897638

                            Verified Resident 2021 - 2023

                            4.7

                            1/31/2023

                            This has been a great community, the park setting is so nice and is quiet. Maintenance issues get resolved quickly and efficiently. I've lived here for 2 years and have enjoyed it and felt safe and peaceful as a single older female.

                              Property Manager Response

                              2/2/2023

                              Hi, thank you so much for your positive comments about MAA Highlands North! If you're ever in need of more help, please let us know!
                              Review Author Icon

                              Current Resident 1107596

                              Verified Resident 2021 - 2023

                              5.0

                              1/31/2023

                              The apartment complex is a friendly community and the staff is extremely helpful. I have enjoyed the years I have been a resident. The covered parking is just right outside my apartment door. If I have a concern, the maintenance staff works tirelessly to resolve any problems.

                                Property Manager Response

                                2/2/2023

                                Hi, we are very happy we could provide you with a positive experience! Thank you so much for your feedback! We hope you have a great day!
                                Review Author Icon

                                Current Resident 1089972

                                Verified Resident 2021 - 2022

                                4.5

                                12/1/2022

                                Mu experiencia ha sido muy buena, me siento segura en el apartamento y pienso que es un buen lugar para vivir, es un lugar muy tranquilo, y bonito, lo ?nico que es que el aumento de la vivienda es alto.

                                  Property Manager Response

                                  12/2/2022

                                  Hola, estamos muy contentos de haberle brindado una experiencia tan positiva. Si tiene m s preguntas, por favor ll menos. Siempre estamos felices de ayudar!

                                  Updated Review

                                  Review Author Icon

                                  Current Resident 1063344

                                  Verified Resident 2021 - 2022

                                  2.7

                                  11/21/2022

                                  Poor service and after hours support g?jjjjjkksklabdjkckbsnccbbshislanmsllndkkdkkmdndkkfkkflllfl

                                    Property Manager Response

                                    11/23/2022

                                    Hello, we welcome the opportunity to turn your experience around. Please contact us at ResidentCare@maac.com and allow us 48 business hours for a response so we can better understand your situation. Thank you, MAA Highlands North

                                    Updated Review

                                    Review Author Icon

                                    Current Resident 939454

                                    Verified Resident 2020 - 2022

                                    3.3

                                    9/29/2022

                                    Nice area, subpar apartment. The rent has gone up considerably for an apartment that isn't worth the price. The management is polite, however they don't offer fair remedies when issues arise. I'm an unhappy resident.

                                      Property Manager Response

                                      10/5/2022

                                      Hi, we're disappointed to hear of the negative experience you had at our location. If you'd be willing to provide more feedback, please reach out to us at ResidentCare@maac.com so we can assist you further. We take your time seriously, please allow us 48 business hours to respond. Thank you.

                                      Updated Review

                                      Review Author Icon

                                      Current Resident 799675

                                      Verified Resident 2019 - 2022

                                      5.0

                                      8/10/2022

                                      Good to live with great environment and convenient place to achieve all destination we'd like to. Well maintenance for all required methods and easy to find out solutions for any issue. Willing to rent continuously.

                                        Property Manager Response

                                        1/16/2023

                                        Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!
                                        Review Author Icon

                                        Current Resident 1053141

                                        Verified Resident 2022

                                        4.8

                                        8/8/2022

                                        The apartment is very spacious with enough closet and storage space. Washroom are clean and in good condition. The community is has a lot of greenery. Cleaning is done every week, pool and other facilities are in good condition

                                          Property Manager Response

                                          12/13/2022

                                          Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!
                                          Review Author Icon

                                          Current Resident 937083

                                          Verified Resident 2022

                                          3.0

                                          7/30/2022

                                          Since the day I moved in I have had people messing in the apartment! I work Thursday nights until 6 am Friday morning someone through my cat outside and also knocked down 2 crosses in the window. I do nothing to anyone I pay my rent keep my apartment clean this is making me physical sick.

                                            Property Manager Response

                                            4/26/2023

                                            Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to connect with you so we can make your experience more positive. Please contact us at ResidentCare@maac.com and allow 48 business hours for a response - we look forward to hearing from you.

                                            Updated Review

                                            Review Author Icon

                                            Current Resident 752731

                                            Verified Resident 2021 - 2022

                                            4.8

                                            7/30/2022

                                            Great experience. We enjoy living here a lot. Whenever we have a maintenance problem, the maintenance team comes to check it out swiftly. Issues are being dealt with professionally. We are happy that we extended our lease

                                              Property Manager Response

                                              4/26/2023

                                              Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
                                              Review Author Icon

                                              Current Resident 1063905

                                              Verified Resident 2022

                                              4.7

                                              7/28/2022

                                              It's a beautiful neighborhood with friendly office staff .Neighbors look nice and nearby living facilities are convenient.Hope it's a safe place, I'm feeling pretty good here at the moment.It is also good to hold more activities to communicate with neighbors.

                                              Property Manager Response

                                              7/29/2022

                                              Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

                                              Updated Review

                                              Review Author Icon

                                              Current Resident 414986

                                              Verified Resident 2021 - 2022

                                              5.0

                                              6/21/2022

                                              I love living here the community is kept up well. It is quiet and peaceful. The people in the office are friendly and professional. The maintenance people are also. I would recommend this community to friends

                                                Property Manager Response

                                                4/26/2023

                                                Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

                                                Floor Plans & Pricing

                                                1 Bedroom

                                                The Refuge

                                                3 Available Units

                                                1 Bed, 1 Bath | 275 sq. ft.

                                                $703 - $1,613

                                                See Floor Plan Details

                                                The Chateau

                                                3 Available Units

                                                1 Bed, 1 Bath | 600 sq. ft.

                                                $1,063 - $2,053

                                                See Floor Plan Details

                                                The Meridian

                                                3 Available Units

                                                1 Bed, 1 Bath | 630 sq. ft.

                                                $1,078 - $2,108

                                                See Floor Plan Details

                                                The Retreat

                                                2 Available Units

                                                1 Bed, 1 Bath | 435 - 440 sq. ft.

                                                $1,013 - $1,998

                                                See Floor Plan Details

                                                The Granada

                                                2 Available Units

                                                1 Bed, 1 Bath | 840 sq. ft.

                                                $1,298 - $2,308

                                                See Floor Plan Details

                                                The Franco

                                                1 Available Unit

                                                1 Bed, 1 Bath | 643 sq. ft.

                                                $1,238 - $2,038

                                                See Floor Plan Details

                                                2 Bedrooms

                                                The Majestic

                                                5 Available Units

                                                2 Beds, 2 Baths | 1,000 sq. ft.

                                                $1,513 - $3,408

                                                See Floor Plan Details

                                                The Tuscany

                                                1 Available Unit

                                                2 Beds, 1 Bath | 890 sq. ft.

                                                $1,428 - $2,948

                                                See Floor Plan Details

                                                Disclaimer: Special, prices and availabilities subject to change.

                                                epIQ Ratings

                                                What is epIQ?

                                                The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                epIQ Report Card

                                                In partnership with SatisFacts™

                                                Community epIQ Grade

                                                A
                                                A

                                                Renter Ratings

                                                A-

                                                Review Ratings (from 20 reviews)

                                                Noise

                                                4.1

                                                Grounds

                                                4.2

                                                Safety

                                                4.0

                                                Office Staff

                                                4.2

                                                Maintenance

                                                4.3

                                                Neighborhood

                                                4.7

                                                Survey Scores N/A

                                                Review Count

                                                A

                                                Number of reviews in the past 365 days

                                                20

                                                Manager’s Review Engagement

                                                A

                                                Percentage of reviews responded to

                                                90.00%

                                                Manager’s Review Reply Time

                                                A

                                                Average time to respond to reviews

                                                2.15 days

                                                Features & Amenities

                                                Laundry
                                                • In-Unit Washer and Dryers
                                                • Laundry Facilities
                                                • Laundry On-Site
                                                Parking
                                                • Covered Lot
                                                • Surface Lot
                                                • Carport
                                                • Yard
                                                Pets
                                                • Cats Allowed
                                                  Deposit: $400. Rent: $15. Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                  Less Info
                                                  More Info
                                                • Dogs Allowed
                                                  Deposit: $400. Rent: $15. Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                  Less Info
                                                  More Info
                                                Other
                                                • 24-Hour Emergency Maintenance
                                                • Additional Storage
                                                • Air Conditioning
                                                • BBQ and Picnic Areas
                                                • Balcony/Deck
                                                • Business Center with Wi-Fi
                                                • Cat Friendly
                                                • Coffee Bar
                                                • Community-wide Wi-Fi
                                                • Convenient Location
                                                • Convenient to Shopping
                                                • Courtyard
                                                • DishWasher
                                                • Dog Park
                                                • Fitness Center
                                                • Large Dog Friendly
                                                • Monthly Resident Events
                                                • On-Site Maintenance
                                                • On-Site Management
                                                • On-site Courtesy Officer
                                                • Open Arms Facility
                                                • Package Receiving Service
                                                • Pest Control Service
                                                • Pet Friendly Community with No Breed Restrictions
                                                • Pet-Friendly Community
                                                • Picnic Area
                                                • Pool
                                                • Preferred Employee Discount
                                                • Storage Space
                                                • Wi-Fi Access
                                                • WiFi in Common Areas
                                                Show Less
                                                Show More

                                                Leasing

                                                TOUR YOUR WAY! We have a tour to fit your needs- virtual, self-guided, or agent-guided. Find a shaded home in Dallas, TX at MAA Highlands North. Choose from several one- and two-bedroom floor plans, including studios, townhome-style apartments, and roommate-friendly layouts. Select homes have an in-unit washer/dryer, fireplaces, and more. Our community provides luxury amenities, including a serene, park-like setting with lots of shade trees, two sparkling pools, a hot tub, a picnic area, a dog park with no size or breed restrictions, and a 24-hour fitness center. MAA Highlands North is ideally situated in a quiet neighborhood in North Dallas, about two miles from The University of Texas at Dallas. George Bush Turnpike and North Central Expressway are both a short drive away. There is ample shopping, dining, and entertainment in the neighborhood.
                                                Show Less

                                                Office Hours

                                                • Sunday: Closed
                                                • Monday - Friday: 10:00 AM - 06:00 PM
                                                • Saturday: 10:00 AM - 05:00 PM
                                                This community is managed by

                                                MAA

                                                A
                                                A
                                                Communities
                                                298

                                                Questions & Answers (2)

                                                Kim Davenport
                                                Asked on: 01/20/2018
                                                Q: Also do you have vacancies currently?
                                                Kim Davenport
                                                Asked on: 01/20/2018
                                                Q: Can my son come take a tour today?

                                                Frequently Asked

                                                How is MAA Highlands North Rated?
                                                Based on 411 number of votes by renters, MAA Highlands North is currently rated 4.2 out of 5 stars.
                                                How satisfied are residents with the upkeep and overall appearance of the grounds at MAA Highlands North?
                                                MAA Highlands North is rated 4.2 out of 5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                How effective was the maintenance team when resolving your problem?
                                                MAA Highlands North is rated 4.3 out of 5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                What are noise levels like at MAA Highlands North?
                                                MAA Highlands North is rated 4.1 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                How safe is MAA Highlands North?
                                                MAA Highlands North is rated 4 out of 5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                How satisfied are residents with the neighborhood?
                                                MAA Highlands North is rated 4.7 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                How satisfied are residents with the staff at MAA Highlands North?
                                                MAA Highlands North is rated 4.2 out of 5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                How often does management engage with reviews?
                                                Managers have responded to 90% of their community reviews in the past year.
                                                How quickly does management engage with reviews?
                                                Managers have replied within 2.15 days to their community reviews in the past year.
                                                Who manages MAA Highlands North?
                                                MAA
                                                What is the pet policy at MAA Highlands North?
                                                Cats Allowed
                                                Deposit: $400
                                                Rent: $15
                                                Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                                Pet Limit: 2
                                                Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                Dogs Allowed
                                                Deposit: $400
                                                Rent: $15
                                                Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                                Pet Limit: 2
                                                Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                What types of floor plans are available?
                                                1 Bed, 1 Bath
                                                2 Beds, 1 Bath
                                                2 Beds, 2 Baths
                                                What is the move-in special?
                                                Lease Now for 1 Month free! Certain exclusions may apply.

                                                April 2026

                                                Sun
                                                Mon
                                                Tue
                                                Wed
                                                Thu
                                                Fri
                                                Sat
                                                1
                                                2
                                                3
                                                4
                                                5
                                                6
                                                7
                                                8
                                                9
                                                10
                                                11
                                                12
                                                13
                                                14
                                                15
                                                16
                                                17
                                                18
                                                19
                                                20
                                                21
                                                22
                                                23
                                                24
                                                25
                                                26
                                                27
                                                28
                                                29
                                                30
                                                Beds

                                                0

                                                Baths

                                                0

                                                Under New Management

                                                Claim your community to update listing information, capture leads, and respond to reviews!

                                                MAA Highlands North is a 275 - 1,000 sq. ft. apartment in Dallas in zip code 75248. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $703 - $3,408. Nearby cities include University Park, Farmers Branch, Addison, Mesquite, Richardson, Irving, Garland, Carrollton, Sunnyvale, Balch Springs, Hutchins, Coppell, and Duncanville.

                                                Amenity

                                                Nearby Cities

                                                Nearby Neighborhoods

                                                Related Searches