Galleria Oaks

. #12 . #60

Award Winner

Galleria Oaks

5151 Richmond Avenue, Houston, TX 77056

4.7

(526 Reviews & Surveys)

$1,082 - $1,628/mo

Move-In Specials

$300 OFF Move-In Special $500 Off On Select Units

Reviews

4.7 rating

464 total reviews

(

334 Verified

)

Verified

Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Trending topics in reviews

Summarized by generative AI from text of customer reviews

Community (107)

Location (94)

Maintenance (124)

Management (78)

Noise (18)

Office Staff (47)

Parking (62)

Safety (26)

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Recently Lived In
Review Rating

Current Resident 1336085

Verified Resident • 2023 - 2025

5.0

5/14/2025

.......................................its alright ...........................................................

Property Manager Response

5/15/2025

Thank you!

Current Resident 1335819

Verified Resident • 2024 - 2025

5.0

5/13/2025

Safe neighborhood, friendly community, awesome maintenance, plenty of parking spaces, easy access to freeways 59, 610 & I10. Also Galleria mall is 5 min by car and 17 min walking distance. I love it !

Property Manager Response

5/13/2025

Thank you so much for your kind words! We're thrilled to hear that you're enjoying the safe neighborhood, friendly community, and convenient location it really is a great spot with easy access to major freeways and the Galleria nearby. We re also glad our maintenance team and parking availability have met your expectations. We're so happy to have you as part of our community! ??

Current Resident 1334644

Verified Resident • 2001 - 2025

3.0

5/7/2025

...........................................................

Property Manager Response

5/7/2025

Thank you for being a valued resident!

Current Resident 1326926

Verified Resident • 2024 - 2025

5.0

4/4/2025

My experience thus far in this community has been peaceful. I love the hot tub here and the neighbors. Once it gets a little hotter for me than I will try out the pool which I can not wait. I love the environment here.

Property Manager Response

4/4/2025

Thank you so much for sharing your experience! We're thrilled to hear you're enjoying the peaceful atmosphere, the hot tub, and your neighbors it's wonderful to know you're feeling right at home. We re excited for you to try out the pool once the weather warms up a bit more it s a favorite spot in the community! If there s ever anything we can do to make your stay even better, please don t hesitate to reach out.

Updated Review

Current Resident 995604

Verified Resident • 2020 - 2025

5.0

4/2/2025

I have been living at Galleria Oaks since September 2005. It is a great for me because it is close to everything I need (shopping centers, Sam's Club, tech stores, the Galleria, restaurants, auto shops, etc.).

Property Manager Response

4/2/2025

Thank you for being a valued resident at Galleria Oaks since 2005! We're delighted to hear that our community s convenient location has been such a great fit for you. Providing easy access to shopping, dining, and essential services is something we take pride in, and we're glad it has enhanced your experience here. If there's ever anything we can do to make your stay even better, please don t hesitate to reach out. We appreciate you being part of our community.

4 Previous

Last 10/22/2024

Updated Review

Current Resident 886468

Verified Resident • 2020 - 2025

5.0

3/21/2025

Required required required required required required required required required required required required required required. 200 characters is a lot required required required require required. Required required require required.

Property Manager Response

3/21/2025

Thanks so much for this five-star rating!

1 Previous

3/22/2021

Updated Review

Current Resident 949676

Verified Resident • 2021 - 2025

5.0

3/19/2025

El complejo es peque?o pero muy convenientemente ubicado cerca de tiendas,restaurantes y supermercados.tranporte p?blico enfin de todo. El precio es un poco elevado tomando en cuenta el tama?o de la staff es bueno y eficiente. Solo tienen el problema de falta de Gym y poco estacionamiento.

Property Manager Response

3/20/2025

Gracias por tus comentarios! Nos alegra saber que disfrutas de tu experiencia y de la ubicaci n de la comunidad. Gracias por compartir tu opini n. Tomaremos tus comentarios muy en serio!

9 Previous

Last 2/5/2025

Current Resident 1320983

Verified Resident • 2022 - 2025

5.0

3/5/2025

It's a good size apartment Overall the customer service is excellent also the location is close to everything but it needs painting and retouch every where and the kitchen needs to be remodeled I'm not sure it's worth the price

Property Manager Response

3/5/2025

Thank you for your feedback! We re happy to hear that you re enjoying the apartment size, our customer service, and the convenient location. We also appreciate your honest thoughts on areas that could use improvement. We want to assure you that we are actively working on enhancements throughout the community. In fact, we currently have an onsite team painting the entire property to refresh and improve the appearance. Your feedback about the kitchen is also noted, and we are always evaluating opportunities for upgrades. If you have any specific maintenance requests, please don t hesitate to reach out to our leasing office we d love the opportunity to address any concerns and ensure you have the best possible living experience.

Current Resident 1320520

Verified Resident • 2025

4.8

3/3/2025

The staff is wonderful and very helpful. It's a very safe community which was so important to me. It is in a great location to everything. I love the apartment and the layout of it. The office does fun community events to encourage closeness among residences.

Property Manager Response

3/3/2025

Thank you so much for your kind words! We truly appreciate you taking the time to share your experience. It s wonderful to hear that our staff have been helpful and that you feel at home in our community. We re also glad you re enjoying the apartment layout and our resident events we love bringing neighbors together! If there s ever anything we can do to make your experience even better, please don t hesitate to reach out. Thank you for being a valued member of our community!

Updated Review

Current Resident 1205526

Verified Resident • 2022 - 2025

3.3

2/17/2025

The community has been good in many aspects. They are very fast to respond when something needs to be fix. They have built a quite community. They are helpful and welcoming. They have great activities for the community. They keep the pool clean.

Property Manager Response

2/17/2025

Thank you so much for your kind words! We re thrilled to hear that you ve had a positive experience in our community. Our team takes pride in providing prompt maintenance service and creating a welcoming, peaceful environment for everyone. We re also glad you enjoy the community activities and appreciate our efforts to keep the pool in top shape. If there s anything you need, please don t hesitate to reach out. We love having you as part of our community!

1 Previous

12/6/2023

Current Resident 1317112

Verified Resident • 2021 - 2025

5.0

2/14/2025

About 4 years & still enjoying my time here. The location is great due to work and retail shops. It has easy access to the main highways and a toll road. The staff has always been very friendly and helpful. The community has always been very welcoming here, and the complex is pretty quite and chill for its location. When it comes to maintenance, I've rarely ever required it but the times I have they respond quickly. The property is well-maintained and looks good. Security has also been very good here, but no place is 100%. Towing is enforced here if you do not have a resident decal displayed and that's great since its lacking in many other apt locations. Now of course my experience will differ from other tenants but I have no problem in saying that I would totally recommend these apartments to anyone.

Property Manager Response

2/14/2025

Thank you for taking the time to share your experience! We re so happy to hear that you re still enjoying your time here after four years. It s wonderful to know that our location, friendly staff, and well-maintained community have positively impacted your living experience. We take great pride in providing excellent service, and it s especially rewarding to hear that maintenance has been prompt and efficient whenever you ve needed it. Your kind words about the peaceful atmosphere and parking enforcement mean a lot to us, as we strive to create a comfortable and hassle-free environment for our residents. We truly appreciate your recommendation and your continued trust in our community. If there s ever anything we can do to enhance your experience, please don t hesitate to reach out. Thank you for being a valued resident we look forward to many more great years with you!

Current Resident 1316721

Verified Resident • 2025

4.7

2/12/2025

Muy buen lugar para vivir,limpio,accesible a todo,personal atento,capacitados y listos para satisfacer las necesidades de los inquilinos,los espacios bien conservados,tenemos todo a la mano,excelente ubicaci?n

Property Manager Response

2/12/2025

Estos son comentarios fant sticos! Gracias por hablar maravillas de la comunidad, nuestro equipo y el entorno general aqu . Nos alegra que te guste el lugar donde vives!

Current Resident 1314465

Verified Resident • 2024 - 2025

4.3

2/3/2025

Positive and accommodating staff. Grounds and common areas are well maintained. Quiet property. Surrounding areas and neighborhood is urban yet safe. Amenities add a community touch to the apartment complex.

Property Manager Response

2/3/2025

Thank you for your kind words and for taking the time to share your experience! We re thrilled to hear that you appreciate our staff s efforts, the well-maintained grounds, and the peaceful atmosphere of our community. Ensuring a safe and welcoming environment for our residents is a top priority, and we re glad you feel at home here. If there s anything we can do to make your experience even better, please don t hesitate to reach out. We truly appreciate having you as part of our community!

Current Resident 1310939

Verified Resident • 2024 - 2025

4.2

1/17/2025

So far no issues. I love the apartment itself. Safe and quiet community, I love how much work they put into the complex on a daily basis like daily maintenance and renovations. The only thing that would make this perfect would be an enclosed area for dogs.

Property Manager Response

1/17/2025

Thank you so much for sharing your positive experience with us! We're thrilled to hear that you love your apartment and enjoy the safe, quiet environment of our community. It's also wonderful to know you ve noticed and appreciated the work our team puts into maintenance and renovations we take pride in keeping our community in great shape! We value your feedback about having an enclosed area for dogs. It's a great suggestion, and we'll be sure to pass it along to our management team for consideration. Enhancing the experience for our residents and their furry friends is always a priority for us. If there s anything else we can do to make your stay even better, please don t hesitate to reach out. Thanks again for being a part of our community!

Updated Review

Current Resident 1236259

Verified Resident • 2023 - 2025

3.8

1/13/2025

Service requests handled promptly. Courteous staff. Clean community spaces. Incentives to participate with people who live in the community. Carefully manicured rooftop gardens. Creating safe spaces with caged mailbox area and cameras throughout. Controlled entry.

Property Manager Response

1/13/2025

Thank you so much for sharing such a detailed and thoughtful review! We re thrilled to hear that our team s prompt service, friendly demeanor, and attention to detail have made a positive impact on your experience. It s wonderful to know that you re enjoying our clean community spaces, carefully manicured rooftop gardens, and the security features we ve put in place, such as the controlled entry, caged mailbox area, and cameras throughout the property. We re also glad to hear that the community incentives are helping foster connections among residents creating a sense of belonging is something we re truly passionate about. Your feedback is invaluable to us, and we re committed to continuously improving to ensure that your home remains a safe, welcoming, and enjoyable place to live. If there s ever anything else we can do to enhance your experience, please feel free to reach out. Thank you again for being such a valued part of our community!

2 Previous

Last 9/30/2024

Updated Review

Current Resident 1260463

Verified Resident • 2024 - 2025

5.0

1/11/2025

Great community and professional staff. Quiet place in a safe area. Good location of lots of commerces nearby. Good place if you value quiet environments and safety. Well maintained rooms with constant maintenance

Property Manager Response

1/12/2025

What wonderful feedback! Thank you so much for sharing these thoughts. It's nice to hear you've loved how tranquil it is here and that you've found the property to be well-kept. Reviews like this one mean a lot!

5 Previous

Last 1/6/2025

Updated Review

Current Resident 1162787

Verified Resident • 2022 - 2025

5.0

1/8/2025

*********************************************************** IT was fast and great. ***********************************************************

Property Manager Response

1/8/2025

Thank you so much for your review!!

1 Previous

7/24/2023

Updated Review

Current Resident 750652

Verified Resident • 2020 - 2024

4.7

12/30/2024

My apartment is spacious and well maintained. The maintenance staff are awesome. I've enjoyed living here for almost 5yrs. My neighbors are very friendly and helpful with keeping an eye on my apartment when I'm out of town.

Property Manager Response

12/30/2024

Thank you for taking time to share about your experience with our community. We are happy that you are a resident!

5 Previous

Last 10/27/2021

Updated Review

Current Resident 1251719

Verified Resident • 2024

4.8

12/27/2024

This is one of the best apartment complexes I have lived in. It is centrally located and close to everything I need. Shopping is literally right around the corner, great restaurants, and parks within minutes. I love it here!

Property Manager Response

12/28/2024

Thank you for your wonderful review! We're so glad to hear that you love living here and appreciate the convenience of our central location. It s great to know that you re enjoying the nearby shopping, restaurants, and parks. We truly value having you as a resident and are happy to provide a living experience that meets your needs. Thanks again for your kind words!

3 Previous

Last 10/18/2024

Current Resident 1305801

Verified Resident • 2023 - 2024

5.0

12/27/2024

I've been living for two years in this community and it has been a great experience so far. If I have maintenance issues, the office has been prompt to respond and to send staff to address any issues that I've had. Management hosts opportunities for social interaction through contests and other events which is a plus for me. I also appreciate having protected garage space and thus far I haven't had any issues.

Property Manager Response

12/28/2024

Thank you so much for sharing your positive experience! We're delighted to hear that you've had a great two years with us and that our team has been responsive to your needs. It s wonderful to know you enjoy the social events and contests we host, as well as the convenience of having protected garage space. We truly appreciate having you as part of our community and look forward to continuing to provide excellent service for you!

Current Resident 1295919

Verified Resident • 2018 - 2024

5.0

11/20/2024

Galleria Oaks is a one of a kind home. Great location near the Galleria mall. The Maintenace always completes your work order in a timely manner. The property is kept cleaned and the office staff is always eager to help with a smile.

Property Manager Response

11/20/2024

Thank you for your kind words. We are so happy to know that our service to all residents is satisfactory. We look forward to an awesome future!

Prospective Resident 1294893

Verified Prospect • Visited 2024

5.0

11/16/2024

Place was great for price and location property was nice and clean . Was told that they will be upgrading properties soon I am looking forward to moving in at the beginning of next month and starting new journey

Property Manager Response

11/18/2024

Thank you so much for choosing us as your new home! We are very excited about the future.

Updated Review

Current Resident 1276732

Verified Resident • 2024

4.8

10/30/2024

All I can say it's a wonderful place to leave all is awesome, great staff all over taking care of the residents and the property. They organize a great Halloween party for all residents , it was ??

Property Manager Response

10/30/2024

We truly do care and that s makes the difference in our community. Thank you for sharing your experience with us and we are excited that our Pumpkin Patch event was enjoyable to you and your family. Thank you for being a one of all our family of valued residents.

2 Previous

Last 9/18/2024

Current Resident 1288571

Verified Resident • 2024

5.0

10/21/2024

I'm very new to the community, but based on meeting the staff alone, I love it already. They were so welcoming upon arrival and made the move-in process a breeze. As far as the upkeep of the community the maintenance team is amazing and their sense of urgency when it comes to unit tasks is like no other!

Property Manager Response

10/21/2024

We are so happy to have you and thrilled that you feel at home. Feel welcome to stop by the office or call if you need anything!

Updated Review

Current Resident 1085094

Verified Resident • 2021 - 2024

4.8

9/30/2024

The building is very well maintained. Most neighbors are very nice. The building is very well maintained. Most neighbors are very nice. Great location, walking distance to The Galleria. An outstanding maintenance team

Property Manager Response

9/30/2024

Galleria Oaks is happy to have you here within our community. Thank you for your review and our maintenance team is happy to know you are satisfied with our service.

4 Previous

Last 8/14/2023

Floor Plans & Pricing

All (2)
1 Bed (1)
2 Beds (1)

1 Bedroom

1X1

3 Available Units

1 Bed, 1 Bath | 630 sq. ft.

$1,082

See Floor Plan Details

2 Bedrooms

2X2

2 Beds, 2 Baths | 1,000 sq. ft.

$1,628

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Review Ratings (from 30 reviews)

Noise

4.7

Grounds

4.8

Safety

4.6

Office Staff

4.8

Maintenance

4.8

Neighborhood

4.8

Survey Scores (from 62 surveys)

Post-Tour Survey

5.0

Move-In Survey

4.7

Maintenance & Support Survey

4.9

Lease Renewal Survey

4.4

Review Count

A+

Number of reviews in the past 365 days

Manager’s Review Engagement

A+

Percentage of reviews responded to

96.67%

Manager’s Review Reply Time

A+

Average time to respond to reviews

0.63 days

Features & Amenities

Laundry

Laundry Facilities
Laundry On-Site

Parking

Parking

Pets

Dogs Allowed
Deposit: $400. Fee: $200 ~ 400. Restrictions: We accept 2 pets per home. There is a $200 deposit for cats and $400 deposit for dogs. There is a $200 one time pet fee for cats and $400 one time pet fee for dogs. There is a $200 fee for cats and $400 fee for dogs. Weight limit is 25 lbs. Please call our Leasing Office for complete Pet Policy information.. Pet Limit: 2
Less Info
More Info
Cats Allowed
Deposit: $400. Fee: $200 ~ 400. Restrictions: We accept 2 pets per home. There is a $200 deposit for cats and $400 deposit for dogs. There is a $200 one time pet fee for cats and $400 one time pet fee for dogs. There is a $200 fee for cats and $400 fee for dogs. Weight limit is 25 lbs. Please call our Leasing Office for complete Pet Policy information.. Pet Limit: 2
Less Info
More Info

Other

24-Hour Management Availability
Air Conditioning
BBQ and Picnic Area
Business Center
Cat Friendly
Controlled Access
Dishwasher
Hardwood Floors
High-Speed Internet
Housekeeping
Large Dog Friendly
On-Site Management
Pool
Public Transportation
Short Term Lease Available
Spa

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Leasing

Galleria Oaks Apartments are located in the prestigious Uptown Galleria. You will be within walking distance of world-class dining, shopping, arts and entertainment while having easy access to all major freeways. Galleria Oaks Apartments, where illusion becomes reality in a tropical setting. Our magnificent landscaping is accented by exotic foliage and tranquil waterfalls to create an urban paradise. An artistic combination of sophistication & comfort offers open floor plans, hardwood flooring, tile countertop, washer/dryer and high speed internet, just to name a few features.

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Leasing Options

Available months 2,3,4,5,6,7,8,9,10,11,12

Office Hours

Sunday: Closed
Monday - Saturday: 09:00 AM - 06:00 PM

This community is managed by

Stone Mountain Properties

Communities

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Questions & Answers (0)

Frequently Asked

How is Galleria Oaks Rated?

Based on 526 number of votes by renters, Galleria Oaks is currently rated 4.7 out of 5 stars.

How satisfied are residents with the upkeep and overall appearance of the grounds at Galleria Oaks?

Galleria Oaks is rated 4.8 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.

How effective was the maintenance team when resolving your problem?

Galleria Oaks is rated 4.8 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.

What are noise levels like at Galleria Oaks?

Galleria Oaks is rated 4.7 out of 5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.

How safe is Galleria Oaks?

Galleria Oaks is rated 4.6 out of 5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.

How satisfied are residents with the neighborhood?

Galleria Oaks is rated 4.8 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.

How satisfied are residents with the staff at Galleria Oaks?

Galleria Oaks is rated 4.8 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.

How often does management engage with reviews?

Managers have responded to 96.67% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 0.63 days to their community reviews in the past year.

Who manages Galleria Oaks?

Stone Mountain Properties

What is the pet policy at Galleria Oaks?

Dogs Allowed

Deposit: $400

Fee: $200 ~ 400

Restrictions: We accept 2 pets per home. There is a $200 deposit for cats and $400 deposit for dogs. There is a $200 one time pet fee for cats and $400 one time pet fee for dogs. There is a $200 fee for cats and $400 fee for dogs. Weight limit is 25 lbs. Please call our Leasing Office for complete Pet Policy information.

Pet Limit: 2

Cats Allowed

Deposit: $400

Fee: $200 ~ 400

Pet Limit: 2

What types of floor plans are available?

1 Bed, 1 Bath

2 Beds, 2 Baths

What is the move-in special?

$300 OFF Move-In Special $500 Off On Select Units