Pavilion Place
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A+
Reviews Summary Video
Real Feedback from Actual Residents
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A+
Award Winner
5402 Renwick Dr, Houston, TX 77081

4.0

(1229 Reviews)
$820 - $1,355/mo
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Move-In Specials

LOOK & LEASE: Receive $1000 off rent when you apply within 24 hours of your tour.* *Restrictions apply; offer subject to change at any time. Offer expires on 04...

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Reviews

4.0 rating

1229 total reviews

(

196 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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laila1939

Resident 2010

5.0

8/19/2010

Nice Property,

This is the best apartments in town. I was moving to new apartment every six month, but when I moved to pavilion place apartments 2 years ago, this problem has been stopped. I'm very very happy. thanks Pavilion Place.

    Review Author Icon

    charlie745

    Resident 2010

    5.0

    8/19/2010

    Nice Place

    I transferred from Denver about a year ago and have enjoyed meeting great people here. The office staff is great and the maintenance guys are good too. I've made some friends and some of them are my neighbors. I just wish it wasn't so hot in Houston! Can't wait for the cooler weather! Other than that, I love my home!

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      Anthony1221

      Resident 2010

      5.0

      8/19/2010

      Great Location, Wonderful Apartments and Great Servive

      I recently moved in and I absolutely love my apartment, but most of all the great customer servive Janett Macias gave to me. She was polite, listened to what my needs were when I was looking for a apartment. I would definitely recommend these apartments to anyone and on top of that great location.

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        surfingemma

        Resident 2007 - 2010

        5.0

        8/2/2010

        Loved it here since day 1!

        I am proud to call Pavilion Place my home. My apartment is amazing, I have lots of closets, my own washer and dryer, and my rent is very affordable. The staff has always been very helpful, maintenance is very attentive and thorough. Love the location close to school and work! Been here 3 years and I plan on staying until I buy my own home. Definately recommend it!

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          Current Resident 201111

          Resident 2010

          3.0

          7/27/2010

          dont move in

          i have a problem on my toilet since thursday and is monday and have not come to fix it i'm tired to be calling to maintenance and tell me just gonna come and u have only one bathroom and this is causing me problems...

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            prettyalex

            Resident 2009 - 2010

            5.0

            7/17/2010

            Absolutely love it!

            There is not one negative thing I can say about living @ Pavilion Place. I've been here about 14 months, I had no issues moving in, maintenance has been very attentive, the office staff is always willing to help with a smile, and my apartment is beautiful, huge, very affordable, and I am close to EVERYTHING! When I decide to move from here, it will be to buy my own home. I agree with everyone on this blog about the customer service, the staff really is great and very helpful. No lie. Thank you Pavilion. Alex

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              Current Resident 847773

              Resident 2004 - 2010

              5.0

              7/15/2010

              love the location and its right near the galleria

              i have been living here for 6 years and i have had no major problems while i been a resident. i would recommend this property to anyone

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                jpdraggon

                Resident 2008 - 2010

                5.0

                7/14/2010

                Best location

                I really like living at Pavilion Place Apartments. There is nice landscaping and tall trees. The guys there always come over to fix my problems pretty fast. The Office people are nice too. I moved here 2 years ago and I will be here a long time I hope. It is so close to everything.

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                  jdotc07

                  ProspectVisited 2010

                  3.0

                  7/13/2010

                  tisk. tisk. tisk.

                  Lets just say i was suppose to move in Friday July, 9th. Here it is Tuesday July 13th and i have yet to move in. They expected me to move in with BLEACH stained carpet. WTH? Now i have to wait for them to order and install new carpet. But leasing consultant Janett has been more than wonderful and i recommend her if you are looking to lease. We talk like we've known eachother for years, but she also looks out for me and is making sure everything is PERFECT before i actually sign my lease. I'm not the happiest camper in this situation but my rent WILL be pro-rated so im in no rush to move.

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                    Current Resident 769870

                    Resident 2010

                    5.0

                    7/12/2010

                    My new Apartment.

                    I'm a new resident at Pavilion Place. I moved in a few weeks ago. The agent and the management were very helpful. The location is great and close to everywhere. I don't have to deal with the traffic again. It is quiet and pretty safe. My apartment is spacious and clean, so I'm very satisfied with the change that I made.

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                      Current Resident 537793

                      Resident 2009 - 2010

                      2.5

                      7/2/2010

                      what a L!!!!!!!!!!!!!!

                      I think the same person has been posting all this good reviews the same day, to make the pavilion place look good!! you should of atleast post them on different days and not make it so obvious!!

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                        Current Resident 468488

                        Resident 2009 - 2010

                        3.0

                        7/1/2010

                        great place

                        We moved to the apartments a few months back and so far we love it. The staff is great they will try to help you the best they can.

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                          Amaila

                          Resident 2010

                          3.8

                          7/1/2010

                          Happycamper

                          I've live at Pavilion Place for 5 months and have found this to be a nice place. I will definitely be here a while.

                            Review Author Icon

                            am1999

                            Resident 2010

                            4.3

                            7/1/2010

                            Great location/affordable

                            I recently moved in (3 months ago) and have found the staff very friendly and helpful. I was a bit hesitant to move so close to 59 but I've discovered it's very convenient and hope to be here for a long time.

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                              5401julio

                              Resident 2010

                              4.5

                              7/1/2010

                              Definately LOVE it!

                              I moved in February of this year and all I have to say that I really love it here! What really impressed me about Pavilion Place is the staff. From the time I applied to today, I have been helped by everyone in that office. They are always willing to help and it feels genuine. I haven't had any maintenance issues and I am very pleased about that! Parking has never been an issue. The location here is great for me since I am a UH student and work in the medical center. They have a website where I can log in to my account and pay my rent, and email the office directly. I've lived in 3 different complexes where I never renewed my contract because of the lack of customer service. I feel confident saying that I WILL definately renew my contract when it expires.

                                Review Author Icon

                                Prospective Resident 783512

                                ProspectVisited 2010

                                2.3

                                6/7/2010

                                have yet to impress me

                                i'm still waiting to move in to pavilion place...and it's taken them FOREVER to get back to me. the management here is quite slow, and won't get back to you unless you hassle them enough. As a future tenant, it doesn't give me confidence to live here without feeling that they will be incredibly irresponsible, unresponsive, and not give a darn about who's living there. please impress me pavilion place...that's the only way you'll get your residents to even want to consider living there for more than 1 year. and speaking of which...i've been put on hold (and STILL on hold for the past 10 minutes) waiting on some lady who barely speaks a lick of English, probably because she doesn't feel like dealing with confusing (supposed to be) residents like me. not impressed. not yet at least...i'll update as soon as i have another reason to.

                                  Review Author Icon

                                  kbjbj

                                  Resident 2006 - 2010

                                  3.8

                                  5/21/2010

                                  We Love It Here!!!

                                  We have been at Pavilion Place for some time now and we absolutely love it here. The apartments are beautiful and we love everything about it. All of the office staff are extremely kind and helpful and the property is managed by a team of people who really care. The property is also very convenient to everywhere we want to go, including our jobs. It is a beautiful, clean, wonderful place to live. Service request are handled very promptly and the maintenance staff are wonderful. We've had several acquaintenances who loved it so much that they decided to move here as well. Thank you Pavilion for making this feel like home!!!

                                    Review Author Icon

                                    Current Resident 979994

                                    Resident 2005 - 2010

                                    3.0

                                    3/31/2010

                                    great location

                                    pavilion are good apartments..the location is great, close to the galleria and all highways...staff is great..and the floor plans are spacious. One small problrm though roaches, a problem that's is eassy to solve, I used ortho fire-ant killer and no more roaches. I recommend my neighbors to use it..I just put it when I moved in on every edge of the walls. Maintanence is good also.. I'm a happy resident.

                                      Review Author Icon

                                      Chocthunder

                                      Resident 2007 - 2010

                                      3.5

                                      3/8/2010

                                      Apartment

                                      I have lived at Pavilion for 3 years and I have found the comples to be fairly decent. I have hadno issues with them sofar. Maintenance is always promt with fixing any issues I may have in a timely manner and the staff have been very friendly. I would recommend this apartment as its reasonably priced when you consider location etc. Chocthunder

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                                        kamal895

                                        Resident 2008 - 2010

                                        4.5

                                        2/24/2010

                                        Pavilion place - sweet home

                                        I moved to Pavilion place two years ago. I was not sure whether this was a right place. However soon I felt very homely in the apartment. The staffs were very nice and they are very friendly. They are very prompt to queries and maintenance requests. Over two years, I only had two-three minor maintenance issues and the response of maintenance crew is timely. The security is good and no issues for last two years. I used the swimming pool and the gym and both are maintained periodically. The rent payments have been much easier after introduction of the online payment system. I was also a regular customer of the convenient store within the apartment complex.The location of the apartment is perfect, a block away from 59 highway. I have no hesitation to recommend this apartment to peace loving and responsible apartment hunters. I want to congratulate Nina, Martha, Chris among all the staffs who have been very helpful during my stay so far.

                                          Review Author Icon

                                          Current Resident 771335

                                          Resident 2007 - 2010

                                          3.7

                                          2/12/2010

                                          I love it here!

                                          I've lived at Pavilion Place for 3 years and it's been great. The people in the office are nice and helpful and they really care about this place. The handy man is also nice and has always been by quickly to take care of any problems I've had. I highly recommend this community to anyone looking to be close to the galleria, med center, or just close to the highway.

                                            Review Author Icon

                                            linata4

                                            Resident 2010 - 2012

                                            5.0

                                            11/10/2012

                                            I just moved out from Pavilion Place like a month ago and I miss it a lot. I moved out just for my job, but I think I'm going to come back to live there when my new contract expires. I miss the the corner market, the gym, the staff at the leasing office, and specially maintenance!!! it was excellent! I only can say, that I have good memories of Pavilion Place.

                                              Review Author Icon

                                              Current Resident 767832

                                              Resident 2004 - 2010

                                              4.8

                                              3/17/2010

                                              THANK U MAINTENANCE

                                              I JUST WANNA WRITE TO THANK MAINTENANCE FOR ALL THEIR HARD WORK THEY DID IN MY APT. I RECENTLY TURNED IN A REQUEST WITH A FEW ISSUES I HAD BEEN NEGLECTING TO GET FIXED AND THEY FIXED EVERYTHING PROMPTLY. I BEEN LIVING HERE FOR 5 YRS AND I JUST PROCRASTINATE ON THINGS BUT MAINTENANCE DID NOT PROCRASTINATE ON ME. I FEEL THE SUPERVISOR AND TEAM DESERVE THE RECOGNITION. THANKS AGAIN!!! MS. C

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                                                Rahsol

                                                Resident 2003 - 2009

                                                3.5

                                                1/26/2010

                                                A great place to live!

                                                To be honest, after I read some of the reviews for this community realized that I needed to express my experiences living in Pavilion Place. This community is a great place to live in, I lived in 3 different apartment homes and NEVER EVER, had any problem with anything no roaches, no bad maintenance, no lies, no mistreatment from the office staff at all, "lucky" no I do not think so, what it was is that to receive a good service you just have to ask for it.

                                                  Review Author Icon

                                                  MonicaSalazar87

                                                  Resident 2006 - 2009

                                                  3.3

                                                  11/2/2009

                                                  I Love My Apartments

                                                  I can't believe the reviews that are on here, I have lived here for more than 3 years and I have not had one problem. They are usually prompt with things and are more than willing to help you. They are a staff that go beyond for you if they can. Also regarding the neighbors, I NEVER have any problems with them. Everything is very quiet and peaceful where I am. But about the maintenance they could use a little work, but who is perfect. I recommend these apartments to anyone and everyone. The last apartments that I lived in before, was horrible!!!! This is heaven compared them. So no complaints from me I give them a 4!!!

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    1A

                                                    3 Available Units

                                                    1 Bed, 1 Bath | 615 sq. ft.

                                                    $820

                                                    See Floor Plan Details

                                                    1B

                                                    3 Available Units

                                                    1 Bed, 1 Bath | 701 sq. ft.

                                                    $870

                                                    See Floor Plan Details

                                                    1C

                                                    3 Available Units

                                                    1 Bed, 1 Bath | 800 sq. ft.

                                                    $930

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    2A

                                                    3 Available Units

                                                    2 Beds, 1 Bath | 962 sq. ft.

                                                    $1,275

                                                    See Floor Plan Details

                                                    2B

                                                    2 Available Units

                                                    2 Beds, 2 Baths | 1,040 sq. ft.

                                                    $1,355

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A+
                                                    A+

                                                    Renter Ratings

                                                    A+

                                                    Review Ratings (from 141 reviews)

                                                    Noise

                                                    4.8

                                                    Grounds

                                                    4.8

                                                    Safety

                                                    4.8

                                                    Office Staff

                                                    4.9

                                                    Maintenance

                                                    4.9

                                                    Neighborhood

                                                    4.9

                                                    Survey Scores N/A

                                                    Review Count

                                                    A+

                                                    Number of reviews in the past 365 days

                                                    141

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    100.00%

                                                    Manager’s Review Reply Time

                                                    A

                                                    Average time to respond to reviews

                                                    2.38 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry Facilities
                                                    • Laundry Facilities
                                                    Parking
                                                    • Parking
                                                    Pets
                                                    • Dog Allowed
                                                      Restrictions: No weight restriction. Some breed restrictions apply. Pets must be housebroken. Monthly pet rent may apply. Photo and pet interview required. Must have proof of current vaccination. Please call our Leasing Center for complete Pet Policy information.. Comments: At Pavilion Place, we know that the path to your heart is marked with paw prints and that the best part of your day is coming home to a wagging tail. Pets are residents too! $300 NON-REFUNDABLE PET FEE FOR ONE PET. $400 NON-REFUNDABLE PET FEE FOR TWO PETS.
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                                                    • Cat Allowed
                                                      Restrictions: No weight restriction. Some breed restrictions apply. Pets must be housebroken. Monthly pet rent may apply. Photo and pet interview required. Must have proof of current vaccination. Please call our Leasing Center for complete Pet Policy information.. Comments: At Pavilion Place, we know that the path to your heart is marked with paw prints and that the best part of your day is coming home to a wagging tail. Pets are residents too! $300 NON-REFUNDABLE PET FEE FOR ONE PET. $400 NON-REFUNDABLE PET FEE FOR TWO PETS.
                                                      Less Info
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                                                    Other
                                                    • 24/7 Emergency maintenance service
                                                    • Balcony/Deck
                                                    • Cat Friendly
                                                    • Community Center
                                                    • Controlled Access
                                                    • Dishwasher
                                                    • Large Dog Friendly
                                                    • Lush Landscaping & Mature Trees
                                                    • Multiple Swimming Pools
                                                    • Privacy Fencing with Controlled Access
                                                    • Resident Portal
                                                    • Resident Service Center
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                                                    Leasing

                                                    Discover an apartment community that offers you comfort and convenience while keeping you just minutes away from the pulse of the great city of Houston. Just 15 minutes west of downtown, Pavilion Place is idyllically located right off I-69 in the charming and peaceful West Houston neighborhood of Gulfton, amazingly close to countless attractions and amenities. Our inviting 1 and 2-bedroom Gulfton apartments are stylishly appointed with designer color-coordinated interiors, as well as large walk-in closets and fully equipped kitchens. The resident community is able to enjoy six unique swimming pools, all across the property. While there is an abundance of shopping, dining, and resources in the area such as The Galleria Mall and all of the other attractions on Westheimer Road. As an IMT managed community, Pavilion Place offers 24/7 emergency maintenance service from our dedicated resident service center. Whenever you are ready to visit our fabulous apartments in Houston, TX, we are ready to welcome you! Text or call us to set up your private tour today.
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                                                    Leasing Options

                                                      • Available months 3,4,5,6,7,8,9,10,11,12,13,14,15

                                                    Office Hours

                                                    • Sunday: 01:00 PM - 05:00 PM
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    IMT Residential

                                                    A
                                                    A
                                                    Communities
                                                    58

                                                    Questions & Answers (1)

                                                    pavilionplace
                                                    Asked on: 12/11/2017
                                                    Q: Is there any 1 bedrooms available?

                                                    Frequently Asked

                                                    How is Pavilion Place Rated?
                                                    Based on 1229 number of votes by renters, Pavilion Place is currently rated 4 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Pavilion Place ?
                                                    Pavilion Place is rated 4.8 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Pavilion Place is rated 4.9 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at Pavilion Place ?
                                                    Pavilion Place is rated 4.8 out of 5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    How safe is Pavilion Place ?
                                                    Pavilion Place is rated 4.8 out of 5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Pavilion Place is rated 4.9 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Pavilion Place ?
                                                    Pavilion Place is rated 4.9 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 2.38 days to their community reviews in the past year.
                                                    Who manages Pavilion Place ?
                                                    IMT Residential
                                                    What is the pet policy at Pavilion Place ?
                                                    dog Allowed
                                                    Restrictions: No weight restriction. Some breed restrictions apply. Pets must be housebroken. Monthly pet rent may apply. Photo and pet interview required. Must have proof of current vaccination. Please call our Leasing Center for complete Pet Policy information.
                                                    Comments: At Pavilion Place, we know that the path to your heart is marked with paw prints and that the best part of your day is coming home to a wagging tail. Pets are residents too! $300 NON-REFUNDABLE PET FEE FOR ONE PET. $400 NON-REFUNDABLE PET FEE FOR TWO PETS.
                                                    cat Allowed
                                                    Restrictions: No weight restriction. Some breed restrictions apply. Pets must be housebroken. Monthly pet rent may apply. Photo and pet interview required. Must have proof of current vaccination. Please call our Leasing Center for complete Pet Policy information.
                                                    Comments: At Pavilion Place, we know that the path to your heart is marked with paw prints and that the best part of your day is coming home to a wagging tail. Pets are residents too! $300 NON-REFUNDABLE PET FEE FOR ONE PET. $400 NON-REFUNDABLE PET FEE FOR TWO PETS.
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    What is the move-in special?
                                                    LOOK & LEASE: Receive $1000 off rent when you apply within 24 hours of your tour.* *Restrictions apply; offer subject to change at any time. Offer expires on 04/15/26. $1000 will be credited to the second full month's statement. Special excludes all property transfers and current residents.

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                                                    Pavilion Place is a 615 - 1,040 sq. ft. apartment in Houston in zip code 77081. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $820. Nearby cities include Bellaire, Stafford, Galena Park, Sugar Land, Missouri City, Pearland, South Houston, Fresno, Manvel, Pasadena, Road Spring, Arcola, and Cypress.

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