Pavilion Place
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A+
Reviews Summary Video
Real Feedback from Actual Residents
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A+
Award Winner
5402 Renwick Dr, Houston, TX 77081

4.0

(1229 Reviews)
$820 - $1,355/mo
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Move-In Specials

LOOK & LEASE: Receive $1000 off rent when you apply within 24 hours of your tour.* *Restrictions apply; offer subject to change at any time. Offer expires on 04...

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Reviews

4.0 rating

1229 total reviews

(

196 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Current Resident 874247

Resident 2006

1.0

8/23/2010

how sad

looks like pavilion place is actually paying people to spam this site with fake favorable reviews. how sad and pathetic.

    Review Author Icon

    Current Resident 903135

    Resident 2005 - 2006

    1.7

    2/4/2006

    FIND ANOTHER PLACE

    This place is horrible. I wanted recommend anyone to live hear. The security guard lets anyone in and the office staff are rude and a pain to talk to. There are too many people hanging around and the music is always blasting and loud. KEEP LOOKING!!!!

      Review Author Icon

      RENTER327

      Resident 2004 - 2006

      2.0

      2/1/2006

      KEEP LOOKING

      I WOULD SUGGEST THAT YOU KEEP LOOKING IF YOU ARE LOOKING FOR AN APT. THERE ARE PRO AND CONS AS FAR AS STAYING HERE AT PAVILION PLACE. THE GOOD IS THAT IS CLOSE GALLERIA AREA AND THAT THERE IS AN STORE LOCATED IN THE APTS. NOW THE BAD. FIRST THE PARKING IS TERRIBLE, YOU WILL NEVER FIND A CLOSE SPOT WHERE YOU LIVE. IT WILL ALWAYS BE FAR AND DEPENDS WHAT TIME YOU GET HOME, DONT LET IT BE LATE, YOU MIGHT AS WELL PARK AN THE OPPOSITE SIDE OF THE COMPLEX AND BEGIN YOUR JOURNEY. NEXT, THERE IS THE BUG ISSUE THAT IS JUST GETTING WORSE AND SEEMS THAT MANAGEMENT DOESNT MIND. SPEAKING OF MANAGEMENT. I PAY MY RENT AND WATER ON TIME EVERY MONTH. ONE MONTH I FORGOT THE WATER BILL(WHICH HAS RISEN 200%)AND DO YOU KNOW WHAT MANAGEMENT TRIED TO DO? SINCE I PAID THE RENT THEY FIGURED THAT THEY WOULD DEDUCT MY WATER AMOUMT FROM MY RENT, WHICH WOULD MAKE MY RENT LATE. THEREFORE THEY WANTED TO CHARGE ME THE $50 LATE FEE PLUS $5/DAY UP UNTIL I PAID THE REMAINING AMOUNT. WHICH WOULD BE HAVE BEEN WAY MORE THAN THE AMOUNT OF THE WATER BILL. WHAT KIND OF SH@@ IS THAT!!! WHERE DID THESE PEOPLE GO TO SCHOOL OR DID THEY? SOMETHING AND SOMEONE IS NOT RIGHT ABOUT MANAGEMENT.

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        Current Resident 855240

        Resident 2005

        1.2

        2/1/2006

        For those of you who are looking for a good deal on somwhere to live...look no further. But for those of you who want a clean, safe and crime free area ...please keep looking. These apartments are not good for any single lady or a family of any kind.

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          Current Resident 635078

          Resident 2006

          3.8

          1/16/2006

          Who did you piss off?

          Seems like if they targeting your car TWICE -- you might have pissed someone off.... Watch your back girl! <br><br>I lived here and didn't experience this at all. You have to check in at the front gate pete sake...<br><br>Hope it works out!

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            Current Resident 216547

            Resident 2005

            2.7

            12/6/2005

            Lousy Place

            Don't move to this apartment

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              Current Resident 147479

              Resident 2005

              2.2

              11/30/2005

              Parking spaces and bullet holes...

              There is NEVER any parking and I had a bullet come through my front window and almost hit my fish tank. <br><br>They charge for EVERYTHING!<br><br>Stooooooooooooopid security guards!<br><br>I feel generally unsafe.

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                Current Resident 133405

                Resident 2005

                1.7

                11/28/2005

                BUGS

                if you want to live with roaches<br>come to pavilion

                  Review Author Icon

                  Current Resident 554511

                  Resident 2004 - 2005

                  3.3

                  11/10/2005

                  It was okay living in these apartments I paid my rent on time and rarely dealt with management. I must say I agree with some of the others once I moved in they were not as courteous.Once I stood in the leasing office for 3 minutes without being acknowledged. There was one lady in the leasing office and she walked to the back without saying a word to me. Finally someone came from the back and greeted me. I moved to 5401 after living in pavillion place. I must admit Pavilliion was alot better.

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                    Current Resident 939965

                    Resident 2003 - 2005

                    1.3

                    11/7/2005

                    This complex has gone to hell in a handbasket!!

                    This complex is the worst complex to live in i swear! They never fix things on time! Once i waited 3 weeks for them to fix a washing machine talking about BAD service. I have been living in the apartments since 2003 and when i first moved over here i was okay. But now its bad. The management as all losers! They keep changing mangements and they have a sex offender that lives in the apartment complex! Thats messed up when half of the apts have little kids running around. I wanna leave so bad but my lease is not up until march of 06. I hate living here and i wanna break my lease so bad. No one should wanna move to this complex ever.The apartment rating should be a 0% instead of a 31%!!

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                      Current Resident 847368

                      Resident 2004 - 2005

                      2.7

                      10/28/2005

                      Poor Service Culture

                      When I moved into this apartment in December, 2005, I thought I was moving into something good. My first shock is that most representations made by the staff were false. They say so many things to get you in. Once you get in, the romance is over. They are very sickening. To be candid, the apartments are good, but the administration of tenancy and response to tenants' request is extremely bad.<br>I don't advice you to move in.

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                        sarek2600

                        Resident 2005

                        3.0

                        10/23/2005

                        sex offender alert

                        There is a registerd sex offender that resides there. Funny thing is there is a discolure on the application that automatically denies acceptance if you are a sex offender. Look it up:<br><br>http://childsafenetwork.org

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                          shondaw3455

                          Resident 2002 - 2005

                          4.0

                          8/18/2005

                          Friendly Staff!!!

                          I've lived at Pavilion Place for about 3 years now. Everything has been great.The complex always looks clean and maintenance is pretty responsive. The management has changed several times but the newest most recent staff that is there now is very helpful and attentive. I was considering moving out because I was uncertain of all the staff changes but it seems that things have improved.Manager is always available for residents and I never have a hard time anymore if I ever want to talk to her about any issues or suggestions.

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                            Current Resident 494559

                            Resident 2005

                            1.2

                            6/28/2005

                            I have lived in Pavilion Place for a whopping 7 years, and it's been 7 years WAY TOO LONG! I'm moving in a matter of days! I lived here since I graduated from college, back when the property was managed by The Gables. In the last 3 years, these apartments have gone from a quiet, clean, affordable place to live to HELL ON EARTH! I lived in a first floor one bedroom for 5 years and ultimately had to move across the street into a second floor one bedroom because the sub-flooring was SO bad they had to come and put in a new ceiling so I wouldn't hear my upstairs neighbors every step. The people here are loud, dirty, disrespectful, and many don't even work. When I leave for work, they are at home. When I come home for lunch, they are at home, and when I return in the evenings they are STILL there, day in and day out! I have seen diapers in bushes, beer bottles and cans in the parking spaces, grocery baskets on the side walks and every kind of music you can think of blasting EVERYDAY, and most NIGHTS. My water bill used to be no more than $5 now it's over $20 each month, and I'm the only person in my home! My electric bill stays in the $70's in the winter because of poor a/c units and insulation. THERE IS NOWHERE TO PARK! I get off from work at 4:30 and I AM PREGNANT and I have to walk a block to get to my apartment at that time of day. If you get home later than 7:00, God be with you, you will be walking from quite a way!!! IMT manages some of the worst complexes that I have seen and this is no exception. Management only cares about moving people in at any cost. I wouldn't dare raise a child in this complex or neighborhood. Save yourself the headache, keep looking for a place that's worthy of you and your family! This is not it!

                              Review Author Icon

                              Current Resident 212955

                              Resident 2004 - 2005

                              1.8

                              5/30/2005

                              worst.parking.ever.

                              while its not the worst place to live, pavilion place does have alot of problems. the parking is the number one problem. if you come home after 9:00 p.m. dont expect to get a parking space. you'll be parking far away and walking to your place in complete darkness. the noise is pretty bad too. a lot of idiots drive by with their systems up really loud and there are lots of obnoxious kids who are outside making noise at all times. the people that live there are pretty shady too. the other reviewers are right about the really high water bill and the ridiculous charges. i totally believe the reviewer who said he was charged heavily for missing .82 cents. be prepared to witness criminal activities if you live there. although nothing ever happened to me personally or my property, i did hear gunshots on two occassions really late at night. and police cars are constantly speeding down the street with their sirens on. and another thing that i don't remember anyone else mentioning...the mail service sucks there. i was always getting other people's mail in my box and getting letters late. wtf! the store is pretty cool though. :P

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                                Current Resident 207158

                                Resident 2001 - 2005

                                2.7

                                5/29/2005

                                Sad Case

                                This place has gone down hill since I moved in four years ago. I had so much promise but management company changed three times and the attiudes of the mngt. office went from very good to very bad with each mngt. change. I have been suckered into staying for as long as i have because the choose not to go up on my rent once and when they did go up it was just a few dollars. But they found a way to get me on the back end with HIGH --- WATER BILLS!!!!!! The people that have been moving in as of late all seem to be brand new to the country and looking for work, I thought in order for you to be able to rent an apartment you had to have some sought of legal papers saying it o.k. for you to be in this country but hey maybe it's just me. There are also kids that play all threw the parking area unsupervised and some times riding one of those little motorcycles at 8:00 in the morrning on a saturday. Parking is the WORSE these damm tow trucks try to tow you for almost any minor reason they should call these apartments Tow Texas the way they tow people round here and the parking spaces are way to tight in the residents area I have the door dings to prove it. Please heed my warrning don't move over here pay the extra money for something beeter because you will turly get what you paid for.

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                                  Current Resident 158085

                                  Resident 2001 - 2005

                                  2.5

                                  5/23/2005

                                  ok but..

                                  I agree the management sucks. They are rude and they come up bogus charges every onece in a while. The water bills are now WAY too high ($30 per month). And if you owe $0.82 cents of your water or rent they will put an eviction notice in your apartment. (beleive me I owed $0.82)

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                                    Current Resident 304793

                                    Resident 2000 - 2001

                                    2.8

                                    5/22/2005

                                    not for a woman

                                    rent is cheap, but you get what you pay for. It's ok if you're a single guy, not if you're a single lady.

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                                      Current Resident 791417

                                      Resident 1998 - 2003

                                      3.2

                                      4/14/2005

                                      inexpensive,very clean,spacious,but tough edge of town

                                      I lived here paying 395 and finally 440/mth for 1 bd 800 sq ft ( by the very back mail boxes).This was when chain link and Razor Wire was up instead of the nice fence now.The apt was spacious for me.yes - my car was towed too ( at 3:00am on a wednesday) because sticker was not viewable.The maintenance staff is excellent - very responsive and professional, the mgmt is attempting great strides...had to write corp office if i wanted something - then got a call. I was never broken into but the complex had its healthy share of HPD cruisers come through the gates for disturbance calls and fights.<br>it is a good place to get on your feet and start.My girlfriend helped me clean the apt and I got my $100 deposit back at my new address about 30 days later.<br><br>it is much nicer cosmetically now with the new westpark const.<br>

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                                        Current Resident 790890

                                        Resident 2005

                                        2.2

                                        4/14/2005

                                        I can't wait to leave

                                        I moved here in 2003, The staff is extremely rude. Nothing is organized and the parking is crappy!!!!!!!!!!!!!!!!!!!!!!!!!!

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                                          Current Resident 647112

                                          Resident 2003 - 2005

                                          2.0

                                          3/30/2005

                                          Management Sucks; Especially the Manager Martha

                                          Well, where should I start. First of all, I was shocked to read the 01/14/2005 review "management sucks". This is exactly and precisely right. When I read that review, it was like DEJAVU. This lady, Martha, truly needs to learn somoe manners. I don't know who made her the manager but I sincerely doubt the skills of the person who promoted this lady to a Manager. <br>My impression is that Manager looks like a lady from a Mafia more than an apartment manager. Good luck to who ever is moving in because I am about to move out. Bottom line, you get what you pay for!!!

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                                            Current Resident 553306

                                            Resident 2001 - 2004

                                            2.5

                                            3/19/2005

                                            I used to live here for 2.5 years. It used to be a good place to live but once they sold out to the new management company, it became a disaster. Starting from the leasing agent who works there, totally stupid and low class.. rude and lazy. They would never compromise in any way to help you if you are a current residents. They turned into an angels right when a potential customer walk-in and left you hanging in there when you need help. I don't want to mention any name. Please if you consider this place as your new place, do me a favor, leave when you get a chance if you don't want your car to get breakin or things stolen of you patio. Seriously, stay away from this place. I hope they will not try to delete my post again.

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                                              Current Resident 24663

                                              Resident 2004

                                              1.7

                                              1/14/2005

                                              Management sucks bigtime!!

                                              I could not agree with the previous reviewer more. Never in my life have I encountered such low-class management staff. They range from rude, using obscene language, to downright stupid. I agree with the previous posting, they treat you like indentured servants, as if they are doing tenants a favor. A special mention--Kimberly. What a character! She is always ready to pounce on you, even when you try to be polite & reasonable. She assaults you non-stop with her verbal-spats. You call this a manager? She is not fit for this kind of job, she should be working in prison in charge of female prisoners! Mark my words, this woman is going to take his complex in the gutters!! <br><br>Other staff, with one or two exceptions, is no better. The only good thing about this complex is that its close to galleria and university area. Its not a very good area otherwise. I would definitely NOT recommend this place to anyone.Trust me, you will pay a heavy price with substandard & low-class service. Who wants to deal with that? This apartment complex would be much better with new staff, and better service.

                                                Review Author Icon

                                                Current Resident 847157

                                                Resident 2004

                                                2.2

                                                12/17/2004

                                                RUDE, RACIST, RIDICULOUS MANAGEMENT

                                                I have never in my life experienced such unprofessional, rude and unfriendly property management. The people in the leasing office--the property manager "Martha" especially, are condescending, rude and anything but helpful. They treat residence like indentured servants, especially if you are a non-spanish speaker. I advise wholeheartedly that you look elsewhere if you want a great place to live!!!!!!!!!!

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                                                  Current Resident 740455

                                                  Resident 2004

                                                  3.0

                                                  12/2/2004

                                                  This place is becoming way worse!!!!

                                                  I am moving out this place.<br>The reasons are:<br>1. they let some bad -------- in and there are at least 6 adults plus 2 children living in my neighbor 1-bedroom unit! They always chat outside, blocking the stairs with their stuffs. I complained a lot and even called police. Nothing changes.<br> <br>2. Watch out the water bills! It keeps rising as you live here. In my case, it rised from $10/month to $25/month. They also charge $1.54 for garbage.<br><br>3. There is high voltage electricity lines crossing the border of the aparment area. It at least brings some noise to my TV, and may harmed the health of the residents nearby.<br><br>4.The hot water pressure in some building are very low. You may get cold after taking shower. They tried to rebuild the water pipelines several times but the condition become worse. It is still a mystery for me why it is this<br><br>5. The maintenance sucks too. My AC has problem to reach blow 80 F degree no matter how long I turn it on and they don't want fix it.<br><br>

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    1A

                                                    3 Available Units

                                                    1 Bed, 1 Bath | 615 sq. ft.

                                                    $820

                                                    See Floor Plan Details

                                                    1B

                                                    3 Available Units

                                                    1 Bed, 1 Bath | 701 sq. ft.

                                                    $870

                                                    See Floor Plan Details

                                                    1C

                                                    3 Available Units

                                                    1 Bed, 1 Bath | 800 sq. ft.

                                                    $930

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    2A

                                                    3 Available Units

                                                    2 Beds, 1 Bath | 962 sq. ft.

                                                    $1,275

                                                    See Floor Plan Details

                                                    2B

                                                    2 Available Units

                                                    2 Beds, 2 Baths | 1,040 sq. ft.

                                                    $1,355

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A+
                                                    A+

                                                    Renter Ratings

                                                    A+

                                                    Review Ratings (from 141 reviews)

                                                    Noise

                                                    4.8

                                                    Grounds

                                                    4.8

                                                    Safety

                                                    4.8

                                                    Office Staff

                                                    4.9

                                                    Maintenance

                                                    4.9

                                                    Neighborhood

                                                    4.9

                                                    Survey Scores N/A

                                                    Review Count

                                                    A+

                                                    Number of reviews in the past 365 days

                                                    141

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    100.00%

                                                    Manager’s Review Reply Time

                                                    A

                                                    Average time to respond to reviews

                                                    2.38 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry Facilities
                                                    • Laundry Facilities
                                                    Parking
                                                    • Parking
                                                    Pets
                                                    • Dog Allowed
                                                      Restrictions: No weight restriction. Some breed restrictions apply. Pets must be housebroken. Monthly pet rent may apply. Photo and pet interview required. Must have proof of current vaccination. Please call our Leasing Center for complete Pet Policy information.. Comments: At Pavilion Place, we know that the path to your heart is marked with paw prints and that the best part of your day is coming home to a wagging tail. Pets are residents too! $300 NON-REFUNDABLE PET FEE FOR ONE PET. $400 NON-REFUNDABLE PET FEE FOR TWO PETS.
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                                                    • Cat Allowed
                                                      Restrictions: No weight restriction. Some breed restrictions apply. Pets must be housebroken. Monthly pet rent may apply. Photo and pet interview required. Must have proof of current vaccination. Please call our Leasing Center for complete Pet Policy information.. Comments: At Pavilion Place, we know that the path to your heart is marked with paw prints and that the best part of your day is coming home to a wagging tail. Pets are residents too! $300 NON-REFUNDABLE PET FEE FOR ONE PET. $400 NON-REFUNDABLE PET FEE FOR TWO PETS.
                                                      Less Info
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                                                    Other
                                                    • 24/7 Emergency maintenance service
                                                    • Balcony/Deck
                                                    • Cat Friendly
                                                    • Community Center
                                                    • Controlled Access
                                                    • Dishwasher
                                                    • Large Dog Friendly
                                                    • Lush Landscaping & Mature Trees
                                                    • Multiple Swimming Pools
                                                    • Privacy Fencing with Controlled Access
                                                    • Resident Portal
                                                    • Resident Service Center
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                                                    Leasing

                                                    Discover an apartment community that offers you comfort and convenience while keeping you just minutes away from the pulse of the great city of Houston. Just 15 minutes west of downtown, Pavilion Place is idyllically located right off I-69 in the charming and peaceful West Houston neighborhood of Gulfton, amazingly close to countless attractions and amenities. Our inviting 1 and 2-bedroom Gulfton apartments are stylishly appointed with designer color-coordinated interiors, as well as large walk-in closets and fully equipped kitchens. The resident community is able to enjoy six unique swimming pools, all across the property. While there is an abundance of shopping, dining, and resources in the area such as The Galleria Mall and all of the other attractions on Westheimer Road. As an IMT managed community, Pavilion Place offers 24/7 emergency maintenance service from our dedicated resident service center. Whenever you are ready to visit our fabulous apartments in Houston, TX, we are ready to welcome you! Text or call us to set up your private tour today.
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                                                    Leasing Options

                                                      • Available months 3,4,5,6,7,8,9,10,11,12,13,14,15

                                                    Office Hours

                                                    • Sunday: 01:00 PM - 05:00 PM
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    IMT Residential

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                                                    A
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                                                    Questions & Answers (1)

                                                    pavilionplace
                                                    Asked on: 12/11/2017
                                                    Q: Is there any 1 bedrooms available?

                                                    Frequently Asked

                                                    How is Pavilion Place Rated?
                                                    Based on 1229 number of votes by renters, Pavilion Place is currently rated 4 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Pavilion Place ?
                                                    Pavilion Place is rated 4.8 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Pavilion Place is rated 4.9 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at Pavilion Place ?
                                                    Pavilion Place is rated 4.8 out of 5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    How safe is Pavilion Place ?
                                                    Pavilion Place is rated 4.8 out of 5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Pavilion Place is rated 4.9 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Pavilion Place ?
                                                    Pavilion Place is rated 4.9 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 2.38 days to their community reviews in the past year.
                                                    Who manages Pavilion Place ?
                                                    IMT Residential
                                                    What is the pet policy at Pavilion Place ?
                                                    dog Allowed
                                                    Restrictions: No weight restriction. Some breed restrictions apply. Pets must be housebroken. Monthly pet rent may apply. Photo and pet interview required. Must have proof of current vaccination. Please call our Leasing Center for complete Pet Policy information.
                                                    Comments: At Pavilion Place, we know that the path to your heart is marked with paw prints and that the best part of your day is coming home to a wagging tail. Pets are residents too! $300 NON-REFUNDABLE PET FEE FOR ONE PET. $400 NON-REFUNDABLE PET FEE FOR TWO PETS.
                                                    cat Allowed
                                                    Restrictions: No weight restriction. Some breed restrictions apply. Pets must be housebroken. Monthly pet rent may apply. Photo and pet interview required. Must have proof of current vaccination. Please call our Leasing Center for complete Pet Policy information.
                                                    Comments: At Pavilion Place, we know that the path to your heart is marked with paw prints and that the best part of your day is coming home to a wagging tail. Pets are residents too! $300 NON-REFUNDABLE PET FEE FOR ONE PET. $400 NON-REFUNDABLE PET FEE FOR TWO PETS.
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    What is the move-in special?
                                                    LOOK & LEASE: Receive $1000 off rent when you apply within 24 hours of your tour.* *Restrictions apply; offer subject to change at any time. Offer expires on 04/15/26. $1000 will be credited to the second full month's statement. Special excludes all property transfers and current residents.

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                                                    Pavilion Place is a 615 - 1,040 sq. ft. apartment in Houston in zip code 77081. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $820. Nearby cities include Bellaire, Stafford, Galena Park, Sugar Land, Missouri City, Pearland, South Houston, Fresno, Manvel, Pasadena, Road Spring, Arcola, and Cypress.

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