SYNC at Harmony

. #2 . #315

Award Winner

SYNC at Harmony

3530 Discovery Creek Blvd, Spring, TX 77386

4.3

(580 Reviews & Surveys)

$1,145 - $2,100/mo

Reviews

4.3 rating

408 total reviews

(

381 Verified

)

Verified

Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Trending topics in reviews

Summarized by generative AI from text of customer reviews

Amenities (45)

Experience (66)

Location (51)

Maintenance (73)

Management (50)

Noise (10)

Safety (21)

Staff (137)

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Review Rating

Current Resident 898553

Verified Resident • 2019 - 2021

5.0

4/29/2021

One of my favorite things about this complex is the maintenance team! I had horrible experience at a previous complex when it came to maintenance, so this team was definitely a step up! They're fast at responding to your work orders, and they get the job done! I also like how the office team communicates with the residents. Always trying to keep us in the loop of what's happening on the complex. Overall I have had a great experience with this complex, no complaints whatsoever.

Property Manager Response

5/3/2021

Thank you so much for the great feedback, and we love the maintenance team too! We also love hosting events for our residents. They make us all happy. We are so glad that you chose SYNC at Harmony to call your home.

Current Resident 896779

Verified Resident • 2021

4.2

4/24/2021

Overall I'm very satisfied with the staff and community. Initial move in was a little rough, but the staff took care of us very well during that. It wasn't expected, however, it was a wonderful surprise.

Property Manager Response

4/27/2021

Well, we are thrilled there was a good outcome. Please let us know if there is anything we can do for you.

Current Resident 893967

Verified Resident • 2021

5.0

4/15/2021

It's has been a good experience so far, friendly staff and maintenance personnel. Neighbors are friendly in my building and very active in the community. It has been pleasant experience and I am pleased with the accommodations as well.

Property Manager Response

4/19/2021

Thank you so much for your review. We're very happy to hear that your experience at SYNC at Harmony has overall been positive. If there is anything that you need from us, please don't hesitate to let us know.

Updated Review

Current Resident 782082

Verified Resident • 2020 - 2021

1.7

4/12/2021

Lots of weed smoking cars and apts being broken into units are very poorly maintained some staff members are amazing however the new property manager ------- and Head Maintenance Lead --- are horrible as ever I had to listen to knocking pipes for over 2 months they are extremely unprofessional no one stays here for long pit bulls large aggressive dogs barking at you this community should be priced based on these non luxury units verse the area we're in The location is the best thing about the apartments parking is horrible

Property Manager Response

4/12/2021

Thank you for the feedback. If you have a moment can you please email me at info@syncre.com? I would like to discuss your concerns and see what we can do to correct them.

1 Previous

6/20/2020

Current Resident 891087

Verified Resident • 2019 - 2021

2.2

4/8/2021

STAY AWAY! Read the reviews, we do not lie. Trash is unsightly, only 1 compactor for over 300 apts. Dog feces all over grounds. Not enough parking. Walls/floors are thin, can hear everything from neighbors. Residents smoke and cigarette butts can be found - supposed to be a non-smoking community. NO water pressure since they changed out faucets and shower heads (supposed 'Green project'). Only plus is that the maintenance team responds promptly to concerns.

Property Manager Response

4/12/2021

Thank you for the feedback. If you have a moment can you please email me at info@syncre.com? I would like to discuss your concerns and see what we can do to correct them.

Current Resident 884215

Verified Resident • 2021

4.8

3/15/2021

I like it other this my neighbors above me, stomp and run and jump and day, literally from 8am to about 9pm if I'm lucky. I was ignore it's the 1st 2weeks but since then it rose. There has also be marijuana smell in the building recently coming thru the vents. I do love it here other then those things. People are friendly and staff do a GREAT JOB on a daily basis.

Property Manager Response

3/16/2021

Thank you for taking the time to bring your experience to our attention. Please contact the office if you have a noise complaint during the day so we may reach out to your neighbor. While more people are home than ever with remote learning and working from home, we want everyone to be comfortable in our community. We truly appreciate your kind words about our team, this really brightened our day!

Current Resident 876545

Verified Resident • 2021

4.7

2/27/2021

Very nice people and welcoming. The amenities available give me a lot more to do while here and will keep me moving not just a place to sleep. Enjoy spending time and excited to share my home with others.

Property Manager Response

3/3/2021

Thanks for the great review! We're so glad you're enjoying your residency and all of our wonderful amenities. Please don't hesitate to reach out if there's anything we can do to assist you.

Updated Review

Current Resident 775683

Verified Resident • 2020 - 2021

4.7

2/25/2021

Overall very satisfied. Professional staff, quiet, nice neighbors, access to goods and services are good, upkeep of apartment community is very good. I am happy I chose Sync as my next resident. Location is convenient.

Property Manager Response

2/26/2021

Thank you for your review! We are happy to hear you are satisfied with your experience and happy you chose to call SYNC at Harmony home! Please give us a call if you need anything at all, we are happy to help!

1 Previous

6/4/2020

Current Resident 874057

Verified Resident • 2020 - 2021

2.2

2/18/2021

Cops here 6 times in less than 60 days, kids everywhere, dirty hallways stained, garages don't work. Unsafe feeling all the time. Not insullated well, thin walls, no flowers. The dumbster area stays piled up outside of it often.

Property Manager Response

2/22/2021

Thank you for the feedback. The maintenance team has been on a pressure wash rotation for the hallways. A lot of our vegetation was lost due to the arctic freeze, and replacements are already planned. I will be sure to share your concerns with the team so that we can quickly address them. Thanks for understanding.

Current Resident 866306

Verified Resident • 2019 - 2021

2.7

1/23/2021

Grounds are not kept clean and rules not enforced. The shower heads and faucets were replaced recently and the low water pressure is unbearable. You literally cannot wash dishes in the sink the pressure is so low. I had to replace the shower heads myself to make the apartment livable.

Property Manager Response

1/26/2021

Thank you for taking the time to provide us with your feedback. We would greatly appreciate you contacting us in the office so we may better address your concerns. Please call us at 281.430.3600 at your convenience.

Current Resident 865319

Verified Resident • 2019 - 2021

2.5

1/19/2021

The community itself is lacking in social interaction. Way overpriced for what you are getting for appliances. The floor plans are short of being a modern property. Walls are thin, carpet outdated and fixtures have created a "NO FLOW" on water pressure. Don't think it will be saving much water, which by the way , is extremely high on the bill as well.

Property Manager Response

1/21/2021

Thank you for taking the time to review your experience. We regret to hear you are not having a positive experience. Please contact us in the office so we may better address your concerns.

Updated Review

Current Resident 768996

Verified Resident • 2020 - 2021

2.5

1/14/2021

Horrible rude not clean .........................................over priced..................................................... maintenance team is wonderful though .........

Property Manager Response

1/14/2021

We regret to hear you have not had a positive experience. If there are items that need cleaned, please contact us in the office so we can send maintenance to promptly address these concerns!

2 Previous

Last 10/1/2020

Updated Review

Current Resident 621888

Resident • 2018 - 2020

1.8

12/29/2020

After living here for coming upon 3 years, I have to change my rating for this place to 1 star and it doesn't even deserve that. Disruptive pets and neighbors, car burglaries at night, and most recently, this property decided to "Go green" and replace my shower and kitchen sink with a head that produces very little water, and a bathroom faucet that produces more splatter than water. I had to go out and buy my own shower head for NO reason just to be able to shower AND figure out how to install it on my own. It's astonishing how they could inconvenience so many people like this unprovoked. I've literally had to call multiple due to disruptive pets and neighbors being an inconvenience to me not being able to work from home or sleep at night and it took management months to do anything about it until others started complaining. Then recently had the NERVE to charge a $50 trash violation fee after never enforcing any trash hours (I don't get any emails or phone calls) and after receiving no warning. I do no recommend this apt complex, as management/leadership gets worse and worse, and has since I moved in here. For this area, I would recommend going elsewhere where they can provide a better experience. For anybody reading this, don't do it. RUN. They are BIG on INCONVENIENCING THEIR TENANTS. Property management gets worse and worse every few months. Efforts to improve operations never works. POOR EXPERIENCE

Property Manager Response

12/29/2020

We regret you have not had a positive experience recently. While the trash violations fees and rules have not changed for the last few years, we did actually send a reminder to the entire community on November 11. We checked your resident account and confirmed it was sent to you, please ensure you are reading all notices from your community team to avoid any further inconveniences or lease violations. We also did work with you on your fee amount, but are sorry to hear you did not appreciate that reduction. It is our goal to provide all of our residents with a community they are proud to call home and this includes ensuring trash bags or containers are not left in breezeways for extended periods to keep our community clean. As always, should you have any questions, please contact us in the office so we may further discuss these concerns.

1 Previous

7/13/2020

Updated Review

Current Resident 835873

Verified Resident • 2020

3.5

12/19/2020

The first month I moved in there was a incident in my building where there were several police officers and just before that there were several vehicles broken into. A sense of safety is a major concern

Property Manager Response

12/22/2020

Thank you for taking the time to provide your feedback. The incident you are referring to was an isolated that began as a medical emergency and evolved given the issue at hand. The Spring area has been affected by the increase in vandalism crimes that have been occurring across the country during the pandemic. While no one can ever guarantee personal safety, we put preventative measures in place, always encourage residents to be aware of their surroundings, and work with local law enforcement and follow their advice. If you have anything you would like to discuss further or any other concerns, please contact us in the office at 281.430.3600.

1 Previous

10/24/2020

Current Resident 854843

Verified Resident • 2018 - 2020

4.8

12/17/2020

Great community. Safe, clean and good price. Convenient location to shopping and major freeways. Amenities are clean and well kept pool, gym, and the Rec room. With tons of community activities help throughout the year.

Property Manager Response

12/17/2020

Thank you for taking the time to provide us with your feedback! We are so glad you are enjoying our great community and all of the events we offer to our residents! We know you have a lot of choices of where to call home, and are grateful to have you with us here at SYNC at Harmony.

Current Resident 851892

Verified Resident • 2020

4.2

12/10/2020

Parking is not enforced. There was an email sent about it over a month ago yet nothing has been done to enforce it. I see cars without parking stickers parked everyday. Walls are thin. Community is quiet for the most part.

Property Manager Response

12/11/2020

Thank you for taking the time to provide your feedback. We have been enforcing the parking policies and issuing lease violations accordingly when we can locate the offenders. There have been vehicles towed as well for violations. If you see someone breaking the parking policy, please contact us in the office so we may repond.

Updated Review

Current Resident 819680

Verified Resident • 2020

4.7

12/10/2020

It is a quiet community, the people are respectful, the staff is attentive to our needs. a few more would be missing in the green entrance areas of each building.I think this would help the complex image a lot.

Property Manager Response

12/11/2020

Thanks for taking the time to review your experience. We are glad to hear you are having an overall positive experience. We appreciate your suggestion and have many projects in the works to continue to improve our community. Please feel free to reach out to us in the office if you would like to discuss these further.

2 Previous

Last 10/22/2020

Current Resident 847618

Verified Resident • 2020

5.0

11/27/2020

Amazing staff to work with. Location is great. Apartment is very nice and spacious. A great place to live and raise your family. So close to great shopping and restaurants. Easy access for transportation.

Property Manager Response

11/30/2020

Thank you so much for the perfect 5 rating! We agree, our team is amazing; we really appreciate your kind words! Between our awesome neighborhood and the excellent schools, this definitely is a great place to raise a family. We hope you continue to call SYNC at Harmony home for many years to come!

Current Resident 847517

Verified Resident • 2019 - 2020

2.0

11/26/2020

Don't live here, not worth the rent, no security, none of the community standards are enforced, and you can hear everything your neighbors are doing "luxury apartments" not so much, you can find more affordable at better pricing elsewhere

Property Manager Response

11/30/2020

We regret to hear that you are not having a positive experience. Our new management team is working hard to clean up the community and is enforcing lease violations to any community policy that is broken. We would greatly appreciate you taking the time to contact Danasha, your Property Manager, at 281.430.3600 to further discuss your experience.

Updated Review

Current Resident 653722

Verified Resident • 2019 - 2020

3.3

11/23/2020

It has been adequate living here. The apartment interiors are nice. Maintenance team members get the job done. Neighbors smoke, in clear violation of lease policy, and management does not enforce policies. Front office management has changed 3 times since we moved in, seems like there might be several issues there.

Property Manager Response

11/23/2020

Thank you for taking the time to provide your feedback. We enforce the smoking policies and lease violations as we see them, but this is of course hard to do if we do not witness the act. Please let us know when you are seeing smoking so we may document it. While our current management team is new to the community, they have actually been with SYNC Residential for quite some time now. In fact, Danasha, your Property Manager, was with the community when we originally took over several years ago. They are committed to improving the community and turning things around. We thank you for doing your part to keep our community beautiful and appreciate your help in reporting to us when community policies are not being followed.

1 Previous

6/17/2019

Current Resident 834338

Verified Resident • 2020

4.0

10/20/2020

The community is nice, but most people don't pick after their dogs and even though is a smoke free, people smoke. And the parking space is horrible visitors park in residents parking spot, there is no assigned parking space for an apartment. Apartments are beautiful.

Property Manager Response

10/27/2020

Thank you for taking the time to provide your feedback. We share your frustrations with some of our neighbors not following community policies and not picking up after their pets. Please reach out to us in the office if you ever witness any of these violations so we can respond appropriately. Thank you for doing your part to keep our community clean and smoke free!

Current Resident 830769

Verified Resident • 2020

5.0

10/9/2020

................................................Love this place. Wonderful and beautiful and I feel safe witout any problems yet. The wall and ceiling are pretty thin and hear every single foot steps above but I'm good with living here

Property Manager Response

10/13/2020

Thank you for your review. We are glad to hear you love our beautiful community. We apologize for any disturbance you've experienced from surrounding neighbors, but are glad to hear you are still enjoying your experience. Please reach out if there is anything we can assist you with!

Current Resident 822146

Verified Resident • 2018 - 2020

5.0

9/21/2020

I enjoy living here it's quiet friendly. I hate that there's always new property manager's. That gives the appearance of; there's a problem with stability regarding management. Longevity is important it builds trust with the renters.

Property Manager Response

11/22/2022

Thank you for your review. We are proudly owned and managed by SYNC Residential, please contact us at wecare@syncre.com to share your feedback, questions, or concerns. Our goal is to create a peaceful and pleasant environment for our residents!

Current Resident 816410

Verified Resident • 2019 - 2020

2.7

9/11/2020

My first year was awesome with a great & supportive staff that communicated with us up front concerning any lease changes or community events. Very friendly. Upon renewing my list with new office personnel they worked with us for a shorter lease however they didn't disclose that changes to late fees would be 10% of your monthly rent. Wow in a Pandemic!! Disappointed

Property Manager Response

9/14/2020

Thank you for taking the time to provide your review. The late fees did change on September 1, 2019 and are clearly stated as such in the lease contract that was provided to you prior to signing. We apologize for any frustration this may have caused. As always, please reach out to us in the office if you have anything you'd like to discuss.

Current Resident 802044

Verified Resident • 2020

3.2

8/10/2020

Staff was very accommodating and worked with me at getting me into a unit quickly. Location is great and so far I love the valet trash and other amenities they offer. The overall cleanliness - that's another story. Very unsatisfied with the appearance and multiple things were messed up. Giving management some time to get back with me. Otherwise, not so bad. Once my issues get fixed I'm sure I'll be happy here.

Property Manager Response

8/11/2020

Thank you for taking the time to provide your feedback. We apologize that you experienced issues with appearance and functionality in your home, but thank you for the opportunity to make things right. We will be in contact to further address your concerns, and look forward to providing you with an excellent living experience.

Floor Plans & Pricing

All (7)
1 Bed (3)
2 Beds (3)
3 Beds (1)

1 Bedroom

2 Available Units

1 Bed, 1 Bath | 705 sq. ft.

$1,175 - $1,405

See Floor Plan Details

2 Available Units

1 Bed, 1 Bath | 759 sq. ft.

$1,180 - $1,420

See Floor Plan Details

1 Available Unit

1 Bed, 1 Bath | 663 sq. ft.

$1,145 - $1,345

See Floor Plan Details

2 Bedrooms

8 Available Units

2 Beds, 2 Baths | 1,202 sq. ft.

$1,550 - $1,855

See Floor Plan Details

8 Available Units

2 Beds, 2 Baths | 1,203 sq. ft.

$1,555 - $1,840

See Floor Plan Details

6 Available Units

2 Beds, 2 Baths | 1,086 sq. ft.

$1,525 - $1,785

See Floor Plan Details

3 Bedrooms

8 Available Units

3 Beds, 2 Baths | 1,434 sq. ft.

$1,840 - $2,100

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Review Ratings (from 29 reviews)

Noise

4.3

Grounds

4.3

Safety

4.2

Office Staff

4.5

Maintenance

4.4

Neighborhood

4.6

Survey Scores (from 172 surveys)

Post-Tour Survey

4.8

Move-In Survey

4.6

Maintenance & Support Survey

4.8

Lease Renewal Survey

4.0

Review Count

Number of reviews in the past 365 days

Manager’s Review Engagement

Percentage of reviews responded to

86.21%

Manager’s Review Reply Time

B+

Average time to respond to reviews

7.79 days

Features & Amenities

Laundry

Laundry Facilities
Washer/Dryer

Parking

Surface Lot
Garage
Parking

Pets

Cats Allowed
Fee: $400 ~ 400. Rent: $25. Restrictions: Restricted Breeds (included but not limited to): Pit Bulls, Rottweilers, Presa Canario, German Shepherds, Huskies, Malamutes, Dobermans, Chowchows, St. BernardÃ¢â‚¬â„¢s, Great Danes, Akitas, Terriers (Staffordshire), American Bull Dog, Karelian Bear Dog, or any hybrid of mixed breed of one of the aforementioned breeds.. Pet Limit: 2. Comments: Only cats and dogs are allowed, and no aggressive breeds or exotic animals will be permitted.
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More Info
Dogs Allowed
Fee: $400 ~ 400. Rent: $25. Restrictions: Restricted Breeds (included but not limited to): Pit Bulls, Rottweilers, Presa Canario, German Shepherds, Huskies, Malamutes, Dobermans, Chowchows, St. BernardÃ¢â‚¬â„¢s, Great Danes, Akitas, Terriers (Staffordshire), American Bull Dog, Karelian Bear Dog, or any hybrid of mixed breed of one of the aforementioned breeds.. Pet Limit: 2. Comments: Only cats and dogs are allowed, and no aggressive breeds or exotic animals will be permitted.
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More Info

Other

24-Hour Management Availability
Air Conditioning
Bark Park
Business Center
Cat Friendly
Clubhouse
Controlled Access
Dishwasher
Elevator
Fitness Center
Hardwood Floors
Large Dog Friendly
On-Site Management
Pool
Sundeck
Wi-Fi Access

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Leasing

Luxury One, Two, and Three-Bedroom Apartments in Spring, TX Open, spacious floor plans and superior amenities demonstrate SYNC at Harmony's dedication to quality. Browse through our selection of floor plans for one, two, and three-bedroom units to find the perfect layout. Visit our apartments in Spring,TX and let one of our expert leasing agents give a personal tour of our beautiful community and your new home. Our innovative architectural design promotes convenience for residents through multiple lobbies in each building and plenty of elevators and short corridors. Our beautifully designed units provide you with the ultimate living experience. We have a washer and dryer in every unit for your convenience. A spacious walk-in closet means you'll never have to worry about storage space again. With a private balcony in your apartment, you can enjoy that sweet Southern sunshine. Fulfill your every need at SYNC at Harmony in Spring, TX.

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Leasing Options

3 - 15 Months months

Office Hours

Sunday: Closed
Monday: 09:00 AM - 06:00 PM
Tuesday: 09:00 AM - 07:00 PM
Wednesday: 09:00 AM - 06:00 PM
Thursday: 09:00 AM - 07:00 PM
Friday: 09:00 AM - 06:00 PM
Saturday: 10:00 AM - 05:00 PM

This community is managed by

SYNC Residential

Communities

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Questions & Answers (0)

Frequently Asked

How is SYNC at Harmony Rated?

Based on 580 number of votes by renters, SYNC at Harmony is currently rated 4.3 out of 5 stars.

How satisfied are residents with the upkeep and overall appearance of the grounds at SYNC at Harmony?

SYNC at Harmony is rated 4.3 out of 5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.

How effective was the maintenance team when resolving your problem?

SYNC at Harmony is rated 4.4 out of 5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.

What are noise levels like at SYNC at Harmony?

SYNC at Harmony is rated 4.3 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.

How safe is SYNC at Harmony?

SYNC at Harmony is rated 4.2 out of 5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.

How satisfied are residents with the neighborhood?

SYNC at Harmony is rated 4.6 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.

How satisfied are residents with the staff at SYNC at Harmony?

SYNC at Harmony is rated 4.5 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.

How often does management engage with reviews?

Managers have responded to 86.21% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 7.79 days to their community reviews in the past year.

Who manages SYNC at Harmony?

SYNC Residential

What is the pet policy at SYNC at Harmony?

Cats Allowed

Fee: $400 ~ 400

Rent: $25

Restrictions: Restricted Breeds (included but not limited to): Pit Bulls, Rottweilers, Presa Canario, German Shepherds, Huskies, Malamutes, Dobermans, Chowchows, St. BernardÃ¢â‚¬â„¢s, Great Danes, Akitas, Terriers (Staffordshire), American Bull Dog, Karelian Bear Dog, or any hybrid of mixed breed of one of the aforementioned breeds.

Pet Limit: 2

Comments: Only cats and dogs are allowed, and no aggressive breeds or exotic animals will be permitted.

Dogs Allowed

Fee: $400 ~ 400

Rent: $25

Pet Limit: 2

Comments: Only cats and dogs are allowed, and no aggressive breeds or exotic animals will be permitted.

What types of floor plans are available?

1 Bed, 1 Bath

2 Beds, 2 Baths

3 Beds, 2 Baths