4.7 rating
552 total reviews
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Verified
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Resident 104330
Verified Resident ā¢ 2011 - 2015
8/5/2015
Adagio is a Wonderful Clean Safe Environment for myself, my daughter and grand daughter! Not leaving anytime soon, have looked elsewhere that is much smaller for alot more money and not even close to the same location as we have here. ...wonderfully courteous staff and and the service is prompt and efficient. My Grandaughter loves the pool and grounds to play in and I feel very safe bringing her out at varioustimes of day and evening. My Daughter and I love the location and how quick it is to get anywhere from home especially our jobs and daycare. My little dog BeBe loves the grass areas and I so appreciate the doggy bags to pick after her! We enjoy our walks and when my 90 year old mom comes to visit she feels very safe getting out and walking around the whole complex by herself! My friends love coming over to sweim
Resident 102933
Verified Resident ā¢ 2014 - 2015
7/20/2015
The office management has been wonderful to work with. The office staff, when the management is out, rarely answers the phone or return phone calls. When I had my first water damage issue - when the apartment was being flooded by the apartment above, the girl in the office who did answer the phone told me that she couldn't help me and to wait and call back after hours and maybe they could. Two months later I now have mold growing in the walls of the room that flooded and the Master bedroom where the walls connect by evidence that the mold grew through the dry wall and through the paint of the Master bedroom. The maintenance tech elected to paint over the mold instead of properly handle it. This was my determining factor for moving out at the end of my lease.
Resident 102711
Verified Resident ā¢ 2013 - 2014
10/2/2014
This is a great place to live! Everyone in the office is so nice and willing to help in every way. I really enjoyed having a work out room and pool that was cleanly and efficient. There were no problems with any of the staff or neighbors in the area. I would recommend this place to anyone!!
Resident 102329
Verified Resident ā¢ 2013 - 2014
10/1/2014
The community at Adagio is safe and quiet. The maintenance staff are extremely quick to respond to any problems you might have. The amenities are nice, but unfortunately, you cannot use the hot tubs throughout the winter because they're not maintained properly in the winter ie. not heated enough or cleaned well. There is a volleyball court also, which I was excited about when I moved in, but they don't put a net up so I had to buy my own net to use which was a bit upsetting. They are improving the landscaping, but the shrubbery in front of my unit is hideous. I was told that I can plant my own stuff if I like, but I'd rather not spend the money on landscaping myself. One thing to keep in mind is that the walls are extremely thin in these apartments so you can hear everything, and I mean everything including your next door neighbor snoring and moaning and the upstairs neighbors stomping all around. It doesn't really bother me, but for some people who are light sleepers or less tolerant of surrounding noise this might be bothersome.
Resident 101590
Verified Resident ā¢ 2013 - 2014
9/28/2014
It has been a really good experience for the most part. Ive lived here for almost two years and management is really nice. The only really annoying thing is that we live in a non smoking apartment and all the apartments around us smoke like crazy, so our apartment still ends up smelling like smoke and we can neve open our windows, ao they should have like non smoking buildings or something. But overall its really good, just getting pretty pricey!
Resident 101570
Verified Resident ā¢ 2014
9/27/2014
This is a well managed apt complex. Any issues I've had in my apt have been taken care of in s timely manner by a professional and knowledgable crew. The office staff are always to help me and to make sure my problems are fixed in a reasonable time. The outdoor areas are very well maintained. The area is always clean and the landscapers do a great job. The swimming pool by the office was always clean and well taken care of during the summer. I enjoy living here. This is a quiet complex but every one is friendly
Resident 101365
Verified Resident ā¢ 2014
9/26/2014
grounds and units are lovely. it's generally quiet and peaceful. the office staff is often rude and unhelpful, but it's rare you have to deal with them. the maintenance people are great and quick to respond. there's no rent drop and they add bills to your rent so the amount is not the same each month, and they generally don't deliver the bill until a few days before it's due - these things make it annoying and probelmatic to make payments, especially if you're someone who travels often.
Resident 100451
Verified Resident ā¢ 2014
9/24/2014
Our experience at this apartment has been great. There are a few maintenance issues, but I can see that they are actively fixing/improving things. The staff is great and very responsive. One thing I do think that needs to be addressed better by the administration is tenants smoking in their patios. From what I understand, that is not allowed and yet I see it happening all the time. Case in point, the new tenants that just moved in below us.
Resident 100099
Verified Resident ā¢ 2012 - 2014
9/22/2014
Adagio apartments have been a great apartment complex to live in. Speedy responses to service requests, excellent leasing office staff, grounds are maintained as well. Amenities are also a great feature. A very satisfied resident here!
Resident 99804
Verified Resident ā¢ 2012 - 2014
12/5/2014
Going downhill. Neighbors include an incessant barking dog with detachment disorder that management won't resolve. Another neighbor repeatedly drapes wet rugs over the balcony and leaves garbage in the common hallway attracting cats. Repeated visits to the management office promise action but nothing changes.
amandak11
prospective ā¢ Visited 2014
6/3/2014
This place is a complete joke. We were planning to move in today, because we were shown a nice unit. We were told the apartment we were renting would look "exactly" the same. HA! We went today to pick up the keys and the apartment we were given was FILTHY. It smelled like a cheap motel (cigarettes and cat urine.) We were specifically told the entire building was smoke-free. On top of that, there were stains COVERING the 20-year-old carpet and mold on the ceiling. The cement stairs leading up to our apartment were completely broken and un-stable. Of course, as any disgusting, dishonest place would, they STILL kept our deposit and wouldn't refund any of it. We will be reporting this filth to the BBB, as well as making everyone we know aware of this situation. I strongly suggest everyone avoid this junkyard at all costs.
anonymous
Resident ā¢ 2013
10/18/2013
Do not live here! This place sucks!
MaxHead
Resident ā¢ 2013
9/27/2013
ngarcia009
Resident ā¢ 2013
8/15/2013
----------- is a sexual predator who has evicted families because the women refuse to date him. He also has a close relationship with "ALERT SECURITY PROTECTION, INC." This company also works with the criminals who repeatedly brake into our cars and steal from our apartments at Adagio. This is the worst place to live in. Officer --------------- has filed fake police reports against tenants that involve the Santa Ana Police Officers.
cornnut32
Resident ā¢ 2012
3/24/2012
Started great, ended poorly.
We lived at Adagio for a little over a year and a half. When we moved in, we really loved it. We were in a three bedroom, and it was large and we liked the layout. Our neighbors were quiet, and so was the complex itself. Our unit was on one of the busier streets (right inside the East entrance) but even the traffic was quiet. We really felt safe, liked the grounds and the management. Then the manager changed. Everything went downhill. Our downstairs neighbors moved and we got new ones. One of the reasons we moved into Adagio is because they do background checks. Within two weeks, our neighbor was walking around with an ankle monitor. We had to call the cops on them for noise disturbances and smoking pot. They also smoked and it made our apartment smell AWFUL. They threw their cigarette butts on the ground, so we had to walk through them. It made the once-pretty area look trashy, and my daughter (who was 1 at the time) picked one up and put it in her mouth. I was beyond disgusted. ā¦Ā See More>kelseykat43
Resident ā¢ 2011
2/18/2011
WE LOVE IT HERE
We moved in awhile ago and we LOVE it here. The management is FANTASTIC and every office person is so helpful and sweet, they know us by name and exactly what apartment we are in! The little lake in the middle is so fun and pretty. The maintenance gets things done quickly! It is normally pretty pricey but we got it on a great deal! Before this we were living in Liberty Hill, that is a piece of junk, we have been extremely pleased with everything at Adagio so far! Again, I love everyone in the office!!! I highly recommend it to everyone! If you want to live in Draper, this place is great! Right off Bangerter and I-15, you have quick access to everything!!!!
anonymous
Resident ā¢ 2010
8/7/2010
Hidden clauses! So hidden, they are not in the contract.
Don't make one mistake with Adagio or they will not only make you pay almost $100 in fees, but make you get a money order to boot. The money order is not in the contract, but they say it is in the pay in 3 days or vacate letter, so you have to pay it. Even though I tried to pay my rent less than 24 hours later, they said no checks. I made arrangements to bring in my money order as requested and they made sure I had the 3 day pay or vacate letter before the end of the 6th so they could charge me $25 extra. The apartments are not that nice either. Air filter replacement is not apart of routine maintenance. Stray cats and dog poo every where especially in the winter. In most eves of the building there are birds nests, which even after they moved one the bird came back and so you have huge piles of bird droppings. However, if you want a change of scenery, for a free muffin and a chance of 1 out of hundreds to win a free ipod, this might be the place for you. However, it is definitely overā¦Ā See More>anonymous
Resident ā¢ 2009
7/28/2009
Poor Management
I liked the place until I had to deal with the manager. She was very rude and didn't help me solve my problem. I liked my apartment but i could always hear my neighbors. I liked the maintenance staff a lot they seem to be on top of things. The only person I would get rid of is the unhappy manager who always seems to be having a bad day. I wouldn't live here if I were you.
tracicamp123
Resident ā¢ 2009
5/13/2009
Now Adagio
We just moved in to this property. It is now owned by another management company and we are very happy. The only issue we have is parking is sometimes a problem. But I think this happens often in apartment complexes. The staff is very nice and helpful. I have had a couple of issues and maintenance took care of them right away and were very friendly. So far we really like this community.
sriveda77
Resident ā¢ 2007 - 2008
4/30/2008
Very Poor Management
I was in this apartment for a year, very first thing is management is very very poor. I never came across such type of bad management. I faced hell lot of problems during my stay, recently I moved out from this apartment. They did inspection at the time of check out and given some quotation with some charges, but later they sent me the Bill with hugh amount to my new address. I spoke to the management regarding this Bill, their response is very very poor and not proper. I have cross verified this charges with many of friends staying in various locations in USA and also checked with some of friends staying in the same city. Every one commented negative about this Pinnacle Reserve, Draper city apartment. Honestly, I will not recommend this apartment.
kevinhu1218
Resident ā¢ 2008
4/29/2008
I wouldnt recommend it
Very poor management. and i can never get the maintenance people over to fix stuff, my window is fallin apart and i cant get them over here. Im movin out. Better to go to allegro.
anonymous
Resident ā¢ 2008
1/10/2008
Nice place, but pricey
We have lived here for about 3 months now. We have had matinance in twice now not big things. They got the problems fixed in a timely manner. My biggest complaint is the parking. they did not plan on that very well. The office people are really nice and make sure things get done.
anonymous
Resident ā¢ 2007
12/25/2007
Do not move here
Management is poor. Maintenance is good. Rates are very high for paper thin walls where you hear EVERYTHING. Not only do you give a security deposit that is nonrefundable but they also charge you for cleaning etc on the move out. It does not come out of your security deposit. I have heard from other people that they cleaned the apartment very good and could not get a walk through (which is supposedly encouraged by the office personnel). They had to pay a good amount for the cleaning after they had done a good job. The windows provide poor insulation. The refrigerator, microwave, kitchen area is outdated. The washer/dryer are cheap. The dryer only dries for 30 min at a time including a 10 minute cool down, so it actually dries for only 20 min. We cannot wait to move out.
anonymous
Resident ā¢ 2004 - 2007
12/19/2007
A fair review
My wife and I moved to Pinnacle because we loved how this complex looked, the view, and the location. The outward appearance here is wonderful. The apartment interior is pretty nice, too. The washer and dryer were great to have, and the kitchen is fairly large. We had a one bedroom apartment and it was big enough for all our stuff. I would have to say that the biggest positive of this place is the "looks." There are a number of things about this place that make it difficult for me to recommend it to a person looking for an apartment. First, the management is not very good. I have lived in three different apartment complexes, and the management at Pinnacle Reserve is unfriendly and unhelpful. They do not work on fostering community or taking care of their tenants. They don't really seem to care about anyone (except for people who are looking for an apartment; once they have you sign a lease, they lose all their courteousness and friendly demeanor). I do want to mention, however, that the maintenance crew was much nicer. In fact,ā¦Ā See More>anonymous
Resident ā¢ 2007
12/12/2007
Badly managed - dont care about noisy neighbours - poor parking etc - avoid at all costs
Move here if you want to make as much noise as you like - park your cars where ever you like and generally do what you want - dont move here is you are respectfull , decent , and expect the management to actually do there job.
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1 Bed, 1 Bath | 767 sq. ft.
$1,370 - $1,445
2 Available Units
See Floor Plan Details
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Aspen
2 Beds, 2 Baths | 1,052 sq. ft.
$1,590
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Cottonwood
3 Beds, 2 Baths | 1,215 sq. ft.
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Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFactsā¢
Community epIQ Grade
Renter Ratings
Review Ratings
Noise
4.4
Grounds
4.8
Safety
4.6
Office Staff
4.8
Maintenance
4.8
Neighborhood
4.7
Survey Ratings
SatisFactsā¢ Tour Survey
SatisFactsā¢ Move-In Survey
SatisFactsā¢ Maintenance Survey
SatisFactsā¢ Renewal Survey
Review Count
Number of reviews in the past 365 days
34
Managerās Review Engagement
Percentage of reviews responded to
97.06%
Managerās Review Reply Time
Average time to respond to reviews
0.41 days
Adagio Apartments
Adagio Apartments is a 767 - 1,215 sq. ft. apartment in Draper in zip code 84020. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,370 - $2,010. Nearby cities include Bluffdale, Riverton, Sandy, South Jordan, Lehi, Herriman, Alpine, Midvale, West Jordan, Cottonwood Heights, Highland, Cedar Hills, and Saratoga Springs.