4.0
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4.0 rating
566 total reviews
(
489 Verified
)
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Updated Review
Current Resident 951045
Verified Resident • 2020 - 2026
5.0
3/30/2026
I enjoyed living in the community. The office staff and the maintenance stuff was respectful and considerate of my needs. If it wasn't for my financial situation I would still be there. It was a pleasant place to live.
Updated Review
Current Resident 1092679
Verified Resident • 2016 - 2026
5.0
3/24/2026
The management and maintenance teams are professional and available when they are needed. They always follow up to make sure you are satisfied with your services. The community is always well kept and pleasant to your eyes.
3/27/2026
Updated Review
Current Resident 1307469
Verified Resident • 2024 - 2026
3.3
2/13/2026
They use "smart" thermostats and they control your temperature in your; home where you're paying more than $1500 for rent. During freezing temperatures, the heat has been as low as 60 degrees in home.
2/16/2026
Updated Review
Current Resident 1349447
Verified Resident • 2024 - 2026
5.0
2/12/2026
Community it wonderful! No major issues have occurred since moving in. Really love the no breed restrictions so I can have my sweet pup! I absolutely love living here and most of ghe neighbors are very friendly and considerate of shared spaces.
2/16/2026
Current Resident 1401581
Verified Resident • 2025 - 2026
3.3
1/30/2026
Living at MAA Chase Gayton has had its ups and downs. Not long after moving in, my A/C was broken, I kept seeing roaches in kitchen, and the doors to the laundry and hallways closet kept coming off of the tracks. I will say maintenance acted quickly on most of these issues, but now after a winter storm here, I can say they, like a lot of us, were definitely unprepared. Although we were one of the neighborhoods cleared out fairly quickly, the snow plows trapped our cars for two days and the leasing office had one singular shovel for use which ended up being broken. I missed two days of work and appointments. Now with another storm on the way they expect us to deal with it ourselves if we're stuck and I think that's absolutely ridiculous. I've already had enough issues here before the weather events and things just keep getting worse. Not sure if I'll renew, if I do it'll be because I'm out of options.
2/4/2026
Current Resident 1393847
Verified Resident • 2023 - 2025
3.7
12/22/2025
Depending on what building you choose, the apartments can be old and balconeys are shabby and need updating/repairs. They charge you to replace any blinds in your apartment (even though they were NOT replaced upon moving in).
12/25/2025
Current Resident 1385412
Verified Resident • 2024 - 2025
3.0
11/14/2025
The balcony doors in your bedroom is not insulated well, because you can hear every car car that drives by. The floor is unlevel and creeks when you walk. You can hear when people close the door to the building. The pool water is salty and not deep. The windows do not close all the way. The refrigerator is too close to the pantry door. The apartment cost too much and it's old. The closets are small. The toilets are for midgets. There is not alot of storage space. The parking lot is not well lit and the parking spots are very small, they should have double lines.
11/19/2025
Current Resident 1382026
Verified Resident • 2024 - 2025
4.3
11/1/2025
Decent apartments. The units are well kept and have spacious rooms. No bug issues. Maintenance workers are good at what they do and turnaround time is quick. I like that they accept pets large and small. The only complaints I have is they raise the rent every time your lease renews and the common areas of the apartments are not well kept. Carpets in the common areas are old and needs deep cleaning and clunks of spider webs sometimes gather on ceiling fans and doorways.
11/3/2025
Updated Review
Current Resident 1115286
Verified Resident • 2022 - 2025
4.3
9/25/2025
I've enjoyed my time at this community. The only thing I don't care for is the parking sometimes I can't get a space in front of building. There are vehicles that are not in use everyday that sit in front spaces for months.
9/27/2025
Updated Review
Current Resident 70577
Verified Resident • 2019 - 2025
3.5
9/10/2025
I live here because it is close to the highway, friends and family. Really the location is great! My apartment has not been updated and looks pretty gross while I'm still paying top rental fees! It's not the most friendly of a neighborhood and if I didn't say hello first, most people will walk right by you and never even recognize your existence.
9/11/2025
Updated Review
Current Resident 1277246
Verified Resident • 2018 - 2025
4.0
9/2/2025
In the last 6 months, there's been several items that have improved aesthetically for pleasing visuals. The lawn behind bldg 34 unkept. Outside A/C unit control panels are not affixed . Outside carwash is inoperable .
9/6/2025
Updated Review
Current Resident 1133789
Verified Resident • 2024 - 2025
3.7
5/9/2025
*Pleasant thus far *Neighbors in my building seem to understand and respect apartment living. *Very low noise level in my building *Neighbors are respectful *Bathtub should have railings/support *Too many pet owners do not clean up Behind their pet(s). *Too many still drive much too fast in the Complex.
5/12/2025
Updated Review
Current Resident 1198907
Verified Resident • 2022 - 2025
4.2
2/16/2025
The community is conveniently located a few miles from major shopping areas and the highway but the immediate area is pleasantly quiet and largely wooded. They do not offer on site recycling but there is a recycling center less than a mile away near the fire station. They are pet friendly, but they Will make pet owners pay a fee to replace the carpet when you move out, whether there is damage or not. Many of my neighbors have large breeds of dog but we rarely hear them; The walls are well insulated. There are a number of children in the community but overall they are usually well behaved. Parking is unassigned but ample. The apartments are overpriced (but where isn't?). They are pretty and have decent, somewhat modern amenities. The maintenance team is friendly and fast to respond but their competence levels vary significantly. The office staff is helpful but always seem grumpy when they answer the phone. Overall it is an expensive but pleasant place to live.
2/19/2025
Current Resident 1314947
Verified Resident • 2024 - 2025
4.5
2/5/2025
The community is very well maintained, friendly and welcoming. I believe it may be affected negatively by some irresponsible residents but management does a great job in trying to improve. I admire there monthly events and being very active in the residence.
2/7/2025
Current Resident 1310073
Verified Resident • 2022 - 2025
5.0
1/14/2025
I love living here. The staff is great and I love the location. Communication from the team is critical and I am kept abreast of anything occurring within the community. The activities they have for renters on a monthly basis is a bonus.
1/16/2025
Current Resident 1309649
Verified Resident • 2024 - 2025
5.0
1/12/2025
Very friendly staff, very clean apartments in a good location and safe neighborhood. My apartment has two bedrooms and two bathrooms, along with a private balcony and a fireplace. I'm very happy here. I will be here awhile
1/14/2025
Current Resident 1298008
Verified Resident • 2024
5.0
11/28/2024
The community is fine. Maybe some more speed bumps for people speeding. I have witnessed someone almost being hit by a car. Also I am tired of the neighbors under me. They argue and scream. It has occurred during 5am during a weekday. Apparently everyone else in the building is used to it.
11/30/2024
Current Resident 1297416
Verified Resident • 2017 - 2024
3.5
11/25/2024
It's been up and down but I'm ready to move. I would move now if I wasn't in a lease.There has not been any major renovations to my apartment offered only if something breaks down. The apartment is not worth the money that I pay per month.
11/27/2024
Current Resident 1296748
Verified Resident • 2024
4.5
11/23/2024
It is a comfortable community. The apartment is nice and has a lot of space and storage. The walls are not super thin, so normally, you cannot hear the neighbors. Maintenance is quick and helpful. The office puts on drop-in events frequently.
11/25/2024
Updated Review
Current Resident 1019059
Verified Resident • 2021 - 2024
2.2
10/31/2024
Rent is too high! Having to deal with this renters insurance change is absolutely, infuriating! Im tired of paying my rent on time just to have to argue over ridiculous fees and no one seems to give a ----! But you want your money on time!
11/2/2024
Current Resident 1290252
Verified Resident • 2024
4.8
10/28/2024
MAA Chase Gayton has been great: nice renovations, well maintained, reasonable price for what it is, good location. Pet friendly, though some of them are loud. Landscaping is attractive and there are good places to walk nearby.
10/30/2024
Current Resident 291421
Resident • 2023 - 2024
2.2
10/7/2024
Worse complex ever
This is the worst place I ever lived I never call maintenance so many times in my life nothing works in this old apartment complex. The first weekend I moved here my dishwasher flooded my apartment then the fridge went bad I had to get a new one of those. Then my dryer and my washer and even my water heater went bad it was leaking from upstairs. If you could avoid this place you should they are not worth it.
10/12/2024
Updated Review
Current Resident 1133088
Verified Resident • 2023 - 2024
4.3
9/26/2024
Everything is good about living here, except I don't like about dumping trash. I don't like taking trash all the way to half mile, either walking or take with my car making my car dirty. thats all I hate about living here.
9/27/2024
Current Resident 1275246
Verified Resident • 2002 - 2024
4.0
8/27/2024
Always a problem with Trash at the community Trash Dumpster. Many residents do not follow rules for getting rid of their trash. Need a better barrier preventing people from discarding trash inappropriately. Problem occurs quite often on extended Holidays (3 day weekends) And at night when nobody is watching. Quite often it also Non-residents that have free access to the Dump site.
8/28/2024
Current Resident 1273366
Verified Resident • 2020 - 2024
3.8
8/19/2024
The location is great and staff friendly. Maintenance staff is also top notch. However, management tends to completely ignore noise complaints. If you are looking for a quiet complex, you may want to look elsewhere.
8/21/2024
Dogwood I
6 Available Units
1 Bed, 1 Bath | 715 sq. ft.
$1,208 - $2,863
See Floor Plan Details
Dogwood II
4 Available Units
1 Bed, 1 Bath | 828 sq. ft.
$1,343 - $2,938
See Floor Plan Details
Bradford II
4 Available Units
2 Beds, 2 Baths | 1,097 sq. ft.
$1,638 - $3,738
See Floor Plan Details
Bradford I
3 Available Units
2 Beds, 1 Bath | 950 sq. ft.
$1,673 - $3,283
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 12 reviews)
Noise
4.1
Grounds
4.1
Safety
3.9
Office Staff
4.1
Maintenance
4.1
Neighborhood
4.5
Survey Scores N/A
Review Count
Number of reviews in the past 365 days
12
Manager’s Review Engagement
Percentage of reviews responded to
91.67%
Manager’s Review Reply Time
Average time to respond to reviews
3 days
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MAA Chase Gayton is a 715 - 1,097 sq. ft. apartment in Richmond in zip code 23219. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,208 - $3,738. Nearby cities include North Chesterfield, Highland Springs, Henrico, Mechanicsville, Bon Air, Glen Allen, Sandston, Midlothian, Chesterfield, Ashland, Chester, Moseley, and Colonial Heights.